Mercure Ostrava Center Hotel 4 étoiles

Note Avis clients (Note ALL) 4.6/5 669 avis

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4

Description

Les plus de l'hôtel

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Nos hébergements

Lit simple

Chambre simple avec lit simple

  • 1 pers. max
  • 13 / 139 sq ft
  • Literie 1 x Lit(s) simple(s)
  • Vues : Côté cour

Localisation de l'hôtel

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
République Tchèque

GPS:49.839069, 18.287376

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

WINESTONE

Le WINESTONE® inaugure un nouveau concept qui vise à vous offrir une expérience culinaire attrayante. Il vous propose un menu composé de plats d'excellente qualité, accompagnés de vins sublimes et servis de manière créative.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  669 avis

Note TripAdvisor  4.6/5  619 avis

Note Avis clients 4.0/5

Audelin C. Professionnel - Avis confirmés ALL

Dear Mr. Audelin, Thank you for your beautiful feedback! We’re glad you enjoyed our location and the hotel. We look forward to welcoming you again soon. With warmest regards, Jiří Hnolík, general manager

Confortable, relaxant

Note Avis clients 5.0/5

Bertrand Professionnel - Avis confirmés ALL

Dear Mr. Bertrand, Thank you for your kind review. We are delighted to hear that you found our staff to be friendly, pleasant, and helpful, and that you enjoyed the relaxing atmosphere. Your feedback truly means a lot to us, and we strive to provide the best experience for all our guests. We hope to welcome you back soon for another enjoyable stay! Best regards, Jiří Hnolík, general manager

Bon séjour

Note Avis clients 2.5/5

L. Professionnel - Avis confirmés ALL

Dear Mr. L., Thank you for reaching out to us regarding your experience during your recent stay at our hotel. We sincerely apologize for the distress you experienced after dining with us, and we take your concerns very seriously. I want to assure you that we have conducted a thorough investigation into this matter. After careful review, we found that no other guests reported any food-related issues on that day. However, this does not diminish the seriousness of your experience, and we are committed to ensuring the highest standards of safety and quality in our restaurant. As part of our response, we conducted a complete inspection of our food supplies and kitchen procedures to prevent any similar incidents in the future. Our staff is trained to maintain strict hygiene protocols, and we continuously monitor our food quality to ensure our guests' safety and satisfaction. We appreciate your feedback and your recommendation of the hotel despite your experience with our restaurant. Your insights are invaluable to us as we strive to improve our services. We are dedicated to making sure that all our guests have a positive experience, and we hope you will give us another chance to serve you better in the future. If you have any further questions or require additional assistance, please do not hesitate to reach out. Sincerely, Jiří Hnolík

Haut niveau de qualité

Note Avis clients 4.5/5

M. Professionnel - Avis confirmés ALL

Bon accueil mais pas de restauration au delà de 22H !

Note Avis clients 3.0/5

Anonyme Professionnel - Avis confirmés ALL

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 302 avis 7.9/10 Site
  • 385 avis 7.6/10 Chambre
  • 337 avis 9/10 Service
  • 11 avis 2/10 Internet
  • 278 avis 9.2/10 Petit déjeuner
  • 149 avis 8.5/10 Propreté

Dispensé par Trustyou

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