铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） 4 星

客户意见评级 (ALL 评级) 4.6/5 3,881 评论

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铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 1
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铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 3
铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店） - Image 4
100 - 110 Euston Road, NW1 2AJ 伦敦, 英国

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酒店其他优惠

  • 与国王十字圣潘克拉斯和尤斯顿车站隔邻而居

  • 提供会议商务休闲区，整个酒店均覆盖免费无线网络

  • 现代客房和 13 间残疾人专用客房

  • 多功能厅提供租赁，适合举办特别活动

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

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酒店位置

铂尔曼伦敦圣潘克拉斯酒店（原诺富特酒店）

100 - 110 Euston Road
NW1 2AJ 伦敦
英国

GPS:51.52851, -0.127689

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  3,881 评论

TripAdvisor 评级  4.5/5  6,124 评论

卓越奖 2025

Well Situated Friendly Hotek

Tripadvisor 评级 5.0/5

Lanky-7 Couples - 经 TripAdvisor 认证的评论

We spent 4 enjoyable nights at the Pullman hotel. The hotel is situated midway between Euston and King's Cross stations and is easily accessed on foot. So a good choice for anyone travelling down from the north. There are therefore good Underground connections as well as buses which pass by the door. We stayed in a classic room which was small bur well appointed but lacked drawer space. The room ,though, was very comfortable. The breakfasts are superb with a wide choice. A great way to start the day. We also ate one night at the GA restaurant, we both had a burger which was excellent. The desserts too were enjoyable and big enough that we could easily have shared one. The hotel has a very friendly, helpful feel. We would definitely stay here again if in London and look out for the Accor brand.

Disappointed

Tripadvisor 评级 4.0/5

BartieAveyron Couples - 经 TripAdvisor 认证的评论

The hotel was great but the restaurant wasn’t. It was so cold we had to go to our room to get jackets. The service was delightfully smiley, but poor. Attracting attention was very difficult. Different people served us and there was no joined-up thinking. I ordered a steak. A steak arrived adorned with a spring onion! To be told that I hadn’t ordered “sides” was unhelpful. A steak would never be served naked. The coffee was apparently from another server, it took more than 10 minutes to arrive. The next morning the breakfast service was just as poor and bear in mind this was a buffet. Coffee was served haphazardly, sometimes one cup being walked around by someone looking for a home. Getting a second cup beat the previous night’s record - more than 12 minutes. The whole place is substandard, albeit the food was reasonably good. If we stay again we will not use the restaurant, and go to St Pancras station for breakfast.

Dear @BartieAveyron, Thank you for choosing Pullman London St Pancras and for taking the time to tell us about your stay. While I am glad you enjoyed our hotel, I am sorry to hear that the restaurant did not meet your expectations. We always aim to provide a seamless and enjoyable dining experience, and it is clear we fell short during your visit. I appreciate your feedback and have shared your comments with the team so we can address the concerns you raised. We do hope to have the chance to welcome you back in the future and to deliver a stay that meets your expectations in every aspect. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Very poor experience and standards

Tripadvisor 评级 1.0/5

zoe H 经 TripAdvisor 认证的评论

My husband and I stayed as an expensive treat before onward travel. On arrival we were upgraded to a deluxe room, which is general patter when staying at a hotel and paying over 200 pounds. The room had a really bad layout with a box pillar in the centre of the room allowing about 10cm to get into the one side of the bed, meaning you literally had to crawl across the bottom of the bed to get into. Also the television did not work, on two occasions at the start and a few hours into our stay we went to reception and was told different things as to the reason, when I went down the second time the receptionist with what a presume was a manager stood behind her acted dumb to the issue. After the manager could see I wasn’t going to give up he stepped in and said there was an issue all day with the Wi-Fi to the hotel and maintenance was sorting, which were told on our first visit to reception and few hours previous. There was no apology and clearly a total lack of communication between management and staff. Before we stayed at the hotel we had received an email from guest services saying if we could make the stay memorable to let them know, I responded to them saying I wasn’t happy with the lack of professionalism and care from the manager and they apologised and gave a standard 20% discount they obviously give out for any lesser issue. They also said it wasn’t the fault of management the televisions were not working, that maybe the case, but it is their responsibility to be professional and have better standards in communication and care. The experience was very disappointing and could of stayed for a lot less somewhere else that was more comfortable and offers at least the basic standard of service.

Dear @I3289SZzoeh, Thank you for taking the time to share your feedback. I am truly sorry to hear that your stay did not meet expectations, as this experience does not reflect the high standards of service and care we aim to provide to our guests. While the television issue was unfortunately beyond our control at the time, our team worked hard to resolve it as quickly as possible, and I can confirm that it has now been fully fixed. That said, we completely understand your frustration, and we will be reviewing your comments further with the team to improve both communication and the overall guest experience. We hope to have the opportunity to welcome you and your husband back in the future and provide the excellent stay you rightfully expected from an establishment like ours. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Superb Hotel !!!!!

Tripadvisor 评级 5.0/5

TshomiP 家庭住宿 - 经 TripAdvisor 认证的评论

Well-located hotel in the King Cross district. Conveniently close when arriving by Eurostar and Tube to visit London. Great welcome from the staff at both check-in and breakfast. The rooms are spacious and clean, well soundproofed, although when the room is on the street side you can hear the noise of cars. The bedding is comfortable. Very nice view from the high floors. We had a room on the 14th floor with a view over the city. The buffet breakfast was simply delicious (on a personal note, Nutella should be added to the waffles). I recommend this Pullman Hotel.

Dear @TshomiP, Thank you very much for taking the time to share your experience with us! I am delighted to hear you enjoyed our convenient location, comfortable rooms, and the warm welcome from our team. It is also great to know you appreciated the breakfast buffet and the city views from the 14th floor. Your recommendation means the world, and we look forward to welcoming you back on your next visit to London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Awful thumping noise

Tripadvisor 评级 1.0/5

Socratesspider 经 TripAdvisor 认证的评论

Great hotel except for the awful noise in the public areas. Thumping mindless beat at full volume everywhere. No chance of a quiet drink or conversation here. So as long as you don't venture out of your room it's fine. Otherwise bring ear defenders and headache pills

Dear @Socratesspider, Thank you for sharing your feedback! I am glad to read you enjoyed many aspects of your stay, though I am sorry if the music in our public areas impacted your experience. For future visits, please note that our live music and DJ nights take place only on Wednesday, Thursday, and Friday evenings, ending by 10 pm. This allows us to create a lively atmosphere while ensuring our guests can enjoy quiet and rest afterward. We understand this style may not suit everyone’s preferences, and we truly appreciate your understanding. That said, we do hope to have the opportunity to welcome you back and provide a more enjoyable stay. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

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其他网络用户评价我们的酒店

  • 2,082 评论 9.8/10 位置
  • 2,677 评论 7.7/10 房间
  • 2,660 评论 9.2/10 服务
  • 33 评论 6.6/10 上网
  • 1,141 评论 9.1/10 早餐
  • 736 评论 8.5/10 食物
  • 731 评论 8.1/10 清洁度
  • 687 评论 7.8/10 设施

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