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Veranda High Resort Chiang Mai - MGallery by Sofitel 5 estrelas

Classificação clientes Avis 4.5/5 5.048 comentários

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+ 11 Serviços
Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Serviços para crianças
  • Ar condicionado
  • Recepção aberta 24 horas por dia
  • LATE CHECK-OUT UP TO 6PM Serviços pagos
  • Lavagem a seco / Ferro de passar (perto de)
  • Lojas/compras
  • Mensageiro
  • Concierge Serviços pagos
Lazer e atividades
  • Piscina não-aquecida em área externa
  • Academia
  • Massagem
  • Serviços para crianças
  • Aluguel de bicicletas
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 2 Sala(s) de reuniões

Localização do hotel

Veranda High Resort Chiang Mai - MGallery by Sofitel

192 Moo2 Banpong Hangdong
50230 chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in a partir das 14h00

Check out até as 12h00

  • Local Red cars :  Red line bus Chang Puek

  • De avião

    CHIANGMAI INTL APT A 15 km / 9,32 milhas

GPS:18.743035, 98.891324

Nossas acomodações

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

Nossos restaurantes e bares

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

LOBBY BAR

The resort's Lobby Bar with its unique design and open terrace area is the perfect place to relax, soak in the surroundings and chat over a drink.

Foto não contratual

SWIMMING POOL

The infinity pool and bar provides a swim and a drink with the ultimate view. Looking out to the mountains and valley, it is the perfect place to enjoy a variety of cocktails and light snacks.

Foto não contratual

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 2

  • Tamanho máximo: 300

  • Capacidade máxima: 250 pessoas

  • Capacidade máxima para banquete: 180 pessoas

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Avaliações dos nossos hóspedes para
Veranda High Resort Chiang Mai - MGallery by Sofitel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL 4.5/5

5.048 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

1.305 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

1st Impression

Classificação TripAdvisor 4.0/5

Izuho 09/04/2021 Avaliação certificada TripAdvisor

Very good ambience with natural surrounding. My luxury pool villa meets my expectation with large living room, 3 bedroom and each room with their own toilette. Very good services and attention. Platinum status recognition for room upgrade. From my perspectives, This property is the best comparing to other Veranda chain property in Pattaya or Huahin.

Dear lzuho, Thank you very much for choosing to stay with us at Veranda High Resort Chiang Mai - MGallery. Thank you very much for your wonderful feedback here on Trip Advisor. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Providing the best hospitality service is our first priority. Thank you again for your visit and we hope to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good place to retreat

Classificação TripAdvisor 5.0/5

Pongpol M Couples - 02/11/2020 Avaliação certificada TripAdvisor

The service was excellent from arrival. I was greeted by staff at car park who accommodate me to reception. As a gold member, i received an upgrade to pool villa with excellent view of the whole resort. The bed is gigantic and has a good firmness. I only wish if there is bluetooth speaker and more accessible power scoket in room, it would make a room perfect to stay. Also, the breakfast choices are good despite of current situation. However, the quality itself also decrease as some of the menu contain MSG which i find unacceptable for 5-stars hotel. All in all, the resort is decent and kept maintained, the staff and service are 5-stars. Only food quality that is not meet the expectation.

Dear Khun Pongpol M, Thank you very much for choosing Veranda High Resort Chiang Mai -MGallery as your accommodation when visit Chaing Mai. We are glad to know that our service is met your expectation, providing our guests with the best possible hospitality and service has always been our mission. We also very much appreciate your concern about MSG and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Outstanding Stay & Room

Classificação TripAdvisor 5.0/5

Kaeon21 26/10/2020 Avaliação certificada TripAdvisor

My partner and I stayed for a night for a birthday celebration, and enjoyed a thoroughly excellent and wonderful stay. Although we only stayed for a night we were impressed by the outstanding rooms, facilities on offer, and the warmth of each team member at the resort. We particularly enjoyed our dinner at Rabiang Cha - it was a magical experience to be able to sit on the upper floor of the dining hut and enjoy our dinner in the cool nighttime breeze. The spa, swimming pool and The Higher Room (on-site restaurant) were all immaculate and exquisite and were all highlights of our stay - these are located in the facilities building, which itself is gorgeously nestled in lush jungle surroundings. We will certainly return, and are already very much looking forward to our return visit for a longer stay.

