French luxury and local cuisine in the world's most exciting city
Experience a luxurious stay at the SO/ Mauritius. Designed by architect Lek Bunnag and decorated by designer Kenzo Takada, the hotel combines luxury and Zen ambience throughout the 84 rooms available. 6 suites and 2 villas are available as well. The hotel has all the amenities you could wish for from a 5-star experience such as pool, gym, spa, private beach, 2 gourmet restaurants and intimate bars. Mix exotic relaxation and business with our ephemeral meeting areas to host business or private events.
Located in the heart of the Indian Ocean, Mauritius offers an idyllic getaway with its white-sand beaches and rich blend of cultures. The wild southern landscapes evoke a sense of tropical haven, offering a serene yet adventurous escape for travelers.
Experience a tropical haven, thoughtfully designed to seamlessly blend with lush gardens, where tranquility meets comfort. Indulge in unique local culinary experiences and bespoke spa treatments that reflect fusion of French expertise and island charm.
Gerard Moutou, Hotel Management
Hotel extras
A serene sanctuary in untouched paradise
Sumptuous suites and elegant villas
Discover tranquillity in our sublime SO SPA
Indulge your taste buds in our local culinary experience
Experience the Mauritian generosity and art de recevoir
Our accommodation(s)
Book this hotel
Page 1 out of 2, Suite 1 :
SO Suite, 1 King Bed, Terrace, Garden view Sea facing
, Suite 2 :
SO Suite, 1 King Bed or Twin Beds, Private garden, Terrace, Garden view Sea facing
Suite
SO Suite, 1 King Bed, Terrace, Garden view Sea facing
Photo out of - SO Suite, 1 King Bed, Terrace, Garden view Sea facing
70 SQM / 753 SQFT, Terrace with external bathtub, Private outdoor shower, Ensuite bathroom with shower, Sofitel MyBedTM, Espresso Coffee Machine, For up to 2 adults and 1 child under 12 years
SO Family Suite, 1 King Bed, Terrace, Garden view Sea facing
Photo out of - SO Family Suite, 1 King Bed, Terrace, Garden view Sea facing
70 SQM / 753 SQFT, Terrace with external bathtub, Private outdoor shower, Ensuite bathroom with shower, Sofitel MyBedTM, Espresso Coffee Machine, For up to 2 adults and 2 children under 12 years with trundle bed
SO Family Beach Villa, 1 King Bed, Private Garden with heated Plunge pool, Beach Front
Photo out of - SO Family Beach Villa, 1 King Bed, Private Garden with heated Plunge pool, Beach Front
120SQM / 1290 SQFT, Private garden with Plunge pool, Direct access to the beach, Private outdoor shower, Bathroom with bathtub and shower, Sofitel MyBedTM, Espresso Machine, For up to 2 adults and 3 children under 12 years
Views:
Ocean/Sea view
Max. number of persons
5
Area
From
110 mÂČ
/
1184 sq ft
Bedding
Single bed(s) x2
King size bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Free in Room Mineral Water
Espresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Full-length mirror
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Radio in bathroom
Slippers
Towel rack
Media And Technology
Complementary elements
Radio
Internet Facilities
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Music TV channels
Satellite/cable colour TV
TV with VCR
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Self-closing rooms
Smoke alarm in room
Bedding Facilities
Newspaper in room
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Opening windows
Slippers
Soundproof doors
Soundproof room
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Pulse Air
Working Area
Business Desk
Safe large enough to accommodate a laptop
5 pers. max
110 mÂČ
/
1184 sq ft
Bedding
2 x Single bed(s) and
1 x King size bed(s)
SO VIP Beach Villa, 2 Bedrooms, 1 Living Room, Private Garden with Heated Pool, Beach Front
Photo out of - SO VIP Beach Villa, 2 Bedrooms, 1 Living Room, Private Garden with Heated Pool, Beach Front
315 SQM/ 3390 SQFT, 2 Bedroom Villa, Dining room, private garden, swimming pool and Hamman, 2 private outdoor showers, Private Spa cabin, Sofitel MyBedTM, Kitchenette, Espresso Machine, up to 4 adults and 2 children under 12 years
Savor an international cuisine with rich local flavors in this sophisticated themed buffet restaurant set by the hotel's infinity pool. Served beautifully on Kenzo Takada tableware, our executive chef's culinary treats depict creativity and savoir-faire.
