Hotel Novotel Dammam Business Park 4 estrelas

Classificação clientes Avis 4.0/5 845 comentários

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Quarto 1

Número de pessoas
Idade das crianças

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+ 23 Serviços

Extras do hotel

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Lavanderia
  • Lojas/compras
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina aquecida em área interna
  • Academia
  • Bem-estar
  • Outras atividades esportivas
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Hotel de convenções
  • Web Corner em um Mac
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Dammam Business Park

Al Khobar Dammam Highway
P.O.Box 5138 Dammam 31422
Eastern Province
31422 dammam
saudi arabia

Tel: +966138458888

Fax: (+966)13/8143551

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    KING FAHAD AIRPORT A 35 km / 21,75 milhas

  • De carro

    DAMMAM CITY CENTER A 5 km / 3,11 milhas

  • De trem

    DAMMAM RAILWAY A 2 km / 1,24 milhas

GPS:26.407222, 50.138055

Nossas acomodações

Standard Room. Bed with duvet. Sofa bed, WIFI. Conventional highspeed internet connection.

  • Número máximo de pessoas: 4
  • Superfície: A partir de 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 Double bed and sofa

  • Número máximo de pessoas: 4
  • Superfície: A partir de 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Número máximo de pessoas: 2
  • Superfície: A partir de 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 Double bed and Superior Sofa

  • Número máximo de pessoas: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Quartos

Nossos restaurantes e bares

THE SQUARE

Tipo de culinária: Internacional

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Almoço

06:30 - 10:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

22:30 - 23:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

CAFÉ LA MAUDE

Foto não contratual

Lobby Bar: The hotel bar serves cool long drinks from 10 am to 24 pm, varying cocktail creations with iced coffees and chocotates and delicious snacks in a modern atmosphere- a beautiful place to work, relax or enjoy great conversation.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 128

  • Capacidade máxima: 80 pessoas

  • Capacidade máxima para banquete: 50 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Dammam Business Park

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.0/5

845 comentários

tripadvisor

Classificação no TripAdvisor 3.5/5

287 comentários

Felt as i was at home

Classificação TripAdvisor 5.0/5

Ali-Ramahi Business - 16/02/2021 Avaliação certificada TripAdvisor

AI stayed at the Novotel business park hotel dammam 136 days. I was in Dammam for a project. It was Very nice and great experience, everyone made me feel comfortable and welcome. The hotel staff were very welcoming, helpful and very professional. Mr. Ibraheim (front desk and reservation manager) (very helpful and professional man) Mr. Abed (La mode coffee and catering manager) (very kind and very smart man) Mr. Alex (La mode coffee supervisor) (very special kind person and so professional) Mr. Husain muslmani and Mrs. Areej (from the front desk) ( very supportive and professional and very welcoming) Bilal, Geraldo and Yousif (la mode coffee waiters) ( very polite and respectful guys, they were my good friends) Rony (housekeeping) (very professional guy and very helpful and very smart) I’m sorry if I forgot to mention anyone, to be honest all the hotel stuff were very kind, helpful, professional and very welcoming. Thank you very much, you guys made my stay so special.

Eid Vacation with Family

Classificação TripAdvisor 2.0/5

403ihaba 06/08/2020 Avaliação certificada TripAdvisor

This is the last time I would stay at the hotel despite the fact that i stayed at this hotel several times before. For sure the Receptionist was the main reason for this awful experience due to her lack of experience as she charged me extra on my credit card without asking although at the check-out she told me that there are no further payments to settle and till date i didnt receive back the extra amount although the hotel promised to settle the same within the next couple of days. The room was not ready when i arrived at 2pm and the reason was that as per Hotel policy rooms will be ready by 3pm!!!!!!!!! She didnt notify me that the Breakfast Buffet is closed due to COVID-19 and had to discover the same the next morning!!!! The hotel offered ala carte breakfast yet the quality of food was not at all worth the money spent it would have been better to have breakfast outside. The furniture inside the room is very old and need in depth repair / furniture change. For sure i will not stay at this hotel again.

Jim's Review

Classificação TripAdvisor 4.0/5

jamesstan2n Business - 17/11/2019 Avaliação certificada TripAdvisor

No problems except the lighting in the room was very dim. Hard to read by. The transportation provided was very good. The restaurant could have opened a bit earlier but it wasn't a big problem. It was just the lighting in the room that was lacking.

Business Trip to Dammam

Classificação TripAdvisor 3.0/5

Keith D Business - 30/09/2019 Avaliação certificada TripAdvisor

For me the hotel was ideally located close to the railway station, however it is not walking distance to the city center. The rooms are looking very tired and smell very musty/damp. During my stay I woke to the AC leaking and a large pool of water by the bathroom entrance. A few of the lights did not work and the TV was very hit and miss. The iron also had very poor wiring. On the plus side the breakfast and evening buffet were really good with a really good variety of food. Being an Accor Gold member, previously Platinum I have stayed at a good variety of Accor hotels, including many other Novotel's and I would say this is hotel does not live up to the usual standards of an accor hotel

Average

Classificação TripAdvisor 3.0/5

Jkaran84 Business - 25/05/2019 Avaliação certificada TripAdvisor

I found the room unclean in some parts. As an accor member, I expected a certain standard of cleanliness and I was disappointed. I found the telephone receiver was dirty (probably never cleaned) and had a layer of dust on it. The bathroom had some cement coming out of the tiles in the corner (loose grouting). The In-Room dining service is quite limited (compared to other accor hotels). The Wifi too had connectivity issues where I could'nt connect using my credentials. After 30 min, when the IT guy never turned up to fix the issue, I had to walk up to the reception and then I had to log in to the wifi with a random room number and a generic password "Al". Quite strange I say.

