Hotel Novotel Lodz Centrum 4 estrelas

Classificação clientes Avis 4.6/5 5.261 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 17 Serviços

Extras do hotel

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Lodz Centrum

al. Pilsudskiego 11a
90-368 lodz
poland

Tel: +48422543900

Fax: (+48)422543999

Check-in a partir das 15h00

Check out até as 12h00

  • BUS NR 57 :  57 SIENKIEWICZA

  • TRAM NR 2, 6, 11, 13 :  2, 6, 11, 13 MICKIEWICZA

  • TRAM NR 8, 10, 14 :  8,10,14 SIENKIEWICZA

  • De avião

    PORT LOTNICZY LODZ A 6,7 km / 4,16 milhas

  • De avião

    WARSAW AIRPORT A 131 km / 81,4 milhas

  • De trem

    LODZ FABRYCZNA A 1,6 km / 0,99 milhas

  • De trem

    LODZ KALISKA A 3 km / 1,86 milhas

  • De trem

    PKP LODZ KALISKA A 3 km / 1,86 milhas

GPS:51.759264, 19.462527

Serviços de hotéis

NOVO SQUARE LOUNGE BAR Foto não contratual

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Room service
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 8 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 161 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • 36 quartos para famílias
    • 20 quartos contíguos
    • 161 quartos para não fumadores
    • 10 pisos
  • Idiomas falados no hotel
    • Polish
    • English
  • Serviços de lavanderia/manobrista
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Late Checkout
    • Express check-out
    • Express check-in
  • Equipamentos de mesa disponíveis
    • Shoe shine machine
  • Ferro
    • Iron at reception
Acesso à acomodação
  • Parking Custo adicional
    • Near the property
Família
  • Serviços para crianças
    • Childrens TV Channels

Nossas acomodações

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 161

  • Capacidade máxima: 180 pessoas

  • Capacidade máxima para banquete: 144 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Lodz Centrum

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

5.261 comentários

Classificação no TripAdvisor 4.5/5

848 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

One of best Novotel

Classificação TripAdvisor 4.0/5

8PeteS8 04/03/2020 Avaliação certificada TripAdvisor

One of my favorite Novotel. Perfect service (Mr Przemyslaw, the Receptionist and the Barman are the best examples), very good breakfast, perfect location. Unfortunately the price went up for the room and the parking. It might partly be because of new ACCOR booking system showing strange prices. So I will wait for some nice promotion and then come back...

Dear 8PeteS8, thank you for review and very nice words about our service! Every feedback from our Guests is very important for us. Thank you for special appreciate our staff - especially Przemyslaw and Barman - I will share your praise with collegue. I am sure that this words motivate them to further effective work. According to your observations about room pricec - it depends on hotel availability. We hope you will come back to Novotel Łódź Centrum soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Perfect !

Classificação TripAdvisor 5.0/5

521jakubt Family - 01/01/2020 Avaliação certificada TripAdvisor

People at the reception extremely friendly. Travelled allot around the world but this attitude was perfect ! Thank you! Hotel very new, nice and tidy. Wish all Novotel’s to be like this ! Good work !!!

Dear 521jakubt, thank you for sharing your valuable feedback. We are more than happy that stay was pleasant and satisfying. It is always our priority. It is our great hope you will visit us again in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

Awesome place!

Classificação TripAdvisor 5.0/5

IssabelCosplay Business - 20/11/2019 Avaliação certificada TripAdvisor

Clean, comfortable, and well designed rooms. Tasty and healthy breackfast with a lot of choices. Nice people around, everyone was super helpful and friendly. Definatly Novotel quality. Very good localisation, close to the city center. Totally recomend!

Dear IssabelCosplay, It is a big pleasure for us that you feel very good in our hotel. Thank you for special appreciate our staff, tasty breakfast and location. I will share your opinion with my team and I am sure that it will be the motivation for effective work :) See you soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Probably one of the best Novotel Hotels I ever stayed at

Classificação TripAdvisor 5.0/5

Jo Jo F Family - 20/08/2019 Avaliação certificada TripAdvisor

Centrally located (minutes away from all the bars, restaurants, shopping) Very accessible by car Beautiful and clean room Great breakfast.... the waffle machine makes all the difference :) Extremely polite, helpful and welcoming staff Great job!

Dear Jo Jo F, thank you for sharing your feedback with us. We are really happy that our service met with your expectations. Thank you for appreciate our location, comfortable room, staff and tasty breakfast. It is our hope, your next visit at our hotel will be as pleasant as the previous one. Regards, Karolina Wojcieszak Guest Experience Manager

Lodz in one day

Classificação TripAdvisor 4.0/5

Vladimir G Couples - 07/05/2019 Avaliação certificada TripAdvisor

The room was clean, with modern design. Rich selection and tasty food for breakfast. Excellent location close to walking zone - Piotrkowska street. Although it was a miserable April day (rainy and foggy), we felt good because we found everything in the hotel. Good start to do sightseeings. Piotrkowska has complemented our pleasure. This hotel is ideal for one day or more stay in Lodz.

