SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 951 reviews

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Description

Hotel extras

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

GPS:-20.509883, 57.435022

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  951 reviews

TripAdvisor Rating  4.5/5  3,100 reviews

Certificate of excellence 2023

Beautiful grounds, fabukous staff, average food

TripAdvisor rating 4.0/5

Pixxidix Families - TripAdvisor review

Excellent resort. Fabulous grounds, staff was helpful and friendly. Food was rather average. Great spot to drive around and discover the south. Lots of bats, birds, snails, lizards and frogs around the ground. Kids center is a bit small and sad, could use some refurbishing inside and out, but the child minders were both super lovely.

Great Stay

Customer review rating 4.0/5

Seb Couples - Confirmed reviews ALL

Everything was great, unfortunately had to lower my score due to constant internet issues. I was to do some work from the hotel, which has been proven extremely challenging to almost impossible. That would need to be looked into. For 5* hotel is quite bad.

Dear Sebastian B., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address internet issues to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO/ Team

Beautiful location & gracious staff

TripAdvisor rating 4.0/5

Neo G TripAdvisor review

The resort is right in the south of the island and is perfect if you are looking for peace, quiet and privacy with an unspoilt beach right outside. Our villa was spacious with our own little backyard for sunbathing and just a minute away from the sea. We thought the booking included an outdoor jacuzzi, unfortunately wasn't available in our villa, but seemed majority of villas did. Do double check this if that's something you are looking forward to . Despite that, the outdoor shower area with the frangipani tree and the blue skies above definitely gave the feel of paradise. What made the stay really memorable were the staff. Majority of the staff including those you wouldn't normally interact with, like the gardening staff were polite and genuinely friendly. Special mention must be made of Monsieur Raj and the rest of concierge team for just being a delight to talk to every day and sometimes being a step ahead of us, knowing what we needed. Shalini, for being incredibly efficient and ever so friendly each night we went out to dinner. Nilesh, who checked us in, for bearing with our tired selves and still managing to go through the initial formalities with ease. And for the staff member who greeted us by the gate before checking in ( sorry couldn't catch his name as it was late) for the warm welcome we received and our first impression of the Mauritius hospitality. Also a big shout out to the restaurant staff who work so hard every morning managing the breakfast buffet. Chef Vikram for organising a special veg dinner as the veg options were limited on the main menu. The resort also does their best to be environmentally friendly with solar powered hot water systems, paper straws, less plastic packaging etc., which was something we truly appreciated. Overall, we had a wonderful stay at the resort and was just what we wanted at the start of our journey into the heart of Mauritius. One thing to note though is that if you were like us hoping to go out to explore the local restaurants etc., it is going to hard as there are only isolated resorts around the area. However, Le Morne can be reached in about 20 mins by car and within an hour or so you could reach Black River NP, Charmel and even Flic en Flac. Just not feasible if you like to walk and explore. The hotel provides taxi hires if you don't drive though.

Perfect stay for a relaxing and cocooning moments

Customer review rating 5.0/5

Jeevashi Couples - Confirmed reviews ALL

It was an awesome weekend spent with good food and an amazing spa experience

Dear Perumanee P., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO/ Team

Thank you 🙏🏼

TripAdvisor rating 5.0/5

Teena M TripAdvisor review

Amazing weekend!! amazing service and team! special thanks to the lugagge team Pradeep, Heetin & Vijesh 💜 such kind and professional person!! count on us to come back again soon :) Thanks and regards 🫶🏽

Dear Teenam, Thank you for letting us know how much you enjoyed your recent stay at So/ Mauritius. We are delighted to hear that you were able to take advantage of the overall service provided by our ambassadors who were eager to help. We hope to have the pleasure of hosting you again in the near future. Kind Regards, So/ Team

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Other web-users rate our hotel

  • 260 reviews 8.5/10 Location
  • 441 reviews 7.1/10 Room
  • 739 reviews 8.8/10 Service
  • 11 reviews 2.3/10 WiFi
  • 111 reviews 5.2/10 Cleanliness
  • 85 reviews 4.8/10 Value
  • 77 reviews 7.1/10 Wellness Area
  • 74 reviews 7.8/10 Breakfast

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