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Mercure Londra Bloomsbury 4 yıldız

Avis müşterileri puanı 4.1/5 8.308 görüş

ALLSAFE onaylı otel

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Otel ekstraları

  • An ALLSAFE Clifton Environmental certified hotel

  • Bar open daily till 9pm

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Full English Breakfast Available daily

  • Nearby landmarks include the British Museum and Covent Garden

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Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

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Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • %100 sigara içilmeyen otel
  • Manuel sıcaklık kontrolü
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  • Resepsiyon günün 24 saati açıktır
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Yiyecek-içecek
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  • Oda servisi
Eğlence ve aktivite
  • Fitness centre (yakında)
  • Gemi gezintileri
İş hizmetleri
  • 1 Toplantı odası
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Mercure Londra Bloomsbury

130 134 Southampton Row
WC1B 5AF londra
unıted kıngdom

Tel: +442078333691

Faks: (+44)20/78373485

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • BUS :  68/168/91/59 SOUTHAMPTON ROW

  • RUSSELL SQUARE :  PICCADILLY RUSSELL SQUARE

  • Uçakla

    HEATHROW 24,14km / 15 mil mesafede

  • Trenle

    EUSTON 1,13km / 0,7 mil mesafede

  • Trenle

    ST PANCRAS EUROSTAR 1,45km / 0,9 mil mesafede

GPS :51.520798, -0.123307

Konaklama olanaklarımız

Restoranlarımız ve barlarımız

Sözleşmeye bağlı olmayan fotoğraf

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 1

  • Maksimum büyüklük: 27

  • Maksimum kapasite: 30 kişi

Daha fazlasını öğrenin


Mercure Londra Bloomsbury oteli için konuklarımızın yorumları

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Daha fazla bilgi edinin

ALL Puanlama 4.1/5

8.308 görüş

tripadvisor

TripAdvisor Derecesi 4.0/5

2.702 görüş

March weekend

Tripadvisor puanı 4.0/5

saf2020s 15/03/2020 TripAdvisor onaylı yorum

Close to British museum and Sir John Soane Museum and lots of restaurant. Hotel good with friendly staff. Breakfast was only OK because they had no bacon or sausage on day two of our stay. Hotel wasn't that busy so no excuse.

Dear saf2020s, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault Front Office Manager

With so much competition you expect the small things to be so much better

Tripadvisor puanı 2.0/5

Neil S Business - 15/03/2020 TripAdvisor onaylı yorum

Waited to check in whilst staff talked amongst themselves. As a gold Accor member I wasnt offered a room upgrade although we did get two small bottles of wine in the room. Only one towel and only toiletries for one which is a real bugbear of mine and something that is easy to remedy. Staff refused to serve us breakfast and sent us to reception to prove our booking included breakfast. Once I showed them my email booking confirmation we were allowed to get our breakfast.....no apology. The room was very clean, warm and quiet. Checking out was quick and efficient. There are cheaper and better hotels nearby. Nothing in my stay would persaude my to visit again in my regular trips to London. Sorry Accor, as your hotels are usually excellent value for money.

Dear Neil S, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Thibault Front Office Manager

Great Stay

Tripadvisor puanı 5.0/5

Trevor6360 05/03/2020 TripAdvisor onaylı yorum

Location was perfect with many attractions within 20 minutes walk. The staff were very helpful and friendly. The room was well laid-out, with everything you would need and an excellent shower. The room service was prompt and polite. The restaurant was very good indeed with a decent choice of food and wine which offered great value for money and high quality. I would recommend this hotel and would stay here again.

Dear Trevor6360, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rocamora Thibault Front Office Manager

Last chance, never gain. Premier Inn next time

Tripadvisor puanı 1.0/5

NickDavies 26/02/2020 TripAdvisor onaylı yorum

1: We booked a superior room. I am certain the only difference between a superior and a cheaper twin room is that the beds are pushed together in the same sized room. Hence a 30cm gap either side between the bed and the bedside table. And the gap in the middle. And the subcompact size of the room, and single armchair, only one person could sit and watch TV. No room for another chair anyway. I suspect Trading Standards would be interested that standard rooms are been sold as as superior in this manner.. 2: Useless shower over tiny bath, I repaired the fitting myself as it had fallen apart. 3: One small towel provided, had to ring down to clearly harassed reception for more. 4: Welcome drink: two tepid bottled of white wine, still unopened. A drink in the bar, as in evey other Accor I've staying in would have been,err, welcome but then... 5: ....bar shut by 10pm. Should be open until 12:30 according to brochure in room. 6: We stayed here a year ago and were told, after finding a similarly unacceptable situation, that there was to be a refurbishment programme. Clearly no progress has been made. 7: If this property was branded as an Ibis I might be a little more forgiving. Even so I won't be staying here again.