Dear Kaeon21, Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for special birthday celebration and for taking the time to post your very nice review here on Trip Advisor. We are beyond delight to learn that you were impressed with the service we provided, and that we could in exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Fabulous hotel

Classificação TripAdvisor 5.0/5

742rattanap Friends getaway - 24/12/2019 Avaliação certificada TripAdvisor

This is one of the best place that you can call for real vacation. You can expect the great hospitality from staffs and peaceful environment that make perfect time of relaxation. Dining experience was impressive with all tasty food, friendly staffs and nature scenery.

Dear 742rattanap, All of us here enjoyed reading that you had a perfect time of relaxation during your stay. I definitely share your very charming and complimentary feedback to the entire team as encouragement to all of us to further improve our services and continue to deliver authentic and 'from the bottom of our hearts' hospitality. Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery and we hope to have the pleasure of welcoming you again very soon. Kind regards, Christoph Leonhard General Manager

Memorable Birthday trip experience. Definitely top hotel in CNX !!

Classificação TripAdvisor 5.0/5

pputtikuls Couples - 13/11/2019 Avaliação certificada TripAdvisor

The staffs are very very attentive during our stay in CNX. It was my Birthday trip so the hotel upgraded us to the best room with outdoor Jacuzzi and panoramic rice terrace view. They also specially prepared our bed and room with flowers decoration and hard-written birthday card. 10 minutes after we entered the room, the staff followed up with Birthday cake ! We were truly impressed with their attention to detail, quality of facility, and the design of the hotel. Big thumb up to Veranda and Accor !

Dear pputtikuls, We truly appreciate the time you’ve taken to share your views about our mountain retreat on your special birthday trip and glad to read that our team member provided you the best service they can. We hope your travel will bring you back again to beautiful north of Thailand and Veranda High Resort Chiang Mai - MGallery will remain your choice of accommodation. Kind regards, Christoph Leonhard General Manager

Beautiful hotel outside of Chiang Mai

Classificação TripAdvisor 5.0/5

Charminganni Couples - 13/11/2019 Avaliação certificada TripAdvisor

We love this hotel and stay frequently there. The rooms are very comfortable, the staff so nice, helpful, friendly, they know You after the first time you stayed there and welcome you like a friend. The hotel grounds are so beautiful,trees, tea and rice plants, a lovely and stylish reception area and a pool with a georgious view. It is very quiet, just listen to the birds and frogs at night. The restaurants have good food and we eat often in the hotel.

Dear Charminganni, It was with great pleasure that I read a positive review on Trip Advisor from our frequent guest. On behalf of all our team members, we appreciate your patronage and taking the time to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. we are looking forward to welcoming you again for another memorable stay. Kind regards, Christoph Leonhard General Manager

Memorable stay at Veranda Chiang Mai

Classificação TripAdvisor 4.0/5

noynoifukuda99 Family - 01/11/2019 Avaliação certificada TripAdvisor

Good for vacation! It is a quiet place and full of trees and plantations. I like it here. Although there were some problems on air conditioner and toilet water, the Technicians came right away to fix them. Their services are excellent and the foods are okay as well.

Dear noynoifukuda99, We very much appreciate your feedback and glad to know that you had memorable stay at our property. I am sorry to know that some problems happened during your stay but good to know that our technicians came at fixed it right away. Thank you for choosing Veranda High Resort Chiang Mai – MGallery as your choice of accommodation and hope that we will have an opportunity to welcome you again very soon. Kind regards, Christoph Leonhard General Manager

Out in Country stay near Chiang Mai.

