Hotel Paris Bastille Boutet-MGallery

Stayed here for one night with my wife. The room was larger than I was expecting and everything seemed almost brand new. The decor and interior features of the hotel are cool, especially the central staircase. We really liked the Bastille neighbourhood - there are lots of eateries on Rue Paul Bert and Rue de Charonne and lots of bars on Rue du Faubourg Saint-Antoine. Definitely recommend staying here.

A good hotel conveniently located near a metro station. We bought as a package with the Eurostar which was good value. We stayed 5 nights and the service was good, breakfast was nice, room was clean and we really enjoyed the pool and sauna. What more do you need!

First, the good: the hotel is in a great location which feels more local/less touristy and is close to restaurants and train station. The spa was very nice; I got a great massage from a very pleasant masseuse. The breakfast spread was lovely and worth it if included in your room but I probably wouldn't go out of my way to pay for it if it wasn't included. The service was good for general requests but they don't really go out of their way for you - maybe it's a Paris thing but I'm generally used to higher end service for a place that claims to be 5-stars (e.g., it was both of our 40th birthdays and there was really no acknowledgement). The shower/tub in the room was awesome - newly redone, clean, modern, good design. The disappointing: the room we got was the most basic one and it felt very cramped. I had to work a few days and the desk was barely wide enough to place my laptop and a small portable screen. The wifi was not working in the room but when we told the front desk, they simply said they'd never had issues and suggested we come out of the room to use lobby wifi. I was traveling with my dog and could not find a listed pet policy, all third party sites indicated that there was no charge. Upon check-in, I was told there was a 25 Euro pet fee which I thought reasonable (despite the fact that she is actually a service animal and therefore, charges are usually waived). However, upon checking out, I was very surprised to find that it was 25 Euro/night which for 6 nights, adds up to quite a bit (and honestly, does not seem reasonable especially considering she is VERY clean re: wears shoes and is wiped coming in and we didn't ask to have the room cleaned for the entire stay so we were very low maintenance hotel guests). After some back-and-forth with the hotel and a promise to produce a policy which I searched for and could not find, I have not received any further responses to my inquiry after leaving the hotel which feels like very poor customer service.

We stayed at the hotel for 4 nights and it was the best hotel experience we’ve had. It smells so nice, the staff are really friendly (especially Maxin). After coming from England he made it a lot less stressful of a process, he is a legend. The pool is amazing, the room was incredible, the bed is super comfy and the pillows omg wow. Will likely come back again. Love you Maxin.

Beautiful hotel near Bastille place. Point of strengths sauna and a little swimming pool. Rooms quiet silent and clean. Breakfast very good. Tube allows you to reach the real city center in minutes. Service quite good not so responsive but good.