Dear NickDavies. Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Pleasant stay in well located hotel

Tripadvisor puanı 5.0/5

Tim C 26/02/2020 TripAdvisor onaylı yorum

This hotel is not far from Euston Station, yet less than 30 minutes walk to the Thames. It's near the British Museum and Covent Garden. Rooms are comfortable and well maintained. Breakfasts are tasty and dinner at the in-house Marco Pierre White restaurant is excellent.

Dear Tim C, Greetings from Mercure London Bloomsbury! Firstly, I would like to thank you for having chosen us during your last stay in London, as well as, for the the time you spent on sharing such a lovely opinion. It is a great pleasure to ensure that your stay in our hotel has been as nice as described. I will share it with the rest of the team who is always making their best to exceed our customers' expectations. We are looking forward to welcoming you back in a near future. Best regards, Thibault Rocamora Front Office Manager Mercure London Bloomsbury

Long weekend for specail occasion

Tripadvisor puanı 4.0/5

SiCo1965 12/02/2020 TripAdvisor onaylı yorum

Hotel is well located and staff are friendly and efficient. Room was nice if a little small. It was a nice touch to give us some snacks and drinks when we arrived. The room had all the facilities we needed including iron/ironing board as well as tea/coffee making facilities.

Dear Sico1965, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibault

Disappointing

Tripadvisor puanı 2.0/5

rosei545 06/02/2020 TripAdvisor onaylı yorum

I have stayed at this hotel previously and I am a member, the room was very small and we needed to use the torch on our mobile phone to see into the wardrobe, the area around the shower was brown and when we wend out someone had tipped my foundation onto the dressing table and smudged it. As a member I expected the same standard as previous for the same price as previous.

Dear guest, we are naturally disappointed to hear that you stay didn't meet the high standards of your previous stays with us. Could you please be so kind as to email your full name and email address to h8066@accor.com so that we can investigate further and get back to you personally. Kindest regards MLB Team

Restaurant Good, rooms poor

Tripadvisor puanı 3.0/5

markevansmcleod 02/02/2020 TripAdvisor onaylı yorum

The good - Robert and staff in the restaurant, along with the food. The bad - if you are an ex rugby forward or line-backer from NFL don't bother with this venue, the bathrooms are very small and not functional for the larger person.

Dear guest, we are naturally disappointed to hear that you stay didn't meet your expectations. We are an old Victorian building, and our rooms are of differeing shapes and sizes, we're sorry you weren't comfortable. . Kindest regards MLB Team

Really?

Tripadvisor puanı 2.0/5

uka857 Business - 01/02/2020 TripAdvisor onaylı yorum

Mostly Accor asks for feeback not directly on tripadvior and I would have given this review through their feedback site and not to be issued right away on tripadvisor - as maybe it might have be just bad luck... But this option wasn't offered, hence I'm writing here. Overall, I would say average hotel, not yet up to the standards of refurbished Mercure hotels. Check-in: some wait... As loyal customer one gets noramlly a welcome-drink and an upgrade offered. Neither happend... (maybe I was upgraded, but I wasn't told and the room did not feel like an upgrade). I was asking whether my Accor number is in the system (which was confirmed...), but this seem to be not enough for the staff to realize... Anyhow, these things happen and I easily survive without a free beer and being treated as a special person. BUT, what is absolutley inappropriate for such a place: Seems the drain from the bathrub was clogged (one of these Hotels without an appropriate shower...), so having showered, quite some water was left. Even these things can happen, I know..., (although I don't want to know what was actually clogging the drain), but the next morning the water was still there... I really enjoyed that shower... What kind of roomservice do they have? Either they don't clean the bathroom, or they don't care. This makes it overall a really bad experience. Breakfast ok, although they claim to have an Italian bar, the Capuccino is self-service by the press on a button... Best experience: the gentleman being responsible for the breakfast room was making me really feel welcome

Dear guest, we are naturally disappointed to hear that you stay didn't meet the high standards we aim to offer. Could you please be so kind as to email your full name and email address to h8066@accor.com so that we can investigate further and get back to you personally. Kindest regards MLB Team

Convenient and affordable

Tripadvisor puanı 4.0/5

Peta S Solo travel - 21/01/2020 TripAdvisor onaylı yorum

Great location close to the British Museum with easy access to the Piccadilly Line through Russell Square station. The single room was comfortable and had everything I needed. The bathroom facilities were excellent.

