Mercure Hunter Valley Gardens 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 2.029 comentários

Mercure Hunter Valley Gardens - Image 1
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Localização do hotel

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Austrália

GPS:-32.772691, 151.300447

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

ELEMENTS BAR & DINING

O nome éléments deriva dos elementos naturais fogo, água e terra, componentes que se podem sentir na região de Hunter Valley e que se refletem em toda a experiência do restaurante.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.2/5  2.029 comentários

Classificação do TripAdvisor  4.0/5  1.249 comentários

Attractive, functional hotel

Nota Tripadvisor 4.0/5

Tamsin H Viagem com amigos - Avaliação com certificação TripAdvisor

I had a very pleasant stay here recently. Lovely big room with a small courtyard with chairs and a table and fabulous air-con. I'd say they were probably 1 person short on the front desk for my whole stay...had to wait some time for service at the bar and reception.

Unpleasant - stay elsewhere

Nota Tripadvisor 1.0/5

TheOnesWhoKnock Avaliação com certificação TripAdvisor

Very dated rooms, thin walls with clearly audible neighbours and an abundance of bugs in the bed itself with a moth and spider trapped in sheets. Yes, bugs are a fact of life especially around the bush, but the worn weather strip's on doors doesn't help either. Indifferent staff with service lebels hovering just above rudeness. A pillow case with labled with NSW HealthShare, which simply shouldn't be there. Hot water ran out one morning so cold showers were forcefully enjoyed. A single glass bottle with tap water was not refilled once during stay. Upon checkout, $140 in extra charges incorrectly charged to the bill without confirming. When queried, this was refunded, but not without skepticism and being quizzed if we were sure we didn't eat at the restaurant (yes, we were very sure). Mattresses were woefully uncomfortable and pillows offered no support. Springs very noticeable as was the gap between two beds making up a king and the zips. Location was great.

Superb service

Nota Tripadvisor 5.0/5

Holidays-au Avaliação com certificação TripAdvisor

Our plans for a few days in the Hunter Valley went awry quite quickly due to ill health. However, I cannot praise the Mecure Hunter Valley for being so accomodating to our circumstances. Thank you for going out of your way to making our stay a little less stressful. We were lucky enough to have dinner there a couple of times - great meal. The bar and bar menu was also lovely. Nice and close to shopping village. It was a little cold so we didn’t get to use the pool - but it looked great. Maybe next time….

Dated, needs a facelift

Nota Tripadvisor 3.0/5

chardlie081 Romântica - Avaliação com certificação TripAdvisor

Dated, needs a facelift. Cleanliness really needs to be stepped up. Dusty walls, dusty furniture, dirty walls and bathroom. Does not appear their cleaning is to a standard. Water damaged vanity, paint coming off the wall and a dirty stain in the couch (who knows what it is) Located in a prime location, that’s the only thing good about this place

Fraco mas bem ocalizado.

Nota Tripadvisor 3.0/5

Afonso B Romântica - Avaliação com certificação TripAdvisor

O hotel fica muito bem localizado, ao lado dos Jardins, que é parada obrigatória para turistas. Além disso fica a poucos minutos de carro de muitas vinícolas da região. O hotel é bem velho, está relativamente bem cuidado, um retrofit cairia muito bem. A piscina parece muito boa, em área descoberta, não usei pois estava muito frio. Não identifiquei benefícios por ser membro Gold do Le Club Accor. O café da manhã é fraco, o que salvou foi que podíamos pedir ovos à la carte, e a geléia feita com frutas vermelhas da região também era maravilhosa. Os funcionários do hotel são simpáticos e sempre nos atenderam muito bem. Há desconto de 50% nos ingressos para o Hunter Valley Gardens concedido aos hóspedes, o ingresso deve ser comprado na recepção do hotel. Se comprar na entrada dos jardins não haverá desconto. Hotel ok, nada barato, quarto um pouco maior que Ibis, porém deveria estar classificado como Ibis e não Mercure.

Thank you for your feedback in regards to your recent stay with us. I was pleased to see you enjoyed your stay and got to order your selected type of eggs with breakfast. We can improve on our member benefits for your next stay as Gold Members are important to us and should be rewarded for their loyalty. Thank you for bringing this to our attention. Kind regards Julie @ Mercure

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 662 comentários 9.8/10 Localização
  • 1.344 comentários 6.3/10 Quarto
  • 992 comentários 7.9/10 Serviço
  • 29 comentários 3.7/10 Internet
  • 542 comentários 3.8/10 Limpeza
  • 487 comentários 7.9/10 Conforto
  • 269 comentários 7.9/10 Pequeno-almoço
  • 59 comentários 8.2/10 Centro de Bem-Estar/Spa

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