Hotel Novotel Sydney Rooty Hill bintang 4,5

Stayed here for one night for the purpose of attending a show at the new & adjacent Coliseum theatre. Hotel is in a great location for the theatre & Rooty Hill RSL club precinct. Older style hotel which has had a décor makeover. Reception staff were friendly & efficient. Rooms were airy, quite & comfortable without unnecessary opulence. Bathroom was huge with a very large shower & good water pressure. Free soft drink mini-bar & espresso pod machine in the room. Beds were very comfy. Breakfast was superb with a very large selection and hot food was plentiful & fresh despite being very busy. Price of the stay was perhaps on the higher side of normal but I'm assuming it was inflated due to the simultaneous live show performing that night in the adjacent theatre.

If you don’t need to stay in the city, this is an absolute great option. Easy to get to. 1km from a shopping mall and train station. Room was so spacious that it surprised me. It fit a portacot and pram very comfortably. Our toddler still had room to move around. Super clean and modern hotel. The fact that we could use the gym and pool attached to the hotel was a plus. It went above and beyond our expectations. I loved The simple fact that they used proper baby bed linen to make the cot. We will surely stay again and recommend the hotel.

Excellent facility to stay, staff are always obliging and helpful if and when required. Being attached to the Rooty Hill RSL club gives you a lot more choices when eating or requiring a drink. Cannot complain about the service at all.

My Accor ALL Gold status was very well recognised at this property. I was upgraded to a very large room. The bathroom was large and had a nice rainfall shower with good pressure. One criticism is that the shower would often overflow onto the rest of the bathroom as there isn't much preventing the water from leaking out. Overall, a very nice bathroom only let down by the overflowing issue. The beds were very comfortable and we had a great night sleep. As part of the Gold status, I received complimentary drinks in the minibar which I very much appreciated. The view left a bit to be desired, looking out to the parking lot but I wasn't expecting much. The breakfast was a nice spread with more unique options like fritata and casserole instead of the usual bacon and eggs. However, service was a bit lacking. It took quite a long time for our coffee orders and made to order eggs to come and it was quite difficult to fetch staff at times. The gym and swimming pool experience left a bit to be desired as well. They partnered up with a third party gym and aquatic centre as they didn't have their own. This was less than ideal but was understandable and its better than nothing. Overall, it was a perfect stay apart from the slow service at breakfast and the gym and pool facilities.

We had a standard room. It was great. Very spacious, absolutely comfy beds with crisp white sheets. A very good delicious choice at the buffet breakfast. Overall a lovely place to stay including very nice staff.

Stayed with my daughter for a sports carnival. Great parking and huge room which was fantastic. Check in was lengthy, ordering room service took longer with a mix up and on checkout I cleared the bill early before breakfast and asked If we could stay til checkout time and simply return the key card on the way out. This resulted in a mixed message to housekeeping and them entering the room as we were packing our bags. The housekeeping lady was extremely apologetic even though it wasn’t her fault as she had been told we had checked out completely. Although the property itself was fantastic the communication between staff to adequately accommodate guests was below Novotel standards. I would still stay again though as the price was also exceptionally reasonable. My daughter loved the buffet breakfast but the coffee was terrible.

Great sized rooms. Comfy beds and all amenities including free soft drinks. Very happy with the location Only thing that let's it down is the 33 restaurant having very slow service. Zone bowling adjacent and breakfast OK.

Great place to stay and staff were so friendly . Will definitely stay there again . Great breakfast and being part of the RSL club we had a great night . Loved the large rooms and the big shower . Beds were so comfy and room very clean and modern

I booked this hotel primarily due to its close proximity to the M7 as the drive from the Spirit of Tasmania would be long and tiring. We were very impressed with the hospitality, the room and the food ; both dinner and breakfast. Would we stay again - definitely.

Rooty Hill Novotel was a great stay ! Large rooms with two double beds where you could easily fit another two double beds in the room and still have space. One dollar breakfast and undercover access to Rooty Hill RSL. Enjoyed every minute.Friendly staff

So impressed with the staff and room here. The restaurant menu was very limited but the food was great and the staff were amazing, so friendly and happy to have a chat and a joke, the ambience in the restaurant made us feel so relaxed, we dined there on three occasions during our stay and would highly recommend it. Our room was very spacious and the beds extremely comfortable. Will definitely stay there again. .

As always a great stay, customer service 100% couldn’t ask for more and it’s the reason I keep coming back. Tennille in reservations couldn’t be more helpful and always goes the extra mile to make the stay from great to awesome. I never got the name of the guy who checked us in but I have got him many times over the years and the same level of service I got from him then is still the same today. Although the Rooty Hill complex is in the middle of construction no noise can be heard in the hotel. On this stay we tried the restaurant for breakfast and dinner. Good selection of breakfast items that cater for just about everyone nice, hot and fresh. The dinner we had in the restaurant had a good selection of meals and the meat was cooked just how I ordered it. The little surprise in our room for being an Accor Plus Member added to the overall stay Thank you very much and see you all again in a few weeks

Travelling as a family booked Novotel West HQ based on location and facilities at the West HQ precinct . Filled in time with kids we visited the Aquatic Centre for a swim with complementary passes and towels provided by the hotel, and Zone Bowling. Lots of dining options for the family within the hotel and RSL next door. We had dinner and the buffet breakfast in the hotel the quality and service was excellent. The rooms were spacious, clean and modern. In room tea and coffee selection with pod style coffee and gourmet teas my son loved the coffee biscuits, room service gave us some more. Will stay again

We have stayed here quite a few times in the past however on this occasion we were very disappointed. We had to ask for an upgrade to start (which is very unusual for us as the hotel was far from being full capacity). Being a platinum member breakfast is always included however this time they argued the point and after visting reception to query I was able to finally have my breakfast. Overall we were not made feel very welcome so our stay unfortunatley was very disappointing.

My wife and I have stayed here on many occasions, just to get away from the madhouse of business and family. We can sleep in no one to bother us and stagger back to our room from The RSL club if we so wish. It will be even better when all the improvement works are complete.