Improvements necessary

Classificação TripAdvisor 3.0/5

Voyager41241595530 Business - 12/05/2019 Avaliação certificada TripAdvisor

Air conditioning is not working properly during the night. Internet is poor. Room service (breakfast) is poor during Ramadan. The temperature from the shower is inconsistent, changing suddenly from hot to cold.

Acceptable but still can be improved

Classificação TripAdvisor 3.0/5

Mohd Afdzal B Business - 24/10/2018 Avaliação certificada TripAdvisor

Decided to stay at his hotel since I’m loyal to Accorhotels brands. When I checked in, I ask for welcome drink since I’m Silver member. However, the staff informed me hotel did not offer welcome drink to Silver member. Is it true? Hopefully one of accorhotels customer service will contact me to clarify on this. As for rooms and location, acceptable.

best novotel ever

Classificação TripAdvisor 5.0/5

salah s Business - 09/05/2018 Avaliação certificada TripAdvisor

This is my second time at this hotel, among the many novotels around the world, this ranks # 1. Expect very clean room, good size room, comfortable bed, neat and clean building, and great breakfast selection. If you are in Dammam or Khobar area for business, for the $ 300+ hotels and come to this one.

Dear salah s, Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel rooms and breakfast selection. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

Not bad

Classificação TripAdvisor 3.0/5

wahab700 Business - 22/01/2018 Avaliação certificada TripAdvisor

The hotel is clean and excellent choice for business travelers, had a small problem with the toilet flush which was not working from the time I stayed until i left despite a couple of complaints which were resulted with no action and the room at night was smelling bad due to this problem , didn't have much time to follow this complaint.

Dear wahab700, Thank you for taking the time to express your thoughts and concerns. It is our goal to ensure our guests’ satisfaction is met with the excellence of service and accommodation you expect. We will take your comments in consideration. Thank you once again and we look forward to welcoming you back at the Novotel Dammam. Regards, Yousef AlNahi General Manager

Novotel is a crown jewel

Classificação TripAdvisor 5.0/5

salah s Business - 21/11/2017 Avaliação certificada TripAdvisor

In general, Novotel brand is always the crown jewel of accor hotel group. usually in the Middle East, the standard of all hotels is below what we see elsewhere, but this Novotel in Dammam was as we expect. great place, great staff, clean...

Dear salah s, Thank you for taking time to review above in Tripadvisor, I appreciate sharing your experience with us on your recent stay at Novotel. We're thrilled to know that you enjoyed your stay and the service you received. We always try our best to make sure our guests have an excellent experience. Thank you once again and we would love to have the pleasure of seeing you as a regular guest. Regards, Yousef AlNahi General Manager

Business Stay @ Novotel Dammam Business Park Hotel

Classificação TripAdvisor 4.0/5

403ihaba Business - 20/10/2017 Avaliação certificada TripAdvisor

The hotel is located in a very nice place with adequate services to support any business trip. Although the gym is a bit small yet would serve the purpose of exercising after a long day of work. The room sizes are acceptable with all required services. The internet connection and speed are v.good to finish work and browse the internet. The suite is spacious and equipped with nice facilities although far from the elevators. However, the rooms require more attention to the maintenance of the provided equipment and fixtures.

Dear 403ihaba, Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel, We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

Dammam Al Khobar

Classificação TripAdvisor 3.0/5

Filippo M Business - 07/08/2017 Avaliação certificada TripAdvisor

Points of strength Biz location close to Al Khobar's industrial area Excellent SPA and fitness room. Rich breakfast Points of weakness Slow reception service (check-in/check-out due to low service speed and lack of people) Restaurant should change menu during the week

Dear 812filippom, Thank you for taking time to review above in Tripadvisor I appreciate sharing your experience with us on your recent stay at Novotel Dammam Business Park We always try our best to make sure our guests have an excellent experience. Thank you once again and we would love to have the pleasure of seeing you as a regular guest. Best Regards, Yousef AlNahi General Manager

Excellent

Classificação TripAdvisor 5.0/5

ahmedfY5267CV Business - 19/06/2017 Avaliação certificada TripAdvisor

very Good Business trip , very weak WIFI , INTERESTING RESTURANT , bad location in the industrial city , very small swimming pool , little entertainment , no bill man to park my car , i need bigger suit for me

Dear ahmedfY5267CV: Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our hotel. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely, Yousef Al Nahi General Manager

Overall OK

Classificação TripAdvisor 3.0/5

afdzalr Business - 09/05/2017 Avaliação certificada TripAdvisor

Good location but limited parking space for hotel guest. Room condition is good, breakfast is OK. I have checked in at 10PM. My body very tired as I just arrived Dammam from Riyadh. During check in process, I asked the reception about my welcome drink as Silver member of Le Club Accorhotel. He said they will send it to my room. After 15 minutes waiting, I had to call them asking about the drink. Instead of sending to my room, they sent a voucher which I need to go down to the lobby to redeem that voucher. As I felt so tired, I did not go down to redeem it. Please review your service & staff attitude.

