Pullman New Delhi Aerocity Hotel 5 stars

Customer review rating 4.4/5 3,990 reviews

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ALLSAFE approved hotel

Pullman New Delhi Aerocity
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Hotel extras

  • Located in Aerocity, the business and hospitality district, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station, located on the Delhi Airport Express Metro Line

  • In close vicinity to the shopping malls including DLF Promenade, Emporio and Aerocity Central

  • Next to the Business Hubs of Delhi NCR. Caters to corporates from Fortune 5 Companies.

  • Preferred location for Corporates like Airbus, Rafael, Sumitomo, Ernst Young, Philip Morris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indra Gandhi Airport ServicePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 37 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Check-in from 14h00

Check out up to 12h00

  • DTC :  GURGAON MAHIPALPUR

  • AIRPORT METRO :  AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indra Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.554481, 77.123321

Our accommodation(s)

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control. Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

DELUXE KING ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE TWIN ROOM - FREE WIFI

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB KING ROOM - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB TWIN ROOM - TWO WAY AIRPORT TRANSFERS, EXECUTIVE CLUB LOUNGE ACCESS

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

PLUCK

Type of cuisine: International

At "PLUCK " we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

Menu (PDF)

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONK

Type of cuisine: Thematic cuisine

Honk at Pullman, New Delhi Aerocity is a bistro-style specialty restaurant featuring a contemporary Asian menu. The Food is inspired from Street- Style Cuisine popular in Asia, primarily Chinese and Japanese with a glimpse of Thai and Singaporean.

Menu (PDF)

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ PLUCK

Type of cuisine: Cafe

Café's sophisticated cosmopolitan style is expressed in everything from its innovative architecture to its refined details, outstanding food and drink, and casual-chic service.

Menu (PDF)

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLING

Non contractual photo

Pling is the elegant, sensuous and tranquil lounge-bar. The name is inspired by the sound of ice dropping in a glass of liquid and connotes good times and shared laughter. Pling offers a high-end lounge bar experience with live music and much more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 37

  • Maximum size: 1,181

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 758 people

Find out more

Our guest reviews for
Pullman New Delhi Aerocity

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,990 reviews

tripadvisor

TripAdvisor Rating 5.0/5

3,185 reviews

Excellent service and hospitatlity

TripAdvisor rating 5.0/5

Paragds Business - 20/10/2020 TripAdvisor review

In the current lockdown this is the second time that i stayed at the property, the check in was smooth courtesy Sagar and Mrs Kapoor , so was the welcome drink by Vahsy , great coffee, rooms are spacoius, neat and clean , infact had acess to the executive lounge which made it easy for my business meetings . The Dinner was mouth licking customised by Chef Rohit at the helm at FEX, so was the breakfast. Over all a very comfortable stay , made more memorable by the dynamic and courteous general Manager Mr B Chakraboty(BC), who personally assures top rated services and renders TOP Notch hospitablity. Would highly recommend for Buisness and Family too....

Dear Parag, Thank you for sharing your wonderful feedback on this esteemed forum. I am very pleased that you have taken note of our teams endeavor in extending a safe and comfortable stay during your recent visit to our hotel. As we continue to operate with high levels of safety and hygiene checks and protocols at all touch points of the guest journey, right from the arrival to departure, comments such as yours are a greatest source of motivation for my team who are relentlessly striving to provide the best service and safe environment which is of utmost importance in this pandemic situation. Thank you for choosing to stay with us and we look forward to welcome you back soon. Stay safe. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Great stay

TripAdvisor rating 5.0/5

Rrohitsonni 29/09/2020 TripAdvisor review

Absolute clean and sanitised hotel without worry , staff extremely well behave and maintaining social distance with sanitisation great food and prompt reply from house keeping in all it was great stay and safe stay

Dear Rohit, Thank you for sharing your valuable feedback on this esteemed forum. It is certainly a great reward to read such praiseworthy feedback from our valued patrons especially, about the warm hospitality and elevated hygiene and sanitary standards followed in the hotel. Our team members at the hotel are continually striving to provide the best service and assistance in this crisis situation, hence your generous comments are the greatest motivation for my team. Many thanks once again for your acknowledgement and we eagerly look forward to welcome you back soon. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Homely Ambienced Hotel

TripAdvisor rating 5.0/5

schroff Business - 07/09/2020 TripAdvisor review

Pullman Aerocity Hotel has been a wonderful hotel and my second home. Hotel has been maintaining necessary COVID protocol in this ongoing pandemic crisis. Breakfast served in Pluck Restaurant is awesome and is freshly cooked as per order in lieu of a buffet breakfast. Executive lounge also offers ala-carte menu as buffet snacks have been stopped during the current crisis. General Manager Biswajeet, Front Office Head Neha Kapoor, Duty Manager Drupti and all other staff in the hotel are very friendly and know how to look after their guests very well. Thank you to the entire Pullman team for their excellent services during our stay.