LA PLAGE
Currently unavailable
Photo out of - LA PLAGE
Currently unavailable
Peek into the open kitchen of this chic Mauritian beachfront restaurant: where the tantalizing smells of the catch of the day and Mauritian spices fill the air for a unique culinary experience.
Cooking style
Gourmet
Capacity
60
Royal Road, Beau Champs, 61008 Bel Ombre, Mauritius
Peek into the open kitchen of this chic Mauritian beachfront restaurant: where the tantalizing smells of the catch of the day and Mauritian spices fill the air for a unique culinary experience.
We invite you to dive into our unique beachfront swimming pool, shaped like a panga knife, used by locals to cut sugar cane. The pool is heated during winter months.
Fitness center
Photo out of - Fitness center
Relax with a vigorous workout in our intimate, nature-hugged Mauritius gym: a So FIT fitness studio. Equipped with the latest cardio machines and weights, you can book a session with a personal trainer or play tennis in the open air.
SO FIT
Relax with a vigorous workout in our intimate, nature-hugged Mauritius gym: a So FIT fitness studio. Equipped with the latest cardio machines and weights, you can book a session with a personal trainer or play tennis in the open air.
Location
On site
0 m /
0 mi
Fitness equipment
Free weights
Lessons available
Exercise Bike
Treadmill
Fitness machines
Cardiovascular equipment
Exercise bikes
Wellness services and equipments
Area lounge
Hammam
Hot tub
Rest room
Spa bath
Personal lessons and special care
Stretching
YogaAdditional charge
Fitness coach
Relax with a vigorous workout in our intimate, nature-hugged Mauritius gym: a So FIT fitness studio. Equipped with the latest cardio machines and weights, you can book a session with a personal trainer or play tennis in the open air.
Marry in Mauritius: an idyllic spot to pledge vows. We ensure your wedding in Mauritius is perfect, from flowers to photos to a celebration meal on the beach. Book a wedding or lune de miel package in this romantic Mauritius honeymoon hotel.
Marry in Mauritius: an idyllic spot to pledge vows. We ensure your wedding in Mauritius is perfect, from flowers to photos to a celebration meal on the beach. Book a wedding or lune de miel package in this romantic Mauritius honeymoon hotel.
It was a very enjoyable stay. Much recommended. All the staff were very friendly.
Dear Mrs. Noushkant R.,
Thank you for your lovely feedback. We are delighted you had an enjoyable stay and appreciated the friendliness of our team. We look forward to welcoming you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.5/5
Laurent L. R.
Couples
-
Confirmed reviews ALL
The set-up is quite unusual, which gives the place a real sense of escape and makes the stay feel quite different from the usual hotel experience. The room was comfortable, and the staff were genuinely friendly, welcoming and helpful. Overall, a pleasant and distinctive stay.
Dear Mr. Laurent L. R.,
Thank you for your lovely feedback. We are delighted you enjoyed our unique setting, comfortable room, and the warm hospitality of our team. We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.0/5
Agileswari P.
Friends
-
Confirmed reviews ALL
Felt like a retreat and an escape in the greeneries of Bel ombre. Love how the staff were welcoming. Special mention to Mr Raj and Tia who welcomed us warmly .I would however suggest the hotel invest on maintenance of the outdoor bathtub with clean water.
Dear Mrs. Agileswari P.,
Thank you for your lovely feedback. We are delighted you enjoyed the peaceful surroundings and warm hospitality, especially from Raj and Tia. We also appreciate your comment regarding the outdoor bathtub and will certainly share it with our team for improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Ayantika B.
