イビススタイルズ バリ レギャン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 7 件のレビュー

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ホテル所在地

イビススタイルズ バリ レギャン

Jl. Padma Utara, Legian, インドネシア
80361 レギャン
インドネシア

GPS:-8.702038, 115.166953

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 会議室
  • ルームサービス

COLOURS CAFE

非契約写真

Colours Café is open for breakfast, lunch and dinner. There is a buffet breakfast and a selection of meals from the a la carte menu for lunch and dinner

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  7 件のレビュー

トリップアドバイザーの評価  4.2/5  2,401 件のレビュー

2025エクセレンス認証

Close to everything

トリップアドバイザーの評価 3.0/5

betheljoy トリップアドバイザー認証口コミ

Basic queen bed, tv, bathroom with bidet sprayer, mini fridge, AC. The floor gets damp in the morning, they have daily room cleaning and you can get laundry done for a price. This place is about 7 mins walk to Legian beach, restaurants, massage, pharmacy, karaoke, shopping and money changer. They also have airport pickup/drop off.

Dear Mr/Mrs Betheljoy Warmest greetings from Ibis Styles Bali Legian, We very much appreciate your comments regarding your stay at the Ibis Styles Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Comfortable and convenient

トリップアドバイザーの評価 4.0/5

Heather G トリップアドバイザー認証口コミ

The room was clean, and the bed comfortable, apart from the high pillows. Did ask for flatter pillow, but didn't have any, so purchased my own. The pool was good for length swims, and no problem getting a sun lounge. Although a few could be replaced, as old style and uncomfortable. The staff at check in were amazing, and went out of their way to help. Loved the location, as not far to walk to bars, and the beach. Just walked through the Melasti hotel across the road to the beach. Things to improve on, make sure no mould around aircon, (did get it cleaned), and the mattress protector is not badly stained. Have some lower pillows for people who can't use high pillows.

Dear Mr/Mrs Heather, Warmest greetings from Ibis Styles Bali Legian, We very much appreciate your comments regarding your stay at the Ibis Styles Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great place to stay.

トリップアドバイザーの評価 5.0/5

Gary C トリップアドバイザー認証口コミ

Great location; great staff - always smiling, friendly and helpful. Has been our go to hotel in Bali for many, many years - our second home. Beds are comfortable; aircon cold; breakfast is varied and plentiful. Free filtered water is a bonus. Rooms are getting dated but a refurb is planned for early this year. Looking forward to returning again when the refurb is completed.

Dear Mr Gary Warmest greetings from Ibis Styles Bali Legian, We would like to thank you for choosing to stay with Ibis Styles Bali Legian during your recent visit and for sharing your appreciation with us. We are delighted to learn that you had on excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. With warmest regards, Management

Poor Customer Service Experience

トリップアドバイザーの評価 3.0/5

Culture21539860873 トリップアドバイザー認証口コミ

I came and room was not ready, waited until past 2pm, still not ready. When a room (next to mine) was ready, it was given to guests came after me. I asked and was always given answer "5 minutes". I asked for extra towels. Staff delivered with a comment,"You know you can use towels we already provided on your bed, As if I don't know the obvious, first traveller. Breakfast buffet selections were underwhelmed & limited, food not tasty. I paid half price for my kid 12yo. When I explained & shared my experience that I never had to pay as age 12 and below were always free. Staff didn't acknowledge, instead 5-mins later, she printed out the policy and circle it, trying to prove her point, being defensive. I asked why did she print it, I already accepted, didnt make any scene and paid straight away. She couldnt answer and forced me to take the paper. I have been loyal Accor customer staying with Accor for over 10 years, this is the first uncomfortable experience. I have stayed in different countries with Accor, different brands from Ibis, Ibis Styles, Novotel, to Mercure/Grand Mercure. I have been satisfied with the level of hospitality and staff's guest service. This is the first time I was not being acknowledge as a guest. I don't recommend staying in this hotel if you expect Accor's service standard are not consistently maintained.

Dear Mr/Mrs Culture Warmest greetings from Ibis Styles Bali Legian, Thank you for sharing your experience with us and we sincerely apologize for the inconvenience caused during your stay with us. We take all guest feedback very seriously and your experience has been highlighted to our team for follow-up. Our team will continue to improve services and facilities, therefore your feedback is very important to us, We will take necessary actions to prevent similar incidents in the future. Thank you again for sharing your experience and we look forward to welcoming you again on your next visit to Bali Regards, Management

Kamar nyaman dan bersih

トリップアドバイザーの評価 5.0/5

Escape64387644999 トリップアドバイザー認証口コミ

Amazing stay! The room was clean, the bed was comfortable, and the staff was very friendly. Great location too. Highly recommended!

Dear Mr/Mrs Escape Warmest greetings from Ibis Styles Bali Legian, We would like to thank you for choosing to stay with Ibis Styles Bali Legian during your recent visit and for sharing your appreciation with us. We are delighted to learn that you had on excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. With warmest regards, Management

との提携 TripAdvisor

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