Mercury Thalasso and Spa Port Frejus

Name: Mercury Thalasso and Spa Port Frejus - ALL
Address: 16 Quai dei Caravello, Port-Fréjus Ouest, FREJUS, 83600, FR
Telephone: +33494525500
Rating: 3.9

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.267 ulasan

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16 Quai dei Caravello, Port-Fréjus Ouest, 83600 FREJUS, France

Mercury Thalasso and Spa Port Frejus

Hotel bagi pengelana yang mencari pengalaman lokal dan otentik

The whole team will be pleased to see you and help you enjoy a relaxing stay in the Mediterranean sun. Our fully refurbished Thalasso Institute and Spa is open every day for seawater treatments, beauty treatments and massages.

Located on the seafront, with access to seasonal water activities (boats, jet ski, etc.), the hotel is also next to Base Nature with its fleet of sporting equipment. Explore Esterel or relive the history of Fréjus with its many Roman ruins. Be taken in by the beauty and diversity of our beaches, both wild and landscaped, and enjoy swimming in the Mediterranean.

Near Fréjus and Saint-Raphaël, Mercure Thalassa Port Fréjus lets you discover Provencal culture. Also take advantage of our location to relax on the beaches of Saint-Aygulf or Saint-Tropez.

Welcome, from the team at the Mercure Thalasso & Spa Port Frejus hotel. We have a great location by the sea, with a restaurant & bar, thalassotherapy center, and lots more... Come by and say hi.

Ludovic DEROBERT Manajemen Hotel

Keistimewaan hotel

Thalasso Institute and Spa
Heated sea water course
Direct access to the beach
A 10-minute drive from the Saint-Raphaël TGV train station
Close to the Esterel Massif for hiking

Akomodasi kami

Kamar

Classic Room facing the town with 1 double bed

Maksimum 2 orang

Kamar disabilitas

Dari 237.46 € 237.46 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Kamar

Classic city-oriented room, 2 single beds

Maksimum 2 orang
24 m² / 258 sq ft

Selimut 2 x Tempat tidur single

Dari 237.46 € 237.46 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Kamar

Classic Room with port view and 1 double bed

Maksimum 2 orang

Dari 257.26 € 257.26 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Kamar

Classic room, Port view, 2 single beds

Maksimum 2 orang
24 m² / 258 sq ft

Selimut 2 x Tempat tidur single

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Classic Room facing the sea with 1 double bed

Maksimum 2 orang

Dari 270.76 € 270.76 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Kamar

Classic sea-facing room, 2 single beds

Maksimum 2 orang
24 m² / 258 sq ft

Selimut 2 x Tempat tidur single

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Privilege Room with port view and 1 double bed

Maksimum 2 orang

Dari 275.26 € 275.26 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Kamar

Classic Room facing the town with 1 double bed

Maksimum 2 orang

Kamar disabilitas

Dari 237.46 € 237.46 EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Lokasi hotel

Mercury Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

+33 4 94 52 55 00

+33 4 94 52 55 01

Layanan hotel

Check-in dari 15:00 - Check out sampai 12:00

Di properti

Kolam renang
Parkir
Menerima hewan
Antar-jemput
Restoran
Dapat diakses kursi roda
Pusat kebugaran
Wi-Fi
Air conditioner
Sarapan
Ruang rapat
Properti 100% Bebas Rokok

Di dekat properti

Parkir

L'ALBA HERMES

L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.

Pertemuan dan Acara

Jumlah Ruang Pertemuan: 3
Permukaan ruangan terbesar: 78 m² / 839.584 sq ft
Kapasitas maksimal: 80
Kapasitas maksimum untuk jamuan makan: 50

Cari tahu lebih lanjut

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 3.9/5 1.267 ulasan

Peringkat TripAdvisor 3.5/5 1.488 ulasan

Great location but in need of refurb

Cannes73 2025/03/29 Ulasan TripAdvisor tersertifikasi

Thank you very much for sharing your experience at the hotel. We are delighted that you appreciated our privileged location on the port of Fréjus and the friendliness of our staff. We take note of your comments regarding the need for refurbishment. As noted at reception, our lifts are undergoing refurbishment, so only one is available. You also have the possibility of ordering room service in the evening or we also have drinks available at reception. We look forward to welcoming you back after our renovations to provide you with an even more enjoyable experience.

Great Location, Everything else poor and nowhere near a 4 star hotel.. Give it a miss

Gregoribub 2024/06/08 Ulasan TripAdvisor tersertifikasi

Sir, I am sorry that you found our establishment poorly managed, being the operations director of the establishment since January, I would like to respond directly to you on all the points you mentioned. The edges of the restaurant tables are on order and will be repaired very soon, however I assure you that none of them are sharp and do not present any risk to our customers. All our rooms are cleaned every day so I am surprised not to have received your comment regarding the cleanliness of your room during your stay, my teams and I would have done what was necessary the same day. You mention food poisoning by blaming our restaurant. Please note that we are monitored by a laboratory with mandatory samples and regular checks all year round. Concerning the outdoor swimming pool, it is managed by our co-ownership, which for a week has been adding the necessary deckchairs for our customers. Please also note that the Alba Plage private beach which is located just in front of the hotel will open its doors next week, which will allow our guests to have several possibilities to make the most of our magnificent waterfront location while being on the Port and a stone's throw from downtown Fréjus and even the nature base for lovers of sport and nature. As for the parking intercom, this is new because it was installed in April and to date we have not noticed any malfunctions. I hope to see you again at the Mercure Thalasso & Spa of Port-Fréjus **** in order to give you a wonderful stay and prove me right by showing you throughout your stay that my teams and I are here for our customers and that our establishment continues to improve.

