Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 2,195 reviews

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Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,195 reviews

TripAdvisor Rating  4.5/5  4,255 reviews

Certificate of excellence 2024

Memorable stay

TripAdvisor rating 5.0/5

The_SaraDulmar TripAdvisor review

One of the best hotel in Mauritius. Had a great stay with my husband and kids on my 10th wedding anniversary. The staffs were very welcoming, my room was WOW, decorated with bouquet and flowers by the adorable florist Mrs Indira. My kids were spoiled with welcoming gifts and had fun at the kids club with the 2 ladies Shobna and Anjenita. Special Thanks to Vishal and Bed(F&B), Minta and Sharon(House keeping) and Nawaz for the warm welcome. My stay was memorable. DEFINITELY RECOMMEND. Thank you 😊

Dear Valued Guest, Thank you for sharing your wonderful experience! We're thrilled to hear that you had such a memorable stay with your family on your special anniversary. Your kind words about our staff, mean a lot to us and really warms their heart. We look forward to welcoming you back again. Kind Regards Paulette Tang PA to General Manager

Just simply perfect !

TripAdvisor rating 5.0/5

Angela M Couples - TripAdvisor review

What can we say ! Except it’s just perfect !! We had an amazing stay at this hotel and returned here after getting married in the grounds 25 years ago . So this trip we were celebrating our 25th Wedding Anniversary plus my birthday . The beach is still fantastic ,the water clear ,do bring swim shoes though as there is some shingle under foot . The room was clean and linen changed daily . The view from our room was to die for … it was actually the sane room we stayed in 25 years ago but now been updated in a chic way . Davina who works for guest relations really pulled out all the stops and ensured our stay was nothing but perfection arranging lots of little touches during our stay. This included a bottle of Cava on ice and heart cakes,on arrival ,flowers to the room,breakfast on the beach and a birthday decorated bed ,as well as checking in regularly with us that we were happy either everything. She is so lovely and amazing too ! The Staff are so friendly and some are the same as when we’re were here 25 yrs ago . Special mention to Pravind,Vishal ,and Suraj …lovely men that ensured we were looked after in all the restaurants etc ,and all football crazy . We will miss the banter . We went to the Chinese restaurant once during our stay which was nice and twice to the Japanese which was cooked to perfection by Chef Kumar Jajoo ! If you get a chance to visit this beautiful paradise island then The Sofitel Imperial is a must ! We hope to return again in another 25 years !

Dear Madam, Thank you for your wonderful review! We're thrilled that your 25th wedding anniversary and birthday celebration with us was perfect. It's heartwarming to hear that Davina and our team, including Pravind, Vishal, and Suraj, made your stay memorable. We look forward to welcoming you back, hopefully in a not too distant future! Warm regards Paulette Tang PA to General Manager

Fine

Customer review rating 3.0/5

Gabriela C. V. Couples - Confirmed reviews ALL

We went for our honeymoon to Mauritius and chose to stay at Sofitel l´Imperial for a week. The room was fine, nothing exceptional, I was waiting for something more special to be honest. We got a ground floor room (you could barely see the sea), the shower and (small and old) bathtub were not very clean, there was moisture on the walls. The rooms are old and need renovation.

Dear Mrs Caballero V., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa. We are sorry that your experience in some areas did not quite meet your expectations; please allow us to express our apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned (with forthcoming renovations next year) in order to improve the service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulette Tang PA to General Manager

Customer review rating 4.0/5

Sedat Couples - Confirmed reviews ALL

- Preis/Leistung is good - gym too small but very good service - garden is very good - restaurant service not always friendly (too busy) and table rezervesation depends on tipp (one couple had every day the same “best-located” table) - it was too crowdy, in restaurant and at pool&beach - people reserving the beach beds at 6am in the morning, nearly no any place after 8am. More beds needed! Or find a measure to avoid reservation via towel! - rooms are old-fashion and was not always clean - overall, not 5 star sofitel like. More like a good 4 star hotel.

Dear Mr E., Thank you for rating your stay at the Sofitel Mauritius L'Impérial Resort & Spa. We appreciate your feedback with the areas of concerns you highlighted which provides us with the opportunity to constantly improve the quality of our services. Thank you again for your time and for sharing your experience, we do hope to have another opportunity of better serving you. Sincerely, Paulette Tang Personal Assistant to General Manager

Fantastic stay in a wonderful resort

Customer review rating 5.0/5

Mpr Couples - Confirmed reviews ALL

We enjoyed our stay from the very first second. The Opera Suite was lovely. We had relaxing moments at the beach and at the spa. Enjoyed the sunset each day with a glass of champagne from our private balcony. The gym is very well equipped. Food is varied, fresh and from good quality. The staff in all areas of the resort are all very friendly and helpful. Thank you very much also to the great staff who supported us to make arrangements (spa, restaurant, transport) in the days prior to our vacation. I can highly recommend Sofitel Mauritius L‘ Impérial Resort & Spa.

Dear Mr P., Thank you for taking the time to share your wonderful experience of the Sofitel L'Imperial Resort. We are delighted to learn that you enjoyed your stay and your kind words motivate us to continue on this track of service to our valued Guest. Your satisfaction is indeed our greatest reward and your recommendation means a lot to us. We look forward to welcoming you back for another fantastic stay. Best regards, Paulette Tang PA to General Manager Sofitel Mauritius L'Impérial Resort & Spa

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Other web-users rate our hotel

  • 542 reviews 9/10 Location
  • 982 reviews 7.5/10 Room
  • 1,517 reviews 8.6/10 Service
  • 15 reviews 6.5/10 WiFi
  • 343 reviews 5.8/10 Cleanliness
  • 275 reviews 5.2/10 Value
  • 236 reviews 9.1/10 Breakfast
  • 94 reviews 6/10 Bar

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