Business
-
Confirmed reviews ALL
Telephone was not working in our room . There was no guest services . Staffs were good, polite but improving of services needs to be done . Property is good . Also I gave my scarf to wash it but they lost , exclaiming that I've not given my scarf to wash and I had to borrow it from my crew later . Very disappointed for this matter . I hope it never happens again with some other crew .
Dear Mrs. Ayantika B.
Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused by the telephone and the missing scarf. We understand your disappointment and will address these concerns with the relevant teams to improve our service.
We appreciate your kind words about our staff and property, and hope to have the opportunity to welcome you back for a better experience.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.0/5
Rachna S.
Couples
-
Confirmed reviews ALL
Can you change the radio/transittors in the rooms please? It starts playing out of nowhere.
Dear Mrs. Rachna S.,
Thank you for your feedback. We are pleased you had an overall good stay. We apologise for the inconvenience caused by the radio and will have the issue checked with our team.
We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Dear Mrs. Noushkant R.,
Thank you for your lovely feedback. We are delighted you had an enjoyable stay and appreciated the friendliness of our team. We look forward to welcoming you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.5/5
Laurent L. R.
Couples
-
Confirmed reviews ALL
The set-up is quite unusual, which gives the place a real sense of escape and makes the stay feel quite different from the usual hotel experience. The room was comfortable, and the staff were genuinely friendly, welcoming and helpful. Overall, a pleasant and distinctive stay.
Dear Mr. Laurent L. R.,
Thank you for your lovely feedback. We are delighted you enjoyed our unique setting, comfortable room, and the warm hospitality of our team. We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.0/5
Agileswari P.
Friends
-
Confirmed reviews ALL
Felt like a retreat and an escape in the greeneries of Bel ombre. Love how the staff were welcoming. Special mention to Mr Raj and Tia who welcomed us warmly .I would however suggest the hotel invest on maintenance of the outdoor bathtub with clean water.
Dear Mrs. Agileswari P.,
Thank you for your lovely feedback. We are delighted you enjoyed the peaceful surroundings and warm hospitality, especially from Raj and Tia. We also appreciate your comment regarding the outdoor bathtub and will certainly share it with our team for improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Ayantika B.
Business
-
Confirmed reviews ALL
Telephone was not working in our room . There was no guest services . Staffs were good, polite but improving of services needs to be done . Property is good . Also I gave my scarf to wash it but they lost , exclaiming that I've not given my scarf to wash and I had to borrow it from my crew later . Very disappointed for this matter . I hope it never happens again with some other crew .
Dear Mrs. Ayantika B.
Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused by the telephone and the missing scarf. We understand your disappointment and will address these concerns with the relevant teams to improve our service.
We appreciate your kind words about our staff and property, and hope to have the opportunity to welcome you back for a better experience.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.0/5
Rachna S.
Couples
-
Confirmed reviews ALL
Can you change the radio/transittors in the rooms please? It starts playing out of nowhere.
Dear Mrs. Rachna S.,
Thank you for your feedback. We are pleased you had an overall good stay. We apologise for the inconvenience caused by the radio and will have the issue checked with our team.
We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Suvarna P.
Couples
-
Confirmed reviews ALL
Overall, we had a very good experience during our one-night stay at SO/ Sofitel. The suite was beautiful, comfortable, and well maintained, and we really enjoyed our stay. đŻâš
The staff were welcoming and the overall atmosphere was pleasant.
However, there are a couple of points that could be improved. We noticed cats inside the restaurant area, which was a little uncomfortable, and the lighting in some areas was quite low. Brighter lighting would make the restaurant and common areas feel more comfortable.
Overall, we enjoyed our stay and would be happy to come back. Thank you to the SO/ Sofitel team for the hospitality!
