Pullman Vung Tau 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 285 görüş

Pullman Vung Tau - Image 1
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15 Thi Sach Street, Vung Tau Ward, 78000 Ho Chi Minh City, Vietnam

Açıklama

Otel ekstraları

  • The international 5-star hotel and convention centre in Vung Tau City

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • More than 2,000 m² meeting rooms and convention centre

  • Only hotel in Vung Tau that has Executive Lounge

Konaklama olanaklarımız

Otelin konumu

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
Vietnam

GPS:10.34872, 107.094469

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  285 görüş

TripAdvisor Derecesi  4.6/5  1.230 görüş

2025 mükemmeliyet sertifikası

Great service

Tripadvisor puanı 5.0/5

Daniel M TripAdvisor onaylı yorum

Great service daily at the pool given by Mr duong and Mr Thang. They looked after me and my family perfectly

Great service and location

Tripadvisor puanı 5.0/5

Wanderer42351624213 TripAdvisor onaylı yorum

Went here as a family and had an great time. The receptionist: Mr son tung was amazing and helped us out throughout the stay. The hotel is surrounded by good restaurants and you can take a free shuttle to the beach

Xin chào Wanderer42351624213, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Nice experience with Pullman Vung Tau

Tripadvisor puanı 5.0/5

Jet32988989316 TripAdvisor onaylı yorum

It was a wonderful stay at the hotel, the hospitality was amazing from the bellmen: Hoa, Duong, Lam, Vu till the receptionist: Hue, Quyen, Quang Linh. The food was fresh and delicious too.

Xin chào Jet32988989316, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Unfriendly and unprofessional reception

Tripadvisor puanı 1.0/5

Niklas H TripAdvisor onaylı yorum

Unfriendly and unprofessional reception. Dirty room, really cant recommend. We think this is a bad choice for anyone that doesnt want to be scammed,

Dear 491niklash, Thank you for your feedback. We have noted on your negative feedback and we will train our staff to serve our guests better in the future. We look forward welcoming you back to Pullman Vung Tau. Kind regards, Pieter DE-WEERD General Manager

Disappointing Experience for a Premium Brand

Tripadvisor puanı 1.0/5

Inspire29063314224 TripAdvisor onaylı yorum

This was, without question, one of the worst service experiences we have encountered at a so-called 5-star hotel. From meeting operations to gala dinner execution and group check-in, Pullman Vung Tau demonstrated poor service culture, untrained staff, and a complete lack of hospitality professionalism. Staff were unwelcoming, slow, uncooperative, and in some cases outright discourteous to guests. Basic operational standards such as: On-site event support Guest guidance Timely banquet service Proper portion control Dedicated group check-in were consistently ignored. What is most concerning is that this occurred during non-peak occupancy, where service quality should have been at its best. Accor frequently promotes itself as one of the best hospitality management groups globally. If this is an example of Pullman’s “premium” service standard, it seriously contradicts that claim. Ironically, Ibis hotels under Accor’s economy segment deliver far warmer and more genuine service. This raises a legitimate question: Is premium branding an excuse for poor attitude? A professional hospitality-trained staff member should instinctively apologize and recover service failures immediately. Unfortunately, no apology was offered until our team had to initiate a lengthy discussion post-event — making it feel insincere and procedural. We do not recommend Pullman Vung Tau for corporate events or group stays. Our company will never return nor cooperate again.

Dear Inspire29063314224 Thank you for taking the time to share your candid feedback. We sincerely apologize for the disappointing experience you encountered during your recent stay and event at Pullman Vung Tau. We are very sorry to hear that our service did not meet your expectations, especially during a time when service standards should be at their best. Your comments about the staff’s attitude, operational support, and overall hospitality professionalism are deeply concerning and do not reflect the standards we strive to uphold. Please be assured that we take your feedback seriously. We will conduct a thorough review with our team to address the issues you raised regarding staff training, service attitude, and operational procedures. Our goal is to improve and ensure all our guests receive the warm, professional, and attentive service that aligns with our brand promise. Regarding the specific incidents you mentioned, we regret that the service recovery was not handled properly at the time. We sincerely apologize for any inconvenience and will implement additional training to prevent such situations in the future. We truly appreciate your honesty, as it helps us identify areas needing improvement. It is disappointing to hear that your experience did not reflect the hospitality standards we aim to deliver, especially during non-peak times. Thank you once again for your feedback. We regret that your company will not be returning, but we hope that someday, we might have the opportunity to restore your confidence in our hotel. Kind regards, Pieter DE-WEERD General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 114 görüş 8.5/10 Konum
  • 243 görüş 7.7/10 Oda
  • 245 görüş 8.1/10 Hizmet
  • 7 görüş 6.5/10 Wifi
  • 124 görüş 8.3/10 Kahvaltı
  • 102 görüş 8.4/10 Otel Ambiyansı
  • 80 görüş 5.8/10 Hijyen
  • 63 görüş 4.6/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

VUNG TAU şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.