Classificação TripAdvisor 5.0/5

malcolms357 Couples - 31/10/2019 Avaliação certificada TripAdvisor

We had a fantastic stay. Very peaceful, relaxing with such a spacious lovely room with our private spa pool. A lovely garden and greenery everywhere. An enjoyable buffet breakfast each morning with good selections. Not so good coffee. Near good barista coffee. Golf buggy prompt when ordering. Staff were excellent particularly the Manageress. Good shuttle bus service into and from Chiang Mai. Recommend this Accor property for a few days only as not a lot to do. As Platinum members well looked after especially as our stay was for Wedding Anniversary celebration.

Dear Malcolm S, Thank you for choosing Veranda High Resort Chaing Mai - MGallery as your hotel of choice when visiting Chiang Mai and for posting your very charming and complimentary feedback here on Trip Advisor. All of us here are excited and ecstatic to learn, that we were able to make such an impression to you on your Wedding Anniversary trip. We hope your travel will bring you back again to beautiful North of Thailand and we would be delighted to welcome you back to our property. Kind regards, Christoph Leonhard General Manager

Another amazing stay at Veranda High Resort Chiang Mai

Classificação TripAdvisor 5.0/5

333julient Family - 27/10/2019 Avaliação certificada TripAdvisor

Perfect stay as usual in this hotel. Lovely and quiet place where you can really relax and enjoy yourself in a peaceful area. Staff always do there best to give you the highest possible level of service to make your stay as enjoyable as possible. Coming to this hotel every year for 5 years now and have never been disappointed. See you again next year :)

Dear 333julient, Thank you very much for your heartfelt review of our property. It was a pleasure having you back with us every year for 5 year, and I'm glad you once again enjoyed your time at our mountain retreat. We hope your next year visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

Great hideaway near Chiang Mai

Classificação TripAdvisor 5.0/5

wouters715 Couples - 28/09/2019 Avaliação certificada TripAdvisor

This great gem is lovely situated in the hills 20-30 minutes from Chiang Mai. We were stunned by the looks and location of the hotel, all very photogenic. As a loyal Accor member we got a warm welcome and an upgrade to a bigger room. The room (902) was the best I’ve ever been to as a guest of Accor hotels. The room is well equipped and even as a big Jacuzzi on the large balcony. Sitting outside while hearing all jungle sounds at night is an unforgettable experience. The infinity pool is stunning and very relaxing. The free shuttle bus to and from the city is very convenient. Breakfast is lovely, especially the Asian food selection. One small point of feedback: the poolside cocktails can definitely be better. Glasses come half full and iced cocktails are not iced at all. The lovely pool deserves better cocktails :) We’ll be back for sure! Thanks Cristoph, please pass our compliments to the entire team!

Dear Wouters715, Thank you for choosing Veranda High Resort Chiang Mai - MGallery as your hotel of choice when visiting Chiang Mai and for posting your very charming and complimentary feedback here on Trip Advisor. All of us here are excited to learn that we were able to make such an impression to you and created a wonderful and memorable stays. I will certainly pass on your praise to the entire team and hope to see you again in the near future. Kind regards, Christoph Leonhard General Manager

A tranquil escape from city

Classificação TripAdvisor 5.0/5

Valailak Couples - 19/09/2019 Avaliação certificada TripAdvisor

We stayed one night at Veranda High Resort Chiang Mai And we were impressed by its property location, room and our dinner at Rabieng Cha. Staffs were friendly and very active for the services. Our dinner was sonoerfrct and beyond our expectation. We had a great time there.

Dear ValailakV, Thank you for choosing Veranda High Resort Chiang Mai - MGallery as your hotel of choice when visiting Chiang Mai and for posting your very charming and complimentary feedback here on Trip Advisor. All of us here are excited to learn, that we were able to make such an impression to you and created a wonderful and memorable holiday for you. And I am sure your praise will serve as an additional encouragement to all of us to continue to deliver authentic and 'from the bottom of our hearts' hospitality. We look forward to welcoming you again for another memorable stay in Chiang Mai. Kind regards, Christoph Leonhard General Manager

Everything is Wonderful!!

