Mercure Newcastle 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 1.787 comentários

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Mercure Newcastle - Image 1
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12 Steel Street, 2302 NEWCASTLE, Austrália

Descrição

Extras do hotel

  • Hotel de 4 estrelas tranquilo e fresco perto do empreendimento Honeysuckle de Newcastle

  • Alojamento espaçoso em Newcastle com piscina e fácil acesso à praia

  • Localização ideal para explorar os restaurantes, bares e Hunter Valley de Newcastle

  • Os quiosques de auto-check-in e check-out expressos facilitam a chegada e a partida

  • Salas de reuniões bem equipadas para eventos de negócios e banquetes

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Localização do hotel

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Austrália

GPS:-32.92733, 151.76349

Telefone
Fax 0/00000000

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

DISTRIKT PRESS CAFE

O Distrikt Press Café é a casa longe de casa, com pratos nutritivos e decoração leve, mas vibrante. Quer venha para uma refeição ligeira, prato principal ou deliciosas sobremesas que chamem a atenção, temos especialidades para todos os gostos e ocasiões.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  1.787 comentários

Classificação do TripAdvisor  2.8/5  40 comentários

Good location but that is it...

Nota Tripadvisor 1.0/5

Douglas L Avaliação com certificação TripAdvisor

Mercure Newcastle is located in a very convenient location and has access to parks, shopping centres and amenities. However, the hotel itself is a big disgrace and by far the worst Mercure that I have ever been to and is in desperate desperate need of a makeover. For a supposed 4 star hotel, there were cracked tiles in the bathrooms, scales/mould over the tap heads, and worst of all DEAD COCKROACHES in the room! When we raised this to reception, they said that this was normal and offered to clean the room for us. There was no empathy or offer to change rooms or to give us a place to have a meal while we wait for the room to be cleaned. My partner had to fight to have the room changed and even then, the other room smelled as damp and dusty on the windowsills (minus the cockroaches). Mercure really needs to re-assess this site and how it manages its rooms as well as customer service. This place has really put a sour taste in my mouth on whether I continue staying with the Mercure brand.

Don’t stay here! Room was filthy

Nota Tripadvisor 1.0/5

Geeman63 Avaliação com certificação TripAdvisor

This has to be one of the saddest and most disgusting Accor hotels. Despite paying in excess of $250 for the “privilege” the room I was allocated stank of cigarette smoke (it shouldn’t) and was filthy. See pics. Avoid this property at all costs.

Off to a bad start

Nota Tripadvisor 2.0/5

Ron B Avaliação com certificação TripAdvisor

On arrival at 3pm we were told there were no parking spots available despite seeing 5 empty spaced from where we sat in the car. The staff member told us these had been reserved by guests staying more than one day despite the booking saying spots could not be reserved. I have stayed in hundreds of motels and have never been able to reserve a car space. We had to park in a shopping centre carpark so distance away. Also the "recent renovations" were merely some coating applied to the bath and tiles in the small bathroom.

Poor old and bad service in the restaurant and bar

Nota Tripadvisor 2.0/5

Michael M Avaliação com certificação TripAdvisor

So I have stayed at the Mercure Charleston and that is good so I thought I would try the city version had high hopes all were left wanting slow lifts to floors bathroom small and a shower over bath poor water pressure had to hit the toilet ever time to stop it running fan so bloody loud had to close the door at night cups are crap they are trying to some kind of eco friendly using recycling coffee pods nope just garbage no movies or foxtel cheaper hotels provide this poor power point places at bedside the list goes on really need complete renovations before that think they can charge 200 a night got to the best Western Apollo before this place oh and parking is just abysmal and the charge you for it really just don't go

Noisy and in need of renovation

Nota Tripadvisor 3.0/5

FrequentFlier623713 Avaliação com certificação TripAdvisor

Convenient location. 24 hr reception was great and staff were friendly. We rang ahead to ask about car parking and were told that there’s usually enough car parking for all guests, but when we arrived there was a sign to say the car park was full. We then had to park on the street. Room was spacious but in need of renovation, particularly the bathroom. Minibar isn’t stocked in rooms.. you need to order your minibar items from room service. There were plastic cups for tea/ coffee which wasn’t a nice experience. We were woken up at 2:30am by people who were yelling out on the street.. so if you want a peaceful stay, perhaps try somewhere else.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 796 comentários 7.7/10 Localização
  • 1.358 comentários 5.1/10 Quarto
  • 1.133 comentários 7.9/10 Serviço
  • 12 comentários 5/10 Internet
  • 683 comentários 5.1/10 Conforto
  • 612 comentários 4.1/10 Limpeza
  • 350 comentários 3.2/10 Atmosfera
  • 278 comentários 3/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.