Hotel ibis budget Lyon Est Chaponnay 2 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 656 comentários

Hotel ibis budget Lyon Est Chaponnay - Image 1
Hotel ibis budget Lyon Est Chaponnay - Image 2
Hotel ibis budget Lyon Est Chaponnay - Image 3
Hotel ibis budget Lyon Est Chaponnay - Image 4

Descrição

Extras do hotel

  • Descontraia-se no nosso terraço

  • Delicie-se com o nosso restaurante no 15

  • Estacione no nosso grande parque de estacionamento gratuito com CCTV

  • Estamos a apenas 15 minutos do aeroporto e do Centro de Convenções Eurexpo

  • Descanse nos nossos quartos tranquilos e confortáveis

As nossas opções de alojamento

Localização do hotel

Hotel ibis budget Lyon Est Chaponnay

Parc Affaires Vallée de l'Ozon, 125 rue des Frères Voisin, ZAC du Chapotin
69970 CHAPONNAY
França

GPS:45.647753, 4.919815

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores

RESTAURANT LE 15 ( HÔTEL IBIS)

Conheça o restaurante "Le 15" (em frente ao hotel ibis). O restaurante dispõe de opções de refeições com bufete de entradas e sobremesas para almoço e jantar, de segunda a sexta-feira. O restaurante tem ar condicionado, um terraço e jardim.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  656 comentários

Classificação do TripAdvisor  4.0/5  306 comentários

problème d'accès a la chambre

Nota Tripadvisor 2.0/5

lau-lassalle2024 Negócios - Avaliação com certificação TripAdvisor

troisjours et deux nuits à l'hôtel, impossible de prendre possession de la chambre sans traversé la cour pour demander l'ouverture de la chambre par le réceptionniste de l'ibis, aucune remise commercial, je déconseille

Boa estadia

Nota clientes Avis 5.0/5

R. M. Negócios - Comentários confirmados de ALL

Satisfeito

Hotel simples, mas bom para viagens de carro

Nota clientes Avis 3.5/5

João P. Viajante individual - Comentários confirmados de ALL

Hotel relativamente distante do centro de Lyon, mas bem adequado para uma estadia rápida de carro. Quarto bom de limpeza e disposição das coisas. Café da manhã razoável disponível a parte. Não tem recepção, mas check in bastante tranquilo.

Pleasant hotel, good breakfast and friendly personal.

Nota Tripadvisor 5.0/5

fvw51 Romântica - Avaliação com certificação TripAdvisor

Pleasant hotel, good breakfast and friendly personal. The breakfast was complete and healthy with fruits yoghurts. We recomend this hotel for your stay. Good bed en clean room. Airco en seperate toilet and bathroom.

Dear Sir, Madam, Thank you for the comment you left on the website TRIPADVISOR and for your loyalty about our hotel, Ibis Budget Lyon Est Chaponnay. It would be a pleasure to welcome you soon. Best Regards Florian HUGONET General Manager Ibis Budget Lyon Est Chaponnay

Clean and comfortable but service awful

Nota Tripadvisor 2.0/5

rcampbell2010 Romântica - Avaliação com certificação TripAdvisor

Myself and my partner stayed here for a two night stay in Jun 2018. We wanted somewhere cheap and clean with good service. We have stayed in a number of ibis budget hotels and they are, generally, exactly what we need them for. I’m going to start with the positives; the rooms are clean and perfect for one or two nights. The beds are comfortable, the shower has good pressure and maintains hot water. Overall, it would have been a good two nights stay... However, our problems began at checkin. When we arrived, the receptionist asked if we had booked already and took our details to check us in. After standing for approximately 30 minutes, the receptionist said their was a problem with his computer and he couldn’t check us in. I asked how long this was going to take as we had been travelling for five hours and just wanted to lie down and get some rest. Unfortunately the receptionist didn’t speak very good English, but showed us to a room on the ground floor. We asked about the code to get back in to the room, at which stage he stated he couldn’t give us a code and asked us to come to reception in fifteen minutes?? Fifteen minutes passed and he started the checkin process, asking for our names etc and booking details. He stated we hadn’t paid (we had), and then asked if we were happy with the room we had been placed in. We said yes... then, he told us we would have to move to the second floor as the room he put us in was already booked. After almost two hours, we finally got checked in, told where our room was and were given the code to get in and out. At this stage I was extremely unhappy, and asked to speak with a manager. The receptionist didn’t understand what I was asking, instead just kept saying ‘no, I’m a receptionist’. I think this was due to a language barrier but he definitely knew that we weren’t happy and I feel he could have tried harder to offer a resolution. All in all, we were both very angry, annoyed and disappointed at the lack of service and how complicated a simple checkout had become. The hotel is nice, clean and tidy but service really isn’t good enough.

Dear Sir, Madam, Thank you for the comment you left on the website TRIPADVISOR about our hotel, Ibis Budget Lyon Est Chaponnay. We confirm that we are near the A46 highway, ideally located for a stop before your holiday in the south of France and near the Groupama Stadium. It would be a pleasure to welcome you soon. Best Regards Florian HUGONET General Manager Ibis Budget Lyon Est Chaponna

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 234 comentários 8.9/10 Localização
  • 551 comentários 6.2/10 Quarto
  • 380 comentários 9.2/10 Serviço
  • 13 comentários 7.3/10 Internet
  • 376 comentários 5.1/10 Conforto
  • 228 comentários 7.8/10 Limpeza
  • 184 comentários 6.5/10 Pequeno-almoço
  • 40 comentários 3.1/10 Comodidades

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