Pullman Brussels Centre Midi 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 2.084 comentários

Pullman Brussels Centre Midi - Image 1
Pullman Brussels Centre Midi - Image 2
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Hotel aprovado por ALLSAFE

Extras do hotel

  • Situado no interior da estação de Bruxelles-Midi

  • WIFI gratuito (banda larga 1000 Mb)

  • Instalações para reuniões com 1000m² (11 salas de reuniões) num único piso

  • Parque de estacionamento público Q-Park situado mesmo em frente ao hotel

  • Acesso fácil a transp. públicos (aerop. de Bruxelas, Bruges, Antuérpia, Liège, Namur...)

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

As nossas opções de alojamento

Localização do hotel

Pullman Brussels Centre Midi

Place Victor Horta 1

GPS:50.837159, 4.335871

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

Victor Restaurant

International Gatronomic Cuisine

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  2.084 comentários

Classificação do TripAdvisor  4.5/5  2.376 comentários

Certificado de excelência 2023

Boa estadia exceto o bar

Nota clientes Avis 4.0/5

Cecilia M. Casais - Comentários confirmados de ALL

O pessoal da recepção é muito atencioso, cortes. Quarto espaçoso, limpo, bom café da manhã. O restaurante do hotel também tem um bom menu incluindo opções vegetarianas. Jantamos lá e foi muito proveitoso! O banheiro do térreo pode ser limpo com mais frequência. Como para acessa -lo é preciso passar pelo bar, intimida os clientes, apesar da orientação da recepção. Ao sentar um segundo para utilizar o mapará segundos , a recepcionista do bar fins recepcionou com antipatia pedindo para consumir algo ou se retirar do local. Não se atentou que éramos hóspedes. Ao nos encontrar no café da manhã no dia seguinte, ficou sem saber o que fazer. Isso atrapalha todo o bom trabalho dos demais. O hotel tem ótima localização. Não se ouve barulho do terminal de transporte.

Querida Senhora, Obrigado por compartilhar seu feedback sobre a sua estadia recente em nosso hotel! Nós realmente apreciamos suas palavras gentis sobre nossa equipe de recepção, quartos espaçosos e limpos, e a qualidade do nosso café da manhã. Estamos encantados em saber que você gostou de jantar em nosso restaurante e achou as opções vegetarianas atraentes. Ficamos felizes em saber que você apreciou nossa excelente localização e o ambiente tranquilo, apesar de estarmos próximos ao terminal de transporte. Pedimos sinceras desculpas pelos inconvenientes que você enfrentou com a limpeza dos banheiros do térreo e pela interação que teve com nossa equipe do bar. Levamos seus comentários a sério e abordaremos essas questões para garantir uma experiência mais agradável para nossos hóspedes. Esteja certo de que trabalharemos na melhoria da limpeza e acessibilidade das instalações e forneceremos treinamento adicional à nossa equipe para garantir um ambiente mais acolhedor. Esperamos ter a oportunidade de recebê-la novamente no futuro e proporcionar uma experiência ainda melhor! Atenciosamente, Mathilde, Guest Relations Agent

Perfect for Eurostar - very happy

Nota Tripadvisor 5.0/5

lisasmithie Solo travel - Avaliação com certificação TripAdvisor

Arrived here last minute after a very stressed logistical nightmare of having to reorganise my trip due to flight delays. I just needed a hotel close to Eurostar that was clean and comfortable and this was it! Very impressed with the room ( had a Superior with a bath tub) and the breakfast was great. Literally in the Eurostar station!

Dear Guest, Kindly thanking you for taking the time to provide us with your kind and elaborate feedback. It is a real pleasure to read your satisfaction with all our services, offering a quality breakfast is a great way to start the day! Our team is proud to maintain our hotel impeccable for our clients. Your feedback on the hotel's comfort and the convenience of our strategic location exactly embodies that what we would like our guests to experience when staying with us and I thank you for highlighting this in your review. We highly appreciate your positive comments and we are pleased that your expectations were met or perhaps even exceeded. Thank you again for communicating your experience to us and we hope to welcome you back soon ! Yours sincerely,

Not a good customer experience

Nota Tripadvisor 1.0/5

Anna H Avaliação com certificação TripAdvisor

The check-in process was chaotic. The staff (both the junior ones and their manager) were not only making errors but tried to cover those up and acted very impolitely, even after realizing their mistakes. No apologies or compensation offered, despite taking very long time for them to sort the payment with the pre-registered card and accusations towards the customer (me). On top of that the assigned room was in surprisingly bad condition, with graffiti marks(!) on the mirror and a view facing directly into a sterile white wall. No feedback form available, which is always a bad sign - they are probably already aware of the low standard customer experience they are offering, despite the price and "stars" indicating something else. However, the location of the hotel is perfect, just next to the train station, I would still recommend trying to find another hotel even if it is only for a night - as you cannot trust the check-in process to run as smoothly as on expects at business-oriented hotels like this.

