فندق نوفوتيل طرابزون 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 560 أراء

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الوصف

خدمات الفندق الإضافية

  • خدمة WiFi مجانًا، تلفزيون بشاشة LCD‏26 إنشًا، أريكة، مساحة عمل

  • حوض سباحة داخلي، ملعب تنس، ناد رياضي مطل على الحديقة، ساونا

  • تراس لتناول المأكولات التركية والعالمية، بار

  • مجموعة من الغرف المتعدة الاستخدامات لتنظيم مناسبات فعّالة

  • على بعد 6 دقائق بالسيارة من المطار و15 دقيقة من وسط المدينة

الإقامات المتوفرة لدينا

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موقع الفندق

فندق نوفوتيل طرابزون

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 طرابزون
تركيا

نظام تحديد المواقع العالمي (GPS):40.97047, 39.837021

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  560 أراء

تقييم TripAdvisor  4.5/5  691 أراء

2024 شهادة تميّز

Bad hotel, I’m not recommend

ملاحظة Tripadvisor 2.0/5

Nigara Z تقييم TripAdvisor المعتمد

We didn't like the hotel at all, in the booking we indicated that there would be four adults and one child, we were given two rooms only for four, we called the reception twice, we went there twice, but no one did anything. There is no hot water in the shower, the rooms are dusty, old, the air conditioner almost doesn't work, upon arrival no one even showed us to the room, there are no brushes, no robes or anything else in the room. There is not a big choice for breakfast. In the evening we wanted to go to the pool, but we need swimming caps for it. No one warned us that we needed them, we had to buy them for 100 lira here. I don't know where the 5 stars came from, I think two stars are extra.

Dear Nigara Zikriyarova, First of all, thank you for taking the time to inform us about your experience at our hotel. While our primary goal as a team is to always provide the best service, the feedback from our guests adds experience and happiness to our team. We have done the necessary research on the situation you mentioned, but I should point out that since your reservation is for 4 adults and 1 child, there are 2 rooms in each room, 1 large bed and 1 sofa bed, and the room has been allocated according to the number of people. During check-in, it was stated that our rooms do not have 3 separate beds and your approval has been received. And after you checked in, your sofa bed was opened by our staff. We would like to state that the reason for the low number of products we leave in our rooms as standard is to minimize the footprint we leave on nature. In addition, if you have any needs, you can contact the reception and the product you need has been left in your room by the housekeeping and renewed daily. It is mandatory to wear a swimming cap in the indoor pool due to hygiene standards. If necessary, you can buy a swimming cap from the spa center. Thank you once again for taking your valuable time and sharing your objective comments. Best Regards, Dincer Cakmak General Manager

اقامه راعه

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

كانت قامة رائعة جدا الاستقبال كان جميل جدا اشكر الموظفة بشرى على حسن تعاملها ضيافةتها الرائع والأخلاق الراقي

Dear Rabi Abdul Jaber Yousef O., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dincer Cakmak General Manager

اقامه رائعه

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

قسم الحجوزات الاستقبال الضيافه الرسبشن ممتازين جدا اشكر المظفه بشرى على حسن تعاملها واستقبالها الراقي

Dear Hosein G., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dincer Cakmak General Manager

رائع وهدووء

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

اشكر جمع موظفين الرسبشن وقسم الحجوزات والاستقابال كان ممتاز سريع و قممة في الاخلاق . خاصتاً الموظفه بشرى على حسن تعاملها وضيافتها وشرح كل شي بالتفصيل صبوره جداً الله يقويها يارب . الكل راح يختارو الفندق هذا بسببوجود بشرى

Dear Abdullah Mohammed S A., We are happy to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team, especially Mrs.Bushra .We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincer Cakmak General Manager

اقامه رائعه واشكر المظفه بشرى

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

فترت الحجز كان ممتاز وسريع والرسبشن كانو خدومين الاستقبال والضيافه رائعه اشكر المظفه بشرى على اهتمامها الجميل

Dear Khalid Saleh A A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinçer Çakmak General Manager

بالاشتراك مع TripAdvisor

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