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Veranda High Resort Chiang Mai - MGallery 5 stars

Customer review rating 4.5/5 5,080 reviews

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Veranda High Resort Chiang Mai - MGallery
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+ 18 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Services for children
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM Paying
  • Dry cleaning / Ironing (nearby)
  • Boutiques/shopping
  • Porter
  • Concierge Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)

Hotel location

Veranda High Resort Chiang Mai - MGallery

192 Moo2 Banpong Hangdong
50230 chiang mai
thailand

Tel: +666653365007

Fax: (+66)53365362

Check-in from 14h00

Check out up to 12h00

  • Local Red cars :  Red line bus Chang Puek

  • By plane

    CHIANGMAI INTL APT At 15km / 9.32 miles

GPS :18.743035, 98.891324

Our accommodation(s)

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

Our restaurants and bars

THE HIGHER ROOM

Type of cuisine: International

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

LOBBY BAR

The resort's Lobby Bar with its unique design and open terrace area is the perfect place to relax, soak in the surroundings and chat over a drink.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

SWIMMING POOL

The infinity pool and bar provides a swim and a drink with the ultimate view. Looking out to the mountains and valley, it is the perfect place to enjoy a variety of cocktails and light snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,080 reviews

TripAdvisor Rating 4.5/5

1,308 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful resort, great rooms, delicious food.

Customer review rating 4.5/5

Richard L. Couples - 13/09/2021 Confirmed reviews ALL

We were told the pool would be closed due to COVID regulations so they upgraded us to a room with its own pool!! The breakfast was delicious and fresh daily. Staff were always available to take us around the amazing resort.

Dear Richard Alvin L., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you enjoyed the stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay, calm with natural and nice services.

Customer review rating 4.0/5

Nuttawut P. Solo - 05/09/2021 Confirmed reviews ALL

It was a good place and nice service serving. Felt a bit sad couldn't use some kind of facility such as swimming pool due to covid-19 but understood of the policy. All customer services was friendly approched and served.

Dear Nuttawut P., Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery during your recent visit to Chiang Mai and for taking the time to share your feedback with us. . I am glad to read that our staff provide you with their best service and that we could in exceed all your expectations. We will be glad to welcome you again when the situation is back to normal or when the swimming pool is back to service and every effort will be made by our team to make your next stay comfortable and enjoyable. Kind regards, Aphichash Srimouang Executive Assistant Manager

Relax time

Customer review rating 3.5/5

Anonymous Solo - 01/09/2021 Confirmed reviews ALL

The place which heal your mind and body. The excellent of service mind of the staffs.

Dear Yotsawee, Thank you very much for your return and for sharing your feedback after recent stay with us. Your valuable comments on the standard of service will be brought into our action for further improvement and we do apology that our service is not met your expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Quiet location

Customer review rating 4.5/5

Nuttapong Couples - 26/08/2021 Confirmed reviews ALL

From my experience when stayed, I'm pleased to thank you all the operation team. Starting from front office, driver sent to my room, FB and housekeeping. But I have case when check out. Fire alarm loud 2 times at 6AM in the morning. It wake up me. The first of all, if I don't asked front office. They will not inform me for this case and without apology.

Dear Khun Nuttapong W., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And please accept my sincere apology for alarm in the early morning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good experience

Customer review rating 5.0/5

Numphung Families - 23/08/2021 Confirmed reviews ALL

All services were very good. It is great place for relaxing time with family and friend.

Dear Khun Numphung, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager
Customer review rating 3.5/5

Nathaphan S. Couples - 18/08/2021 Confirmed reviews ALL

I was no

Terrible sleep

Customer review rating 2.0/5

Anonymous Couples - 10/08/2021 Confirmed reviews ALL

Was put in a room that had children upstairs. They ran around till ~ 4.30am and even came and knocked on our door yelling at 4.15am. Idiot decision to place a platinum member below and family with rowdy kids. Didn’t get an apology from GM at any date since I departed - just a small “wai” and a sorry and that’s it. Also told they no longer accept Amex and even when paid with MasterCard both machines didn’t work with me ending up having to pay in cash. Covid no doubt will play a part in the lack of quality of stay but to my first point of being placed below a rowdy family room - that’s pure stupidness.

