Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 1,485 reviews

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

ALLSAFE approved hotel

Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose from our range of rooms & suites. Many have a magnificent view of the ocean. For that extra touch, our Opera and Presidential suites are the pinnacle of comfort. Our Family Suites offer privacy and ample space for families.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,485 reviews

TripAdvisor Rating  4.5/5  3,982 reviews

Totally relaxing holiday at this Amazing hotel.

TripAdvisor rating 5.0/5

552minna Families - TripAdvisor review

Our family of three had a wonderful 10 day holiday at Sofitel Mauritius L’Imperial early in January 2023. We had a family suite which has ample room including two bathrooms. There was a welcome basket of fruits on our arrival in the room. Two swimming pools and that fantastic beach at Flic En Flac was just a few minutes walk from our room. There were plenty of sun loungers for all hotel guests. Breakfast was yummy, plentiful of choices so many to list and we really enjoyed ours every morning. Dinner also at the main restaurant was buffet style and so delicious, a variety of meat & fish dishes both starters and main courses something for everyone. Wine was expensive tough and had only a choice of either French or South African. All staff were hospitable from front of house, house keeping, main restaurant, beach restaurant and cocktail bars. Totally relaxing holiday with fantastic views. We would love to halve more evening entertainments.

Nice stay

Customer review rating 3.0/5

Satinder K. D. Families - Confirmed reviews ALL

Restaurant staff provided an outstanding service especially Raj Dhillion. All the restaurant staff were always friendly and helpful. They are all a credit to the hotel. Reception staff Nawas and Parveen provided a good service. Nawas was always smiling at reception. Housekeeping was very disappointing, during our 9 night 10 days the room was never swept or mopped. The bedding was never changed during our stay. The room was dusty and the patio was not cleaned or swept. The cleanliness of the room was a let down and I don’t think I would like to stay in an Accorr hotel again.

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa. We are sorry that your experience in some areas did not quite meet your expectations; please allow us to express our apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Paulette Tang PA to General Manager

Nice experience

Customer review rating 4.5/5

Bohdan H. Families - Confirmed reviews ALL

We spent 12 days in hotel in January 2023. Based on our experience we would recommend Sofitel Mauritius L'Impérial Resort & Spa. We stayed in a family room which is big enough and have nice terrace. It can be a bit renovated, but overall it was good enough. Food in main restaurant was really good and variety of fruits was even more than we expected. Beach and pool area are big enough so you don't feel like too many people around you. All activities of boat house are free of charge - which gives you a chance to spent your time more active. Snorkeling near the hotel is not so good, but twice per day you can go by boat 20 minutes one way to snorkel on more or less nice reef.

Dear Mr H., Thank you for rating your stay at the Sofitel Mauritius L'Impérial Resort & Spa. We appreciate your positive feedback as well as areas of concerns which you highlighted which provides us with the opportunity to constantly improve the quality of our services. Thank you again for your time and for sharing your experience, we do hope to have another opportunity of serving you. Sincerely, Paulette Tang Personal Assistant to General Manager

A bit of paradise in Flic en Flac

TripAdvisor rating 4.0/5

DRNJ1960 TripAdvisor review

We arrived at the hotel after a full day of touring in the south of the island. It was pure heaven with cool drinks and a calm and relaxing greeting. We were initially given the wrong room but this was quickly rectified and were were moved to a better choice. Rooms are large enough and modern with all amenities. Large balcony overlooking the ocean was perfect. The resort is large so check carefully where you room is located to avoid a long walk. The pool is the highlight of the property. I have to assume it is the largest along that beach. Just magnificent! We were there in late November and there were never more than a handful of people in the water at any time. Sufficient chairs available. Beach loungers tended to get taken up but we managed to always find one. Food was very good. Buffet in the evenings was a high quality and they offered a different theme each evening. Poolside restaurant food also very good. The only negative would be the beach. Fine for walking but otherwise the water was dark and uninviting. Staff were extremely friendly and attentive. Hotel is highly recommended!

Dear Valued Guest, Thank you for your raving review and recommendation. We are thrilled to learn of your satisfaction and look forward to welcoming you back in a not too distant future. Warmest regards Paulette Tang Personal Assistant to General Manager

Awesome stay! Excellent service and hospitality!

Customer review rating 5.0/5

Guest F. E. Couples - Confirmed reviews ALL

Location is great, staff is really taking care of their guests. Wonderful beach with stunning sunsets. Lots of activities.

Dear Mr K., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

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Other web-users rate our hotel

  • 331 reviews 9.3/10 Location
  • 568 reviews 7.9/10 Room
  • 950 reviews 8.9/10 Service
  • 5 reviews 7.8/10 WiFi
  • 167 reviews 6.9/10 Cleanliness
  • 142 reviews 5.2/10 Value
  • 115 reviews 9.1/10 Breakfast
  • 5 reviews 3.5/10 Sustainability

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SO Sofitel Mauritius

5 stars

At 23.12 km

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