Beach is across the road, staff stop the traffic to enable guests to safely cross the road. Some amazing restaurants, including local ones, within walking distance. In the evenings there was loud music from another venue, which was no bother to us. Stayed for 20 nights had brilliant holiday.

I stayed in the executive suite for 1 night. They stay was actually quite good since the hotel was located strategically just next to the beach and a short walk to Pasar Seni and Kuta Beach Walk. But actually there's some things to be improved : 1. Parking space is quite limited 2. The hotel is surely need to have some maintenance works, but it is understandable since it has been impacted badly by the pandemic situation. 3. The cleanliness in the room should be improved, since i found some places with spider webs and there's some ants crawling around in our room. 4. The bathtub was clean but the water coming out from the faucet was very little, i think it would need half day just to make it half full (i didn't report this since i wasn't going to use it) Overall the room was clean and very spacious, but i will recommend you to get the higher floor since you can see the scenery better (my room was in lvl2 and i can only see part of the beach since it was hidden by the coconut trees and cables) Thank you for the reception mbak Dayu for the good service

I am so impressed with the service from Heritage Kuta Bali. I stayed for 1 (one) night when I arrived in Bali, and I found that the hotel is so comfortable, clean, and close to everywhere, and I decided to return and spend my whole Nyepi in this hotel. Thanks to the receptionist staff (Mr. Dika & Ms. Ratna) for the hospitality and services during my stay in Kuta. However, the hotel should improve the variety of food for breakfast and room services. Overall, I love staying in Heritage Kuta Bali and definitely will come back again in the future.

1st 5 * ever not providing room service, but provides concierge to your room. Stop hiding behind covid. Also no services whatsoever to cater for Platinum privileges other than the room upgrade. The room itself was spacious but had several maintenance issues that had to be reported and then dealt with...but why did i have to report it.... the room itself was not as clean as many other 5* hotels in comparison and reception temporary is like a 2* concept even though they have a great closed reception on 1st floor. Overall if it was not for its location i would have been severely dissapointed My view safe the cash and stay at the Mercure next door or further down at the Pullman

Just want to say thank you to Accor and The Kuta Beach Heritage Hotel Bali for the room upgrade, is really beyond our expectations. We are amazed by the room, it was so big that make us want to bring our kids with us and everything was so perfect.