Hotel Mercure Paris Bastille Marais bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 699 ulasan

Hotel Mercure Paris Bastille Marais - Image 1
Hotel Mercure Paris Bastille Marais - Image 2
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Deskripsi

Keistimewaan hotel

  • Hotel di pusat kota Paris

  • Sambutan yang hangat dan profesional

  • Teras interior tenteram

  • Kamar tersedia bagi 3 orang

  • Layanan minuman dan camilan 24 jam

Akomodasi kami

Lokasi hotel

Hotel Mercure Paris Bastille Marais

53 rue Richard Lenoir
75011 Paris
Prancis

GPS:48.857251, 2.380612

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
  • Room service

2 sarapan

Cicipi sarapan prasmanan kami yang melimpah dari pukul 06.30. Pilih tempat yang nyaman di kursi yang lega bergaya baroque, menghadap ke pemandangan yang melukiskan pesta Abad ke-18.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  699 ulasan

Peringkat TripAdvisor  3.9/5  793 ulasan

Very average

Catatan Tripadvisor 3.0/5

markeT7219ML Couples - Ulasan TripAdvisor tersertifikasi

There's a reason why 775 hotels score better than this place in Paris. Very average at best or basic. No cups in rooms only small disposable cups to drink your tea from. Rooms very dated. We could hear elevator all evening from our room despite being quite far from it. Curtain was coming off rail. Glad we didn't book breakfast as it looked fairly grim. Shop around there's better in Paris for this price tag.

Good morning, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations. Please know that your satisfaction is our priority, and we take your comments into account to help us improve. Please do not hesitate to contact us with any questions, we would be delighted to assist you. We hope to have the opportunity to welcome you again and demonstrate that we have lived up to your expectations. Have a wonderful day. Daïsy

A Perfect Second Stay!

Catatan Tripadvisor 5.0/5

AhmedR0688 Solo travel - Ulasan TripAdvisor tersertifikasi

This was my second stay at Mercure Paris Bastille Marais, and once again, everything was impeccable! I was particularly impressed to see that the feedback I had shared during my previous visit was taken into account, and the changes were made. The staff is incredibly friendly and attentive, and the breakfast is abundant and delicious. A big thank you to the entire team for making my stay so enjoyable. I will definitely be back!

Bonjour, Nous vous remercions d’avoir pris le temps de nous avoir donnée votre avis suite à votre séjour. Votre avis est très important pour nous sachez que cela nous fait plaisir de savoir que votre séjour s’est bien passé et nous serions plus que ravi de vous accueillir a nouveau ! N’hésitez pas à revenir vers nous pour toutes demandes nous serions ravies de pouvoir vous aidez. Excellente journée à vous et à bientôt !

Very good location

Catatan Tripadvisor 5.0/5

canddsyd Ulasan TripAdvisor tersertifikasi

Firstly, the gentleman at the reception desk, was the most helpful, pleasant man we came across in 5 weeks of travelling and staying at several different hotels. room was spacious enough, very clean, good size bathroom and very quiet. Breakfast was good and very reasonably priced compared to nearby establishments. Great location for metro, only metres away and plenty of restaurants within walking distance. If ever went to Paris again, would definitely stay there .

Bonjour, Nous vous remercions d’avoir pris le temps de nous avoir donnée votre avis suite à votre séjour. Votre avis est très important pour nous sachez que cela nous fait plaisir de savoir que votre séjour s’est bien passé et nous espérons pouvoir vous accueillir prochainement car ce sont des commentaires comme les votre qui donne le sourire à nos équipes. N’hésitez pas à revenir vers nous pour toutes demandes nous serions ravies de pouvoir vous aidez. Excellente journée à vous.

Great stay

Catatan Tripadvisor 4.0/5

LoveToTravel-AU Friends getaway - Ulasan TripAdvisor tersertifikasi

The rooms are small but efficient. The AC worked well. We had a great stay and the location is fantastic as 2 min walk to the metro Did not use the restaurant to comment. As a diamond accor member there was no upgrade, no amenity, no welcome drink and no acknowledgement of the top level status.

Dear guest, Thank you very much for your comments. All of our rooms and beds are a little bit different.Do not hesitate to tell us your special requests when making your booking, it's our pleasure to choose for you the best room depending of your preference. We hope to have the opportunity to welcome you again. Best regards. Souweine Solène General Manager

Please use accurate pictures to promote your rooms

Catatan Tripadvisor 3.0/5

Alison2009daniel Ulasan TripAdvisor tersertifikasi

The pictures used to promote the 18 sq foot twin bed bedroom on the website do not correspond to the room that we got. Our room is so small that both beds are stuck together and the wooden like floors had not been cleaned prior to us entering the room as we ended up having the previous guest’s plastic clothes stuck to our socks on top of the general dirt. Hotels love to use runners and extra pillows to put on the clean bed sheets. The ones we have are filthy. So why put them over clean beds? There is a heatwave in Paris at the moment and the hotel has aircon so the room had a lovely temperature to walk into on the check-in day but on the second day, the cleaner had turned the aircon off so it was very stuffy when we walked in last night. The staff are pleasant and courteous. The hotel is just small ( reception is literally behind the front door and the breakfast room is tiny) but I think it’s a common feature shared by many hotels in Paris. Overall, I think my disappointment with the hotel is that the room we got, does not correspond in any way to the pictures used on the website and this is simply misleading. If there are several types of twin bed rooms then different pictures should be shown not just pictures of your “best one”.

Dear Alison, We thank you for your return. We are sincerely sorry to learn that your stay did not live up to your expectations. We take note of your comments regarding the condition of the hotel and the quality of cleaning. Rest assured that we are continually working to improve our services and facilities to provide an experience worthy of the Mercure brand. Thank you for sharing your thoughts. Best regards Lili Mornet Vekua Responsable hébergement h7847@accor.com

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 374 ulasan 9.4/10 Lokasi
  • 487 ulasan 6/10 Kamar
  • 494 ulasan 9.2/10 Pelayanan
  • 320 ulasan 4.7/10 Kenyamanan
  • 233 ulasan 8/10 Sarapan
  • 169 ulasan 8.5/10 Kebersihan
  • 78 ulasan 6.3/10 Suasana
  • 72 ulasan 4.5/10 Fasilitas

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