SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.1/5 871 reviews

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Description

Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

  • Indulge your taste buds in our local culinary experience

  • Experience the Mauritian generosity and art de recevoir

Our accommodation(s)

Book this hotel
Room 1

Hotel location

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

GPS:-20.509883, 57.435022

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  871 reviews

Customer review rating 4.0/5

Ajay S. B. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Anshika S. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Yuvraj A. A. Business - Confirmed reviews ALL

Dear Yuvraj A. A., Thank you for bringing this to our attention. We sincerely apologize for your experience at our terrace restaurant. The behavior you described is not acceptable and does not reflect our service standards. Your feedback has been shared with the relevant team for immediate review and corrective action. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Sofitel SO Mauritius Team

Customer review rating 1.0/5

Yash K. Families - Confirmed reviews ALL

Dear Yash K., Thank you for taking the time to share your detailed feedback. We are sincerely sorry that your stay did not meet your expectations and regret the inconvenience you experienced, particularly regarding our facilities, service, and transportation. Please accept our apologies for the incident involving our buggy operator and for the disappointment with the support provided during your request to transfer properties. Your comments have been shared with the relevant teams for immediate review and improvement. We appreciate your feedback and hope to have the opportunity to restore your confidence in us in the future. Sincerely, Sofitel SO Mauritius Team

Customer review rating 2.0/5

Massimo P. Business - Confirmed reviews ALL

Dear Mr. Massimo P., Thank you for your valuable feedback. We appreciate your comments regarding the condition of our rooms and certain areas of the beach. Please know that we are continuously working on improvements and renovations to enhance our guests' experience. We hope to welcome you back again soon. Sincerely, Sofitel SO Mauritius Team

Other web-users rate our hotel

  • 267 reviews 8.6/10 Location
  • 476 reviews 6.1/10 Room
  • 762 reviews 7.1/10 Service
  • 20 reviews 0/10 WiFi
  • 401 reviews 6/10 Food
  • 251 reviews 7.4/10 Vibe
  • 247 reviews 6.4/10 Amenities
  • 147 reviews 4.4/10 Cleanliness

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Our other establishments nearby

Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 (1574 reviews)

At 23.146 km

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