Dear Vladimir G, thank you for very nice review about stay in our hotel and in Łódź! It is a big pleasure for us when our Guests feel very well in our hotel. We are always strive to provide a high quality service for every Guest. Thank you for special appreciate cleanliness, tasty breakfast and location. We hope you come back to Novotel Łódź Centrum in the future :) Regards, Karolina Wojcieszak Guest Experience Manager

April 2019

Classificação TripAdvisor 3.0/5

Departure40307899212 Couples - 21/04/2019 Avaliação certificada TripAdvisor

Double room with one lounger, one bath robe, three coffee pods, very odd. Room was quite small too. Good location to explore from. Helpful front desk team. Shower was good. More letters needed to submit the review, so I'll just type, strange.

Dear Departure40307899212, Thank you for sharing opinion about stay at Novotel Lodz Centrum! I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for appreciate our staff and location. I will share your comments with my team. I hope that you will give us the opportunity to better serve you in the near future. Regards, Karolina Wojcieszak Guest Experience Manager

Short business trip

Classificação TripAdvisor 4.0/5

Wanderer27049480876 Business - 09/11/2018 Avaliação certificada TripAdvisor

Very good check in experience. Nice stylish room with excellent bed and big bathroom. Desk could be somewhat bigger. Breakfast in buffet with good choice. Staff is fluent in English and is helpful. Smooth checkout.

Dear Wanderer27049480876, Thank You very much for nice review about stay at Novotel Łódź Centrum! We are glad that our staff, comfortable room and tasty breakfast met with your expectations. We hope to visit us in the near future! Regards, Karolina Wojcieszak Guest Experience Manager

Business trip in Lodsz

Classificação TripAdvisor 4.0/5

Thomazzo Business - 25/10/2018 Avaliação certificada TripAdvisor

Nice hotel close to the city center. Good service. Breakfast was ok but nothing special. Check in and check out very good. They gave me a late check out as it was Sunday. I was not recognised as an Accor Silver Member

Dear Thomazzo, thank You for your a good review about stay at Novotel Lodz Centrum. We are glad that You spent enjoyable time with us. Thank You for special appreciate our hotel location and service. We hope to see You in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

HJS

Classificação TripAdvisor 4.0/5

hansjyrgen Family - 23/08/2018 Avaliação certificada TripAdvisor

I recommend this hotel when you visit the city Lodz. Novotel is ideally suited for families with children, 2 children can stay in the same room with parents. Very welcoming reception staff. Breakfest ok.

Dear hansjyrgen, Thank you for left opinion about stay at Novotel Lodz Centrum. We are happy that our comfortable room, staff and breakfast met with your expectations. We always strive to provide a high quality service in our hotel. We hope you come back to Novotel Lodz Centrum in future! Regards, Karolina Wojcieszak Guest Experience Manager

New and Modern

Classificação TripAdvisor 4.0/5

anthonyj917 Business - 09/08/2018 Avaliação certificada TripAdvisor

Comfortable modern designed rooms. Clean. Ample parking and easy to find. Location close to shops and restaurants. Quiet. Recommend the Polish restaurant around the corner. Portions are large so do not over order.

Dear Guest, Thank you for your kind words. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Justyna Nocha

Perfect hotel in the city centre

Classificação TripAdvisor 5.0/5

JacekElk Business - 15/06/2018 Avaliação certificada TripAdvisor

I stayed on enight in this hotel. Room was very clean and comfortable. Perfectly situated nearby the main street - Piotrkowska. Easy access by car, not too expensive guarded parking. Very tasty breakfast.

Dear Jacek G, thank You for nice words about stay at Novotel Lodz Centrum! It is a pleasure for us when our guests have fantastic memories from our hotel! Thank you for special appreciate our comfortable rooms, location and tasty breakfast! We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager

stay in Lodz

Classificação TripAdvisor 5.0/5

katiasafonova Business - 13/04/2018 Avaliação certificada TripAdvisor

Very good hotel for the business travellers, convenient location, very clean, reasonable priced. Staff is friendly and breakfast is good too. The bed was comfortable. Nothing really to complain about, will stay there again.

Dear katiasafonova, thank you for very good review about our hotel! We are glad that everything met with your expectations! Thank you for appreciate our room, service, location and tasty breakfasts. I am sharing your opinion with my time! We hope to see you soon at Novotel Łódź Centrum! Regards, Karolina Wojcieszak Guest Experience Manager

nice stay

Classificação TripAdvisor 4.0/5

bartboone Business - 20/03/2018 Avaliação certificada TripAdvisor

I stay here a couple of times per year, it is always a pleasure to stay here. Nice building and rooms. Close to shopping center and nice restaurants. I used a hotel bike for the first time to go to my destination in the city, that was great, much faster than by car and no problems to park.