Dear Mr. Benjamin M., Thank you for taking the time to tell us about your experience at Veranda High Resort Chiang Mai - MGallery and thank you for came back to stay with us. I am sorry that your experience did not meet your expectations, I do apologize and no excuses will be given to the bad quality of service during your stay. We will definitely address the problem and do more hospitality service training. If you are planning to stay here again next time, kindly contact me directly and I will make sure to make your stay even more memorable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Short, nice getaway

Customer review rating 3.0/5

Anonymous Couples - 30/07/2021 Confirmed reviews ALL

Due to covid, your pool was closed so we upgraded to a room with a private pool which was really beautiful. The restaurant couldn’t serve drinks and there were little to no decent veggie options. Overall, I thought the resort was a little rundown.

Dear Valued Guest, Thank you very much for taking the time to tell us about your experience at Veranda High Resort Chiang Mai - MGallery. After checked out, the staff at lobby already raise up the issue about our gardener to the management team, please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

One of a good natural resort in Chiangmai

TripAdvisor rating 3.0/5

Tamagotchikung 30/07/2021 TripAdvisor review

About 20 minutes drive from ChiangMai city. The resort surrounding by mountain. Very beautiful swimming pool with mountain view. Up on arrival concierge is very well organized and helpful with parking and baggage arrangements. Check in experience is in my opinion front desk staff should respond with guest inquiries with willingness. The hotel room is comfort with new renovation but some of towels, bed sheets, pillows are very old. The high room restaurant is very good mountain view and service from Mr.Tae and his team is excellent. Especially under the circumstances some food is run out but they try their best to offer you with alternative options.

Good location not too far from town

Customer review rating 4.0/5

Thatphong S. Couples - 26/07/2021 Confirmed reviews ALL

The in room air conditioning was broken. There were water drops down to the couch periodically.

Dear Thatphong S., Thank you very much for came back to stay with us and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We very much appreciates your feedback about air condition, the cleanliness of closet and the quality of breakfast, this matter will be taken care of right away. Thank you very much again for your continued support and sharing your feedback, we hope to have an opportunity to serve you again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good situation

Customer review rating 3.5/5

Anonymous Families - 25/07/2021 Confirmed reviews ALL

We stay with happy on this Hotel. Food pool location very good.

Dear Valued Guest, Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you had enjoyed the stay. Regarding to your comments about F&B and housekeeping, we very much appreciate and already shared with department who concern for further improvement. Thank you very much again for sharing your experience and we all hope to have the pleasure of welcoming you again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good stay in beafiful place

Customer review rating 5.0/5

Fern P. Couples - 15/07/2021 Confirmed reviews ALL

good staff, good service and good hotel

Dear Khun Fern, Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a glowing review rating and glad to know you had enjoyed the stay. We all hope to have the pleasure of welcoming you again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

1st Impression

TripAdvisor rating 4.0/5

Izuho 09/04/2021 TripAdvisor review

Very good ambience with natural surrounding. My luxury pool villa meets my expectation with large living room, 3 bedroom and each room with their own toilette. Very good services and attention. Platinum status recognition for room upgrade. From my perspectives, This property is the best comparing to other Veranda chain property in Pattaya or Huahin.

Dear lzuho, Thank you very much for choosing to stay with us at Veranda High Resort Chiang Mai - MGallery. Thank you very much for your wonderful feedback here on Trip Advisor. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Providing the best hospitality service is our first priority. Thank you again for your visit and we hope to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

very good ambience with comfy bed and balcony

Customer review rating 5.0/5

Kwankamol W. Couples - 03/03/2021 Confirmed reviews ALL

very good services, romantic atmosphere, good ambience and cleanliness, worth for price very delicious breakfast (European)

Dear Khun Kwankamol W., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Providing our guests with the best possible hospitality and service has always been our mission. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Staying Impression

Customer review rating 4.5/5

Issarate W. Solo - 02/03/2021 Confirmed reviews ALL

Very good service of staffs , nice and comfortable room, very good atmostpoere, beautiful pool and.delicious food

Great location near Chiangmai

Customer review rating 4.5/5

Paul Friends - 01/03/2021 Confirmed reviews ALL

Nice modern property with lovely views ,good cuisine and thoughtful and helpful staff.