Dear Afdzal R, I would like to extend our sincere appreciation for choosing Novotel Business Park Hotel during your recent stay in Dammam and thank you very much for your comments. Kindly accept my sincere apology that we failed to meet your satisfaction at this time. I have addressed your comments to the Front Office Manager as we strive to continuously improve the quality of our service. Once again, thank you very much for sharing your feedback and we appreciate that you will give us another chance to welcoming you back in the near future with enhanced facilities. Best regards, Yousef Al Nahi General Manager

Good business hotel in Dammam

Classificação TripAdvisor 5.0/5

aha1976 Family - 05/04/2017 Avaliação certificada TripAdvisor

Strategic location, clean and near to railway stations, shopping mall and food plaza. Also near to Khobar city about 10mins. The gym facilities is in good condition and well maintained with functional sauna and steam bath. Also near to Dammam airport.

Dear Asrul A, It is a joy to read your positive review and great feedback about our hotel location as well the Spa facilities. We look forward to having the opportunity of welcoming you back again in our hotel. Regards, Yousef Al Nahi General Manager

Excellent Service

Classificação TripAdvisor 5.0/5

diogenesb496 Business - 08/11/2016 Avaliação certificada TripAdvisor

I forgot my Sony digital camera RX100 inside the vault upon check-out on November 4, 2016. I called the receptionist the next day and I was advised that the camera was held in reserve at the Lost and Found department for retrieval.

Dear diogenesb496: Thank you for sharing your experience with us about your recent stay at Novotel Dammam Business Park. We are happy to know that you are quite pleased with our service in regards to your lost & found camera. We eagerly look forward to your return visit and will ensure that your next stay with us will be memorable and pleasurable. Yours sincerely Yousef Al Nahi General Manager

Wonderful

Classificação TripAdvisor 5.0/5

Emre K Business - 05/06/2016 Avaliação certificada TripAdvisor

Smiling Face, Hygienic , good location. There has an understanding people. I will visit next time again and I will advice to my all colleagues. Good service and good treats. Good rooms, good quality hotel

Dear Emre K, Thank you for taking the time to provide your valuable feedback which we were delighted to receive. We are pleased to know that you have enjoyed your stay with us. We are constantly striving to achieve the highest standards of services whatever the circumstances are, so it is always very rewarding for my team and I, to know that Novotel Dammam have exceeded your expectations. Your positive comments will be shared with the team to continuously provide genuine hospitality service to all our guests. Once again, thank you very much and we do hope to have the pleasure of welcoming you back sometime in the near future. Yours sincerely, Yousef Al Nahi General Manager

Not at All happy

Classificação TripAdvisor 1.0/5

bhattsha Business - 17/02/2016 Avaliação certificada TripAdvisor

Novotel in Dammam is not following the Accor Novotel Standards, 1. No remote control of Air Conditioner and hence temp cant be controlled. 2. Food Quality detoriated. 3. No bathroom sleepers, bathrobe, shoe shine, dental kit, shaving kit, body lotion in the room. you have to ask then only they will provide which is quite insulting to the guests. 4. Tea they have shifted to only one variety of Lipton tea Bags from Twinings earl grey, english breakfast & green tea. 5. Plastic spoon in room for tea , which is not acceptable in novotel standard

Dear bhattsha, Greetings from Novotel Dammam, we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again. Regards,

Once checked into a reasonable room the stay was average

Classificação TripAdvisor 4.0/5

TravellerTomS Business - 18/10/2015 Avaliação certificada TripAdvisor

Booked directly on the hotels website and received the confirmation, but on arrival at the hotel my booking wasn't in their system and neither was the booking of my colleague who booked through a third party. The first room I was given had a flooded bathroom floor, and I was given a second room which was nice and comfortable. The lobby cafe had a selection of food and drinks, but you the service was poor as you had to find the staff to make an order and get the bill.

Dear TravellerTomS, Thank you very much for taking the time to provide us with a feedback. We appreciate your opinion and comments regarding our service. Rest assured that your comments will be taken into consideration for future improvements . We look forward to having the opportunity of welcoming you back again in the future and show you how great our hotel is. Regards, Yousef AlNahi

Very Good Value for money

Classificação TripAdvisor 4.0/5

v_thiagarajan_v Business - 18/05/2015 Avaliação certificada TripAdvisor

Nice, clean, well maintained hotel; value for money. Very good for business stay. The location is good and peaceful stay. A bit of vegetarian variety in food would be much appreciable. A comfortable stay otherwise.

Dear V_thiagar Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, Our chef will take into consideration your comment about increasing the vegetarian food choices. We look forward to welcoming you again at Novotel Dammam Regards Yousef Al Nahi

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