Grand Mercure Danang bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 228 ulasan

Jaminan Harga
Terbaik
Grand Mercure Danang - Image 1
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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District, 84511 DANANG, Vietnam

Deskripsi

Keistimewaan hotel

  • Grand Mercure Danang memberikan pengalaman budaya asli yang menghubungkan tamu ke daerah ini.

  • Nikmati sajian Internasional & Tionghoa, hidangan laut, & Panggangan steak di 3 restoran kami

  • Manjakan diri Anda di pusat kebugaran canggih dan Karma Spa yang berkelas dunia

  • Bersantai di Lounge Privilege dengan pemandangan tak tertandingi

  • 5 ruang pertemuan dengan pencahayaan alami yang berlimpah serta Grand Ballroom seluas 433 m²

Akomodasi kami

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Lokasi hotel

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 DANANG
Vietnam

GPS:16.048371, 108.227005

Telepon
Fax +84 236 3797 797

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  228 ulasan

Peringkat TripAdvisor  4.8/5  3.270 ulasan

Good Stay at Grand Mercure Da Nang

Catatan Tripadvisor 5.0/5

Tuan H Ulasan TripAdvisor tersertifikasi

I stayed at the Grand Mercure Da Nang and had a comfortable experience. The hotel is clean, quiet, and well located. The room was tidy, and the facilities were easy to use. During the night, Hoa, the Night Manager, helped me with a few questions about the hotel and the area. He was straightforward and efficient, which made the late check-in smooth. Overall, the hotel is a good choice if you’re looking for a calm place to stay in Da Nang, with helpful staff available even during the night.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

lovely trip

Catatan Tripadvisor 5.0/5

Seaside49533466160 Ulasan TripAdvisor tersertifikasi

i love the cozy atmosphere. the staff was so helpful and friendly. the food is also delicious too. i recommend you guys to come to nirvana bar

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Excellent services

Catatan Tripadvisor 5.0/5

kultongta Ulasan TripAdvisor tersertifikasi

A perfect hotel in a good location near Han river.Large and clean room with birthday set up,courteous staffs with excellent services ,Thanks Ms.Tanh and Ms.Nanh at the reception.Overall a memorable experience and I would consider coming here again during my next trip to Danang

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Good hotel

Catatan Tripadvisor 5.0/5

Phước phong Đ Ulasan TripAdvisor tersertifikasi

I had an amaazing time at GMD, thank you to all the staff here, especially Mr. Huy. The view and breakfast were also top-notch. Will definitely come back.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Overall solid, but some issues

Catatan Tripadvisor 3.0/5

heorshe Ulasan TripAdvisor tersertifikasi

I chose the hotel for the view of Tran Thi Ly Bridge. It’s beautifully lit in the evening and literally within walking distance. I was disappointed when the lounge and room windows were dirty. That said, special thanks for opening the room windows on my request. In some hotels, it’s impossible, but here they accommodated. Check-in was fast. Overall service during the stay was fine, and the hotel gave a small complimentary gesture, which was nice. But there was one unpleasant moment that slightly spoiled the mood. I spend a lot of time in hotels, seen it all. I consider that normal, you can’t anticipate everything, I usually handle issues on the spot and there’s always a solution. But this time I emailed the management - the first and only time I had to clarify something with an Accor hotel after check-out. My email didn’t contain demands, I provided photos of a possible cause to prevent it in the future. The reply was professional but formal, and then communication stopped. Honestly, I didn’t expect that. In the lounge there were small issues. I found a dirty cup among clean ones - maybe a guest put it there unknowingly, and when I told the staff, they fixed it quickly. Still, in a hotel of this level, the staff should notice and manage such things. Someone could have used it again. Also, some guests could use a reminder that the lounge is not their personal workspace. Noise during Cocktail time is fine, people are relaxed. But closer to closing, when there are 2-3 people in the lounge, and one walks around loudly on video calls - not great. Sometimes staff aren’t around, so you can’t intervene directly, had to address it myself. Bottom line: without the personal stuff, the hotel is solid. Rooms are cozy, views are beautiful, service is strong. The lounge is a great place to relax, but more attention to small details and organization would make it better. Breakfast is served in the lounge too. If you have access, you can sit quietly. Bread is excellent, soups tasty.

Dear Heorshe, Thank you for taking the time to share your detailed feedback regarding your recent stay at Grand Mercure Danang. We would like to express our regret for any inconvenience that may have occurred while you are here. Please rest assured the Management treats guest feedback with utmost importance and seriousness to ensure we learn from our mistakes and continuously maintain service standards. I truly hope to have an opportunity to welcome you back to our hotel in the future to enjoy a memorable stay and allow us to redeem ourselves from your experience. Warm Regards, Mai Trang Guest Relation Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 209 ulasan 8.6/10 Lokasi
  • 351 ulasan 9/10 Kamar
  • 449 ulasan 9.4/10 Pelayanan
  • 7 ulasan 8.1/10 Internet
  • 146 ulasan 9.8/10 Sarapan
  • 146 ulasan 9.1/10 Makanan
  • 124 ulasan 9/10 Suasana
  • 109 ulasan 8.8/10 Kebersihan

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