Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.3/5 1,372 reviews

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200 Bass Pro Mills Drive, L4K 0B9 VAUGHAN, Canada

Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area, water filling station in the 4th and 6th floor.

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Telephone
Fax +1 905-695-1750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,372 reviews

TripAdvisor Rating  4.1/5  640 reviews

New favorite hotel for Vaughan

TripAdvisor rating 5.0/5

WeLoveDisneyAlways TripAdvisor review

For many years we were using a hotel down the road after years of neglect we decided to try Novotel, I think we found our new Vaughan hotel. The room was nice, very clean, the hotel always had someone cleaning on our floor, vacuuming, mopping etc. The hotel looked new. The room had lots of extras that really weren't needed like lights everywhere but I get the vibe they are trying to go for. The location could not be any better for shopping at Vaughan Mills. There are many restaurants at the mall and a few blocks away. We did eat at the hotel one night. The food was expensive and nothing special but it was an easy meal. The fettuccini sauce though was pretty bad. The pool area was clean, water not too cold however it is in the basement so it felt like a basement. There was a wedding going on while we were there and the hotel was still quiet, lots of parking outdoors. Bed was hard on my back I did require a pain pill both nights. We requested 2 extra blankets as there were none in the room. The basic bathroom toiletries were available. There was small store onsite with basic snacks / drinks and some toiletries. ATM was also there. Over all we have a great stay and will stay again.

Very close to my doctors office

Customer review rating 5.0/5

Diane E. Families - Confirmed reviews ALL

Staff is polite and very helpful

Good Day, Thank you so much for your fantastic feedback! We\'re thrilled to hear that our location was convenient for your needs and that you had such a positive experience with our team. We’re especially grateful for your kind words about our servers. It’s great to know that they were knowledgeable and attentive in making sure your dining experience was excellent. We\'re also delighted to hear that our cleaning staff made a positive impression, being both helpful and professional. Your satisfaction is our priority, and your comments will certainly be shared with our team to continue providing outstanding service. We look forward to welcoming you back soon! Regards, Jeffy Mathew

Team stay

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Delayed check in, beds were not comfortable, elevators were slow.

Good Day, Thank you for taking the time to provide us with your detailed feedback. We are sincerely sorry to hear that your experience didn’t meet your expectations. We apologize for the delayed check-in process. We understand how frustrating it can be to arrive after a long journey and have to wait longer than anticipated. We will certainly review our procedures to ensure that check-in is as seamless and timely as possible in the future. We\'re also sorry to hear that you found the beds and pillows uncomfortable. Your comfort is a top priority for us, and we will take your feedback into consideration as we continue to assess our accommodations. Regarding the Wi-Fi speed, we appreciate you bringing this to our attention. We will work with our technical team to improve the speed and overall performance of the connection. We truly value your input as it helps us make necessary improvements. We hope you’ll give us another opportunity to provide you with a better experience next time. Regards, Jeffy Mathew

Don't feel it is a friendly place to stay.

TripAdvisor rating 3.0/5

bitao c TripAdvisor review

The in-house buffet breakfast is disappointing. Some front desk receptionists don’t make you feel welcome—totally indifferent and poker-faced at best. Better training is clearly needed. That said, service quality in the GTA tends to be low overall, with staff often acting like they're doing you a favor just by helping.

Good location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Pool closes to early and the key in the elevator was annoying

Good Day, Thank you for sharing your recent experience with us, and we\'re glad to hear you enjoyed our convenient location! We appreciate your feedback regarding the pool hours and the key tap requirement for the elevator. We understand how these elements can impact your overall comfort, and your suggestions are definitely helpful. While key access in elevators is part of our guest safety measures, we’ll be sure to review how we can make this process smoother and less intrusive. We\'re also taking your comments about extending pool hours into consideration as we continue looking for ways to enhance the guest experience. Thank you again for your honest feedback—we hope to welcome you back soon for an even more enjoyable stay! Warm regards, Jeffy Mathew

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Other web-users rate our hotel

  • 369 reviews 9.5/10 Location
  • 894 reviews 7.5/10 Room
  • 840 reviews 8.4/10 Service
  • 495 reviews 8.4/10 Cleanliness
  • 294 reviews 8.4/10 Food
  • 198 reviews 8.9/10 Vibe
  • 171 reviews 6.4/10 Breakfast
  • 7 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.