Dear Mrs. Suvarna P.,
Thank you for your wonderful feedback. We are delighted you enjoyed your suite, our welcoming team, and the overall atmosphere. We also appreciate your comments regarding the cats and lighting, which we will share with the relevant teams for improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Dhanisha M. D.
Families
-
Confirmed reviews ALL
Overall, a comfortable stay. It was very windy and cold due to the anticyclone; however, the kidsâ club saved the day, as the pool was heated and we were able to spend most of our time there with our child.
Dear Mrs. Dhanisha M. D.,
Thank you for your kind feedback. We are delighted you enjoyed your comfortable stay and that our Kidsâ Club and heated pool helped make your holiday enjoyable despite the weather. We hope to welcome you and your family back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.0/5
Leetesh R.
Families
-
Confirmed reviews ALL
We had a wonderful stay. The accommodation was comfortable, welcoming, and well-maintained. The staff were very nice, friendly, helpful, and always ready to assist with a smile. Foods were ok. But the weather was not good, windy and could not enjoy the pool.
Dear Mr. Leetesh R.,
Thank you for your kind feedback. We are delighted you enjoyed your comfortable stay and that our team helped make your experience enjoyable. We hope to welcome you back.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 5.0/5
Cliffordtsun Y. T.
Couples
-
Confirmed reviews ALL
Excellent breakfast, lunch and dinner. Perfect for a highly relaxing stay.
Dear Mr. Clifford,
Thank you for your lovely feedback. We are delighted you enjoyed our meals and had a relaxing stay. We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 2.5/5
Mohammed A.
Couples
-
Confirmed reviews ALL
The place is is quiet however the furniture is old sheets not clean
You have friendly staff
Dear Mr. Mohammed A.,
Thank you for your feedback. We are pleased you enjoyed the peaceful setting and friendly service. We sincerely apologise for the concerns regarding the furniture and cleanliness of the sheets, and will share your comments with the relevant teams for improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 5.0/5
Avantika T.
Business
-
Confirmed reviews ALL
It was a amazing stay over there so peaceful and relaxing place to visit
Dear Mrs. Avantika T.
Thank you for your lovely feedback. We are delighted you enjoyed the peaceful and relaxing atmosphere of our resort. We hope to welcome you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 2.0/5
Issika K. P.
Business
-
Confirmed reviews ALL
Except the rude staff extremely arrogant robotic answers kindly brief them to be lil realistic and kind itâs a hotel industry not a AI factory
Dear Mrs. Issika K. P.,
Thank you for your honest feedback. We sincerely apologise if our service came across as rude or robotic. Your comments are taken seriously and will be shared with our team as a reminder of the importance of genuine, warm, and personalised hospitality.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.0/5
Nadeema M.
Couples
-
Confirmed reviews ALL
Overall, my experience was good, and the room was a 10/10. The staff were well-mannered and professional, especially Mr. Raj, who stood out for his excellent service.
However, when it came to the food, I was extremely disappointed. I would rate it 1/10, as it was not value for money at all. There was a lack of variety, and unfortunately, neither the quality nor the quantity met expectations. I only had some fried noodles, which were definitely not worth what I paid for, while most of the other food was served cold.
Considering the price and the standards associated with Sofitel, I expected much better quality, variety, and value for money when it came to the food and dining experience. This was particularly disappointing during my second visit.
Dear Mrs. Nadeema M.,
Thank you for sharing your feedback. Weâre pleased to hear you enjoyed your room and the professional service, especially from Mr. Raj. We sincerely regret that the food quality, variety, and temperature did not meet your expectations, particularly during your second visit. Your comments are valuable, and we will share them with our culinary team for improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.5/5
Sadiyah M.
Families
-
Confirmed reviews ALL
Great hospitality and gorgeous hotel room views
Very unique hotel
Relaxing spa
Dear Mrs. Sadiyah M.,
Thank you for your wonderful feedback. Weâre delighted you enjoyed our unique setting, beautiful room views, and relaxing spa experience. We look forward to welcoming you back for another memorable stay.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 0.5/5
Afnan A.
