ibis Styles Geneve Carouge 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,615 件のレビュー

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ibis Styles Geneve Carouge - Image 1
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Route De Saint Julien 3, 1227 CAROUGE, Switzerland

説明

ホテルのその他の情報

  • Free WIFI throughout the hotel

  • Nothing like a fresh and balanced breakfast already included in your rate!

  • Visit Geneva for free with the transportation card provided at check-in.

  • Stay connected 24/7 - free WiFi.

  • The Café Dessiné welcomes you to relax, work or refuel.

当ホテルの客室

ホテル所在地

ibis Styles Geneve Carouge

Route De Saint Julien 3
1227 CAROUGE
Switzerland

GPS:46.179487, 6.138058

電話番号
ファックス +41 22 544 86 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

LE CAFE DESSINE

Café Dessiné welcomes you to a warm place to discover the world of Geneva comics. We are waiting for you at our café to enjoy a good meal and come discover our menu of cocktails and artisan beers.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,615 件のレビュー

トリップアドバイザーの評価  4.5/5  262 件のレビュー

2023エクセレンス認証

Top stay in Geneva a bit out of city center

トリップアドバイザーの評価 5.0/5

glennp724 トリップアドバイザー認証口コミ

The hotel is new, large rooms, clean and good airconditioning, spacious clean bathroom with hot and cold water. Rooms are cleaned well. Tram Station Carouge Rondeau is 50 meters in front of hotel where Tram 18 goes directly to Gare Cornavin and Downtown Shopping Center (Station Bel Air) and Lake Geneva and at 200 meter walking Bus 23 goes to Nations and Palais des Nations and WHO and ILO. Breakfast is good with breads, vroissants, cake, butter, cheese, eggs, fruits, yohhurt, sausages etc fresh fruit juice and coffee. There is a good Kebab shop and a small shop at other side of the road. Cointrin Airport is appr. 15 minutes from Hotel. Check in is easy and sometimes before 1500 pm. Personell is friendly. Iron is available at the ñobby for free. Hotel is thematic dedicated to historic cartoonist of the region The rooms could use a safe and water cooker.

Nice hotel

トリップアドバイザーの評価 5.0/5

Jack v Friends getaway - トリップアドバイザー認証口コミ

Nice accommodation and everybody extremely friendly. Enjoyed it!! Will certainly come back if i have to visit my friends at Geneva again !!

好立地&朝食

お客さまの声 4.5/5

Researcher I. P. ビジネス - 確認済みレビュー すべて

ジュネーブ宿泊時に連泊しました。ジュネーブ市内までは路面バスで15分でバス停はホテル前で便利。朝食は宿泊費用に含まれており、特にクロワッサンとコーヒーが美味しい。ホテルクラークの方も質問やお願いに英語で丁寧に対応してくれました。

Dear Yuji M., We very much appreciate your comments regarding your stay at the ibis Styles Genève Carouge. We are delighted to read that you particularly enjoyed the breakfast with its warm morning croissants and our locally roasted coffee. We hope that you liked the city of Geneva just as much as the hotel. We look forward to welcoming you again. Marc, Reception Desk.

A mixed experience, would rate 7 out of 10.

