Rotary Hotel Geneva — MGallery Collection 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 321

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Opis

O hotelu

  • Fitness i sauna

  • Pokoje łączone lub sąsiadujące są dostępne na życzenie

  • Certyfikat Green Key

  • Bezpłatna karta jest wręczana po zameldowaniu i umożliwia korzystanie z transportu w Genewie.

  • Zacieniony taras w pobliżu otwartej fontanny dostępny jest od wiosny do jesieni

Nasze pokoje

Lokalizacja hotelu

Rotary Hotel Geneva — MGallery Collection

18-20, rue du Cendrier
1201 GENEWA
Szwajcaria

Pozycja GPS:46.207235, 6.145048

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 321

Ocena TripAdvisor  4.5/5  Liczba opinii: 741

Certyfikat Doskonałości 2024

“Overpriced and Uncomfortable Stay”

Ocena na stronie TripAdvisor 1.0/5

675nasira Couples - Opinia zatwierdzona w TripAdvisor

A very disappointing experience! The hotel did not meet expectations at all. The room felt like a pile of dust, and the bed was extremely uncomfortable, making the stay unpleasant and far from relaxing. The price is overpriced and does not reflect the quality of service or cleanliness. I absolutely do not recommend staying here.

Dear 675nasira, Thank you for taking the time to let us know your opinion of your recent stay. We are truly saddened to hear that your stay did not live up to the high standards we strive to uphold. Our team places the utmost emphasis on ensuring a memorable experience for our guests, and we deeply regret that we fell short of this during your visit. Regarding the comfort of our accommodations, we are committed to providing a restful environment and it concerns us that you found the bed to be less than satisfactory. We are generally known for the quality of our bedding, but we understand that comfort preferences may vary from person to person. Regarding the cleanliness, we are disheartened that the rigorous standard that we hold ourselves were not met. Our team is dedicated to maintaining impeccable cleanliness throughout our hotel, and we will reinforce this focus to ensure that all our guests can enjoy a pristine environment. We truly value the feedback of all our guests, as it offers us the opportunity to enhance our services. We hope to have the chance to welcome you back in the future to provide a stay that not only meets but exceeds our common expectations. Best regards, Hervé Puy, Deputy Manager

Dobry na city break w Genewie

Ocena klientów 5.0/5

Marek Pary - Opinie potwierdzone ALL

Spokój, dobry serwis.

Szanowny Panie Mareku, dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że Pana pobyt w Hotelu Rotary MGallery Geneva był kojący i satysfakcjonujący. Jesteśmy zachwyceni, że nasze usługi spotkały się z Pana uznaniem, a spokój, który Pan doświadczył, przyczynił się do miłych wspomnień z pobytu. Jednakże, rozumiemy Pana oczekiwania odnośnie elastyczności czasu wymeldowania i przepraszamy, jeśli ta kwestia sprawiła jakiekolwiek niedogodności. Nasza polityka dotycząca wymeldowania jest zawsze starannie rozważana, aby zaspokoić potrzeby naszych gości, jednocześnie zapewniając płynne zarządzanie dostępnością pokoi. Wreszcie, mamy nadzieję, że lokalizacja hotelu, w sercu Genewy, tylko kilka kroków od malowniczego Jeziora Genewskiego, była dla Pana wygodna i umożliwiła łatwe odkrywanie uroków naszego miasta. Mamy nadzieję, że będziemy mieli szansę gościć Pana u nas ponownie. Z wyrazami szacunku, Hervé Puy, Deputy Manager

Turn into the Rotary

Ocena na stronie TripAdvisor 4.0/5

Mutandis Opinia zatwierdzona w TripAdvisor

The Rotary is centrally located and a very short walk will take you to the lake and old town. My room was a good size and I had a very peaceful sleep. The hotel is tucked away in some side streets, so I expect most rooms share the tranquillity that I enjoyed. The décor of my room (and the hotel at large) felt slightly old-fashioned. It’s as if someone had set out, in the 2020s, to recreate the appearance of a late 1990s / early 2000s chain hotel. Still, nothing about my room felt tired or shabby – it was just decorated in a new-old style which may not be to everyone’s taste. The breakfast buffet was good. Initial appearances suggested that the choice of items would be quite limited. It’s true that the buffet lacks the sheer acreage of those offered at other hotels, but the food is tasty and plentiful.

