ソフィテル パリ ボルティモア トゥール エッフェル 5 つ星

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88 Bis Avenue Kleber, 75116 パリ, フランス

説明

ホテルのその他の情報

  • トロカデロに近い理想的なロケーション

  • エッフェル塔を一望するスイート

  • 極上のグルメ体験

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  • レストラン、ローディーズ パリ クラブ

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ホテル所在地

ソフィテル パリ ボルティモア トゥール エッフェル

88 Bis Avenue Kleber
75116 パリ
フランス

GPS:48.866381, 2.289507

電話番号
ファックス +33 1 44 34 54 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  935 件のレビュー

トリップアドバイザーの評価  4.5/5  776 件のレビュー

2024エクセレンス認証

Rooms For Improvement

トリップアドバイザーの評価 3.0/5

Steven S トリップアドバイザー認証口コミ

Having stayed at hotels all around the world I must say this hotel is a dichotomy of characteristics. Generally speaking the staff is incredibly attentive and friendly. Also, the breakfast buffet is quaint and sufficient. On the flip side the room we were given is awful. The floors are horrendously filthy so if this kind of thing bothered you I would stay clear. The telephone was not functional nor was there a bottle opener or cork screw for their in-room beverages. The showers had painfully low water pressure and the climate control in the room was erratic which was a challenge because it was cold and windy outside and the windows were drafty. As a business owner I am usually reluctant to post unfavorable reviews, however, I think prospective visitors should be aware of these issues.

Dear Guest, It is a pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement. I am sorry that we did not meet your expectations about the room and hotel. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services. I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client. Sincerely,

Not a 5-Star Hotel

トリップアドバイザーの評価 2.0/5

Erica S トリップアドバイザー認証口コミ

We are staying at this hotel for only three nights through Christmas Eve, following the first part of our trip at the Disneyland Hotel. Let me start by saying that this is absolutely not a 5-star hotel. Being very particular about accommodations, I hesitated to book here but ultimately used my American Express points for a Deluxe Room for our family of three. I was reassured by the positive reviews and photos online, but unfortunately, our room does not reflect those images at all. Although classified as a Deluxe Room, it is far too small for two adults and a teenager. The rollaway bed, intended for the third guest, is cramped into a corner and seems more suitable for a young child. The main bed, while large, takes up nearly the entire room and is situated just a foot away from the door, creating a tight, uncomfortable layout. The room is located directly off the elevator, making it noisy, and feels dark, dingy, and in dire need of updates. There are numerous issues, including (just to name a few of the most notable): -Disgustingly dirty and worn carpet -A stained seating chair -Heating that works intermittently -Low water pressure in the shower -An inoperable phone, requiring us to go to reception to place room service orders or make requests One of the key perks of booking through the American Express Hotel Collection is the potential for a room upgrade (when available). I asked about this at check-in but was told there were no available rooms. However, I checked online and saw that upgrades were still available and continue to be. While I should not have needed an upgrade, considering I booked a Deluxe Room, the condition and layout of this "Deluxe" make me hesitant to imagine the standard or superior rooms. Staying in this room during the Christmas holiday has certainly put a damper on our celebration. Based on this experience, I would only recommend booking one of the Eiffel Tower suites—if those match the glowing reviews that led me here. Otherwise, this hotel does not meet the expectations of a true 4-star property and certainly not a 5-star property as advertised. On a positive note, the staff (outside of the upgrade issue) have been friendly and attentive. The breakfast wait staff and bellman, in particular, provide exceptional service, greeting us with smiles and addressing us by name daily.

Beautiful property in fantastic location!

トリップアドバイザーの評価 5.0/5

Dawn B トリップアドバイザー認証口コミ

The Sofitel Baltimore Paris is located in a beautiful neighborhood walking distance to many famous landmarks in Paris. The staff are extremely friendly, helpful and the concierge has great dining recommendations. Our rooms were spacious, very clean and comfortable and the breakfast is amazing. We loved our stay.

Dear Dawn, We are deeply grateful for your kind words about your recent stay at the Sofitel Paris Baltimore Tour Eiffel. It was a true pleasure having you with us, and your positive feedback is a wonderful reward for our entire team. I will ensure that your comments are shared with everyone, as they will undoubtedly inspire us to maintain and elevate our high standards of service. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another memorable stay. Best regards, Adrien FALÉMÉ Director of Operations

Perfect

トリップアドバイザーの評価 5.0/5

Eileen H トリップアドバイザー認証口コミ

Beautiful boutique hotel with impeccable service. The room was large and I loved the Balmain bath products. Located across the street from the metro and an easy walk to the Arc de Triumphe. The bed was comfy and the room was quiet. The breakfast was lovely.

Dear Guest, We are deeply grateful for your kind words about your recent stay at the Sofitel Paris Baltimore Tour Eiffel. It was a true pleasure having you with us, and your positive feedback is a wonderful reward for our entire team. I will ensure that your comments are shared with everyone, as they will undoubtedly inspire us to maintain and elevate our high standards of service. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another memorable stay. Best regards, Adrien FALÉMÉ Director of Operations

Lovely stay!

トリップアドバイザーの評価 5.0/5

Julia C Couples - トリップアドバイザー認証口コミ

We had an amazing stay at Sofitel! From the moment we arrived the staff made us feel very welcomed. The location was great, short walk to the Eiffel Tower. Plenty of restaurants near by. Soft bedding, balmain bath products. Great breakfast and quick room service! Did I mention excellent service?!! Can’t wait to go back!

Dear Julia, We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more. Sincerely, Adrien FALÉMÉ Director of Operations

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 393 件のレビュー 9.8/10 ロケーション
  • 492 件のレビュー 6.8/10 客室
  • 756 件のレビュー 9.1/10 サービス
  • 175 件のレビュー 8.5/10 朝食
  • 149 件のレビュー 8.3/10 料理
  • 125 件のレビュー 6.6/10 清潔さ
  • 69 件のレビュー 9.4/10 バー＆飲料

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