Dear Mr Bartboone, thank you for sharing your opinion about your next stay in our hotel! We are glad that you feel very well in Novotel Łódź. Thank you for appreciate our rooms and location of hotel. We already wait for your next stay to be able organize for you another unforgettable and delighted stay at our Hotel. Regards, Karolina Wojcieszak Guest Experience Manager

5 start service

Classificação TripAdvisor 5.0/5

adebowalea2018 Solo travel - 03/02/2018 Avaliação certificada TripAdvisor

The service i received was second to none, I couldn’t find any fault, all the staff are friendly, the room was excellent, the breakfast was fantastic, overall cleanliness of the hotel was fantastic, in fact it was an amazing experience, I asked for 1 hour late checkout, I was given 2 hours without hesitation, I will rate this hotel as 5 star, because all the services I got were 5 star...I certainly will recommend this hotel to anyone...brilliant!!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Nocha

Rooms are decent but reception staff needs improvement

Classificação TripAdvisor 2.0/5

mbhramar Friends getaway - 31/10/2017 Avaliação certificada TripAdvisor

I had stayed for 4 nights at Novotel Lodz. The check in was smooth as I had done an online check in prior to arriving. The rooms are slightly small compared to other similar range hotels but are clean and the toilets are spot on. Breakfast was adequate compared to other hotels in Lodz (I have stayed in quite a few). However, the biggest disappointment for me was the reception staff and service. I had pre-booked a late check out of 5pm by paying a charge. But on the day of departure, I was told that I would need to vacate the room by 2pm. I had an evening flight and hence I had paid extra for a late check out but the receptionist did not bother and simply said the hotel was overbooked. Finally, to add to the disappointment, when I did check out at 2pm, I was told that I had to pay for my stay when I had already pre-paid for the entire booking. The receptionist did not believe me (so much for customer service!) and told me that I had not paid for the accommodation and I would need to do it now. I was certain I had paid and told her she can contact her management to find out. She then asked me to show me her bank statement to prove that the payment had been made. Can you believe that??? I did not have phone banking or the app, and told her it is difficult for me to show her the statement without access to my laptop which was in my suitcase. My taxi was waiting outside and charging me for waiting time. She said I would need to pay unless I show her proof through my statement! I then somehow managed to log onto my bank's website via my phone and showed her the transaction. She was then convinced. When asked about the invoice, she said I would receive later as she cannot process this then (I did get the invoice later though). The least she could have done was to apologise, but nothing at all! I am not at all happy with the service of this hotel and would advise to stay at Doubletree by Hilton (which is the best in the area) or Hotel Ambassador Premium which is actually next door to this hotel and though new, it's service is way better than Novotel's!

Dear Bhramar, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. More we have explained in response to your mail. I hope you will return to our hotel after all, so that we can show you a fully professional service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Justyna Nocha

Very clean, convenient and friendly hotel

Classificação TripAdvisor 5.0/5

ZygmuntJ63 Family - 13/05/2017 Avaliação certificada TripAdvisor

We spent a night at the Lodz Novotel and we were impressed by the rooms, front desk service and the location - right across from a very nice shopping mall and an easy walking distance from the main street of Lodz -- Piotrkowska -- a park and the railroad station. We recommend it.

Dear Zygmunt J., Thank you for choosing Novotel and your great opinion. We are here for you and we look forward to welcoming you back in the future. Best regards, Justyna Nocha

Very nice hotel in superior place

Classificação TripAdvisor 5.0/5

Zemuogyte Family - 15/06/2016 Avaliação certificada TripAdvisor

We loved our stay in this hotel. Very good location, friendly staff, nice rooms and super breakfast! Our stay was very short, but we enjoyed everything. Especialy kids enjoyed baking own waffles in the morning :)

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

MAY IN ŁÓDŹ

Classificação TripAdvisor 5.0/5

mateuszg111 Family - 07/05/2016 Avaliação certificada TripAdvisor

We have spend wonderfull time in Lodz. The hotel is in the great location and very comfortable! We have stayed there 2 times during our travel across Poland and both of the times everything was excellent! The stuff very kind and helpfull. Our kids and us had a great time, both in the city and in the hotel.

Dear Guest, Thank you for appreciating comfort of the hotel. We want to always combine good facilities with good service. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

As expected - Good

Classificação TripAdvisor 3.0/5

Morten B Family - 06/05/2016 Avaliação certificada TripAdvisor

The hotel is relatively new, and is amongst the nicer looking Novotel hotels. All was expected, I must sya the breakfast was above expectations. The location is fine for the old town, but away form the new place to be Manufaktura.

Dear Guest, Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. The expectations of our Guests determine and improve our service. Best regards, Tomasz Tomaszewski

I was very happy

Classificação TripAdvisor 5.0/5

stekor Couples - 17/02/2016 Avaliação certificada TripAdvisor

This is modern building and everything inside is modern and very nice. Hotel is located in the center of the city, just a few meters from hotel there you can find a lot of shops (both cheap and expensive, for any wallet), restaurants, bars, shopping gallery and much more. We got very nice and clean room from one of Accor hotels promotions. Breakfast is good too, and there is nice selection of fresh and taste food. I would recommend Novotel Lodz Center to anyone who is looking for 4* hotel in Lodz.

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