アパートホテル アダジオ パリ サントル トゥール エッフェル 4 つ星

Dear Peng, Thank you for taking the time to write a review. We are glad to hear that you appreciated our convenient location, cleanliness, and the stunning Eiffel Tower view from your apartment. Our proximity to metro stations and grocery shops is indeed a great advantage for our guests. We apologize for any inconvenience you experienced during your stay. We understand that the air conditioning issue and the lift malfunction may have caused some discomfort. Please be assured that we take these matters seriously and will address them with our maintenance team. As for our team, we strive to provide excellent service, and we will work on improving our hospitality to ensure a more welcoming atmosphere for our guests. We hope to welcome you back. Best wishes,

Dear Guest, Thank you for taking the time to share your review. We regret to learn about the issues you encountered with the air conditioning during your stay. Our apartments are equipped with individual air conditioning controls for the comfort of our guests, and we apologize for any inconvenience caused by the malfunction. We appreciate your feedback and will ensure that our maintenance team addresses this issue promptly. Please note that the portable fan provided in the room is an additional amenity for our guests' comfort and not a substitute for the air conditioning system. We understand the importance of proper ventilation, and we assure you that we are committed to providing a comfortable stay for all our guests. We all hope to see you again in the future. Kind regards,

Cher client, Merci d’avoir pris le temps de nous faire un retour suite à votre séjour. Vos commentaires nous sont très utiles, d'autant plus que nous avons le plaisir de vous compter parmi nos fidèles clients. Nous rencontrons des problèmes aléatoires avec la climatisation que nous avons pu résoudre dans la plupart des cas et nous continuons à travailler activement sur le sujet. Nous poursuivons des travaux d'embellissement dans nos appartements ainsi que dans nos espaces communs. Nous espérons avoir le plaisir de vous accueillir à nouveau à l’avenir dans des conditions plus favorables. Service clientèle Aparthotel Adagio Paris Centre Tour Eiffel

Dear Nikhil, Thank you for sharing your feedback. We are glad to hear that you appreciated our convenient location. However, we are truly sorry to hear about the issues you faced with the air conditioning in your rooms. We understand how important it is to have a comfortable environment, especially for guests with health concerns such as asthma. Our apartments are indeed equipped with air conditioning systems that can be individually controlled by our guests. It is unfortunate that you encountered problems with the AC during your stay, and we apologize for any inconvenience this may have caused. We appreciate your understanding as our receptionist tried to assist you and called a technician to address the issue. We hope that the situation was resolved promptly and that you were able to enjoy the rest of your stay. Please know that we take all feedback seriously and will work on improving our services to ensure a better experience for our future guests. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Best regards,

Dear Ayse, Thank you for taking the time to review your experience with us. We appreciate your kind words about our convenient location. However, we are sorry to hear about the issues you faced during your stay. We understand how frustrating it must have been to change rooms multiple times, and we apologize for any inconvenience this may have caused. Our aparthotel is currently undergoing renovations to improve our apartments, and we hope that this will address some of the concerns you mentioned. We also take your feedback regarding our management seriously and will work on improving our communication and responsiveness to guest concerns. We hope to see you again. Best regards,