Dear Peta S, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

2 stars hotel....not 4!!!!

Tripadvisor puanı 2.0/5

etda Business - 19/01/2020 TripAdvisor onaylı yorum

Old and tiny rooms, old too soft bed, minimum service. Youcan hear all noises of all room around.... Good luck to have a rest or sleep! As usual with Accord,.no real Additional service Or advantage with their Loyalty program (I am diamond)

Dear etda, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rocamora Thibault Front Office Manager

Convenient Location, Clean Hotel

Tripadvisor puanı 4.0/5

593ianrc Solo travel - 17/01/2020 TripAdvisor onaylı yorum

The room was a respectable size and clean. The daily service kept it that way. Rooms face onto Southampton Row and noise may have been an issue for some guests, as there were earplugs provided, however it quietened down by bed time, and was quiet until I awoke in the mornings. The bathroom was a reasonable size, with a shower providing good water pressure (although there were a couple of occasions where I had to wait for the water to reach temperature). The staff were very helpful and professional, including in the breakfast area, and the breakfast I found enjoyable. The only issue I had was the wifi connection, which was not reliable in my room. There was always a strong signal, but sometimes I received a 'failed to find IP address' message or the connection was extremely slow. In the lobby and restaurant the connection was reliably good. The staff did try resetting the router on my level, so they certainly were trying to help. The location was good, particularly if you are going to the British Museum.

Dear 593anrc, Greetings from Mercure London Bloomsbury! Firstly, I would like to thank you for having chosen us during your last stay in London, as well as, for the the time you spent on sharing such a lovely opinion. It is a great pleasure to ensure that your stay in our hotel has been as nice as described. I will share it with the rest of the team who is always making their best to exceed our customers' expectations. We are looking forward to welcoming you back in a near future. Best regards, Thibault Rocamora Front Office Manager Mercure London Bloomsbury

Details

Tripadvisor puanı 3.0/5

BartMacdo Solo travel - 15/01/2020 TripAdvisor onaylı yorum

Small details make the difference, curtain that doesn't cover the window and allows light in, room too hot, AC remote control with missing parts. Otherwise very nice place, well situated and close to central

Dear Explorer06769129268, We would like to thank you for taking the time to tell us about your recent experience at the Mercure London Bloomsburt Reading your comments, I am sorry that the overall quality of your stay did not meet your expectations, especially with the room equipments. Please allow me to express my sincerest apologies. At Mercure , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Rocamora Thibault Front Office Manager

Disappointing stay

Tripadvisor puanı 2.0/5

Les G Couples - 07/01/2020 TripAdvisor onaylı yorum

We decided to select a Mercure Hotel for our special London trip, visiting Buckingham Palace and Tutankamun's exhibition, having had such a good experience at the Castle Hotel, Windsor. My wife had requested a quiet room when we booked online, and we had not been told that this was not possible. We only realised that there was a problem when we turned off the air conditioning unit before intending to go to sleep. There was a constant extraction unit/ventilation fan? noise outside the bedroom all night which prevented us from sleeping. Upon further investigation in the morning, I managed to open the window sufficiently to take a picture with my mobile phone of the issue. A horrible cooking smell then also pervaded the bedroom. The bedroom itself was a reasonable size with a comfortable bed. The shower was devoid of pressure so failed to wake us up. The quality of the breakfast was also far inferior from that at the Castle Hotel, Windsor. The hot and cold buffet choices were limited, and the scrambled eggs well overcooked. Cheese portions pre-packed in plastic. My wife decided to order a 3-egg cheese and mushroom omelette, but was subsequently informed that there were no mushrooms. The omelette turned up blackened and was inedible! The female breakfast staff looked sullen. My wife spoke to the supervisor who did apologise about the omelette and said that he would talk to the chef. Breakfast tables positioned with little room between them. I did complain about the noisy bedroom when we checked out at reception, and the receptionist was apologetic. He couldn't offer a discount as we had paid in advance online on booking. We were able to leave our cases safely at the hotel while we went out for the day, and a member of staff did secure us a taxi to the station, which was helpful.