Classificação TripAdvisor 5.0/5

pimarakarn Family - 30/07/2019 Avaliação certificada TripAdvisor

Everything is so pleasant!! We like the overall design of the hotel. There are plenty of space in the room, including the bathroom. All the staff give their utmost service. We really enjoy our time in Veranda High Chiang Mai and definitely gonna come back again.

Dear Pimarakarn, First of all, thank you very much for let us be a part of your memorable moment in Chiang Mai, we are glad to read you positive feedback and know that overall pleasant stay and enjoyed the various aspects at our resort. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Veranda family in Chiang Mai! With kind regards, Christoph Leonhard General Manager

A beautiful place to relax

Classificação TripAdvisor 5.0/5

Daydream08422710976 Couples - 07/07/2019 Avaliação certificada TripAdvisor

Veranda High Resort lies a short distance in a taxi from Chiang Mai but it feels like its a world away. The resort is quiet and secluded surrounded by lush green countryside with nice views of the local area. The resort itself is not large but it's well spread out and you don't want lots of people there if you're in relax mode. Amazing reception area. The room we had clean and very comfortable with a plunge pool that was awesome to have as it was a wee walk to the main pool (and very hot). The food and drinks menus were very good. The staff were a pleasure to deal with...nothing was too much trouble. We had a lovely time. Thanks Christoph! Cheers, Donna and Leo

Dear Daydream08422710976, First of all, thank you very much for let us be a part of memorable moment in Chiang Mai. I would agree that our location surrounded by lush green country side with very nice views of the local area. We are glad to know that you had wonderful stay while here in Veranda High Resort Chiang Mai -MGallery. Your valuable feedback is greatly appreciated, providing all of our value guests with the best services and personalised hospitality is of the highest importance , and we are delighted to read such glowing praise about your experience. We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable. Kind regards, Christoph Leonhard General Manager

A Lovely Place

Classificação TripAdvisor 4.0/5

Piers D Couples - 30/04/2019 Avaliação certificada TripAdvisor

We found the hotel relaxing because of it's surroundings and the lovely water features. The staff were really great, always happy to help and nothing seemed too much trouble. The location of the hotel was a little out of Chiang Mai, and that made it a bit difficult and an expense to get out and about. By chance, we ended up with a good taxi driver who we negotiated with to drive us wherever we were going each day. Had we not managed to get that good break, this would have been an annoyance.

Dear Piers D, I am delighted to read that you enjoyed yourselves very much when you stayed at our resort, especially the service from our staff. Please allow me to share your words of appreciation to the staff who will be pleased to know that you had a wonderful time. We hope that it will not be too long before we will have the pleasure of welcoming you back again to Veranda High Resort Chiang Mai - MGallery. With best wishes from all of us, Christoph Leonhard General Manager

Zen Hotel - paradise !

Classificação TripAdvisor 4.0/5

tiger2669 Business - 30/04/2019 Avaliação certificada TripAdvisor

Zen hotel a paradise in the forest not far from the town but enough be in a quite and peaceful environment ! nice design, nice gardens and terraces, nice pool, very good restaurant, room are fine with a nice view, bathroom could be better! more light in the room will be appreciate and to be able to make the room dark as well ! breakfast should improve ! not for a standing for a 5 stars.

Dear tiger2669, Thank you very much for your kind comments and suggestions that inspire us to improve our services and facilities at excellence, as completing satisfaction is our goal at Veranda High Resort Chiang Mai - MGallery. We will pay our finest attention in every detail so as to bring out the impressions. We look forward to welcoming you back again during your next stay in Chiang Mai. Best regards, Christoph Leonhard General Manager

Sanctuary retreat with great service

Classificação TripAdvisor 4.0/5

Jessica G Business - 12/04/2019 Avaliação certificada TripAdvisor

Interesting resort concept, with open concept landscaping and scenery giving you the sense of tranquility and away from anything and the city feels. Great spot for 'retreat' location. Nice facilities overall. Would recommend to anyone looking to stay in a boutique hotel feels and be one with the nature feel minimalist concept facilities. However, the aging facilities are evident in many of the amenities and some deficient maintenance issues are quite obvious especially in the 'un-swimmable' pool (murky and unclean), trails of ants etc, broken hot tub jet, calcified shower head, etc. Breakfast varieties are great but quality can be improved by offering real fresh juices and home made quality pastries. Service qualities however are worth noting as they have great people, friendly, professional attitude, fast and promptness in delivering all requests made, truly a reflection of a 5 star quality service.

