プルマンパリトゥールエッフェル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,758 件のレビュー

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説明

ホテルのその他の情報

  • エッフェル塔に近接し、セーヌ川クルーズもお楽しみいただけます

  • エッフェル塔が一望できるベッドルームとスイートルーム

  • ファミリールームとファミリーブランチ(毎週日曜日)

  • Frame の新鮮な食材を使用した独創的なメニュー

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ホテル所在地

プルマンパリトゥールエッフェル

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 パリ
フランス

GPS:48.855976, 2.293221

アクセスと交通機関

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FRAME RESTAURANT AND BAR

エッフェル塔近くのシックで落ち着いたグルメレストランです。金曜と土曜の夜はDJ付き。地元の新鮮な食材を使った創作メニュー。日曜日のファミリーブランチには、ボリュームたっぷりでヘルシーなビュッフェをご用意しております。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  2,758 件のレビュー

トリップアドバイザーの評価  4.0/5  3,957 件のレビュー

2023エクセレンス認証

Wonderful

トリップアドバイザーの評価 5.0/5

munchy73 ファミリー - トリップアドバイザー認証口コミ

Wonderful stay. Very friendly and pleasant staff. Doorman, luggage attendants, and customer service personnel were very nice. France has a reputation for being rude but not here. We experienced rudeness from a couple of Uber drivers and staff at Disneyland Paris but not at Pullman. Rm 536 was excellent. Clean, spacious, and no foul odors. Our room had some view of Eiffel Tower. For us, it was perfect. Cold outside, but the hotel was warm and comfortable. Housekeeping came daily. Complimentary water and sodas in the fridge were restocked. The room had 2 glasses, 2 coffee cups, coffee, tea, a bottle opener, and kettle. We did not use their restaurant or room service. Pizza at the restaurant across the street is horrible. Exit the hotel and make a right. Walk a little further down where there is a great Italian restaurant with good pizza. If ever in Paris again, we would definitely stay here.

Bad experience about room service

トリップアドバイザーの評価 1.0/5

Odia Daily N トリップアドバイザー認証口コミ

room service is very slow,I think they don’t have so many staffs. Only 2 water bottle are available. After that. If you want your can buy 1 litre for 8 euros After that they will deliver you after 1 hour . They are charging so much,they should have had a good amount of staff to deal with it

Visit at your own risk!!

トリップアドバイザーの評価 1.0/5

Szemin L トリップアドバイザー認証口コミ

Worst experience ever for a 4 star hotel. Like everyone else, the location is good to view the Eiffel tower but then again, restaurants nearby are all a rip off and serves mediocre food, streets nearby are also pretty dark at night. When we were checking in to the hotel, they caught us by surprise with an additional tax to pay for their olympic games (40euros for 2 pax), we don’t have a choice and paid for it. It was charged to our credit card on the day itself and when we are checking out 5 days later, surprise, we are charged ANOTHER 40 euros AGAIN. We went to the reception and check and the girl said the first transaction was a pre authorised payment so it wasn’t charged to us yet. The money was held by my bank and keep asking am I using a debit or credit card. She raised her voice and said no the first day payment will be reversed to us. I told her if you guys double charged me can I write a review on it? She’s like, go ahead. Wow. I asked her, the first day yes I did swipe my credit card on your machine but the last day I did NOT, how can you just charge my card without my authorisation? What if months later you decide to randomly charge me again? Is this a fraud? Or scam? She just brush me off and ask me to go back and wait. Ok, left me with no choice again right? It’s been 6 days already, and both transactions are deducted on my card and NOT pending. Yes, 2 times of 40euros charged. That is 80 euros in total. I’ve bank statements as proof, what more do you have to say? Aside from this ridiculous episode, their receptions for some reason ALWAYS has lines. Are they understaffed? Or are they just taking their time…? Reason why this affects me is because I’ve to go to their reception at least 3-4 times throughout my 5 days stay. I requested for a change of room as I’ve requested for a high floor and good view of the Eiffel Tower but they just throw me at a corner on the 2nd floor and apologised by saying they’re fully occupied. Mind you, I booked it last year, and indicated it was my honeymoon. It is too much to ask for? The next day they changed us to a smaller room and said they’ll make sure our luggages will be shifted to the new room by the time we are back. We dare not expect that and true enough, we came back to an empty room with NO luggages in sight. Had to call the reception and wait, again. Another time, the keys doesn’t work and we had to queue and wait at the reception again. As others are saying in the review, indeed don’t expect a 4 star hotel to be entirely safe. Especially not from this particular outlet. We encountered random cleaners trying to open our door without knocking and when we get the door, they say housekeeping but it’s night time already?? (Who does housekeeping at night??) And we did hang on the door no housekeeping required. What if we aren’t in? What are they trying to do? The extra lock is useless as well cause it doesn’t work. We also tried using the coffee machine in the room and it doesn’t work and starts leaking, then we realised the plastic inside is broken. Immediately we called for assistance and the technician came and pour away the water, told us to use it properly and left, instead of fixing it, he ask the housekeeper to come. You just lazy or?? Nothing is solved bro. End up we just decided not to use the coffee machine anymore, pathetic. Oh and not forgetting, in the morning don’t be surprised when you’re awaken by hearing sounds from the level above yours or your neighbours. I doubt the rooms are soundproof. Lastly, when we arrived at the hotel in a car, noone came to get our luggages at all. Not at the car, not at the lobby, we had to carry it all the way to our room. Lol. What a splendid honeymoon experience, thanks Pullman Paris Tour Eiffel.

Very pleasant 2nt stay.

トリップアドバイザーの評価 5.0/5

Steve G トリップアドバイザー認証口コミ

PULLMAN REVIEW 3rd -5th March 2024. 10/10. What a pleasant 2 night stay we had at The Pullman Paris Tour Eiffel Hotel. On arrival we were welcomed by staff who took our luggage & directed us to reception to complete our booking in & then to our room, which all ran very smoothly. There was a situation & the very understanding & helpfull reception staff quickly resolved the situation which we were very happy & completely satisfied with. Even though The Pullman Paris Tour Eiffel has its own inviting eating area's it also has some very nice cafés & restaurants surrounding its location. The Eiffel Tower is also 300 mtrs from The Pullman Paris Tour Eiffel, which also made our stay even more enjoyable as our walking distances are limited. When returning to The Pullman Paris Tour Eiffel, it was a delight to return to a room that had been professionally & emaculatly cleaned to a very high standard by the Pullman staff. At the end of our stay we were also impressed with the very knowledgeable driver & his vehicle that took us past some fantastic & historical buildings on the way to our departing transport back to the UK. Which The Pullman Paris Tour Eiffel had surprisingly & kindly organised! We highly recommend The Pullman Paris Tour Eiffel if you are planning a stay close to the Eiffel Tower. Mr S J GARDENER.

Pricey, but worth it.

トリップアドバイザーの評価 5.0/5

Jade B Couples - トリップアドバイザー認証口コミ

Although this hotel is a bit pricey, it is definitely worth it due to its location and close proximity to the Eiffel Tower (literally across the street!) and lots of dining options nearby. My husband and I loved staying here. The staff was very helpful, the facilities were clean, our room was comfortable, and the breakfast was delicious, albeit, expensive. I only have two complaints: 1- the AC in our room didn't seem to cool our room, even at the lowest setting possible, so we had to keep our window open to keep cool. 2- the window in our room look like it had black mold all over the bottom. We didn't address this to the hotel because by the time we got to our room, we were too tired to let anyone know or to complain about it.

との提携 TripAdvisor

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