Pullman Saigon Centre 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,086 أراء

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Pullman Saigon Centre - Image 1
Pullman Saigon Centre - Image 2
Pullman Saigon Centre - Image 3
Pullman Saigon Centre - Image 4
148 Tran Hung Dao Boulevard, District 1, 700000 HO CHI MINH, Vietnam

الوصف

خدمات الفندق الإضافية

  • "Free WIFI and cable Internet, Complimentary in-room water "

  • "IPTV integration with guests' own device "

  • Coffee/tea making facilities, Mini bar, Rain shower/bathtub

  • "Spectacular views of the city's skyline "

  • Free access to fitness, outdoor swimming pool, and sauna

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موقع الفندق

Pullman Saigon Centre

148 Tran Hung Dao Boulevard, District 1
700000 HO CHI MINH
Vietnam

نظام تحديد المواقع العالمي (GPS):10.764448, 106.691923

الهاتف
فاكس +84 28 3838 8627

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,086 أراء

تقييم TripAdvisor  4.5/5  3,270 أراء

2024 شهادة تميّز

Not 5 star - chaotic and tired

ملاحظة Tripadvisor 2.0/5

Donna R Couples - تقييم TripAdvisor المعتمد

Chaotic and definitely not 5 star. We couldn’t get into our preferred hotels as for some reason they were all booked months out so we thought Pullman would be the next best choice. From the moment we walked in it was disappointing. We were early so left our bags and went shopping having been told our room would be ready and bags taken up later. By 2pm when we returned the bags were still in reception and no-one had any idea we had already checked in. We were upgraded to the 28th floor and just as well as that room was pretty average so our original would have been worse. Tired furniture, really noisy strong aircon even on its lowest setting and very noisy due to some out door concert? Had to wear earplugs on the 28th floor! There was also a strange pillow set up with one normal one and one really small cushion size one, all making for an uncomfortable night and poor sleep. We went to the pool hoping to relax for a couple of hours but over half of the pool chairs were broken. Even a couch in reception where we sat was broken as the seats went right through. Thankfully we were only here one night - not up to Accor standard. However the driver for our transfer to the airport was lovely.

Dear Mrs. Donna R, Warmest greetings from Pullman Saigon Centre! It was our pleasure to have you here stayed with us for your recent trip in Saigon. On behalf of the team, please accept my apologies for all the unpleasant experiences which affected your sojourn at our hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Following our email conversation, please allow me to become your contact point for any of your further assistance in the future. We appreciate all of your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you need any further assistance, please do not hesitate to contact me. Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Worth to try

ملاحظة Tripadvisor 5.0/5

Tuyết Thanh N تقييم TripAdvisor المعتمد

Manager Mr. Phu and the team (Ms. Nhi, Bartender Han, Huy, also Mr.Minh, Ms. Vy), were so nice as well as supportive. I enjoyed a lot when having a cocktail in the rooftop. The drink was fantastic, highly recommend to try Clover Club. I could not ask for more, romantic atmosphere, excellent service and drink.

Dear tuy_tthanh2024, Warmest greetings from Pullman Saigon Centre! Thank you for your wonderful review! We're so glad to hear that our staff made a positive impression during your stay. We believe exceptional service is key to a great experience, and your kind words will certainly motivate our team. We look forward to welcoming you back soon! Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Pullman - Excellent Hotel

ملاحظة Tripadvisor 5.0/5

Tanya D تقييم TripAdvisor المعتمد

Pullman hotel is an excellent option to stay. Its food is delicious, the service is very friendly and helpful. Trung gave us superb service at the restaurant. Wide variety during breakfast for vegetarians and vegans. Centrally located so near to city centre. The rooms are well equipped with everything you need.

Dear Tanya Deshpande, Warmest greetings from Pullman Saigon Centre! Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests. We can’t wait to welcome you back for another memorable visit! Yours sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Very expensive for Vietnam. Great brunch though.

ملاحظة Tripadvisor 3.0/5

Happytraveller974 Couples - تقييم TripAdvisor المعتمد

A standard 5* hotel. Good location, nice rooms. The reason for 3* was the price. By far the most expensive hotel we stayed at in Vietnam and I just couldn’t see the value for money. In their cafe this morning we paid nearly $30AU for two coffees, two croissant and a large bottle of water. Melbourne prices. There is one thing they did very well. Sunday bottomless brunch in their Mad Cow restaurant was amazing. Free flow Tattinger and more (delicious) food than we could eat. All in all, wouldn’t stay there again.

Dear Happytraveller, Warmest greetings from Pullman Saigon Centre. Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed our location. We also take your comments about the price and will discuss with related department. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

From Regular to Regret: A Disheartening Decline at Pullman Saigon Centre Under Mr Castel

ملاحظة Tripadvisor 1.0/5

laurenta1005 تقييم TripAdvisor المعتمد

I live in HCMC close to the Pullman Saigon Centre which makes me a “regular” customer for nearly 2 years. Since July, the hotel has been under General Manager Mr Benjamin Castel, and I am more and more disappointed by the drink service and overall customer acknowledgement, especially by the GM. Despite the hotel's upscale reputation, the staff seems indifferent and inattentive, particularly at the rooftop bar. I worked extensively with Accor Group in New Zealand, and the staff training and management are currently way below my understanding of Pullman’s standards and aspirations for excellence. Additionally, there is a noticeable lack of engagement from the staff; they rarely acknowledged guests or offered pro-active assistance, reaching the 1-star level in my experience: I expected a much higher standard of service and attentiveness for a hotel of this calibre. Unfortunately, my experience fell short, making it unlikely that I would return or recommend this hotel to others.

Dear Mr. Laurent Antonczak, Greetings from Pullman Saigon Centre! Thank you for sharing with us your experiences at Pullman Saigon Centre. It's always our pleasure to have you here and enjoyed our services all the times. On behalf of the management team, please accept our sincere apologies for the shortfall of service happened on Friday last week due to miscommunication among the staffs on that day at our rooftop bar. Certainly, we offer no excuses for such issue. Even though it was never our intention, letting it happen to you was indeed our lack of attentions. Your presence at our property is strongly appreciated and our mission is to bring you the satisfaction. Your sharing is really valuable; Please rest assured that all staffs will be reinforced with necessary trainings for service improvements. If there would be a chance, we would love to welcome you back to see the improvements in the future. As I mentioned to you previously in a separate communication, I would be delighted to meet you at hotel for further discussions about this incident to make sure it will not happen again. Best regards and thank you, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 19 أراء 8.8/10 إنترنت
  • 417 أراء 8.9/10 الإفطار
  • 327 أراء 8.3/10 شعور
  • 313 أراء 8.2/10 مستوى النظافة

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منشآتنا الأخرى القريبة

جميع فنادقنا في Ho Chi Minh

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.