Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 1,990 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,990 reviews

TripAdvisor Rating  4.5/5  4,333 reviews

Certificate of excellence 2024

Excellent!

Customer review rating 5.0/5

Abdullah T. Families - Confirmed reviews ALL

We would like to convey our deepest thanks to everyone at the hotel who made our stay a great one, as usual. The level of customer service we always get is the reason we keep coming back to Sofitel, and this time was no different. Special mention to: - Vinaye (apologies if I got the spelling wrong), who took great care of us whenever he was on duty in the restaurants. - the Spa team (couldn't get their names) who performed our massages. - Boat House members - Nawaz at the reception (again, apologies if the name is wrongly spelt) We also appreciated the deputy director's presence and personal touch whilst we were there.

Dear Mr T., Thank you for your wonderful comments following your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you enjoyed the service provided by our dedicated team members, including Vinaye, the Spa team, Boat House members, and Nawaz at the Reception. Your appreciation is truly valued. We are grateful for your continued loyalty and look forward to welcoming you back for another exceptional experience. Best Regards, Paulette Tang PA to General Manager Sofitel Mauritius L'Impérial Resort & Spa

very pleasant and uplifting stay

Customer review rating 4.5/5

Sheila R. Solo - Confirmed reviews ALL

The overall experience staying at Sofitel was extremely satisfactory. As a solo-traveller, I had everything I was looking for: access to the beach for extensive walks, a pool plus aqua gym classes, a great gym for morning sport and a lovely spa. The staff was very forthcoming and accommodating, excellent service also at the two a-la-carte restaurants. I particularly appreciated the water stations all around the hotel in an effort to reduce plastic waste as well as the activity center offering complementary sport activities such as SUP, kayaking and boat trips. My only recommendation would be for Sofitel to look into offering a better price package for solo-travellers, a target group which will no doubt increase in the future: I paid almost the same price as a couple would pay, yet I consume less (buffet, laundry) but use the same offers (spa, restaurants, etc.). With a better price offer I would definitely have considered staying longer.

Dear Mrs R., Thank you for sharing your positive experience at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to learn that you enjoyed our services and appreciate your kind words regarding our staff's hospitality and the quality of service at our restaurants. Your feedback on pricing for solo travellers is duly noted, and we shall take it into consideration for future improvements. We strive to provide a memorable experience for all our guests and hope to welcome you back for another uplifting stay. Warm regards, Paulette Tang PA to General Manager Sofitel Mauritius L'Impérial Resort & Spa

The location on the beach and the hotel were great. We had a very relaxing but also varied holiday at the Sofitel.

Customer review rating 5.0/5

Adi Families - Confirmed reviews ALL

Great accommodation with 2 rooms and 2 bathrooms. Very quietly located behind the Chinese Garden. Short distances to the restaurant, beach, gym and spa. Top service in the restaurant. Very helpful staff, nice and accommodating. Hotel facility very clean and well maintained. Very good leisure activities on the beach. Canoe, snorkeling, glass boat to the reef, sailing, table tennis, tennis... free. Likewise spa and gym. On the beach, attention was always paid to the safety of guests in case they drifted too far on a boat. When booking trips outside the hotel complex, we were always happy to provide detailed advice and support with bookings. No matter whether guided trips, taxi or rental car. Worked great. The room/apartment was always very well cleaned and maintained. Many thanks again to Sareeka, who was very kind to us here. Food was also great and very varied. A different country motto every day. Transfer from and to the airport worked great. Hotel highly recommended. Would love to come back.

Dear Mr S., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team, particularly Sareeka. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

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Customer review rating 5.0/5

Sohier Couples - Confirmed reviews ALL

Parfait

Cher Monsieur, Un grand MERCI pour vos élogieux commentaires à la suite de votre séjour au Sofitel Mauritius L'Impérial Resort & Spa. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute notre équipe. Votre satisfaction est la plus belle des récompenses pour tout notre personnel. Ce fut un plaisir de vous avoir parmi nous et nous restons dans l’attente de vous accueillir à nouveau dans notre établissement. Bien à Vous, Paulette Tang Assistante de Direction

The most stunning resort in Mauritius

TripAdvisor rating 5.0/5

KBJ21 Couples - TripAdvisor review

Nestled in a massive garden / park with beautiful flowers and bushes - water fountains and lakes - lawns and trees - just so stunning - this resort is just so beautiful and located right on the Flic en Flac Beach. I will suggest you book the Magnifique type of rooms overlooking the Indian Ocean! We have had the most wonderful vacation here! Good size rooms - bathroom with shower and bathtub, various of restaurants, brilliant food and choices with each evening a theme night at the main restaurant - at the beach restaurant live entertainment every evening ' nice bars at the resort - great Boat House - you can do all sorts of watersports here - the Flic en Flac town is just a stroll away walking on the lovely sandy beach - swimming snorkeling sailing - just paradise! A big thank you goes to Mr. Nawaz - from when we first arrived to when we said goodbye he looked after us 100%!! No wonder everyone loves him - he has worked here at L'Imperial for 32 years!!!

Dear Valued Guest, Thank you for sharing your wonderful experience at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you enjoyed your stay, the variety of dining options, and the service provided by Mr. Nawaz. It is indeed our pleasure to create memorable vacations for our guests. Your kind words inspire us to continue delivering exceptional hospitality. We appreciate your recommendation of the Magnifique rooms. It was a pleasure hosting you, and we hope to welcome you back for another unforgettable stay. Kind Regards Paulette Tang PA to General Manager

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Other web-users rate our hotel

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  • 247 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.