Dirty and dangerous room, senior reception staff gave poor service no wifi

F5351OFcharlotteb 2023/09/30 Ulasan TripAdvisor tersertifikasi

Stayed for three nights. A thick layer of dust coated everything. Advised reception who sent maintenance man to check. Was not resolved for the whole stay yet asked a couple of times. Plug sockets fell out of the wall leaving wires exposed. Shower in bath in a very small space but the only way that you can stand under the water is to stand with you feel on the slopes of the bath sides. You can not stand with your feet flat. It was extremely slippy and dangerous and had to hold on with one hand at all times. There was no wi fi at all in the rooms. The senior reception lady , long blknd hair was so rude. We asked to leave luggage and despite there being a locked luggage room she made me put it in the office with an open door where people passing it could see. The staff member whe we collected it was very confused as to why it was there. Waited at reception f9r ages, she is in the office on social media. She did not explain how to get into pools or exit to beach or towels. Added breakfast without asking us. Only discovered this on checkout! However, some other staff at other times were so helpful pleasant and polite. Location is great, five minutes from lots of lovely bars and restaurants. Thank you to the lovely maintenance man who sorted the plug sockets. He took the tome to answer some questions that that lady on reception shrugged her shoulders at even though he d8dnt speak much English took the time to use a translation app. Parking is paid and if the hotel don't have any, parking nearby can fill up and you might have to walk 10 mins to car park. We didn't eat. We tried to have a drink but gave up after waiting 15 mins whilst staff that said they were coming stacked plates and didn't serve us. A shame as service elsewhere in the town was amazing. An absolutely beautiful town, and short taxi to saint Raphael is worth it

Luxury beach vacation

Patricia P 2023/06/28 Ulasan TripAdvisor tersertifikasi

IF YOU HAVE A CHANCE TO GO THERE : MISS IT

Alexodur Solo travel - 2022/12/28 Ulasan TripAdvisor tersertifikasi

My room-suite was fine - Thalassotherapy treatments and staff were fine. What made my stay awful is the hotel restaurant " Ensouliea" Do Not believe what their website says. Breakfast very poor/ During my 50 + years of travelling the world , I had yet to see that, read on : A MAJOR DISAPOINTEMENT : the restaurant " Ensouleia " was ABOMINABLE !!! Keeping the very same menu for lunch and dinner for over a month , and with no plans to change , or offer A LA CARTE , was awful and just unacceptable . XMAS menu was just APPALING . What's more ,the management is fully aware that during the lead up time to Xmas and year end , all good restaurants in Port Frejus are closed , but did not really care if clients were left with ZERO AND POOR CHOICE for dinner ! So if you need to enjoy a nice and lovely dinner on location , you are in the WRONG PLACE AND TOWN . If you are only interested in Thalassotherapy treatments , you can as an out patient , and just rent a furnished apartment and do your own meals

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Peringkat pengguna web

Pengguna web lain yang memberikan peringkat untuk hotel kami

559 ulasan 8/10 Lokasi
858 ulasan 5.3/10 Kamar
906 ulasan 6.4/10 Pelayanan
15 ulasan 2.5/10 Internet
341 ulasan 3.6/10 Kebersihan
314 ulasan 4.1/10 Makanan
308 ulasan 6.6/10 Sarapan
209 ulasan 2.6/10 Kesepadanan nilai

139 ulasan 7.9/10 Lokasi
270 ulasan 5.1/10 Kamar
279 ulasan 6/10 Pelayanan
108 ulasan 3.4/10 Kebersihan
103 ulasan 6.2/10 Sarapan
100 ulasan 5.1/10 Kenyamanan
90 ulasan 4.1/10 Makanan
67 ulasan 3.8/10 Fasilitas

68 ulasan 8/10 Lokasi
76 ulasan 5.4/10 Kamar
100 ulasan 6.8/10 Pelayanan
37 ulasan 3.9/10 Kebersihan
36 ulasan 3.6/10 Makanan
35 ulasan 6.6/10 Sarapan
19 ulasan 2.6/10 Kesepadanan nilai
17 ulasan 3.2/10 Fasilitas

29 ulasan 7.5/10 Lokasi
53 ulasan 5/10 Kamar
54 ulasan 6.7/10 Pelayanan
15 ulasan 6.4/10 Sarapan
15 ulasan 4.1/10 Makanan
12 ulasan 4.8/10 Suasana
12 ulasan 3.8/10 Kebersihan
10 ulasan 2.8/10 Kesepadanan nilai

18 ulasan 8.1/10 Lokasi
37 ulasan 5.4/10 Kamar
58 ulasan 6.8/10 Pelayanan
21 ulasan 3.8/10 Makanan
15 ulasan 3.7/10 Kebersihan
11 ulasan 9.6/10 Pantai
11 ulasan 6.6/10 Sarapan
11 ulasan 4.8/10 Suasana

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