ibis Clermont Ferrand Nord Riom 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 842 أراء

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ibis Clermont Ferrand Nord Riom - Image 2
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Rue Louis Armstrong, 63200 RIOM, France

الوصف

خدمات الفندق الإضافية

  • Free private car park

  • 100% Sweet Bed by ibis bedding

  • Free WIFI throughout the hotel without an access code

  • Family room available

الإقامات المتوفرة لدينا

موقع الفندق

ibis Clermont Ferrand Nord Riom

Rue Louis Armstrong
63200 RIOM
France

نظام تحديد المواقع العالمي (GPS):45.895533, 3.137884

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

IBIS KITCHEN LOUNGE

الصورة غير التعاقدية

Light fast food served on site, on the terrace or as an in-room tray service

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  842 أراء

تقييم TripAdvisor  4.0/5  433 أراء

Beware, Worst customer care ever

ملاحظة Tripadvisor 1.0/5

MaryD750 Couples - تقييم TripAdvisor المعتمد

I prepaid for this hotel but was asked to pay again at checkout. I showed the disinterested receptionist a copy of my pre payment invoice(in french) . She assured me I wouldn’t be charged again for the room. I was. I emailed, phoned , contacted Accor hotels customer care all to no avail. I submitted all the evidence but was consistently told I hadn’t overpaid. The manager had no time to talk to me and after 3 weeks I contacted my credit card company, who agreed to pursue the claim on my behalf. This seemed to galvanise the Ibis into action, they eventually agreed a refund after 4 weeks, it took ages to arrive. No apology , nothing. This could have been avoided from day 1 . So no more Accor hotels for me, a loyal customer for years counted for nothing. The poorest customer care experience by miles! Beware!

stop while passing through

ملاحظة Tripadvisor 1.0/5

BelenD649 Couples - تقييم TripAdvisor المعتمد

Incorrect booking due to incorrect date, after 10 minutes canceled immediately and the amount was not refunded to us even the lady on the desk confirmed they refund always as the date was even 2 days later. No goodwill neither from Booking.com nor the hotel - it’s a shame.

Stopover in Clermont Ferrand

ملاحظة Tripadvisor 4.0/5

kenneth_key1 Couples - تقييم TripAdvisor المعتمد

Room was fine, good restaurants nearby. We used the bar and sat outside. Shame about the great big hailstones which dented my car roof. But can’t blame the hotel for that! Overall a good place to stay.

Excellent Ibis

ملاحظة Tripadvisor 4.0/5

Denise L Couples - تقييم TripAdvisor المعتمد

Overnight stay made very easy by the position just off the motorway. Very comfortable room, lovely bathroom and free parking. Near to other hotels with restaurants so choice for eating out. Breakfast buffet look very nice although we didn't have it.

The perfect overnight stop off.

ملاحظة Tripadvisor 5.0/5

ianpostie Couples - تقييم TripAdvisor المعتمد

Stayed here many times and it never disappoints. Friendly staff, clean comfortable rooms and a great breakfast. Shops bars and restaurants are just a short drive away. Would happily stay here again on our next trip down to Spain.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 103 أراء 3.8/10 المطاعم
  • 24 أراء 2.4/10 وسائل الراحة

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