Dear Mr Shroff, Thank you for sharing your wonderful feedback on this esteemed forum. We are truly grateful for your kind words and it is a great honor to know that Pullman New Delhi Aerocity is your second home. Our team members are continually striving to provide the best service and assistance in this crisis situation, hence your generous comments serve as a huge motivation to my entire team during this crisis situation that we are all encountering. Many thanks once again for your acknowledgement and we look forward to the pleasure of your continued visits assuring you of our best attention at all times. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Expansive, Value for Money, Excellent Staff. Well Located.

Customer review rating 4.4/5

Stewart P. Couples - 26/03/2020 Confirmed reviews ALL

A difficult time as India was starting to close down. You have a lovely hotel and it is your staff that is the greatest enhancement. As an example, Manisha, is a wonder in Guest Relations.

Dear Mr P., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services in these difficult times. I will share your comments with Manish and the team. As a valued ALL Platinum members , your positive comments serve as an encouragement to all my team members in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Stay safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good room, with all necessary amenities.

Customer review rating 4.4/5

Ravinder S. Solo - 24/03/2020 Confirmed reviews ALL

Was there during the covid 19 curfew. The staff was very cordial and room service was excellent.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team.However, My apologies for the delayed luggage assistance and I assure you that the relevant department has been alerted to avaoid future occurrence. Thank you again for sharing your experience and we look forward to welcome you back soon Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

VeryWelcoming

Customer review rating 4.4/5

Clive O. D. T. A. T. L. P. Couples - 23/03/2020 Confirmed reviews ALL

To be moved around the country to catch a plane out and unsure what’s really happening to stand in front of the front desk , and not be rushed and talked to in a calm way and basically To be given time to catch up Was great. For staff to remember and ask after our arrangements and if we had heard was very special, especially when there future was uncertain

Dear Mr O., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Excellent service, though some mixed messages on the operation of the Executive Club

Customer review rating 4.4/5

Michael D. C. Couples - 23/03/2020 Confirmed reviews ALL

We only had the one night and were very happy with our stay. The only drawback was the mixed information about the the commencement of breakfast at the Executive Club. We had a morning flight that meant we needed to leave by 7:30 and we were advised by several people that breakfast the Club began at 6:30, which was perfect for us. However, by 6:50 they were still setting up and we were told that breakfast didn't commence until 7 am. Consequently, we had to rush breakfast which was not good for my wife who has a medical condition that precludes her from eating quickly. Apart from that hiccup we were happy with the hotel.

Dear Mr C., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services barring the breakfast experience. I have noted your comments for the delay in the breakfast spread at the Executive lounge and I assure you that appropriate measures will be taken to ensure the same is not repeated. Thank you again for sharing your experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Really nice .. but sadly really quiet due to COVID-19

Customer review rating 4.4/5

Booka71 Solo - 22/03/2020 Confirmed reviews ALL

I was here a week before I stayed (I visited a friend in the Executive lounge on 6th floor, who was staying here and what a difference 1 week makes! The place was just so deserted, compared to the previous week. Despite that the staff were exceptionally professional and kind and so willing to assist me with anything I might require. Room service was the only option as restaurants, Exec lounge, massage spa etc were all closed due to Corona virus .. very sad. However next time I am back in Delhi I will look forward to staying at the Pullman.

Dear Mr R., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team as your feedback serves as an encouragement to my dedicated team members who are continuously serving and delighting our guests' even in these difficult times. Thank you again for sharing your wonderful experience inspite of the limited services due to the ongoing situation. We look forward to welcome you back with the best of our services in the near future. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Luxurious Stay

Customer review rating 4.4/5

Naveen B. Business - 22/03/2020 Confirmed reviews ALL

Nice place to visit again and again, spacious rooms deciplined staff caring for there Guest's.Thanks Team Pullman.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

An Oasis in the middle of chaos !

Customer review rating 4.4/5

Peter C. Families - 22/03/2020 Confirmed reviews ALL

What a relief from all the madness around us!

Dear Peter C., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will definitely share your share your comments with Mohan Singh and the team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Ideal for airport travellers

Customer review rating 4.4/5

Dp Couples - 21/03/2020 Confirmed reviews ALL

Needed top stay near Delhi air[port for early flight. The Pullman Hotel exceeded our expectations. Great service and very quiet rooms.

