Aparthotel Adagio Monaco Palais Josephine

Avis müşterileri puanı (ALL Puanlama) 4.2/5 623 görüş

En iyi fiyat
garantisi
Aparthotel Adagio Monaco Palais Josephine - Image 1
Aparthotel Adagio Monaco Palais Josephine - Image 2
Aparthotel Adagio Monaco Palais Josephine - Image 3
Aparthotel Adagio Monaco Palais Josephine - Image 4
2A avenue du Général de Gaulle, 06240 BEAUSOLEIL, France

Açıklama

Otel ekstraları

  • Near the casino & the Palais des Congrès

  • 10 min walk from the beach

  • Outdoor swimming pool (open in season)

  • Indoor private parking

  • 24-hour reception

Konaklama olanaklarımız

Otelin konumu

Aparthotel Adagio Monaco Palais Josephine

2A avenue du Général de Gaulle
06240 BEAUSOLEIL
France

GPS:43.742724, 7.42561

Telefon
Faks +33 4 92 41 20 01

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

Kahvaltı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  623 görüş

TripAdvisor Derecesi  3.5/5  494 görüş

Complaint Regarding Non-Functional Internet Service During My Stay

Tripadvisor puanı 1.0/5

Josie G TripAdvisor onaylı yorum

I am writing to express my dissatisfaction with my recent stay at your esteemed hotel in Monaco. While I have always appreciated the hospitality and services provided by ADAGIO , my recent experience was marred by a significant issue that I believe warrants your attention. During my stay in Adagio Palais Josephine from the 23rd of June to the 28th of June, the internet service in my room (room 320) was not functioning. As a business traveller, reliable internet connectivity is crucial for me to stay connected with my family and manage my professional commitments. Although I complained three times about the lack of internet in my room, everyone assured me that the internet connection was working perfectly fine, and they reacted as if I were complaining for no reason. I must inform you that one day prior to my departure from your hotel, I discovered that there was internet connection only in the bathroom! I had no clue. If I had known, I would have put my pillows and covers in the bathtub and stayed there day and night. Unfortunately, due to the lack of internet service, I had to purchase expensive roaming packages from my Greek internet provider to stay connected. The consequences of this situation were severe: 1. I lost several important businesses deals due to interrupted communication and lack of timely responses. Each 500MB I was purchasing at the cost of 102 euro was vanishing in 20 minutes. 2. The excessive use of roaming packages led my Greek internet provider to suspect fraudulent activity, resulting in my phone and internet services being cut off. This added another layer of inconvenience and stress to my stay. I believe that reliable internet service is a basic expectation and a standard offering in hotels of your calibre. The lack of such a service not only caused significant financial loss but also impacted my professional and personal life adversely. EXTREMELY DISSAPOINTED!! NEVER AGAIN!!

Dear Josie G, Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Monaco Palais Joséphine. We sincerely apologize for the inconvenience you experienced due to the non-functional internet service in your room. Your comments are of utmost importance to us, and we regret that we fell short of meeting your expectations, especially as a business traveler. Please be assured that we have taken note of your concerns and will address them with the relevant team to prevent such occurrences in the future. We understand the criticality of reliable internet connectivity and are truly sorry for the impact this had on your professional commitments and personal life. Should your travels bring you back to Monaco, we would appreciate the opportunity to restore your faith in our services. Warm regards, Sandie Payne Directrice Adjointe Adagio Monaco

Apt521 smells of raw sewage, host Andrea is arrogant and refuses to send maintenance team

Tripadvisor puanı 1.0/5

neilaC5854RI TripAdvisor onaylı yorum

Truly dumbfounded by the staggering level of arrogance, inertia, unwillingness and incompetence of the host Andrea at this apartment. The smell of raw sewage is overpowering and unbearable — Andreas did NOTHING to try to resolve the issue, other than to make fun of a request for him to send a maintenance engineer to the property and suggested it needed a plumber instead, as if this was a laughing matter. The stench in this apartment clearly breaches all levels of hygiene and modern safety standards — a truly terrible experience that was not helped by the lofty, haughty and extremely sneering and arrogant approach of Andrea. His despicable manner needs to be highlighted, along with his apparent suggestion that this was normal for the area — what a lamentable, bizarre and deeply unprofessional attitude. In addition, he also concocted a story about the lights (which did not work on arrival) and then, for no reason at all, sent a contractor to remove a working kitchen light. Strange. This person should not be working in customer relations. Finally, I have made two complaints to booking.com and not received a single response. Terrible, terrible attitude. DO NOT STAY IN APT521!!!!

CAREFUL: Scam and fraudulent charges

Tripadvisor puanı 1.0/5

Julian G TripAdvisor onaylı yorum

Two weeks after leaving, the hotel continues to place charges on my credit card in the amount of $265.48 and $132.63. When confronted the receptionist denied it first, and then claimed to refund me but never did. Had to report fraud to my bank to stop the repeating charges.

Dear Julian G, Thank you for bringing this matter to our attention. I apologize for any inconvenience you have experienced regarding the unauthorized charges on your credit card. We take such matters very seriously and I assure you that we investigated this thoroughly and now everything is cleared, we made a preauthorisation on your credit card but we didn't take more than the rate you have to pay for your stay, be sure of that. Your feedback is important to us, and we will take it into account as we review our procedures to prevent such incidents in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Sincerely, Sandie Payne Deputy Director of Adagio Monaco Palais Joséphine

I loved this aparthotel

Tripadvisor puanı 5.0/5

Yvonne A TripAdvisor onaylı yorum

This aparthotel is absolutely lovely. I had a gorgeous spacious apartment on the 7th floor, with views over Monaco and the sea. There was also a balcony - which I wasn't expecting. The apartment was modern, airy and fully equipped and there's a pool on the roof. Breakfast was nice - and ran until 10.30! So top marks for that. The hotel is less than 10 minutes walk to Casino square and the railway station is also about 10 minutes away, so a great situation. There is a little market on the street on Sunday and there is a Casino supermarket about a minute away as well as a wholefood supermarket. Staff were helpful and friendly. Fantastic.

nice hotel in Montecarlo

Tripadvisor puanı 4.0/5

kmideg TripAdvisor onaylı yorum

Visiting Montecarlo require a nice clean and safe place for a family with kids. we found all this in this hotel , they don't have room service but the area around you full of coffee shops and resturants.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandie Payne Directrice Adjointe Adagio Monaco Palais Joséphine & Monte Cristo

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