Novotel Tangerang 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 453 أراء

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Novotel Tangerang - Image 1
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Tangcity superblock, Jl. jend sudirman no. 1, 15117 TANGERANG, Indonesia

الوصف

خدمات الفندق الإضافية

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 6 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

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موقع الفندق

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonesia

نظام تحديد المواقع العالمي (GPS):-6.194012, 106.633935

الهاتف
فاكس +62 21 29038899

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

THE SQUARE

Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  453 أراء

تقييم TripAdvisor  5.0/5  3,081 أراء

Novotel tangerang indonesia was awesome!

ملاحظة Tripadvisor 5.0/5

Hengkie H تقييم TripAdvisor المعتمد

My fist time stayed at novotel tangerang, I adore to every detail of the hotel and of course their hospitality ,the breakfast menus and the facilities was amazing 🫰🏻 And absolutely want to try another novotel around the world! Keep up the good work!

Dear Hengkieh2024, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ressa A Front Office Manager

FALL FROM GRACE

ملاحظة Tripadvisor 1.0/5

HansSolo72 تقييم TripAdvisor المعتمد

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

Little gesture that make you feel like home.

ملاحظة Tripadvisor 5.0/5

Sherpa19189805856 تقييم TripAdvisor المعتمد

Hotel was next to a Tang city mall which is convenient and room was comfortable and clean. Breakfast spread was good and would like to express sincere appreciation to Ibu Salma who was very kind to prepare some fruits for me for the breakfast. 🙏👍

Dear Sherpa19189805856, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and that your room was comfortable and clean. It’s wonderful to know that you enjoyed the breakfast spread. I will certainly pass on your kind words to Salma; she will be thrilled to hear that her efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back in the future! Best regards, Adri Prabowo Duty Manager

Mr

ملاحظة Tripadvisor 4.0/5

Hienet المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The hotel is quite good for staying, the location is very comfortable and good connection between the airport and the downtown.

Dear Hienet, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that you found our hotel comfortable and appreciated the convenient location, as well as the easy access between the airport and downtown. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please be assured that we take such matters seriously, and we will address this with our housekeeping team to ensure improvements are made. Your insights are invaluable in helping us enhance our services, and we hope to welcome you back in the future for an even better experience. Best regards, Adri Prabowo Duty Manager

Wonderful Hotel

ملاحظة Tripadvisor 5.0/5

Beniis1105 العائلات - تقييم TripAdvisor المعتمد

It was a great experience staying at this hotel. They provide spacious rooms, complete amenities, and beautiful facilities. With the excellent services and great care from their staff, it was a memorable stay and I will return to stay at this hotel soon. The location is really strategic and located in the same building with the Tangcity Mall.

Dear Beniis1105, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the spacious rooms, complete amenities, and beautiful facilities we offer. It is particularly gratifying to know that our staff’s dedication to excellent service contributed to making your stay memorable. We strive to create a welcoming environment for all our guests, and your kind words affirm our efforts. We are also pleased that you found our location convenient, especially with Tangcity Mall nearby. We look forward to welcoming you back on your next visit and ensuring another exceptional experience. Warm regards, Adri Prabowo Duty Manager

بالاشتراك مع TripAdvisor

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  • 170 أراء 9.2/10 الإفطار
  • 21 أراء 9.3/10 مرافق رياضية / صحية
  • 12 أراء 4.1/10 مشروبات

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منشآتنا الأخرى القريبة

جميع فنادقنا في Tangerang

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.