Families
-
Confirmed reviews ALL
I am extremely disappointed with my stay. Unfortunately, throughout the entire experience, it felt as though the resort was more focused on cutting costs and generating additional revenue than on delivering a genuine luxury guest experience.
From the very beginning, the check-in experience was extremely poor. I was left in the parking area for almost an hour with no one attending to me. At the same time, only one colleague was handling both check-ins and check-outs for approximately five different reservations. I even witnessed a family with a baby left waiting in a buggy while the colleague was serving welcome drinks to three other arriving guests. This is simply not the level of service expected from a luxury resort.
The issues continued with basic room amenities. I was informed there is additional charges for coffee and tea in the room â something I have honestly never experienced, even in an economy hotel. Charging guests for such basic amenities is completely inconsistent with what I would expect from an upscale resort.
The spa experience was equally disappointing. I was asked to bring my own towel and was informed that disposable clothing was not provided. I was then directed to purchase disposable clothing from the boutique. Again, this is extremely difficult to understand for a property positioning itself as a luxury resort.
Room service was another major issue. It was not available after 10:00 PM. When I was very hungry and had no other dining option, I specifically requested to meet the Duty Manager to discuss the situation. Instead, the receptionist took my order. She was rude, did not apologise for the inconvenience, and simply asked, âDo you want to eat pizza?â without providing me with a menu or explaining what options were available.
More importantly, despite specifically requesting to speak with the Duty Manager, no member of the management team came to meet me or explain why room service was unavailable. This lack of ownership and guest recovery was extremely disappointing.
Breakfast was another clear example of cost-cutting affecting the guest experience. The buffet had very limited options, and the quality of the fruit was particularly poor. I would strongly suggest reviewing the current supplier and investing more in the quality of the products. Even something as simple as an iced coffee at breakfast was charged separately. However, if you order a hot black coffee and request a separate glass of ice, it is apparently included in the package. This honestly demonstrates how the focus has shifted toward charging guests for every small item rather than creating a positive guest experience.
Housekeeping was also below standard. After check-in, I found a cigarette in the outdoor shower area, and it remained there throughout my entire four-night stay. This indicates that the area was not properly inspected or cleaned. Additionally, upon arrival, there was no water for approximately one hour, and there was not even a proper apology or acknowledgment of the inconvenience.
Overall, I am extremely disappointed because none of these issues individually should be difficult to resolve, but collectively they demonstrate a serious gap in service standards, operational management, and guest care.
I strongly recommend that Accor review the standards and operations of this resort. Unfortunately, based on my experience, very little about the stay reflected the level of service, attention to detail, or guest experience that I associate with Sofitel Brand.
This was not simply a disappointing stay; it was an experience that made me question whether the resort genuinely prioritises its guests. I sincerely hope this feedback is escalated to the appropriate management team and that meaningful corrective action is taken.
Dear Mr. Afnan A.,
Thank you for sharing your detailed feedback. We sincerely apologise that your stay did not meet the standards you expected from Sofitel. We regret the shortcomings in service, dining, housekeeping, and guest care, and we take your comments very seriously. Your feedback will be shared with the relevant management teams for immediate review and improvement.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Brijmohan G.
Couples
-
Confirmed reviews ALL
We had comfortable stay and enjoyed the property but issue came with housekeeping they never clear the room property some or the other things were missing like face towel or bath towel or forgot to clean coffee cups or forgot to wipe the floor
Dear Mr. Brijmohan G.,
Thank you for sharing your feedback. We are pleased to know you enjoyed your stay and the property. We sincerely apologize for the housekeeping shortcomings and inconvenience caused. Your comments have been shared with the team to ensure better attention to detail going forward. We hope to welcome you back for an improved experience.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 5.0/5
Nilvesh B.
