ibis Geneve Centre Gare 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 614

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Opis

O hotelu

  • 5 minut spacerem od stacji Cornavin (1 przystanek tramwajowy), centrum miasta i jeziora.

  • Bilet na komunikację miejską wydawany w dniu przyjazdu, ważny przez cały pobyt.

  • Przekąski i bar dostępne przez całą dobę. Szeroki wybór dań (mięsne, rybne, makaronowe).

  • Darmowe Wi-Fi w hotelu. Kod ważny przez 7 dni przy połączeniu z 3 urządzeniami

  • Przestrzenie coworkingowe w naszym odnowionym lobby. Dostępny stół z gniazdkami.

Nasze pokoje

Lokalizacja hotelu

ibis Geneve Centre Gare

10, rue Voltaire
1201 GENEWA
Szwajcaria

Pozycja GPS:46.207651, 6.138269

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

BAR

Ciesz się szeroką gamą światowych drinków i piw, a jeśli zgłodniejesz, skosztuj dostępnych przez całą dobę przekąsek w barze lub weź je ze sobą do pokoju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 614

Ocena TripAdvisor  3.5/5  Liczba opinii: 670

Quick stop and helpful staff!

Ocena na stronie TripAdvisor 4.0/5

ReshmaAzizKhan Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Fairly convenient and close to the train station. The lovely lady staffing the reception desk at night was really kind and helpful! She took a lot of effort to personally find a laundromat for me and came up to my room to tell me where it was! The room was quite small but clean and manageable. I also loved the mini tuck shop!

Thank you for taking the time to share your experience at ibis Genève Centre Gare, ReshmaAzizKhan. We are delighted to hear that our location near the train station was convenient for your stay. It's wonderful to know that our staff, especially the lady at the reception desk, provided helpful assistance during your visit. We appreciate your kind words about the cleanliness of our rooms. We're glad you enjoyed the convenience of our mini tuck shop as well. Your feedback is truly valuable to us, and we hope to welcome you back in the future. Best regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare.

Terrible smell and rude, unhelpful staff

Ocena na stronie TripAdvisor 1.0/5

SfromLondon1 Opinia zatwierdzona w TripAdvisor

Really bad smell in the room - when we raised it with staff they were dismissive and put the onus on us to deal with the problem. Apparently it was our fault for not coming down early enough to talk to them even though we told them we had an early booking for a coach that we couldn’t miss. On more than one occasion with more than one staff member, we were dismissed and spoken in an extremely rude and sarcastic tone. The smell was really bad that it made us feel sick. It was obvious that staff were talking and sniggering about us whilst we were there. We raised concerns with the manager before leaving who said he was sorry and that he would be open to offering a refund however when trying to chase this after we left we seem to receive no response. Absolutely terrible service - the only good thing is the location but there are other hotels in the area which I’m sure have more friendly and helpful staff who will actually make you feel welcome.

Dear SfromLondon1, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay at ibis Genève Centre Gare. We understand that encountering a bad smell in your room can be very discomforting and we regret that our staff did not handle the situation with the level of professionalism and empathy that we strive for. We deeply apologize for any dismissive or rude behavior you encountered from our team members. This is not the standard we hold ourselves to, and we will address this issue with our staff to ensure it does not happen again in the future. Your feedback is greatly appreciated, and we will use it to improve our service quality. Regarding the lack of response after your departure, we apologize for any inconvenience caused. We will investigate this matter further to understand what happened and to ensure that such a communication breakdown does not occur again. We value your feedback and will take it into account as we continuously strive to enhance our guests' experience. We hope that you will consider giving us another chance in the future to provide you with the exceptional service that you deserve. Warm regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare

Great location and ataff

Ocena na stronie TripAdvisor 4.0/5

187stuartm Couples - Opinia zatwierdzona w TripAdvisor

Great example of an Ibis hotel. Within easy walking distance of the train station. Some nice good value places to eat very close by as well. Staff were very friendly and helpful. All in all a pleasant stay. Would happily stay here again in the future.

Good short stay

Ocena na stronie TripAdvisor 5.0/5

2014_uk_ok Solo travel - Opinia zatwierdzona w TripAdvisor

Clean hotel. Room adequate for short stay. Clean and decent shower room. Air con worked well which was good as very warm outside. Arrived in morning and Couldn’t check in till afternoon but staff locked luggage in a room so could go exploring Geneva without carrying baggage about. You know what you are getting with an Ibis if comparing that the room isn’t beg enough or no kettle then book somewhere else. Good location near train station and everything is within easy reach by tram or bus.

Very good

Ocena na stronie TripAdvisor 4.0/5

aaronmckh Solo travel - Opinia zatwierdzona w TripAdvisor

Pretty good hotel from the Accor group, there are only a couple of things that prevent it from being a 5/5. Firstly, all flexible bookings are pre-authorised prior to arrival which is baffling, secondly, there are no tea or coffee facilities in the room. Apart from that, the hotel is clean, in a safe area and the staff are great. Very eco-aware too with no plastics, everything is either in glass or recyclable paper. Would definitely stay again.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 504 Liczba opinii 9/10 Lokalizacja
  • 530 Liczba opinii 5.3/10 Pokój
  • 444 Liczba opinii 8.7/10 Obsługa
  • 23 Liczba opinii 6.5/10 Internet
  • 293 Liczba opinii 4/10 Komfort
  • 215 Liczba opinii 7.5/10 Czystość
  • 171 Liczba opinii 7/10 Śniadanie
  • 56 Liczba opinii 5.2/10 Udogodnienia

Zarządzane przez Trustyou

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