Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.3/5 1,418 reviews

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Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area, water filling station in the 4th and 6th floor.

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,418 reviews

TripAdvisor Rating  4.0/5  637 reviews

Clean and neat hotel

Customer review rating 5.0/5

Anna Business - Confirmed reviews ALL

Everything is just perfectly good. Clean, neat, good breakfast - everything you would expect from a decent hotel.

Dear Anna O., Thank you for your kind words! We’re so pleased to hear that you had a perfect stay with us. It’s great to know that you found the hotel clean, neat, and enjoyed the breakfast. Our team strives to provide a comfortable and welcoming environment, and we’re thrilled that we met your expectations. We look forward to welcoming you back on your next visit! Sincerely, Jeffy Mathew

Very good.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Pleasant experience. Staff VERY nice. Would definitely come again and recommend to others.

Dear Marylee W., Thank you so much for your wonderful feedback! We’re delighted to hear that you had a pleasant experience and were pleased with the service provided by our team. It’s fantastic to know you found our front desk and restaurant staff to be friendly and accommodating—your kind words truly mean a lot to us. We’re also thrilled that you appreciated our commitment to cleanliness and sustainability. Your satisfaction is our top priority, and we’re glad to know we met your expectations in these areas. We can't wait to welcome you back for another enjoyable stay and will be sure to share your kind comments with the team. We hope to see you again soon! Sincerely, Jeffy Mathew

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Room was comfortable. The only issue was that everything was cold on the buffet.

Dear Keith C., Thank you for your feedback! We're glad to hear that you found your room comfortable. We apologize for the inconvenience you experienced with the temperature of the buffet items. We take guest concerns seriously and will certainly address this with our team to ensure that food is served at the appropriate temperature moving forward. We appreciate your comments and hope to welcome you back to Novotel Vaughan soon! Sincerely, Jeffy Mathew

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Great

Dear Jason L., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeffy Mathew

Decent stay, not exceptional

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Stay was average. Did not like the non-carpeted cold floors nor the ADA room with low bed and wide open shower

Dear Vincentmichael P., Thank you for taking the time to share your feedback. We’re sorry to hear that your stay didn’t meet your expectations. We understand how important comfort is during a stay, and we apologize for the issues you encountered with the bathroom sink and towels. We will ensure that the maintenance team addresses the sink drainage problem promptly. Regarding the non-carpeted floors and the ADA room, we truly value your input, and we’ll take your comments into consideration as we continue to improve our guest rooms to meet a variety of needs. We also apologize for the quality of the towels. We strive to provide soft and comfortable amenities, and we’ll be sure to review this with our housekeeping team to ensure a more pleasant experience moving forward. Your feedback is incredibly valuable, and we hope to have the opportunity to welcome you back in the future for an improved stay. Sincerely, Jeffy Mathew

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Other web-users rate our hotel

  • 363 reviews 9.5/10 Location
  • 855 reviews 7.4/10 Room
  • 801 reviews 8.4/10 Service
  • 8 reviews 5.2/10 WiFi
  • 458 reviews 8.4/10 Cleanliness
  • 270 reviews 8.2/10 Food
  • 179 reviews 8.9/10 Vibe
  • 169 reviews 5.5/10 Value

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