ibis Genève Centre Nations 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 853

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ibis Genève Centre Nations - Image 1
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Rue du Grand Pre 33-35, 1202 GENEVA, Szwajcaria

Opis

O hotelu

  • Kilka minut od dworca kolejowego Cornavin, pałacu Narodów Zjednoczonych i CICG

  • Po przyjeździe otrzymasz bezpłatny bilet komunikacji zbiorowej na czas pobytu

  • Na terenie obiektu jest płatny podziemny parking

  • Na życzenie dostępne pokoje dla osób z niepełnosprawnościami

  • Blisko Jeziora Genewskiego i głównych atrakcji turystycznych.

Nasze pokoje

Lokalizacja hotelu

ibis Genève Centre Nations

Rue du Grand Pre 33-35
1202 GENEVA
Szwajcaria

Pozycja GPS:46.214075, 6.135314

Telefon
Faks +41 22 919 20 40

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

IBIS RESTAURANT

Zdjęcie nieumowne

Oferta cateringowa dostępna 24/7.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 853

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 255

Overpriced and Unpleasant Experience at Ibis Hotel

Ocena na stronie TripAdvisor 2.0/5

moustaphawahab Opinia zatwierdzona w TripAdvisor

I stayed at the Ibis Hotel not long ago, and honestly, it just wasn’t a good experience. I got there early, around 7 in the morning. I knew check-in wasn’t until 3 PM, so I wasn’t expecting miracles, but the way the receptionist talked to me was pretty disappointing. I asked if I could get a decent room, and all she said was she’d give me the first one that came up. No real effort, no interest in helping out, just a flat, unfriendly answer. That set the tone for the rest of my stay. When I finally got my room, it was freezing. The heating barely worked. Plus, they didn’t bother to give any face towels, which seemed odd for a hotel like this. Breakfast didn’t help either. There were only two types of cheese and not much else. I expected something a bit more varied, or at least a little effort. All in all, I feel like the Ibis charges way too much for what you actually get. I wouldn’t stay there again, and I’d tell anyone else to think twice before booking.

Dear Moustafa Wahab, Thank you for sharing your feedback regarding your recent stay at ibis Genève Centre Nations. I would like to sincerely apologize for the experience you had, as it does not reflect our commitment to providing excellent service and comfort to our guests. I regret to hear about the interaction you had with our receptionist. Your comments regarding the level of assistance provided are noted, and I assure you that we value guest satisfaction highly. Regarding the room temperature, I understand how uncomfortable this must have been, and we appreciate your input on the lack of face towels, as we strive to meet the expectations of our patrons. Concerning breakfast, we aim to offer a variety of options to cater to our guests' preferences. Your feedback will be shared with the team to improve our offerings. Thank you again for your insights, and I hope you may reconsider staying with us in the future. Thomas / Assistant Manager

Lovely clean, comfortable hotel with good breakfast.

Ocena na stronie TripAdvisor 4.0/5

Chloe B Opinia zatwierdzona w TripAdvisor

The hotel was very clean and pretty modern. The room was a good size with all the necessary amenities and a big bathroom, and the bed was very comfy. The breakfast selection was good with lots of choice of pastries, hot food, yoghurt, granola, fruit and some cold cuts/cheese. It was a good location close enough to walk into Geneva centre and the lake plus you get a free travel card for buses, trams and water taxis when you book a hotel.

Dear Chloe B, Thank you for taking the time to share your positive experience at ibis Genève Centre Nations. We are delighted to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities. It’s wonderful that you enjoyed our breakfast selection and appreciated our location, which indeed allows for easy access to Geneva's attractions. We strive to provide our guests with a pleasant stay and are pleased that the complimentary travel card added to your experience. We look forward to welcoming you back in the future. Best regards, Thomas / Assistant Manager

Ocena klientów 5.0/5

Khaled A. Rodziny - Opinie potwierdzone ALL

Mile zaskoczenia

Szanowny Panie A., Dziękujemy za pozytywną opinię. Cieszymy się, że pobyt w naszym hotelu był dla Pana zaskakująco udany. Mamy nadzieję na Państwa ponowną wizytę. Z poważaniem, Thomas / Assistant Manager

The place , menager and customer service 5 star

Ocena na stronie TripAdvisor 5.0/5

kubotex Opinia zatwierdzona w TripAdvisor

Salim , menager of hotel is absolutely star , he show incredible understanding and customer service I am so positively suprised of his and his team approach , amazing stuff. Sometimes people make place wonderful not place itself ,he definitely did today , thank you

Dear Kubotex, Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team, particularly Salim's exceptional customer service. It's gratifying to know that our staff's dedication has made your stay memorable. Your kind words inspire us to continue providing the best possible service to our guests. Best regards, Thomas / Assistant Manager

Opportunities to improve

Ocena na stronie TripAdvisor 3.0/5

moisess271 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As a frequent business traveler, I try to book in 3 or 4 star business casual hotels, I look for different factors, location, flexibility, comfortable, good prices and cleanliness. Though my experience was ok there are things to be improved, such as cleanliness in the restaurant, especially if it’s buffet solo serving,I found it very dirty and poor higiene. Pillows are very uncomfortable and I found curious that I asked for a Single room with one bed, the gave me a room with 2 individual beds together with a kind of thin queen mattress that felt the middle division in between the beds and make it uncomfortable. The service by the front desk was good, and the cleaning ladies were excellent.

Dear Moises Solis, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights as a frequent business traveler and understand the importance of cleanliness, comfort, and overall guest experience. We sincerely apologize for the issues you encountered in the restaurant. Please be assured that maintaining high hygiene standards is a priority for us, and your comments will be taken into account for future improvements. Regarding the pillows, we understand that comfort is subjective, and we will review our options to enhance guest satisfaction. Concerning your room assignment, we acknowledge that having the right bed configuration is crucial for a restful experience. While our team strives to meet all preferences, we regret that this aspect did not meet your expectations. We are pleased to hear that you found our front desk service and housekeeping to be commendable. Thank you once again for your valuable feedback; it aids us in our continuous efforts to improve our services. Best regards, Thomas / Assistant Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 440 Liczba opinii 9/10 Lokalizacja
  • 1 724 Liczba opinii 6/10 Pokój
  • 1 362 Liczba opinii 8.1/10 Obsługa
  • 79 Liczba opinii 3.5/10 Internet
  • 726 Liczba opinii 7.6/10 Śniadanie
  • 718 Liczba opinii 8.1/10 Czystość
  • 268 Liczba opinii 6.1/10 Jedzenie
  • 5 Liczba opinii 1.4/10 Strefa wellness

Zarządzane przez Trustyou

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