ibis Lyon Est Chaponnay 3 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 894 comentários

ibis Lyon Est Chaponnay - Image 1
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Descrição

Extras do hotel

  • Desfrute da deliciosa gastronomia do nosso Chef Xavier

  • Relaxe no bar do hotel

  • Parque de estacionamento amplo e gratuito com videovigilância

  • Situado a 20 km do Estádio Groupama e da LDCL Arena

  • Situado a 20 km do aeroporto e do Centro de Convenções Eurexpo

As nossas opções de alojamento

Localização do hotel

ibis Lyon Est Chaponnay

125 Rue Des Freres Voisin, Zac Du Chapotin
69970 CHAPONNAY
França

GPS:45.647833, 4.919419

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

RESTAURANT LE 15

Conheça o restaurante "Le 15" (em frente ao hotel ibis). O restaurante dispõe de opções de refeições com bufete de entradas e sobremesas para almoço e jantar, de segunda a sexta-feira. O restaurante tem ar condicionado, um terraço e jardim.

Reservar

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  894 comentários

Classificação do TripAdvisor  4.0/5  251 comentários

Boa estadia

Nota clientes Avis 4.0/5

Anónimo Amigos - Comentários confirmados de ALL

Quartos precisam de ser modernizados

Exmo Senhor G., Agradecemos os seus comentários no seguimento da sua estada no ibis Lyon Est Chaponnay. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. ARNAUD Marius, Chef de réception

They Lied

Nota Tripadvisor 2.0/5

Filipe2O22 Família - Avaliação com certificação TripAdvisor

When I arrived at breakfast, and saw that the buffet was almost out of products, I had to go to the kitchen door to order the products. There was only one employee to take care of everything, there was no cheese, bread, cold meat, even coffee in the machine and more... A lousy service. When I was checking out I informed that given the situation I just wanted to pay for one breakfast, it was agreed with the reception staff that they would inform the General Manager and return the 10 euros breakfast. However, they forced me to pay for the stay and the 2 breakfasts and they never returned the money or sent email that the 2 receptionists the promised. They're not reliable. They weren't trustworthy. I do not recommend the service and after this incident I stopped adding breakfast to all my Accor reserves.

Dear M. GAMA, We’ve just been informed about your situation. We are truly sorry for the empty breakfast. For us, each service is important during the whole stay of our guests. We inform you that the two breakfasts refund has been made today. Indeed,; We hope your future stay in any Accor hotel will be a height to your expectations. Best regards,

Not very welcome

Nota Tripadvisor 3.0/5

don d Romântica - Avaliação com certificação TripAdvisor

We arrived to find the entrance firmly closed to stop anyone getting in. In fact the first time we drove past because we didn't think it was the correct entrance. We had to contact the reception to identify ourselves before they would open the gate. We chose this hotel because it claimed to have a restaurant. After a long drive we didn't want to have to go out to find somewhere to eat. When we got in we discovered that the restaurant was closed for summer holidays so we had to go out again after all. There was only one restaurant nearby that was open so it was take it or leave it. Then afterwards we had to go through the "security check" to get back in again. They didn't even offer us the Ibis members' welcome drink.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Clean, but limited welcome drinks

Nota Tripadvisor 3.0/5

gatsonc Negócios - Avaliação com certificação TripAdvisor

Standard ibis with the very comfy "sweet bed" and unit bath. All very clean and relatively new However, it was not possible to get a beer or wine as a welcome drink. This was disappointing after a long day of work. A Coke just doesn't say "welcome".

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. The Welcome drink for Le Club Accorhotels Member is in our hotel a selection of watter, soda ... Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Normal hotel in the Lyon surroundings

Nota Tripadvisor 4.0/5

jessyz2014 Viagem com amigos - Avaliação com certificação TripAdvisor

We arrived very late in the evening, the hotel had everything we needed. The hotel was very clean and the men at the reservation desk was very helpful. This hotel is the perfect option to stay when you are on a trip and you need a rest for 1 night.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 186 comentários 8.7/10 Localização
  • 442 comentários 8.1/10 Quarto
  • 443 comentários 9.3/10 Serviço
  • 6 comentários 7.1/10 Internet
  • 278 comentários 8.1/10 Conforto
  • 223 comentários 9.1/10 Limpeza
  • 212 comentários 7.7/10 Pequeno-almoço

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