Pullman Lijiang Resort and Spa 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 103 comentários

Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
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Descrição

Extras do hotel

  • As vistas da montanha irão surpreender até mesmo o viajante mais experiente

  • Uma mistura do design tradicional de Naxi com comodidades modernas

  • Após um longo dia, relaxe com um tratamento de spa.

  • Desfrute de degustação de vinhos e de bebidas com o pacote de MyGlass.

  • Deixe seus filhos felizes com atividades, refeições para crianças e mais com o pacote MyKids.

Nossas acomodações

Localização do hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

GPS:26.911815, 100.217135

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Classificação ALL  4.4/5  103 comentários

Classificação no TripAdvisor  5.0/5  1.438 comentários

STAY AWAY! or regret

Classificação TripAdvisor 1.0/5

Travel61232678240 Avaliação certificada TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

Classificação TripAdvisor 5.0/5

Travellover0773 Família - Avaliação certificada TripAdvisor

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Not usual Pullman standard.

Classificação TripAdvisor 2.0/5

IreneSah Viagem com amigos - Avaliação certificada TripAdvisor

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

Fantastic Service

Classificação TripAdvisor 5.0/5

Ninjah1005 Romântica - Avaliação certificada TripAdvisor

Service was impeccable. Every question asked was attended to with utmost attention. Staff even lent be a number to purchase tickets for the gondola. We are grateful for the room upgrade as well. 10 mins walk to Shuha Ancient City and breathtaking view of the snow mountain, couldn't ask for more.

Um verdadeiro paraiso

Classificação TripAdvisor 5.0/5

T1000_13 Avaliação certificada TripAdvisor

O Hotel Pullman Lijian Resort oferece tudo o que podemos esperar por uma esdia maravilhosa. Pessoal muito atenciosos e, coisa bastante rara na China, falando um inlges mais do que razoavel. O hotel s situa um pouco fora da cidade de Lijang, o que talvez seja um pequeno desavantagem. Sua localização lhe permite porem uma vista unica sobre os picos da montanhas, na epoca enevadas. Deliciosos chales bem separados,o que evita barulhos, locomoção assegurada por um grande numero de carrinho de golfe com motoristas sempre a disposição. café da manha com uma perfeita combinação de pratos asiaticos e ocidentais.

Dear T1000_13, Thanks for taking time about Pullman Lijiang Resort & Spa. We are very glad to know you enjoyed your stay with us. Look forward to welcoming you and your loved one again in your next visit in Lijiang.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.606 comentários 9.2/10 Localização
  • 2.889 comentários 8.6/10 Quarto
  • 3.242 comentários 9/10 Serviço
  • 15 comentários 3.2/10 Wifi
  • 633 comentários 8.9/10 Limpeza
  • 625 comentários 7.9/10 Café da manhã
  • 508 comentários 8.2/10 Custo-Benefício
  • 23 comentários 1.7/10 Piscina

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