Couples
-
Confirmed reviews ALL
It was a nice experience and The place is so calm and relaxing. The varieties of foods that we had there were so delicious and tasty. The only thing my wife and I did not appreciate is the cats which were in the restaurant. It was so unhygenic while having our dinner or breakfast there were so many cats around us. Furthermore, I would like to thanks all staff members of Sofitel for the warm welcoming and for being so nice with us.
Dear Mr. Nilvesh B.,
Thank you for sharing your feedback with us. We are delighted to know you enjoyed the peaceful atmosphere, delicious food, and warm hospitality from our team.
We sincerely apologize for the discomfort caused by the presence of cats around the restaurant. Please rest assured that we take your hygiene concern seriously and will address this with the relevant team.
It was a pleasure welcoming you, and we hope to have the opportunity to provide you with an even more enjoyable experience on your next visit.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 5.0/5
Sunny P.
Families
-
Confirmed reviews ALL
Staffs are friendly, offer warm hospitality, and front desks staff make you feel really valued as they are incredibly warm, welcoming and attentive.The room always spotless, always comfortable, and always beautifully maintained. The service was truly outstanding and in respect to that special thanks to: linley ,Ashish,anil,vegi,alain the cook ,and phenela from Flamboyant restaurant,raj and Pradeep and prudence from concierge & reception,staff of spa i forgot the names sorry for that đ, Adriano, didier,and special thanks to all those whom i didn't ask for your names who have taken care also of my family throughout our stay thank to you all because you went above and beyond to make our stay memorable and we are very grateful for that â€ïž and of course we will be back.
Everything was SO PERFECT !
From Melissa and Sunny P..
Dear Mr. Sunny P.,
Thank you so much for your heartfelt feedback. We are delighted to know that our team made your stay memorable and that you enjoyed the warm hospitality, comfort, and service.
Your special mentions will be shared with Linley, Ashish, Anil, Vegi, Alain, Phenela, Raj, Pradeep, Prudence, Adriano, and the entire team. We truly appreciate your kind words and look forward to welcoming you back very soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 4.5/5
Diksha-devi R.
Friends
-
Confirmed reviews ALL
From the moment we arrived, the hotel embodied everything a 5-star property should be. The _accueil_ was warm and effortless, setting the tone for a stay that felt both luxurious and genuinely welcoming. Every member of staff stood out for their humility, attentiveness, and willingness to help without ever being intrusive. Itâs rare to find a team that balances professionalism with such heartfelt hospitality.
The atmosphere of the hotel is what I appreciated most. It felt private, serene, and beautifully curated â a true escape where you can unwind completely. The attention to detail in the common areas and rooms created a sense of calm that made it easy to relax from day one.
Dining was another highlight. We chose the buffet and it was an excellent decision. The variety was impressive, the presentation was beautiful, and yet it never felt overwhelming. Everything was fresh, well-organized, and the service during meals matched the high standard we experienced everywhere else.
Overall, this stay exceeded expectations. Itâs the kind of place that doesnât just meet 5-star standards, it lives them. Thoughtful service, peaceful surroundings, and a genuine focus on guest comfort make it a destination I would happily return to and recommend to anyone looking for an elevated experience.
Will definitely be back.
Dear Mrs. Diksha-Devi R.,
Thank you for your wonderful and detailed feedback. We are delighted to know that you enjoyed our hospitality, peaceful atmosphere, and dining experience. Your kind words mean a lot to our team, and we look forward to welcoming you back soon.
Sincerely,
Sofitel SO Mauritius Team
Customer review rating 3.5/5
Vyashil D.
Families
-
Confirmed reviews ALL
Good food, nice environment.
Friendly staff.
However, a cut in water supply for 3hrs on 12 August ruined our time at the spa. Bad experience
there. Big disappointment there.
Dear Mr. Vyashil D.,
Thank you for your feedback. We are glad you enjoyed the food, environment, and friendly service. We sincerely apologize for the water supply interruption and the disappointment it caused during your spa experience.
