Sofitel Paris Baltimore Tour Eiffel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 755 件のレビュー

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88 Bis Avenue Kleber, 75116 パリ, フランス

説明

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  • トロカデロに近い理想的なロケーション

  • エッフェル塔を一望するスイート

  • 極上のグルメ体験

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  • レストラン、ローディーズ パリ クラブ

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ホテル所在地

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 パリ
フランス

GPS:48.866381, 2.289507

電話番号
ファックス +33 1 44 34 54 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  755 件のレビュー

トリップアドバイザーの評価  4.5/5  899 件のレビュー

2025エクセレンス認証

Lovely hotel with great staff!

トリップアドバイザーの評価 5.0/5

Global44703205607 トリップアドバイザー認証口コミ

We loved our stay here! Exceptional staff!!! They were all very friendly, helpful and professional. Great location — one block from a metro station. Ate breakfast and also had dinner in the restaurant one evening and the food and service excellent. Can’t say enough good things about our stay here!

Amazing!!

トリップアドバイザーの評価 5.0/5

Rebecca S トリップアドバイザー認証口コミ

The staff in the hotel ESPECIALLY Saber were professional courteous and gave us excellent service!! Thank you for a gorgeous trip! Look forward to seeing you again🙏🏻🩵

Dear Rebecca, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff, particularly Saber, contributed positively to your experience. Your appreciation motivates us to continue providing exceptional service. We look forward to welcoming you back soon in the City of Light! Best regards, Sofitel Paris Baltimore Tour Eiffel

A good stay in Paris at Sofitel Paris Baltimore

トリップアドバイザーの評価 4.0/5

ABT403 トリップアドバイザー認証口コミ

We had a good stay at the Sofitel Paris Baltimore Tour Eiffel. We were there for 5 nights for our Paris honeymoon. It was in a good location, not too busy with quick access to the Trocadero, easy access to the classic tourist areas as well as some good cafe's. I have to say we are very accustomed to AllAccor hotels, including Sofitel & Fairmont, we are Platinum members and really value this chain. I don't feel the Sofitel Paris Baltimore really met the quality we are used to in terms of customer service, treatment of loyalty members and overall comforts. That being said it was a good stay, we will always stay at AllAccor hotels and look forward to trying another in Paris.

Dear Aaron, Thank you for sharing your feedback regarding your recent stay at Sofitel Paris Baltimore Tour Eiffel. We are pleased to hear that you enjoyed the location of our hotel in Paris and had a good experience overall during your honeymoon. We sincerely appreciate your ALL loyalty as a Platinum member and understand that you expect a certain standard of customer service and comfort. Please know that your insights regarding our service and treatment of loyalty members are valuable to us. We hope you will consider staying with us again in the future, and we look forward to welcoming you back to another experience in the City of Light. Best regards, Sofitel Paris Baltimore Tour Eiffel

Best hotel ever

トリップアドバイザーの評価 5.0/5

Karim A トリップアドバイザー認証口コミ

Best hotel ever with best service especially Mr karim Merhben Responsable salle et salons and all staff, see you soon next year

Dear Guest, Thank you for your kind words regarding your recent experience. We are thrilled to hear that you enjoyed our service, particularly from Mr. Karim and our dedicated staff. We look forward to welcoming you back next year. Best regards, Sofitel Paris Baltimore Tour Eiffel

Horrible Experience

トリップアドバイザーの評価 1.0/5

Anthony S トリップアドバイザー認証口コミ

The Sofitel Baltimore Paris hotel was a horrible experience! Although it is listed as a 4 star hotel, don't believe it. It is a 1 star hotel at best. While the staff was efficient and courteous, they did nothing to make us feel special or welcomed. I had my doubts when they led us to our room through a very narrow hallway off the main hallway. I believe they stuck us in a room reserved for employees and or emergency overflow (we traveled in November off peak so they were not at capacity). The room was extremely small; so small you could not even fit a bag in the room. They had no luggage stand because literally there was no room to unfold it in the room: That is how tight and small the room was. We understand that hotel room size is smaller in Europe, but this supposedly a 4 star hotel with equivalent room rates! The person that brought our bags to the room (only because we could not fit the bags and us on the very tiny elevator. You better not be claustrophobic to use the elevators), and showed us to our room, did not explain the room to us such as; where the safe, coffee maker, thermostat, minbar...was and point out our complimentary bottle wine that came with the booking. (BTW, they tried to charge us for the complimentary wine until we pointed out it was part of our package). We asked about the luggage stand and he said there was none in the room. We asked that they bring one up, but they never did. It did not matter as stated before there was no room to unfold it. After thirty minutes in the room with the heat blasting full force even though the thermostat was turned down to the coldest setting, we called the front desk and 30 minutes later they sent someone to fix it. They said they fixed it and the room cooled off, but no matter what setting you put the thermostat on the air conditioning stayed on. It was not pleasant, but it was tolerable. No one called or asked at the front desk if the heating air conditioning was fixed in the room. We tried to close the drapes before retiring for bed, only to find the curtain rod was broken. It was hung at such an angle downward that one of us had to stand on a chair with an umbrella to prop up the one end, while the other person stood on the bed and attempted to close the drapes...absolutely comical and took 10 minutes to get the drape to close properly. The next morning we asked them to not have housekeeping touch the drapes because they were broken: No offer to fix the rod or apologize...again this is supposed to be a 4 star hotel and a Superior room. A few good things to say: The breakfast that was included was excellent and the made to order omelets were delicious, also the kitchen staff was friendlier and more accommodating than the rest of the hotel staff. Also, the bedding and mattress were comfortable and made for a good night sleep.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 155 件のレビュー 8.3/10 朝食
  • 150 件のレビュー 8.2/10 料理
  • 134 件のレビュー 6.9/10 清潔さ
  • 82 件のレビュー 9.2/10 バー＆飲料

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