ibis Belfast Queens Quarter 3 estrelas

Travelling in the middle of the pandemic means being willing to accept some limitations and here that meant that the hotel room was not automatically cleaned unless specifically requested (to avoid mixing), but the rrom was clean and bright and the staff friendly. The location is great for the city centre, the university, the Botanic Gardens and Ulster Museum. Would certainly stay here again.

I was extremely dissatisfied to discover my booking for Monday the 20th was cancelled and relocated to a different hotel which I did not want to stay in. However, I was willing to just re-arrange my booking. I phoned ibis reception to a very rude women to organise to re-arrange my booking, and she said she had no bookings for the 20th. Therefore. I proceeded in telling the member of staff that I had made the booking on booking.com, in which the company she worked for had rearranged my booking, she just rudely replied “cancel your booking online”, I wasn’t asking to cancel I was wanting to re-arrange, I then asked for the number of the hotel I was being moved too and she said just cancel it on booking.com AGAIN, I didn’t think it would be difficult to pass on the number of the hotel I was being moved too (which wasn’t my fault in the first place) . I was so disappointed, and I certainly don’t want to rearrange if that’s the way they treat their customers.

Myself and my friend stayed here last week. We had a great time thanks to friendly staff and atmosphere as soon as we walked in. Special thanks to both Mark in the bar and Natalya in reception for the craic! We will definitely be back! Highly recommend!

My stay was absolutely fantastic. The rooms were clean. And the staff were Incredible and so helpful. Mark and Fintan working nights Were Brilliant. The day staff Toma, Emily, Katie Gillian , Ciaran, Natalya and Melissa Where superb and assisted me in booking tours and any other inquiries I had. Housekeeping did a fantastic job in keeping the premises clean.

Had a wonderful time here, staff were extremely welcoming and friendly especially Natalya and Emily. Lovely atmosphere while enjoying a few drinks. Rooms are nice and had a great nights sleep. Breakfast was lovely. Definitely stay here again.