Grand Mercure Danang bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 237 ulasan

Jaminan Harga
Terbaik
Grand Mercure Danang - Image 1
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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District, 84511 DANANG, Vietnam

Deskripsi

Keistimewaan hotel

  • Grand Mercure Danang memberikan pengalaman budaya asli yang menghubungkan tamu ke daerah ini.

  • Nikmati sajian Internasional & Tionghoa, hidangan laut, & Panggangan steak di 3 restoran kami

  • Manjakan diri Anda di pusat kebugaran canggih dan Karma Spa yang berkelas dunia

  • Bersantai di Lounge Privilege dengan pemandangan tak tertandingi

  • 5 ruang pertemuan dengan pencahayaan alami yang berlimpah serta Grand Ballroom seluas 433 m²

Akomodasi kami

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Lokasi hotel

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 DANANG
Vietnam

GPS:16.048371, 108.227005

Telepon
Fax +84 236 3797 797

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  237 ulasan

Peringkat TripAdvisor  4.8/5  3.279 ulasan

Great hotel with good breakfast

Catatan Tripadvisor 5.0/5

Nicko N Ulasan TripAdvisor tersertifikasi

Great hotel with a beautiful river view. The breakfast was excellent with a wide variety of menu options. Overall, a very pleasant stay.

Dear Valued Guest, We truly appreciate your comments regarding your stay at Grand Mercure Danang. It is always a pleasure to receive positive feedback, and we are sure this feedback will serve as great encouragement as we continuously strive to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Unforgettable stay at the Grand Mercure Da Nang

Catatan Tripadvisor 5.0/5

Trip15082087553 Ulasan TripAdvisor tersertifikasi

We find it difficult where to begin with all our delightful experiences during our stay at the Grand Mercure but of course it all came down to the staff! Yes we loved the amenities and the room but it was the staff that won us over. We must begin with the Concierge. He was so helpful, his English 100% perfect , his proactive attitude, his friendliness, his professionalism added to our everyday experience. We feel terrible we don’t remember his name but we remember it had 3 letters and ended in “uy”. Please forgive us. Then the Front desk service. Above and beyond. A solution for every question or problem. Check in is where the entire experience begins and our started out perfect and remained that way until the very last day. And of course a shoutout to the bartender front doormen and last but not least Housekeeping for the outstanding way they looked after our room. Thank you Grand Mercure for making our first stay in Da Nang not our last stay !!!!!

Dear Valued Guest, We truly appreciate your comments regarding your stay at Grand Mercure Danang. It is always a pleasure to receive positive feedback. We will share your comments with our team, especially Huy, Senior Guest Relation Officer, and we are sure this feedback will serve as great encouragement as we continuously strive to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mai Trang Guest Relation Manager

BEST FOR FAMILY BEST IN DA NANG

Catatan Tripadvisor 5.0/5

Cornelio F Ulasan TripAdvisor tersertifikasi

Our stay at Mercure Danang Hotel was absolutely wonderful from the moment we booked until check-out. I made a small mistake with my reservation, but Trang, the Guest Relations Manager, went above and beyond to fix everything and completely put my worries at ease. Her care and attention truly made a difference. The team also surprised us with something special for my son’s birthday, which made the day incredibly meaningful and memorable for our family. We booked access to the Executive Lounge, and it was a delight — peaceful, comfortable, and a perfect place to unwind. We also enjoyed Karma Spa, which was very relaxing, and the gym facilities were excellent as well. Honestly, we didn’t want to go home. Our stay was that lovely. Thank you to the entire Mercure Danang team for making our visit so special — we can’t wait to come back! 💛

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Senior Guest Relation Officer

Our wonderful vacation at Grand Mercure Danang

Catatan Tripadvisor 5.0/5

Hòa N Ulasan TripAdvisor tersertifikasi

I had a great time at this hotel. The room was clean, comfortable, and well-equipped. The staff were very friendly and helpful, always assist with a smile. The location is convenient, close to many attractions and restaurants, downtown. Overall, I would recommend this hotel and i still choose Grand Mercure Danang for my next vacations.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Inhumane behaviour

Catatan Tripadvisor 1.0/5

oruhappyfamily Ulasan TripAdvisor tersertifikasi

Please note that we are Accor platinum members not that it should make a difference, but just that we have 90 plus nights in Accor hotels and never had such a horrible experience While checking out, when we asked for one glass for water , they outright just rejected it and said no water . Nothing more to be said , this just reflects the whole experience of our stay and the way they treat their guests

Dear Mr. Dilip Sankar, Warm greetings from Grand Mercure Da Nang. On behalf of the whole team at Grand Mercure Da Nang, we would like to express my sincere gratitude to you for staying with us and being our valued Accor Platinum Member. First and foremost, please be so kind as to allow us to express our sincerest apology for the inconvenience and discomfort that we have caused to you due the complimentary water which you had upon check out and your kind feedback to us. We have addressed this to our General Manager and we are all aware of those issues and will take any action needed to reinforce with our team to ensure that these issues will be fixed and not reoccur in the future. Once again, thank you very much for your loyalty to the brand as an Accor Platinum Member, and we all look forward to welcoming you back to Grand Mercure Da Nang in the near future. Should you require any assistance for your next visit to Danang, please do not hesitate to contact us via email do.lekim@accor.com. Warm Regards, Mai Trang Guest Relation Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 211 ulasan 8.9/10 Lokasi
  • 364 ulasan 9/10 Kamar
  • 470 ulasan 9.3/10 Pelayanan
  • 8 ulasan 6.8/10 Internet
  • 151 ulasan 9.6/10 Sarapan
  • 122 ulasan 9.1/10 Kebersihan
  • 34 ulasan 9.3/10 Kebugaran/olah raga
  • 28 ulasan 9.4/10 Minuman

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