Mercure London Bloomsbury Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,741 reviews

Mercure London Bloomsbury Hotel - Image 1
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Description

Hotel extras

  • Great Central Location for shopping, theatre & sight seeing

  • Restaurant & Bar open daily serving breakfast, lunch and dinner

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • All Loyalty scheme for direct booking

Our accommodation(s)

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF LONDON
United Kingdom

GPS:51.520798, -0.123307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE BLOOMSBURY BAR

Non contractual photo

Informal bar area to grab a drink and bar snack or simply sit and read a book or catch up on work with free WiFi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,741 reviews

TripAdvisor Rating  4.0/5  2,834 reviews

Well located, really small rooms

Customer review rating 3.5/5

Derick L. Business - Confirmed reviews ALL

Not bad, but not great either

Dear Jan Frederik L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tanya

The internet is faster than Edinburgh Mercure

Customer review rating 3.0/5

Shirley T. Couples - Confirmed reviews ALL

We were given the disable room without asking . We are elderly but not disabled. The room is extremely uncomfortable. The disable shower for wheelchair purposes is a walking hazard. Compare to the Mercure in Edinburgh they are better. The two single beds are not comfortable at all.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reception Team

Wonderful attentive and helpful staff!

TripAdvisor rating 5.0/5

Lawrence R P TripAdvisor review

I stayed at the Mercure Bloomsbury for almost two weeks in July 2024 -- I'd stayed there a couple of times in recent years and I will certainly book there again the next time I'm in the area. First and foremost: the people at the front desk are simply wonderful -- friendly and eager to help. But I want to single out Tanya: I had a tricky billing situation (too complicated to explain here, not Mercure's fault) -- she went out of her way to look into it, supported by her manager, and the situation was resolved which saved me a very large amount of money. THANK YOU so much Tanya and everyone else! I don't understand the negative reviews you can find here as they do not reflect any of my experiences: my room was clean and fresh and quiet. OK it was not large: this is central London, so pay a lot more somewhere else if you want more space. Air con is a huge plus (didn't need it this trip as the weather was usual British dismal but I've stayed there in previous summers when it was actually very hot). Convenient to everything I needed to access (I was working mostly at the British Library, 20 minutes walk away) and great choice of restaurants all around. Again, THANK YOU all and I can't recommend this hotel and its staff highly enough.

Overall very good service from friendly, helpful and competent staff

Customer review rating 5.0/5

Jonathan V. R. Business - Confirmed reviews ALL

I am happy and very satisfied and the room was extremely clean and neat. The breakfast was also very nice and well organized and fresh. definite good stay

Dear Mr v. R. Thank you for your positive review and comments and I have shared this with the team as it is a great motivator for us all here at the hotel Kind regards Simon Ng Operations Manager

Very tired Hotel - not 4 star!

Customer review rating 2.0/5

Andrew F. M. Business - Confirmed reviews ALL

As a hotel the location is good, but having spent £1000 there, I would not be going back. Hotel staff all very good, but the hotel is tired and needs to be upgraded. the bathrooms especially are very, very small, suggest that the GM Greg tries using the loo in 106, its almost impossible! One of my colleagues who also spent the same amount did not even have a window in her room...! Not what I would expect f. a Mercure 4 star hotel.

Dear Andrew W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn f. and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reception Team

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Other web-users rate our hotel

  • 1,061 reviews 9.6/10 Location
  • 1,751 reviews 5.5/10 Room
  • 1,356 reviews 8.5/10 Service
  • 47 reviews 6.8/10 WiFi
  • 1,031 reviews 4.1/10 Comfort
  • 619 reviews 6.8/10 Cleanliness
  • 561 reviews 8.1/10 Breakfast
  • 255 reviews 4.6/10 Vibe

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