Mercure Katowice Centrum 4 étoiles

Note Avis clients (Note ALL) 4.8/5 1 038 avis

Les plus de l'hôtel

  • A hotel that promotes an ecological lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Hôtel labellisé ALLSAFE

Nos hébergements

We have 268 rooms of various standards, designed so that each guest can relax among natural colors and feel peace and harmony.

Localisation de l'hôtel

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Pologne

GPS:50.2584887, 19.0191879

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  1 038 avis

Note TripAdvisor  5.0/5  26 avis

Excellent hôtel

Note Avis clients 5.0/5

Lapin Professionnel - Avis confirmés ALL

Très bon hôtel. Beaucoup de services. Un fer et une table à repasser dans la chambre ont été appréciés pour donner un coup d'éclat aux chemises. Le seul bémol est la tablette de salle de bain de petite taille et peu pratique pour y déposer son nécessaire de toilette.

No courtesy for the guests. Disappointed

Note TripAdvisor 2.0/5

corneliag101 Professionnel - Avis TripAdvisor

Visiting Katowice for business, arrived at hotel after a day with the lunch in the flight (one sandvich). I counted on the dinner at hotel, as usually (not the first time here). All restaurant booked for people for outside because is Valentine's Day. No option for the guests! Not even a snack.

Dear Corneliag101, We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum. It is always a pleasure to receive feedback. We would like to apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to inform you, that our restaurant was not closed for hotel guests and we also was serving dishes a la carte. Due to this special day, unfortunately, when you came to our hotel, the restaurant was full of guest from the hotel but also guests which came on Valentines day. In that time we were also offering room service. Nevertheless we really sorry for all inconveniences. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katarzyna Foltyn Front Office Manager

Mon séjour hivernal à Katowice

Note Avis clients 5.0/5

Gabriel Voyage solo - Avis confirmés ALL

Mon séjour hivernal à Katowice. Malgré la saison peu propice pour des voyages la récompense m’attend à l’arrivé : l’accueil très chaleureux et le cadre confortable.

Dear Mr. Gabriel, Firstly, I would like to thank You for choosing again Accor hotel and Mercure Katowice Centrum during Your trip. It is, always, a great pleasure to host You again. We very much appreciate your review regarding your stay. It is as always a great pleasure to receive such positive feedback. Of course, I will share your comments with our team. We are sincerely grateful and deeply humbled for your loyalty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sending Kind Regards Narta Ciwińska Front Office Shift Leader

Bien situé, bon séjour

Note Avis clients 4.5/5

K. En couple - Avis confirmés ALL

Accueil chaleureux, chambre propre, très bonne préstation.

Madame/Monsieur K. Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Katowice Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les. Meilleurs salutations Chef d'équipe du service de la réception Marta Ciwińska

Belle expérience

Note Avis clients 4.5/5

Thibaut Professionnel - Avis confirmés ALL

Joli hôtel, rapport qualité/prix intéressant et emplacement pratique.

Dear Mr Thibaut, Thank you very much for having taken the time to post your very nice comment. I'm very happy to read that you were very satisfied with your stay and location. Your comments are truly appreciated. We all look forward to welcoming you back again, Klaudia Hirsch Guest Experience Specialist

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 453 avis 9.5/10 Site
  • 513 avis 9.4/10 Chambre
  • 484 avis 9.5/10 Service
  • 10 avis 7.5/10 Internet
  • 273 avis 9.3/10 Petit déjeuner
  • 257 avis 8.9/10 Repas
  • 246 avis 9.9/10 Ambiance
  • 244 avis 9.3/10 Confort

Dispensé par Trustyou

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