ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.6/5 1,920 reviews

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Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,920 reviews

TripAdvisor Rating  4.5/5  1,088 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Ravi A. Solo - Confirmed reviews ALL

As above

Dear Guest, We regret to learn that your experience did not meet expectations, particularly regarding billing concerns. We sincerely apologize for any confusion or inconvenience caused by the excess charge.We’re grateful for your ratings on various aspects of your stay, including cleanliness, Wi-Fi, and our team's service. Your comments are very important to us, and we will use them to improve the overall guest experience. Thank you once again for bringing this to our attention. We hope to welcome you again in the future with a smoother and more comfortable stay. Warm regards, Sincerely, Parvez DAMAD General Manager

Amazing

TripAdvisor rating 5.0/5

sriramappa TripAdvisor review

It’s amazing food but rooms are so small Fresh food was serves all The 3 times, we can enjoy the food with multi cousin, Staff are really supportive

Customer review rating 1.5/5

Shobha K. Families - Confirmed reviews ALL

It was one of the worst experience at an ibis. Rooms were not clean, washrooms were not clean, fittings were rusted, asked water on app amd it never came. Restaurant staff made me wait for half an hour as the offer given on booking was not available and the offer that was conveyed to me over phone was known to only one person who was not there and so they simply clicked on screens and said no offer is possible. The system does not allow us to give any offer. Only after the person who had offered the alternate discount came and after I reminded her with narration of the full story that she recalled and then the offer was applied. Surprisingly the system allowed the executive to apply the offer after that.

Customer review rating 2.5/5

Arul M. E. Business - Confirmed reviews ALL

The hotel is well located near embassies so very convenient for those having visa related work. When it come to hotel and amenitie, dining team and bar was very nice. Special mention to khusal from bar. Apart from that they have to improve everything. I faced so many issues in those two days. My door lock didnt work twice due to battery issue. Hand shower bush is not firm everytime i had to fix even after being fixed ny mechanic of ibis. Its very faulty. There are no sockets near the bench, i had to use kettles socket to power my laptop Gym - the water was not good, something got mixed with the water. I called them twice to chnage the water. No one came. And i went to reception and showed them a sample of water

Customer review rating 0.5/5

Sumit P. Business - Confirmed reviews ALL

Wall cabinets coming put of walls, shower broken, power socket shorted Where to start and where to end

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Other web-users rate our hotel

  • 888 reviews 9.3/10 Location
  • 2,329 reviews 4.6/10 Room
  • 3,547 reviews 8.3/10 Service
  • 90 reviews 6.6/10 WiFi
  • 1,041 reviews 9/10 Breakfast
  • 972 reviews 1.5/10 Comfort
  • 944 reviews 5.1/10 Cleanliness
  • 368 reviews 5.2/10 Amenities

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