Dear Jessica G, It was with great pleasure that I read your positive review on Trip Advisor about your recent stay with us. On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. Also Thank you very much for your comments and suggestions about aging facilities, we will focus on the advice given. We look forward to welcoming you again for another memorable stay in Chiang Mai. Sincerely, Christoph Leonhard General Manager

Attention in cleanliness of the guest roomm

Classificação TripAdvisor 4.0/5

William C Couples - 02/04/2019 Avaliação certificada TripAdvisor

Check in process was good and fast ! We drive the car to the hotel . Then they immediately arranged a golf car for the transportation. The lobby is good In a open area. However the cleanliness of the room have to pay a lot more attention into the details place. The sofa area was found a lot of ants there( 20+) which is not acceptable. Besides that... there are some coffee stain on the table. Which is quite obvious. I contacted front desk staff, they offered a cleaner to make up the room which is not acceptable. Then I tell them to change the room for me instead. But other than cleanliness of the hotel ... it is excellent. You can see the sunset at the pool. Which is very relaxing. And most of the staff are polite.

Dear William C, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed all your advice given. If you're planning to stay here again next time. We will make sure to make your stay even more memorable. Again, thank you for staying with us and looking forward on your next holiday here at Veranda High Resort Chiang Mai - MGallery. Sincerely, Christoph Leonhard General Manager

NICE SERVICE IN WONDERFUL PLACE

Classificação TripAdvisor 4.0/5

Pro_Wi18 Couples - 05/12/2018 Avaliação certificada TripAdvisor

Impressed in nice welcome by professional staff at reception and also in room. Feel fresh & good among natural surroundings. Comfort stay in valley deluxe with good view (corner room) and tight sleep. Overall are nice but breakfast look a bit lower.

Dear Road278019, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback and more than happy to know that you were enjoy stay with natural surrounding, accommodation in Valley Deluxe. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

Bad communication and management

Classificação TripAdvisor 3.0/5

Pongpat V Couples - 22/11/2018 Avaliação certificada TripAdvisor

I check in on sunday 18/11/2018. When I check in the reception inform me we're closing the swimming pool in this evening due to have wedding party. The decision point to choose stay veranda is sunset view from swimming pool. Why you didn't inform the customer in advanced. If you inform me the swimming is close, I will change the date or stay another hotel. I don't mind if the hotel have wedding party but it shouldn't disturb another customer.

Dear Khun Pongpat V, Thank you for taking the time to review your stay with Varanda High Resort Chiang Mai. I apologized that you did not fully enjoy your stay with us especially regarding to the swimming pool operation hours during the wedding ceremony. We of course have taken your comment very seriously and looking for the better solutions at the infinity pool in the future. An additional pool venue from our Residence is now available as well. Once again thank you for your comment and we hopefully will have the chance to welcome you back to our resort in the future. Thank you for your kind understanding Best regards, Manuel Reymondin Resort Manager

Beautiful Resort in the jungle

Classificação TripAdvisor 5.0/5

Susanna G Couples - 21/10/2018 Avaliação certificada TripAdvisor

Not far away from the city but in the middle of nature. The staff is very friendly. The breakfast fulfills every wish. Dinner at the restaurant is rather expensive but in a nice setting. Unfortunately, there's no possibity for shade to use the balcony in the afternoons.

Dear Susanna G, Thank you for your time giving us the nice feedback regarding your recent stay at Veranda High Resort Chiang Mai. It is very nice to hear that you had a good time with us, enjoyed the nature, service and restaurant. We hope to welcome you back to the resort in the near future. Best regards, Manuel Reymondin Resort Manager

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