Dear Madam, Thank you for choosing Pullman Brussels Centre Midi and for providing us with your valuable feedback. We are so sorry to read the disappointment you faced at check-in, please allow us to express our sincere apologies. Your feedback is very important to us as it helps us to improve our services on a daily basis. At Pullman, we strive to provide a high quality standard and we are very sorry the reception was not up to your expectations. Please be aware that your feedback has been mentioned to the Welcome Manager and he has done the utmost so that this experience does not happen again. Once again, we thank you for providing us with your feedback and we hope to have the pleasure to welcome you back here, at Pullman Brussels Centre Midi. Best Regards,

Good hotel not so good location

Nota Tripadvisor 4.0/5

arifmansooruk Couples - Avaliação com certificação TripAdvisor

Good clean hotel. Efficient staff. Not so good a location though; a rough neighbourhood albeit under transformation. One feels uncomfortable walking about after dark. However, guests can access Brussels Midi Train Station direct from the hotel so no need to venture out!

Dear Guest, Thank you for choosing Pullman Brussels Centre Midi and for providing us with your valuable feedback. First of all, we would like to thank you for your kind words about our staff and the cleanliness of our hotel ! We very much regret to read of the disappointment as expressed concerning our location and its surrounding area. One of our strongest points is, as you pointed out, that we are located inside the South Station allowing our guest a direct access to all forms of public transport such as tram, train, bus but also the International trains like the Eurostar and Thalys. It literally only takes you a few minutes to reach the platforms. Indeed, International train stations can sometimes be intimidating due to its hustle and bustle that not only big capital cities are known for but most certainly also the bigger European train stations such as Brussels South. We can assure you that the security of travellers is one of the top priorities of the station, just as the security of our guests is the hotel's priority. Despite the positive aspects of your stay we are truly sorry you were not convinced by the benefits of our location. We thank you again for providing us your feedback and we can only hope we may welcome you back in the future ! Yours sincerely,

Location, location and comfortable rooms on the same train station Brussels Zuid

Nota Tripadvisor 4.0/5

Cayetana Avaliação com certificação TripAdvisor

Spend 1 night on this hotel arriving from Amsterdam. We were exhausted and the hotel right inside the traim station Brussels Midi was an oasis. They gave us an upgrade in room so it was spacious and comfortable. Had coffee machine and boiler in room with pods and teas. 2 bottles of water of courtesy were given. Only problem was the shower. It is not easy at all to open water, had to struggle for sone minutes to figure out how to set temperature and 2 different showers they had. Also as the shower is in a tub, coming out and in is kind of sleepery as floor is curvy

Dear Guest, Thank you for sharing your experience at the hotel after your stay. It sounds like you had quite an eventful time there ! It's wonderful to hear that the hotel's location right inside Brussels Midi train station was a saving grace, especially after a tiring journey from Amsterdam. It's unfortunate to hear about the challenge you faced with the shower. We want to let you know that the hotel's reception is available 24/7 to assist with any concerns or difficulties guests may encounter. If you find yourself facing similar challenges in the future, don't hesitate to contact the reception for help. They are there to ensure your stay is as comfortable and problem-free as possible. Your feedback about the shower experience is valuable, as it provides the hotel an opportunity to improve and ensure that guests have a seamless and safe experience in the bathroom. Thank you for sharing your honest feedback, we hope we will have the pleasure to welcome you again ! Warm Regards,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 960 comentários 8.5/10 Localização
  • 1.316 comentários 8/10 Quarto
  • 1.218 comentários 8.5/10 Serviço
  • 29 comentários 7.7/10 Internet
  • 563 comentários 8.4/10 Pequeno-almoço
  • 457 comentários 7.7/10 Limpeza

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