Dear Khun Pitayathon M., Thank you very much for your visit and feedback. The entire team was excited to read and learn about your memorable and relaxing stay in our little retreat. Providing our guests with the best possible hospitality and service has always been our mission. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Good place to retreat

TripAdvisor rating 5.0/5

Pongpol M Couples - 02/11/2020 TripAdvisor review

The service was excellent from arrival. I was greeted by staff at car park who accommodate me to reception. As a gold member, i received an upgrade to pool villa with excellent view of the whole resort. The bed is gigantic and has a good firmness. I only wish if there is bluetooth speaker and more accessible power scoket in room, it would make a room perfect to stay. Also, the breakfast choices are good despite of current situation. However, the quality itself also decrease as some of the menu contain MSG which i find unacceptable for 5-stars hotel. All in all, the resort is decent and kept maintained, the staff and service are 5-stars. Only food quality that is not meet the expectation.

Dear Khun Pongpol M, Thank you very much for choosing Veranda High Resort Chiang Mai -MGallery as your accommodation when visit Chaing Mai. We are glad to know that our service is met your expectation, providing our guests with the best possible hospitality and service has always been our mission. We also very much appreciate your concern about MSG and we take this for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Outstanding Stay & Room

TripAdvisor rating 5.0/5

Kaeon21 26/10/2020 TripAdvisor review

My partner and I stayed for a night for a birthday celebration, and enjoyed a thoroughly excellent and wonderful stay. Although we only stayed for a night we were impressed by the outstanding rooms, facilities on offer, and the warmth of each team member at the resort. We particularly enjoyed our dinner at Rabiang Cha - it was a magical experience to be able to sit on the upper floor of the dining hut and enjoy our dinner in the cool nighttime breeze. The spa, swimming pool and The Higher Room (on-site restaurant) were all immaculate and exquisite and were all highlights of our stay - these are located in the facilities building, which itself is gorgeously nestled in lush jungle surroundings. We will certainly return, and are already very much looking forward to our return visit for a longer stay.

Dear Kaeon21, Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for special birthday celebration and for taking the time to post your very nice review here on Trip Advisor. We are beyond delight to learn that you were impressed with the service we provided, and that we could in exceed all your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Fabulous hotel

TripAdvisor rating 5.0/5

742rattanap Friends getaway - 24/12/2019 TripAdvisor review

This is one of the best place that you can call for real vacation. You can expect the great hospitality from staffs and peaceful environment that make perfect time of relaxation. Dining experience was impressive with all tasty food, friendly staffs and nature scenery.

Dear 742rattanap, All of us here enjoyed reading that you had a perfect time of relaxation during your stay. I definitely share your very charming and complimentary feedback to the entire team as encouragement to all of us to further improve our services and continue to deliver authentic and 'from the bottom of our hearts' hospitality. Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery and we hope to have the pleasure of welcoming you again very soon. Kind regards, Christoph Leonhard General Manager

Memorable Birthday trip experience. Definitely top hotel in CNX !!

TripAdvisor rating 5.0/5

pputtikuls Couples - 13/11/2019 TripAdvisor review

The staffs are very very attentive during our stay in CNX. It was my Birthday trip so the hotel upgraded us to the best room with outdoor Jacuzzi and panoramic rice terrace view. They also specially prepared our bed and room with flowers decoration and hard-written birthday card. 10 minutes after we entered the room, the staff followed up with Birthday cake ! We were truly impressed with their attention to detail, quality of facility, and the design of the hotel. Big thumb up to Veranda and Accor !

Dear pputtikuls, We truly appreciate the time you’ve taken to share your views about our mountain retreat on your special birthday trip and glad to read that our team member provided you the best service they can. We hope your travel will bring you back again to beautiful north of Thailand and Veranda High Resort Chiang Mai - MGallery will remain your choice of accommodation. Kind regards, Christoph Leonhard General Manager

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