ibis Bursa 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 286 أراء

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الوصف

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موقع الفندق

ibis Bursa

Altinova Mah. Fuar Cad. رقم 31, Osmangazi
16250 BURSA
تركيا

نظام تحديد المواقع العالمي (GPS):40.232183, 29.068236

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  286 أراء

تقييم TripAdvisor  4.0/5  355 أراء

Standard Ibis hotel, far from town

ملاحظة Tripadvisor 4.0/5

rmanoj تقييم TripAdvisor المعتمد

Stayed here for one night in July 2024. Pros: 1) Rooms and bathrooms were clean. 2) Breakfast starts early (6:30 am). The spread was great with good vegetarian options. 3) The kitchen is open all day and the food was good. 4) The front desk staff was helpful, courteous and spoke excellent English 5) The WIFI was free with good connectivity and speed. 6) The tariff was reasonable. 7) The place was quiet at night and the sleep quality was great. 8) There is ample on-site secured parking. Cons: 1) There was a strong cigarette smell in our room despite the room being a non-smoking room 2) The location is far from the town centre. There is hardly anything near the hotel. You are stuck with the hotel restaurant if you do not have personal transportation.

Dear valued guest First of all, we wish you a good and healthy day. Thank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the positive opinions of our guests. Thank you very much for your detailed feedback about your stay at our hotel. We are very happy to hear your positive experiences such as cleanliness, breakfast options, kitchen services, assistance of our staff, WiFi connection, reasonable tariff, quiet environment and spacious car park. However, we are sorry to hear about your negative experience regarding the cigarette odour and the location of our hotel. We will immediately forward the cigarette odour problem in your room to the relevant department and we will take the necessary measures to prevent such situations from happening again. Your feedback on the location is also valuable to us and will be taken into consideration in order to better respond to the needs of our guests. Thank you again for your kind feedback and suggestions and we look forward to welcoming you again. Best Regards Levent Ergin - Front Office Manager

Good service and kindness of the team, Ibis Bursa

ملاحظة Tripadvisor 5.0/5

182house تقييم TripAdvisor المعتمد

We thank you Melike Hanım, Ceren Hanım, Mert Bey and Ibis Bursa Team. Clean room, Good and Kind Service was valuable for us. If we visit Bursa again, we’ll plan to be with you. 🤝 We stayed at Ibis Hotel of another city and the service was not efficient as yours. ✨

Dear Guest; First of all, we wish you healthy and beautiful days. Thank you for sharing your comments about your stay at ibis Bursa. Knowing the positive opinions of our guests is always of great importance to us. We would like to state that we will share your positive comments about our services with our team. Knowing the positive opinions of our guests regarding our services, with which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards, Levent Ergin - Front Office Manager

Worst stay ever

ملاحظة Tripadvisor 1.0/5

sollyh688 Couples - تقييم TripAdvisor المعتمد

The hotel is in need of urgent renovations. The bathroom is in a terrible state. Water leaks from the shower. If you want eggs to your preference, its an additonal charge of 26Tl for an egg. The staff are very unhelpful as well. Will never go back!

Dear Sollyh668, Thank you for taking the time to tell us about your experience at the ibis Hotel Bursa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamer Karaca General Manager

Great stay in an awesome Ibis hotel, friendly staff and comfortable clean rooms

ملاحظة Tripadvisor 4.0/5

tareka53 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Nice Ambience, friendly staff and awesome comfortable and clean rooms with all amenities, nice breakfast and good dining facilities, but in Buttim Station, away from bursa city centre, thanks to GM and housekeeping staff

Dear Tareka53, We very much appreciate your comments regarding your stay at the ibis Hotel Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamer Karaca General Manager

Nice Ambience, friendly staff and comfortable clean rooms, away from bursa city centre

ملاحظة Tripadvisor 4.0/5

tareka53 Solo travel - تقييم TripAdvisor المعتمد

Nice Ambience, friendly staff, comfortable and clean rooms, average breakfast which need changes every 2-days in quality and variety, away from bursa city centre in buttim area, Osmangazi.. Good polit staff in a cozy atmosphere

Dear tareka53, We very much appreciate your comments regarding your stay at the ibis Hotel Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamer Karaca General Manager

بالاشتراك مع TripAdvisor

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