铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） 4 星

客户意见评级 (ALL 评级) 4.5/5 3,875 评论

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铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 1
铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 2
铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 3
铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 4
100 - 110 Euston Road, NW1 2AJ 伦敦, 英国

描述

酒店其他优惠

  • 与国王十字圣潘克拉斯和尤斯顿车站隔邻而居

  • 提供会议商务休闲区，整个酒店均覆盖免费无线网络

  • 现代客房和 13 间残疾人专用客房

  • 多功能厅提供租赁，适合举办特别活动

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

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酒店位置

铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店）

100 - 110 Euston Road
NW1 2AJ 伦敦
英国

GPS:51.52851, -0.127689

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,875 评论

TripAdvisor 评级  4.5/5  6,067 评论

卓越奖 2024

Good hotel in kingscross area

Tripadvisor 评级 5.0/5

AlexMiragall 商务住宿 - 经 TripAdvisor 认证的评论

I ve been staying in this hotel many times as it is really convenient if you work in the kings cross area. Rooms are really comfortable. There is a really good gym with many options to exercise. The breakfast and food for dinner in general were good. Really friendly staff also as Raul.

Dear Alex, Thank you for choosing to stay with us again, your loyalty is much appreciated! I am delighted that you find our location convenient and enjoy our rooms, facilities and dining options, as well as the service provided by the team - I will be sure to pass on your special mention to Raul. Thank you for sharing your feedback, and we look forward to welcoming you back home! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Foreign Object in the bed

Tripadvisor 评级 1.0/5

alison t 经 TripAdvisor 认证的评论

We checked in late on 2/11 after a great day in London and soon in bed. Woken at 3am by husband finding an object in the bed between the sheets. We think it may be an ear defender or airpod type object with hairs on it. Clearly the bed had not been changed from previous client. Having no desire to move rooms in the middle of the night, removed the object and was expecting a full apology and refund in the morning. Frankly speaking we have never experienced this happening and pretty shocking - photo below Next morning, whilst to be fair, team were apologetic, offered us 50% only refund for our inconvenience because we didn't ring and request room change in the middle of the night - really!! We'd already slept in the bed for some hours so seemed little point the damage had been done. We certainly didnt sleep well after that event but who wants to chase rooms at that hour? Am frankly amazed that the hotel deemed it not appropriate to fully refund on this basis - this would have perhaps encouraged me to give them another go - now it's a definite never again..

Dear @alisont232, Thank you for sharing your feedback. I am sorry to read we fell short of expectations on this occasion. However, I would like to clarify that cleanliness is a top priority for us and that our Housekeeping team always ensure bedding is fully changed between guests. Rest assured your comments have been shared with the team so we can further investigate this oversight. We appreciate your understanding and wish you safe travels ahead. Best regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

NENER AGAIN

Tripadvisor 评级 1.0/5

Louis B 经 TripAdvisor 认证的评论

I had to cancelled my booking following illness. they refused to deal an another date or a credit. i ve lost about 200 thousand pounds, even. i proposed to pay the extra charge. Maybe pullman but no customer service at all. disappointed. Last time with them.

Dear Louis B, Thank you for your feedback, and I hope you are feeling better. Meanwhile our non-flexible rates are set up to offer the best available prices, they do come with certain limitations, including the inability to modify or cancel the booking. We appreciate your understanding. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Excellent Experience at the Pullman

Tripadvisor 评级 5.0/5

AlbCanCan 经 TripAdvisor 认证的评论

Excellent hotel location just a short walk from St. Pancras where we were catching the Eurostar very early. The lovely staff at the front desk were amazing! They arranged a cake for my daughter's birthday and made her feel so special with some candy at check-in too. Ordered room service and the person who took our order and brought our food was super helpful and kind, and went out of their way to get us some items for our daughter. Just a super staff at the Pullman! The hotel room was lovely, large and very clean, and we had a very nice view of the city. Definitely recommend.

Dear @AlbCanCan, Thank you for the amazing review! I am so glad to read that our rooms and service met your expectations, and that our team were able to make your daughter's birthday extra special. I truly appreciate your recommendation and we cannot wait to welcome you back for more memorable moments at Pullman London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Great hotel in perfect London location.

Tripadvisor 评级 5.0/5

PhilthetravellerXI 经 TripAdvisor 认证的评论

We have stayed at the London Pullman St Pancras a number of times and it has become our ‘go -to’ hotel when visiting family in London. It is very conveniently located a few minutes a walk two either Euston or Kings Cross stations and right on many off London’s major bus routes. For exercise it is only a 15 min walk to many of the major museums and attractions and is right adjacent to the British Library. The rooms are spacious and the bathroom very good except for the slippery shower floor but a mat is thoughtfully provided. It is quiet and the 3 lifts work efficiently. Housekeeping is by and large good but variable - the Nespresso coffee machine is a treat but some staff don’t know the difference between the different pods - we very often had all pods replaced with the Decaf blends and if, like me, you need a decent coffee to get going in the morning, Decaf doesn’t do it. The bar and restaurant areas are very pleasant and the staff amazing. There are too many to mention but they were all great - thank you Haneen, Jose, Dorothya, Marketa at the desk, Denis and his porter colleagues - all were exceptional. The breakfasts are very good and the restaurant food otherwise fresh and tasty. A great place to stay and we will keep on coming back to the Pullman.

Dear @PhilthetravellerXI, Thank you for sharing your experience with us! I am delighted to read that our hotel has become your go-to spot in London. I really appreciate your positive comments about our location, rooms, service and dining areas. Neverhteless, I apologize for the coffee pods oversight, and I will be sure to adress your feedback with our housekeeping team. Your loyalty to our hotel means a lot to us, and we cannot wait to welcome you back! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

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其他网络用户评价我们的酒店

  • 2,005 评论 9.7/10 位置
  • 2,590 评论 7.6/10 房间
  • 2,545 评论 9.1/10 服务
  • 42 评论 5.9/10 上网
  • 1,134 评论 9.1/10 早餐
  • 727 评论 8.4/10 食物
  • 674 评论 8/10 清洁度
  • 663 评论 7.8/10 设施

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