Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 3.9/5 1,412 reviews

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ALLSAFE approved hotel

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Our accommodation(s)

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI

GPS:12.905224, 80.229228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,412 reviews

TripAdvisor Rating  5.0/5  633 reviews

Certificate of excellence 2023

Great stay at Novotel Chennai OMR

Customer review rating 4.5/5

Manoj B. Families - Confirmed reviews ALL

Hello, We stayed at Novotel Chennai OMR from November 16 to November 19, 2023. We enjoyed our stay a lot. The hotel staff was a little laid back hence the service was slower than expected. The rooms were neat & clean; however some of the amenities like Netflix & Daily Fruit Basket mentioned in the confirmation email as well as on the website were not provided in the room. The ambiance of the hotel was good. The food served was good in quality & tasted good. Overall it was a lovely stay! Regards, Manoj B.

Very good stay good room

Customer review rating 3.0/5

Sunny P. Families - Confirmed reviews ALL

Resturant could be made better

Excellent Staff and Stay

Customer review rating 4.5/5

Diksha Couples - Confirmed reviews ALL

Great experience, good pool, wonderful staff.

Dear Diksha K., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Below average stay

Customer review rating 1.5/5

Devendra B. Business - Confirmed reviews ALL

Front staff refused to upgrade our corporate booking, though it was requested. Much unnecessary arguments by front staff leading to bad start of the stay. Bar at lobby level was full of infestations, we saw many cockroaches running around food and drinks. But who cares and staff laughed at us for complaining. Breakfast is just average. Some staff at breakfast area were friendly and polite. That’s the only savior for this hotel.

Dear Devendra b., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Good Stay

Customer review rating 4.0/5

Prasanth B. N. Families - Confirmed reviews ALL

Need to improve on the food.

Dear Prasanth Babu n., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Sincerely, Vineesh Kurup General Manager

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Other web-users rate our hotel

  • 311 reviews 8.6/10 Location
  • 1,091 reviews 7.4/10 Room
  • 3,194 reviews 8.6/10 Service
  • 28 reviews 6.8/10 WiFi
  • 1,742 reviews 8.6/10 Food
  • 557 reviews 6.9/10 Cleanliness
  • 528 reviews 9.4/10 Vibe
  • 337 reviews 8.1/10 Breakfast

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