Sincerely,
Sofitel SO Mauritius Team
Web-users rating
Other web-users rate our hotel
271 reviews8.5/10Location
489 reviews5.6/10Room
781 reviews7/10Service
23 reviews0/10WiFi
420 reviews6.2/10Food
273 reviews7/10Comfort
258 reviews7.5/10Vibe
258 reviews6.5/10Amenities
50 reviews8.2/10Location
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195 reviews6.6/10Service
5 reviews0/10WiFi
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68 reviews6/10Amenities
59 reviews7.3/10Vibe
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Frequently asked questions
SO Sofitel Mauritius is located at Royal Road, Beau Champs, 61008 Bel Ombre, Mauritius. Our tropical haven is situated on the wild south coast, just 10 minutes from the Frederica Nature Reserve and 30 minutes from natural attractions like La Vanille Mascarene Reserve. For your convenience, we offer an on-site car park and are located 2 km from the Bel Ombre bus stop and helipad.
SO Sofitel Mauritius offers a variety of luxurious accommodations designed for comfort and relaxation. Our categories include:
SO Suite, 1 King Bed, Terrace, Garden view Sea facing
SO Suite, 1 King Bed or Twin Beds, Private garden, Terrace
SO Family Suite, 1 King Bed, Terrace, Garden view Sea facing
SO Beach Villa, 1 King Bed, Private Garden with heated Plunge pool
SO Family Beach Villa, 1 King Bed, Private Garden with heated Plunge pool
SO VIP Beach Villa, 2 Bedrooms, 1 Living Room, Private Garden with Heated Pool
SO Sofitel Mauritius offers a wide range of premium services and amenities for an unforgettable stay:
Free Wi-Fi and on-site private parking
Daily breakfast buffet at Le Flamboyant
Air conditioning and flat-screen TV in all rooms
Wheelchair accessible facilities and rooms
Outdoor heated pool, SO FIT fitness center, and SO SPA
Le Flamboyant and La Plage restaurants, plus Takamaka Bar
Concierge, porter, and laundry services
Wedding venue and business meeting areas
SO Sofitel Mauritius invites you to enjoy diverse culinary experiences at our on-site venues:
Le Flamboyant: International cuisine with local flavors, serving breakfast from 06:30 AM to 10:30 AM and themed buffets for dinner.
La Plage: Chic beachfront restaurant specializing in the catch of the day and Mauritian spices.
Takamaka Bar: Trendy atmosphere offering signature cocktails, premium beverages, and snacks.
We also provide 24-hour room service, children's menus, and vegetarian or gluten-free options.
At SO Sofitel Mauritius, check-in is available from 03:00 PM, and we kindly ask that you check out by 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, SO Sofitel Mauritius regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for SO Sofitel Mauritius using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
SO Sofitel Mauritius offers ephemeral meeting areas designed to host your business or private events. These spaces allow you to seamlessly mix exotic relaxation with professional needs in a luxurious setting.
SO Sofitel Mauritius is an idyllic spot to pledge your vows and host your wedding. We ensure every detail is perfect, from flowers and photos to a celebratory meal on the beach. Our romantic setting is ideal for both weddings and honeymoon packages.
SO Sofitel Mauritius is a wheelchair accessible hotel featuring one room specifically designed for people with reduced mobility. Our facilities include:
Accessible bathroom with 32-inch wide doors
Accessible service in our restaurants and bar
Accessible parking on-site
Yes, SO Sofitel Mauritius allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The SO Sofitel Mauritius is located directly on the beach area of Bel Ombre, which is accessible in 0 minutes on foot. No other specific landmarks or attractions are listed as being within walking distance.
At SO Sofitel Mauritius, our SO SPA offers a serene sanctuary with unique treatments like acupuncture with golden needles and massages spanning ancient traditions. Our facilities include:
SO Sofitel Mauritius provides essential amenities for business travelers, including a business desk and a safe large enough for a laptop in every room. Our facilities also include: