ノボテル パリ サントル トゥールエッフェル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 3,148 件のレビュー

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61 quai de Grenelle, 75015 パリ, フランス

説明

ホテルのその他の情報

  • 首都の中心部に位置し、エッフェル塔から徒歩10分の場所にあります。

  • 安全な敷地内駐車場（有料）

  • 屋内温水プール、フィットネスエリアおよびサウナへの無料アクセス

  • ファミリールーム、無料のWi-Fi

  • 30のミーティングルーム、広さ3,000 m²のモジュール式スペース

当ホテルの客室

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ホテル所在地

ノボテル パリ サントル トゥールエッフェル

61 quai de Grenelle
75015 パリ
フランス

GPS:48.849778, 2.282836

電話番号
ファックス +33 1 40 58 24 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  3,148 件のレビュー

トリップアドバイザーの評価  3.6/5  6,426 件のレビュー

Novotel: Policies Over People

トリップアドバイザーの評価 1.0/5

LetySG トリップアドバイザー認証口コミ

This hotel’s management is greedy and completely insensitive. My husband had an emergency surgery a few days ago, we can’t travel anymore, and despite providing official medical documents they refused to cancel my booking. I fully understand that my booking is non‑refundable, but this isn’t just a simple cancellation — it’s a serious health issue. Beware: all they care about is money, not people!

Dear Ms. Cunha, We are truly sorry to hear about the serious situation concerning your husband’s health. Please allow us to express our sincere wishes for his full and speedy recovery. We fully understand how distressing this must be, and we regret the frustration caused by our standard non‑refundable policy. Your case has been escalated to our management team to ensure that exceptional circumstances like yours are handled with the care and sensitivity they deserve. We appreciate your understanding and hope to find a solution that reflects our concern for your situation. Kind regards, Marie Dunas-Bourguignon Guest Relation Manager

It’s ok, if you get it for the right price.

トリップアドバイザーの評価 3.0/5

danmX8952II トリップアドバイザー認証口コミ

It’s an okay hotel, about 20mins walk to the Eiffel Tower, there’s not an awful lot directly around it, but reasonable price. The rooms are basic, but clean. Also, negative to give really small paper cups in the room for tea/coffee is it really that much effort to have proper mugs? We always stay in Novotels, hence the booking but this one was probably a little below what we’d expect from one.

お客さまの声 4.5/5

Kimiaki I. ビジネス - 確認済みレビュー すべて

自由の女神が目の前で、エッフェル塔は10分、モノポリ(スーパー)は3分、メトロは5分の好立地。 まわりもきれいで、危険な感じはしない。部屋は清潔で風呂トイレ別て十分なスペースあり。ダブルだったかと。 朝食は3日間同じメニューで、パン7種類、チーズ5種類、ソーセージやスクランブルエッグなど7種類、その他フルーツ、ドリンクがあり、必要十分。スクランブルエッグが美味しかった。朝、6時から10時まであって良い。 無料の水や24h自販機フード、ドリンクショップもある。 スタッフも優しく丁寧。日本語が出来るかは分からない。 とってもらったので料金はわからないが、とても快適でした!

Dear Mr. Kimiaki, Thank you very much for sharing your detailed feedback. We are delighted to hear that you enjoyed your stay and found our location convenient, the room comfortable, and our staff attentive. We are also pleased that you appreciated our breakfast offerings and the facilities such as complimentary water and 24-hour vending machines. Your kind comments are truly motivating for our team. We look forward to welcoming you back on your next visit. Kind regards, David Eduardo - Guest Relation

Good hotel - well located for Paris weekend break

トリップアドバイザーの評価 4.0/5

Kaza T トリップアドバイザー認証口コミ

I don’t really understand the negative reviews on this hotel. Basing my review on the price point (if you want luxurious then you’ll pay a lot more!). We travelled as a family - two adults and two teenagers and had two twin rooms. Good, clean rooms with separate beds. Bath with shower, toilet, tv and tea / coffee making facilities in each room. Rituals bath and shower toiletries complimentary and fresh towels daily. Couldn’t ask for more. Tv only had one or two english channels but we are in France and I didn’t expect different. Room was pretty warm but we turned the heating off which was simple. Restaurant - we had breakfast included and it was a good and plentiful continental breakfast toast, pastries, yoghurt, cereal, fruit, juices, fresh omelettes and eggs cooked to order, cheeses, breads, bacon, sausages, plentiful tea / coffee. Was worth having and set us up from day. We didn’t eat in restaurant but we ate in bar - good cheese and charcuterie platters, tasty pizza and Caesar salads (chips / burgers etc also available). Not bad prices especially for Paris. Lovely wine options. Relaxing and friendly and served late (9pm). We ate there twice in evenings as chose to have big lunches out in Paris rather than dinner. Check in process easy, clean main areas of hotel. We purchased extra milk for tea and coffee in room from hotel with no problem. No immediate (within 2 min) restaurant or cafes to hotel but walk 10 mins and they are there. Same with shops. We used the bateaux bus (hop on and off for travel) - stop at Eiffel Tower is a 10/15 min walk from the hotel. Easy walk. Helps to get bearings of city too and good photo opportunities of many sights from boat. Efficient service and good value. Eiffel Tower 10/15 mins before stood under it - easy walk. And opposite side of river at Trocadéro Gardens offered wonderful views and great photo opportunities especially when sparkled at night. Plus great little market offering snacks and drinks at reasonable prices whilst watch. The bateau bus was great we used it to get us to Louvre, Nôtre dame, various museums and gardens, shopping. Each stop only 5- 15 min walk from lots and lots things to do. Boat was pleasant and offers great views from the river and quick. Highly recommend using if stay at this hotel. We had a 48 hour pass and well used. Even on way back we got the boat as far as could and then walked 25 min from stop to Gard du Nord to avoid paying expensive taxis and to maximise visit. I would stay at this hotel again for a weekend break.

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay. We are delighted to hear that you and your family enjoyed the comfort of your rooms, the quality of our breakfast, and the variety of options in our bar. It is also wonderful to know that our location made exploring Paris easy and enjoyable, and that you found our check-in process and hotel areas welcoming and clean. Your tips about the bateau bus and walking routes are excellent for future guests! We truly appreciate your kind words and look forward to welcoming you and your family again for another memorable weekend in Paris. Warm regards, Marie Dunas-Bourguignon, Guest Relation Manager

Etienne j florida dunedin

トリップアドバイザーの評価 5.0/5

Etienne J トリップアドバイザー認証口コミ

Good hotel close to eifel tower,clean room will stay there again,friendly staff, October 31 we eat dinner in buffet food was cold right a 6 pm said bar etc was all good, soup was watery no flavors, next morning we eat breakfast all was good but one chef to make omelet for 300 pp he should have at least 3 station order that love the food

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We are delighted to read that you appreciated the location, cleanliness, and friendliness of our team. We also take note of your comments regarding the buffet and omelet station. Your observations are extremely valuable, and we will review them with our culinary team to improve the service and quality for all our guests. We hope to have the pleasure of welcoming you back soon for an even more enjoyable experience. Warm regards, Marie Dunas-Bourguignon, Guest Relation Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,906 件のレビュー 7.5/10 サービス
  • 36 件のレビュー 5.1/10 インターネット
  • 1,460 件のレビュー 4.6/10 快適さ
  • 1,194 件のレビュー 6.2/10 朝食
  • 1,133 件のレビュー 5/10 清潔さ
  • 722 件のレビュー 6.1/10 雰囲気

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周辺の他の施設

パリのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。