SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 817 reviews

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Royal Road, Beau Champs, 61008 Bel Ombre, Mauritius

Description

Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

  • Indulge your taste buds in our local culinary experience

  • Experience the Mauritian generosity and art de recevoir

Our accommodation(s)

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Hotel location

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

GPS:-20.509883, 57.435022

Telephone
Fax +230 615 1049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  817 reviews

TripAdvisor Rating  4.5/5  4,059 reviews

Certificate of excellence 2024

Birthday bash 🎂

TripAdvisor rating 5.0/5

Noush B TripAdvisor review

We spent an amazing time with the Sofitel team for a birthday celebration. My welcoming was very warm and staff very helpful especially mr nayesh who helped us find a location for mini photoshoot. We were made to feel very special and I would highly recommend coming here for celebrating special occasions! ❤️ Loads of love ❤️

Dear noushb2025, Thank you so much for your kind words! We're thrilled to hear that you had such a memorable time with us. Mr. Nayesh and the entire team are delighted to have been part of your special celebration. We’re so happy that you felt welcomed and taken care of. We look forward to welcoming you back for more wonderful memories! Warm regards, SO/ Sofitel Team

Extraordinary

TripAdvisor rating 5.0/5

Lakshmi P TripAdvisor review

They property is amazing..staffs were really good.amazing experience ever . would recommend to visit the property..so calm ..great beach view..rooms are really clean.. property is so nature friendly.. everything is so hygeine.must visit

Dear lakshmip, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an amazing experience at our property. It’s great to know that you enjoyed the calm atmosphere, the beach view, and the cleanliness of the rooms. We take great pride in providing a nature-friendly and hygienic environment for our guests. We truly appreciate your recommendation and would love to welcome you back for another unforgettable stay! Warm regards, SO/ Sofitel Team

Great location but need to upgrade guest experience.

TripAdvisor rating 3.0/5

Gkaura17 TripAdvisor review

The location for SO Sofitel is really great and so is the property but the guest experience is somewhat lacking in comparison. With just 1 restaurant and bar being operational, food options are lacking when compared to other 5 star properties and the eating experience was average. Staff at the restaurant was average with very weak and sometimes negligible attention towards the guests. Although Monisha at the front desk and Raj the concierge were great and were the only standouts from the staff during our stay. Guest experience needs to be better given the value proposition.

Dear Getaway21221308915, Thank you for sharing your feedback. We're happy to hear that you enjoyed the location and property, as well as the service provided by Monisha and Raj. However, we're sorry to learn that the dining experience and overall guest experience didn't meet your expectations. Your comments about the restaurant and staff have been noted, and we sincerely apologize for the areas where we fell short. We are committed to improving our services and guest experience, and your feedback is invaluable in helping us achieve that. We hope to welcome you back for a more seamless experience in the future. Warm regards, SO/ Sofitel Team

Smooth and relaxing stay!

TripAdvisor rating 5.0/5

Henri A TripAdvisor review

We had a super nice and relaxing stay. All the staff were super good and helpful. The room was clean and comfortable with nice bed and pillows. Atmosphere was chill and relaxing and at the beach you were almost by yourself. Hotel area was nicely green and nature vibes.

Dear 798henria, Thank you so much for your kind words! We’re thrilled to hear that you had a relaxing and enjoyable stay. It's wonderful that you found the room comfortable and the atmosphere so peaceful. We’re glad the staff could help make your experience special, and that you were able to enjoy the tranquility of the beach and the beautiful natural surroundings. We hope to welcome you back for another great stay soon! Warm regards, SO/ Sofitel Team

One of the best hotels I have ever stayed. Room is very spacious and aesthetically pleasing.would love to come back.

TripAdvisor rating 5.0/5

Monisha78 TripAdvisor review

One the most beautiful property for staycation. Rooms are very clean,spacious.staff are very friendly and kind to all the guests. Beach is just 2mins walk from the room, and the best part is it’s a private beach.will come back very soooonnn

Dear Monisha78, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a great staycation and enjoyed the clean, spacious rooms, as well as the friendly and kind staff. It's fantastic that you loved the private beach and the proximity to your room. We can’t wait to welcome you back very soon for another memorable experience! Warm regards, SO/ Sofitel Team

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Other web-users rate our hotel

  • 285 reviews 8.8/10 Location
  • 433 reviews 7/10 Room
  • 771 reviews 8.7/10 Service
  • 15 reviews 4.1/10 WiFi
  • 133 reviews 5.4/10 Cleanliness
  • 78 reviews 4.8/10 Value
  • 77 reviews 7.4/10 Breakfast

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Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 (1898 reviews)

At 23.12 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.