Dear Les G, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rocamora Thibault Front Office Manager

Good one night stay close to tube and bus routes

Tripadvisor puanı 4.0/5

tgb1959 Couples - 25/12/2019 TripAdvisor onaylı yorum

Had an evening event locally so booked a room only using some points. There is relatively easy check in/out and as we did not eat there, cannot comment too much about anything else. It suited our needs

Dear tgb1959, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Very average

Tripadvisor puanı 2.0/5

glmalakhov Business - 22/12/2019 TripAdvisor onaylı yorum

Not clean, no welcome drink, not even mentioning, no room upgrade for gold member, the smallest room ever seen, very noisy environment, though breakfast was Ok, no sleepers in the room, all in all disappointing

Dear Glmalakhov, Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocamora Thibault Front Office Manager

Another great stay

Tripadvisor puanı 5.0/5

jacksod2 Couples - 20/12/2019 TripAdvisor onaylı yorum

We have stayed here before and the reception that we got was very friendly and helpful as it was on our previous visit we felt welcome as soon as we walked through the door . The room was very clean and tidy and was quite quiet as we were on the 7 floor and for a city hotel that was great. We had breakfast there on both days our stay and there was a good selection compared to other mercure hotels and the food was fresh the staff were always bringing out fresh food and there help was much appreciated me and my wife will be staying here again keep up the good work and standards you are a credit to your hotel.

Dear Kacksod2, Greetings from Mercure London Bloomsbury! Firstly, I would like to thank you for having chosen us during your last stay in London, as well as, for the the time you spent on sharing such a lovely opinion. It is a great pleasure to ensure that your stay in our hotel has been as nice as described. I will share it with the rest of the team who is always making their best to exceed our customers' expectations. We are looking forward to welcoming you back in a near future. Best regards, Thibault Rocamora Front Office Manager Mercure London Bloomsbury

Clean, friendly and easy!

Tripadvisor puanı 5.0/5

siobhanMD Couples - 17/12/2019 TripAdvisor onaylı yorum

We stayed for 1 night in London, for what seems like an older hotel it was really clean and you could see that they keep up to maintenence and updating things which is essential! The facilities were great, having the nespresso machine was a lovely touch and it was just so easy to check in and out. We couldn't hear any notice and the bedding was so soft. I do have 2 downsides, the Matress was WAY too soft, you sank right down which was quite uncomfortable and the steps leading up to the entrance were very Slippy. Howeveer, we would absolutely stay again.

Dear SiobhanMD, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocamora Thibault Front Office Manager

Visit to London

Tripadvisor puanı 4.0/5

argentors Business - 27/11/2019 TripAdvisor onaylı yorum

The Mercure London Bloomsbury hotel is a lovely hotel in a nice part of London.We had to change rooms three times when we arrived as we had paid for a standard double room and was given a small double. The second room was next to the Hotels generator so noisy but the third room on the ground floor was perfect. The staff at the hotel are friendly and very obliging. I had paid for a two course meal at the hotel from the normal menu to save time looking around but unfortunately the meal was from a Groupon menu and was terrible. The choice was poor and the quality of the food also poor.

Dear Argentos, We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rocamora Thibault Front Office Manager

Another excellent stay !

Tripadvisor puanı 5.0/5

Navigate16060760042 Couples - 07/11/2019 TripAdvisor onaylı yorum

There are many good reasons why we stay at the Mercure Bloomsbury; not just the excellent locations, so central to so many key sites and experiences and not just the clean and comfortable room. The main reason is the quality of the professional people in this hotel. In our experience, as regular visitors, we have always encountered nothing other than cheerful care and courtesy at every level, from check in to departure. Our special thanks to Thibault, Carolina, and all the team, for making us feel such welcome guests on this last trip. For us, the Mercure Bloomsbury is a home from home and we wouldn’t stay anywhere else in London.

We are so delighted to read your positive feedback about your recent experience at the Mercure London Bloomsbury, and we would like to thank you a lot for sharing your feelings. It is a pleasure to read your joy about the warm welcome you received from our reception Team. Also, all your compliments towards the teams and the breakfast have been shared and we are sure these will be a source of motivation for everyone ! However, we sincerely apologize for the maintenance issue you met regarding the bidet in your room, and hope this did not affect the image of your stay with us. We hope to have the pleasure to welcome you again in London! Kind regards, Rocamora Thibault Front Office Manager

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