SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.2/5 789 reviews

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Royal Road, Beau Champs, 61008 Bel Ombre, Mauritius

Description

Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

  • Indulge your taste buds in our local culinary experience

  • Experience the Mauritian generosity and art de recevoir

Our accommodation(s)

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Hotel location

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

GPS:-20.509883, 57.435022

Telephone
Fax +230 615 1049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  789 reviews

TripAdvisor Rating  4.7/5  4,892 reviews

Certificate of excellence 2025

Family holiday in paradise

TripAdvisor rating 5.0/5

Ayouba S TripAdvisor review

Everything went very well, Raj and the team were just fantastic. The location, the rooms and all the surroundings were just beautiful. The rooms are really ideal for families.

Honeymoon stay at So Sofitel

TripAdvisor rating 5.0/5

Amith Kumar M TripAdvisor review

We stayed at So Sofitel hotel for our honeymoon and found it really quiet and peaceful. The staff are really friendly especially Raj who was very courteous with all our queries and requests. We had a romantic breakfast in our room arranged by the staff Krishna here. We also had a romantic aperitif - a date night arranged for us. The stay was very lovely. We enjoyed our stay here and would recommend for anyone seeking a quiet and relaxing place

Excellent

TripAdvisor rating 5.0/5

Sushmitha S TripAdvisor review

Very quite and pleasnt environment to spend quality time with your loved ones. We stayed in So sofitel for 8 days and had a very nice time. The staff here are very friendly and cooperative. Very welcoming enviorment and people. The rooms are spacious and cozy. Would like to visit here again

Friendly staff who always want to help. Rooms are very clean and people are generally kind.

TripAdvisor rating 5.0/5

Flyer11539956667 TripAdvisor review

Food is delicious and the staff is friendly. We were served like royalty!! Rooms are clean and superb. We were treated like royalty!

Booked the hotel at the last minute to surprise my husband for a relaxing weekend but got only dissatisfaction!!

TripAdvisor rating 2.0/5

dya k TripAdvisor review

We checked in on Friday with a planned stay of two nights. Upon arrival, the reception team welcomed us in a professional and pleasant manner, which we truly appreciated. Unfortunately, the positive first impression was not maintained throughout our stay. We encountered multiple issues in our room, including a non-operational telephone and a defective outdoor bathtub. Additionally, a glass was accidentally cracked, and during the minibar replenishment, small pieces of broken glass were left on the floor. Concerned about safety, I requested to speak with the housekeeping manager; however, after waiting approximately 20 minutes, only a supervisor attended to the matter. Our experience at the spa was also disappointing. When we inquired about massage availability, the therapist responded rudely and appeared unwilling to communicate, as she was occupied with her mobile phone. Furthermore, at the main restaurant, our table was not set upon arrival, and we were required to wait while holding our plates. Although an officer later apologized and offered three complimentary cocktails, this gesture did not fully compensate for the inconvenience experienced. Given the reputation of the hotel, these service lapses were unexpected and affected the overall quality of our stay. I hope this feedback will be taken seriously and used to improve service standards for future guests.

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Other web-users rate our hotel

  • 268 reviews 8.6/10 Location
  • 447 reviews 5.9/10 Room
  • 752 reviews 7.7/10 Service
  • 17 reviews 1.6/10 WiFi
  • 391 reviews 6.3/10 Food
  • 212 reviews 6.6/10 Amenities
  • 133 reviews 3.7/10 Cleanliness
  • 102 reviews 5.8/10 Pool

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Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 (1555 reviews)

At 23.146 km

See the hotel

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.