トリップアドバイザーの評価 3.0/5

Nicola_W_0108 トリップアドバイザー認証口コミ

We stayed at this Ibis Styles recently and here is a summary of various aspects from our experience: Prior to our stay = the hotel emailed travel passes the day before, which gave us free travel on all public transport in Geneva. It seems a lot of hotels there provide this. It was very useful, convenient, included our travel from the airport to the hotel, and saved us some money during our trip. Check-in = friendly welcome from staff, they spoke fluent English and French, we were able to check in early (however being charged 30 CHF to do this was expensive). Positives of the room = spacious & clean, modern, nice window seat, bed was comfortable, free WiFi included was efficient, good housekeeping services, we slept well and weren’t disturbed by noises so that suggests the soundproofing was good quality. Negatives of the room = the air conditioning didn’t work well or cool the room. Spoke to reception about the issue and they explained the rooms don’t have proper air conditioning because of the way they were made (on Ibis website the rooms are listed as having air conditioning, so I find this description misleading). The staff were apologetic, helpful and were able to provide a fan, which was definitely needed throughout our stay due to the hot weather! Without a fan, the temperature in the room would not have been bearable in summer as the thermostats can only be turned down by a limited number of degrees and the temperature of ours would not go below 23 degrees during our stay. We noticed that other guests had also been provided with fans by the hotel. I was disappointed that there was no mini fridge in the room - this is something which I would have expected in an Ibis Styles room due to the upgraded facilities/increased prices. Despite the room being large, there was a lack of storage space/hanging space for clothes and not enough hangers. Only one spare pillow provided when the room was booked for two guests. We were provided with one complimentary bottle of water in the room when we checked in - again, not sure why they didn’t provide two bottles, to make it one per guest. This was not replenished during our stay. Miscellaneous request = at the time of booking, we added a note to explain it would be our wedding anniversary during our stay and asked if the hotel could do anything simple to make this occasion even more special. We had no response. When we contacted them a few days before, enquiring about the travel passes we had read about online, we also asked again if the hotel could do anything for our anniversary - we would have only been expecting a small gesture such as folding the towels into nice shapes or putting a chocolate on the pillow for example. We weren’t expecting anything for free and would have paid in order for something special to be done. However the subject was ignored by the hotel for a second time and nothing was done in the room for our anniversary. If this is something which the hotel can’t accommodate, we would have understood, but would have expected them to have the courtesy to respond to our request either way. Location = peaceful location in Carouge, out of the city centre. The area felt safe at all times. Very convenient for public transport links as the tram stops were literally right outside the hotel, all you need to do is cross the road. Breakfast = was included within the room rate. It was buffet-style so you helped yourself. Pastries, pancakes and omelettes were our favourites. The food was plentiful and varied, but we would have liked a few different options to suit us better e.g. more vegetarian cheese (Gruyère is not and we don’t eat Brie), pretzels, some cooked potatoes or mushrooms etc. The breakfast room was very warm and stuffy with no air coming in, which was uncomfortable when trying to eat. Other food = we ate an evening meal at the hotel one night. The menus are displayed in the lifts so you can have a look at options in advance. There were several vegetarian choices. The food we had was nice. The service was a bit hit & miss and it seemed like other customers were given more attention from the staff while we felt overlooked. Check-out = this was smooth and efficient. We were able to leave our luggage at the hotel and collect it later the same day which was positive. On balance, I would award a rating of 3.5 out of 5 (but don’t have that option with Tripadvisor). We would probably stay at this hotel again if in Geneva, but would plan to come at a cooler time of year so the lack of air conditioning wouldn’t be an issue. I remain disappointed that the hotel didn’t acknowledge our anniversary or request.

Dear Nicola, We thank you for your comment and are happy that you have chosen our House for your birthday. We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, we did not succeed this time. The quality of service received during your stay does not correspond to the memories that we wish to leave with our guests and that which our teams usually provide to our guests, we ask you to accept our most sincere apologies. The satisfaction of our customers is constantly at the center of our priorities and I ask you to believe that your comments have been reviewed by the teams in order to concentrate our efforts on the various points that you have highlighted. See you soon, during your next stop in Carouge, Victoria M. General Manager

Excellent - comfortable clean and very friendly.

トリップアドバイザーの評価 5.0/5

Clementine849 トリップアドバイザー認証口コミ

I stayed here on two occasions while visiting my daughter who lives nearby. It was so friendly and comfortable! The room had everything I needed with an excellent shower. The bed was comfortable. All fairly basic but extremely clean and complete. Those behind the desk were helpful and approachable. Breakfast was very good with a friendly and helpful waitress. Tram stop outside the door takes you to central Geneva.

Thank you very much for taking the time to share your experience through these lines. We are delighted to read that your stay gave you complete satisfaction. We hope to have the pleasure of seeing you again soon. Sincerely, Victoria M. General Manager

との提携 TripAdvisor

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周辺の他の施設

Carougeのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。