Dear Sir, Thank you for sharing your experience with us. We are pleased that you appreciated the tranquil atmosphere and the dimensions of your room, which are designed to provide a restful retreat in the heart of Geneva. It is delightful to hear that you had a very peaceful sleep, benefiting from our location tucked away from the city's hustle and bustle, yet in close proximity to the picturesque lake and the historical old town. Nonetheless, we take note of your perception regarding the décor of our hotel, which is a blend of classic and antique furnishings collected during the owner's travels. This distinct style is part of our commitment to providing a unique and memorable experience for our guests. Finally, we are thrilled that you enjoyed the breakfast offerings, where we focus on delivering quality and tasteful options, even if the display is not expansive as in some establishments. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

Construction

Ocena na stronie TripAdvisor 1.0/5

Bob M Couples - Opinia zatwierdzona w TripAdvisor

The hotel had no HVAC working, the room was sweltering, and I was offered a Fan. If I wanted a Fan, I could have stayed in a one-star hotel and saved my money. Construction was outside the hotel, and I had to open the window due to the heat. The street noise kept us awake all night, and then, in the morning, the construction started. They do a terrible job recognizing the Accor loyalty program; we received none of the promised benefits.

Dear Sir, Thank you for taking the time to share your review. We regret to hear that your stay was not up to the high standards we strive to uphold. Please accept our sincere apologies for the discomfort caused by the temperature of your room and the inconvenience of not having a fully functional air-conditioning system. This is certainly not the level of comfort we aim to provide. Moreover, we understand how disruptive external noise can be to a restful night, especially when coupled with the necessary ventilation due to the room's warmth. We also acknowledge the importance of recognizing and providing the benefits of the Accor loyalty program, and we apologize if there was any oversight in extending these courtesies to you during your stay. We hope to welcome you again for an improved experience. Best regards, Hervé Puy, Deputy Manager

Hôtel is well placed but need maintenance!

Ocena na stronie TripAdvisor 3.0/5

RolandL798 Rodziny - Opinia zatwierdzona w TripAdvisor

When you get into the hotel, it smells extensively like a parfumerie. It’s the breakfast room as well . Service is nice at the entrance and helpful. Technogym needs maintenance desperately , the elliptical is cracking with every movement and after 60 Minutes it’s bothering quite a bit . (Technicien from Technigym can fix that easily. Software update needed as well) There was no water or so at the disposal. 4.50SFR to get a bottle. The rooms are nice but shower and toilet seats etc need maintenance . The breakfast 35 SFR pp is ok , but scrambled eggs made on demand are dry . Gluten free bread is available. Fruits and yogurt are good , bread needs more variety. Overall the hotel is in need of an overhaul. The beds are great - Accor comfort .

Dear Sir, Thank you for sharing your experience with us. We are delighted that you found our hotel well-placed and were pleased with the comfort of our beds, which we strive to ensure meet the high standards associated with Accor's reputation for comfort. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the scent in the hotel may not be to everyone's preference, and we will review this to ensure a pleasant atmosphere for all our guests. Our Technogym equipment should indeed offer a seamless fitness experience, and we apologize for any inconvenience the elliptical machine may have caused; we will address this urgently. Additionally, while our minibar offers various options, we appreciate your feedback on the availability of complimentary water in the fitness area. The upkeep of our rooms is typically of a high standard, and your comments regarding the maintenance of showers and toilet seats are taken very seriously for prompt attention. We also acknowledge your notes on the breakfast selection and will consider how we can enhance the variety and preparation of our offerings. Nonetheless, it is great that our team provided you with a warm welcome and valuable assistance upon your arrival. We also hope you enjoyed our central location, a short stroll from the breathtaking Lake Geneva and Geneva's charming old town. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 492 Liczba opinii 9.4/10 Lokalizacja
  • 573 Liczba opinii 7.4/10 Pokój
  • 695 Liczba opinii 9.1/10 Obsługa
  • 228 Liczba opinii 7.9/10 Śniadanie
  • 140 Liczba opinii 6.7/10 Czystość
  • 121 Liczba opinii 6.2/10 Udogodnienia

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