Dear Mr P., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 4.4/5

Devendra K. G. Business - 21/03/2020 Confirmed reviews ALL

pleasant experience

Dear Mr g., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued patrons. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Great stay. Almost too nice to leave

Customer review rating 4.4/5

Frederick B. Couples - 21/03/2020 Confirmed reviews ALL

Last night before we flew out the next morning. Absolutely luxurious hotel. High quality everything. Had too little time to explore everywhere. And sad that we had to leave before breakfast (6.30am) but we did get coffee/juice and the offer of packed breakfast.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you back in the near future. Stay safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity
Customer review rating 4.4/5

Kirana Friends - 21/03/2020 Confirmed reviews ALL

I was amazed by the excellent service provided by the whole team at the Pullman New Delhi, especially Nar Pramanshu. The team are very polite and attentive. A few days before arrival I ordered several items online to the hotel address, and they stored them well. I am very grateful for that. The welcome drink at the lounge was a nice touch. The rooms were big and comfortable with bathtub which was a plus. Although there was a slight misunderstanding regarding extrabed bookings, they are very quick to fix it. Breakfast buffet definitely worth the price: wide variety of quality food and tons of healthy choices. Over all, I would highly recommend this hotel.

Dear Ms Y., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services in the near future. Stay Safe! Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Well located

Customer review rating 4.4/5

Tim H. Couples - 21/03/2020 Confirmed reviews ALL

Short but adequate

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback. However ,it has been observed that you were not satisfied with the check out services experienced during your recent stay. I would appreciate if you could share the details as it will help us in identifying the areas of concern as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we look forward to welcome you back with renewed services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Lovely Hotel very comfortable

Customer review rating 4.4/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Great restaurants but as only staying for a short time could have been told about different options available. Went in for dinner and was provided with menu. Had no idea a buffet supper was available. Very clean everywhere. Bedrooms were very comfortable and bed was great. Appreciated the soft pillows. The staff were professional very helpful. I will definitely come back.

Dear Mr W., Thank you for your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Really good

Customer review rating 4.4/5

Udayan G. Couples - 18/03/2020 Confirmed reviews ALL

Starting from check-in to checkout, everything was very smooth... the staff wa very courteous and helpful The buffet breakfast was delicious

Dear Mr G., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. We delighted that your stay was comfortable and enjoyable with our facilities and services. I will definitely share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Excellent stopover before a flight

Customer review rating 4.4/5

Satyajit B. Families - 16/03/2020 Confirmed reviews ALL

I stayed overnight, having completed a tour through parts of India before I flew back abroad. The hotel is easy to get to from the airport. The car pickup was fine. The room was very comfortable and plush. The staff very incredibly friendly. Had a nice drink at the bar, and a lovely buffet dinner before going to bed and slept soundly all night. The breakfast was great too as was the checkout and transfer back to the airport. Will happily recommend this to friends and will happily come again.

Dear Mr B., Thank you for sharing your comments regarding your stay at Pullman New Delhi Aerocity. I am delighted to receive such wonderful comments about the warm hospitality extended by our team members. Your encouraging words have been shared which is the greatest source of motivation for my entire team who are continuously striving to improve our service standards. Thank you again for making us your hospitality partner and we look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Good stay

Customer review rating 4.4/5

Amit A. Business - 16/03/2020 Confirmed reviews ALL

Over all it was a good stay ! Specious room , good breakfast but I was bit disappointed with Club lounge menu which was very limited!

Dear Mr a., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. However, I have noted your comments on the menu at the executive lounge for necessary changes. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Service plus

Customer review rating 4.4/5

Frank R. Couples - 14/03/2020 Confirmed reviews ALL

From the pick-up from the airport to being dropped off at the airport, we can only say, we were cared for completely. Nothing was too much trouble, all staff were attentive and keen to make our stay a memorable one. We can assure you, we will not forget Pullman Aerocity Delhi. Service in the Pluck Restaurant to the Club Lounge, was attentive, without being over bearing. We were busy doing tours, but would have enjoyed having more time to enjoy the benefits of or Club level package. When we did, it was relaxing and great value. I did not write down all the staff names, I remember Vikrant and Ravi in the Club Lounge, really looked after us with food and drinks, as well as some conversation, as their duties permitted. At breakfast, when we didn’t have to rush, we enjoyed the attention we received. Thank you for making the last three nights in India, very memorable

Dear Frank R., Thank you for your encouraging comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our hospitality. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience.We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

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