Novotel Monte Carlo 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.230 görüş

Novotel Monte Carlo - Image 1
Novotel Monte Carlo - Image 2
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Açıklama

Otel ekstraları

  • 3 minutes' walk from the SNCF train station

  • An ideal spot for discovering Monaco with Place du Casino & Prince’s Palace

  • Certified Responsible Restaurant inspired by the rivieras of the world

  • Secure, paid public parking (Roqueville Parking Lot Level D)

  • Unheated outdoor swimming pool, open from 9am to 7pm from May to September

Konaklama olanaklarımız

Otelin konumu

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Azzurra Kitchen

Welcome to Azzurra Kitchen, for business or private lunches, outdoor meals or a bite with friends. The dishes, prepared with local produce, will make you feel like you're on the Riviera.

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.230 görüş

TripAdvisor Derecesi  4.0/5  2.914 görüş

Extremely Disappointed with NOVOTEL Hotel – Never Again

Tripadvisor puanı 1.0/5

roger k TripAdvisor onaylı yorum

Extremely Disappointed with NOVOTEL Hotel – Never Again We stayed at this hotel on December 18th, 2024, and were extremely disappointed with our experience. After checking in, we went to watch the Paris vs. Monaco soccer match. When we returned to our room at 1 AM, it was very cold outside, and I was eager to take a shower. However, there was no hot water—only warm water. I immediately called the manager, who came to our room to check the water temperature. He confirmed that the water was cold or warm, but not hot at all. He promised to look into it the following morning but did not offer us another room or any alternatives at that time. The following morning, two technicians arrived around 10 AM to inspect the issue. They confirmed that something was wrong with the water system and said it would need to be fixed or further investigated. At that point, I had no idea what to do—no shower, no resolution, and it was cold outside. We had paid over $350 + for the room, yet couldn’t even take a proper shower! By 11 AM, we checked out and escalated the issue to a higher-level manager. Unfortunately, she was rude and dismissive. She claimed the technician had fixed the problem and that the water temperature was now considered normal for the shower. We were shocked by her response—how could the technician have fixed the problem when we had been watching them in the bathroom? She was lying to us. There was no apology, compensation, or offer of any solution. She seemed to trust the technician over the paying customers. We had been traveling for over 12 days through the south of France, staying at excellent four-star hotels, all of which were fantastic—except for the NOVOTEL Hotel. We will never return to this hotel and would not recommend it to others. The lack of service, care, and basic customer attention was absolutely unacceptable. The manager’s rude behavior and complete disregard for customer satisfaction, without offering even a discount or apology, were beyond disappointing.

Iyi konum

Avis müşterileri puanı 4.5/5

Ayca I. Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Otelin konumu harika, tren istasyonu ve kasinoaya cok yakin. Bulundugu sokak ve cevre tek basina ziyarette bulunan kadin gezgin icin cok guvenli. Otelin mimarisi rafine guzellikle. Kahvaltisi cok iyi. Calisanlar cok guler yuzlu ve yardimsever. Temizlik personeli yardimsever ve saygili. Yine gelirsem yine bu otelde kalirim. Tatilimi guzel gecirmeme vesile oldugun icin Tesekkurler Novotel..

Dear Ayca G., Thank you so much for sharing your detailed and thoughtful feedback about your stay at the Novotel Monte-Carlo. We are thrilled to hear that you enjoyed our central location, which is close to the train station and the casino, and that you found the neighborhood safe and suitable for solo travelers. It’s wonderful to know that you appreciated the refined beauty of our architecture, the quality of our breakfast, and the warm and helpful attitude of our staff, including the housekeeping team. We are especially grateful for your kind words about the cleanliness and the staff member who cleaned your room, as well as your recognition of our bartender’s contribution to your experience. Your compliments will be shared with the entire team, as they mean a lot to us. We look forward to welcoming you back on your next visit to Monaco. Thank you again for choosing Novotel and for making us part of your enjoyable holiday. Kind regards, Maxime Grekul Duty Manager

I recommend this hotel unreservedly.

Tripadvisor puanı 5.0/5

TravellerBD TripAdvisor onaylı yorum

We have stayed here numerous times. Always a good night's sleep and good experience in the restaurant. Breakfast buffet is excellent and highly recommended - eating outside is nice but there are smokers. Evening meals are also excellent and well prepared good food. Parking underneath hotel in 4 level garage, fairly small spaces for US drivers but it's fine and very convenient indeed. Highly recommend this hotel.

Monte Carlo was amazing! Great hotel and friendly staff but meal choices limited

Tripadvisor puanı 4.0/5

Vanessa P TripAdvisor onaylı yorum

We recently came back from a long weekend in Monte Carlo and stayed at Novohotel. The hotel was situated within walking distance to the main attractions and the railway station. The rooms were modern, the beds and pillows very comfortable. The reception staff were extremely helpful my only complaint was the food choices were limited and lack of vegetarian options. However absolutely loved Monte Carlo!

Felt like a VIP

Tripadvisor puanı 5.0/5

Cimbora93 Couples - TripAdvisor onaylı yorum

Absolutely amazing stay! Thank you for making our stay special - special thanks to Felicia on reception. Room was clean and comfortable. It was very soundproof, there was a big thunderstorm during the night, and we slept through it. Hotel is in walking distance to all the sights, and parking is very good too.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.234 görüş 9.6/10 Konum
  • 1.478 görüş 7.2/10 Oda
  • 1.722 görüş 9.1/10 Hizmet
  • 20 görüş 8.1/10 Wifi
  • 683 görüş 9/10 Kahvaltı
  • 674 görüş 6.4/10 Konfor
  • 550 görüş 7.7/10 Hijyen
  • 421 görüş 7.3/10 Yemek

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