Novotel Phuket Kamala Beach 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 083 avis

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Novotel Phuket Kamala Beach - Image 1
Novotel Phuket Kamala Beach - Image 2
Novotel Phuket Kamala Beach - Image 3
Novotel Phuket Kamala Beach - Image 4
118/16 Moo 3, Tambon Kamala, Amphur Kathu, 83150 PHUKET, Thaïlande

Description

Les plus de l'hôtel

  • Accès direct au bord de mer

  • Bar sur le toit avec splendide vue sur mer

  • À quelques minutes de voiture de l'agitation de Patong

  • Bain bouillonnant et villas avec piscine privée

Nos hébergements

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Localisation de l'hôtel

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Thaïlande

GPS:7.96337, 98.28372

Téléphone
Fax +66 76 303 777

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 083 avis

Note Avis clients 5.0/5

Karine C. En couple - Avis confirmés ALL

Chambre super confo. La nourriture au restaurant est vraiment excellente. La piscine est vraiment bien juste devant l'ocean

Dear Karine C., Thank you very much for your wonderful review and for choosing to stay with us at Novotel Phuket Kamala. We are truly delighted to hear that you enjoyed the comfort of your room, our restaurant cuisine, and especially the swimming pool overlooking the ocean. Your kind words mean a great deal to our team, and it is always rewarding to know that our guests had a relaxing and enjoyable experience with us. Your compliments will certainly be shared with our culinary and service teams, as they continuously strive to create memorable moments for every guest. Thank you once again for your lovely feedback and support. It was a great pleasure to have you with us, and we sincerely look forward to welcoming you back again for another memorable beachfront stay in the near future. Warm regards, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala

Note Avis clients 3.5/5

Samera M. En famille - Avis confirmés ALL

Correct mais les chambres ont besoin de rénovation et d’un peu plus de luminosité

Dear Ms. Samera M., On behalf of the management and the entire team at Novotel Phuket Kamala Beach, I would like to extend our sincere gratitude for choosing to stay with us and for taking the time to share your honest feedback. We are glad to learn that you found your overall stay to be satisfactory. However, please accept my sincere apologies for the aspects of your accommodation that fell short of your expectations, specifically regarding the dim lighting and the aging condition of the guest rooms. We completely understand and sympathize with your perspective; a bright, fresh, and modern living space is essential to fully enjoying a relaxing beachfront holiday, and we regret that your room felt a bit too dark and dated. Please rest assured that we take your observations very seriously. Maintaining a high standard of comfort is our utmost priority, and your feedback regarding room brightness and refreshment is incredibly timely. We are actively working with our property development and maintenance teams to plan localized room enhancements and evaluate our lighting fixtures to ensure a more vibrant and welcoming ambiance for our guests. Thank you once again for helping us understand where we can improve. It would be a distinct privilege to welcome you back to our shores in the near future to showcase our ongoing enhancements and provide you with a beautifully refreshed experience. Please feel free to reach out to me directly prior to your next visit so that I may personally look after your room selection. With warm regards and deepest appreciation, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala Beach

Note Avis clients 4.5/5

Christophe R. En couple - Avis confirmés ALL

Nous avions opté pour la villa avec bain bouillonnant donnant directement sur la plage. Un vrai paradis. Tranquillité, accès direct à la plage. A l écart de Kamala mais les restaus et le village sont facilement accessibles à pied en longeant la plage. À peine eu besoin de profiter de la très belle piscine à débordement de l hôtel. Service impeccable et petit déjeuner très correct pour la Thaïlande. L hôtel mériterait juste quelques rafraîchissements. Très envie d y retourner

Dear Mr. Christophe R., Thank you very much for choosing to stay with us and for taking the time to share your kind and thoughtful feedback. We are delighted to hear that you enjoyed your villa with the jacuzzi, the tranquility, and the direct access to the beach. It is also wonderful to know that you appreciated our infinity pool, attentive service, and breakfast. Your generous comments are truly encouraging for our team and will be shared with them. We also sincerely note your suggestion regarding refreshing certain areas of the hotel, and please be assured that your feedback will be taken into consideration as we continue to enhance our facilities and guest experience. It would be our pleasure to welcome you back to Novotel Phuket Kamala in the near future for another memorable stay. Yours sincerely, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala

Note Avis clients 5.0/5

Lionel A. En couple - Avis confirmés ALL

Excellent hôtel. Propre et bien placé

Dear Mr. Lionel A., Warmest greetings from Novotel Phuket Kamala Beach. Thank you very much for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to learn that you had an excellent stay with your partner and that you appreciated the cleanliness, location, and the ease and speed of our services. Your kind words are very encouraging for our team, as we continuously strive to provide our guests with a comfortable and memorable experience. We sincerely look forward to welcoming you back to Novotel Phuket Kamala Beach for another enjoyable stay in the future. Kind regards, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala Beach

Note Avis clients 3.0/5

Isabelle W. En famille - Avis confirmés ALL

Nous avions réservé la Villa deux chambres via le compte ACCOR de mon mari mais il n'a pas pu venir, une amie a pris sa place. Néanmoins, mon mari avait signalé que son épouse et sa fille prendraient la chambre. Cela n'a jamais posé problème dans les autres hôtels du groupe ACCOR que nous avons l'habitude de fréquenter. Ici cela a posé problème et la réservation de mon mari a été annulée pour être revalidée sur mon nom (ce qui nous empêche d'avoir les points !). Nous avions pris la villa deux chambres piscine sur le roof top. Quelques déceptions ! D'abord nous sommes 4 or il n'y avait que 2 chaises longues sur le roof top, ensuite aucune serviettes de piscine, gel douche, savon et serviette invité pour les mains n'étaient disponible sur le roof top (qui comporte pourtant une toilette et un douche). Ce sont des détails facile à mettre en place et qui rendent la prestation complète. Nous avons évidemment demandé que nous soient apportées des serviettes de piscine et il nous a été répondu que nous devions passer les prendre à la piscine, nous obligeant à les prendre le matin et les rendre le soir. Il serait si simple d'en prévoir dans la villa. Pour le savon, nous avons fini par le recevoir, bien qu'il nous a été d'abord suggéré d'en prendre un dans la chambre, une quarantaine de marches séparent le rooftop des chambres donc des allers-retours ne sont pas confortables. Qui plus est si nous prenons un des gel douche de la chambre, nous n'en avons plus pour nous doucher, à moins de remonter le chercher ! Le reste des prestations est conforme au groupe Accor.

Dear Isabelle, Warm greetings from Novotel Phuket Kamala Beach. First and foremost, we would like to sincerely thank you for choosing to stay with us and for taking the time to share such detailed feedback regarding your recent stay. We truly value your loyalty to the ACCOR group, and it is very important to us that every guest enjoys a seamless and comfortable experience. We would like to extend our heartfelt apologies for the inconvenience you experienced with your reservation. Kindly allow us to clarify that ACCOR membership benefits, including member rates and points, are applicable only when the member personally occupies the room. This policy ensures consistency across all ACCOR properties. We fully understand that this may have differed from your previous experiences at other ACCOR hotels, and we are truly sorry if this caused any misunderstanding or disappointment. We also sincerely apologize for the limitations you encountered in the rooftop villa, including the availability of lounge chairs, pool towels, and toiletries. Your thoughtful observations are extremely valuable, and we will carefully review them with our team to enhance the comfort and convenience of our rooftop villas for all our guests in the future. At the same time, we are grateful that you found other aspects of your stay in line with ACCOR standards. Your feedback will help us continue to improve our service, and we sincerely hope to have the pleasure of welcoming you and your family back to Novotel Phuket Kamala Beach, where we will strive to provide an even more seamless and enjoyable experience. With our warmest regards and sincere appreciation, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala

D'autres internautes évaluent notre hôtel

  • 757 avis 8.6/10 Site
  • 928 avis 7.4/10 Chambre
  • 1 141 avis 8.4/10 Service
  • 8 avis 8.5/10 Internet
  • 594 avis 9/10 Plage
  • 435 avis 8.5/10 Petit déjeuner
  • 393 avis 7.1/10 Confort
  • 324 avis 5.1/10 Installations

Dispensé par Trustyou

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