Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,643 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with Magnifique sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,643 reviews

TripAdvisor Rating  4.5/5  4,399 reviews

Certificate of excellence 2025

Holiday nightmare

TripAdvisor rating 1.0/5

Connector766458 TripAdvisor review

This is the worst hotel my husband and I have ever stayed in. Firstly the hotel is stated as a five star resort, which in my opinion it would be a two star hotel. The photos they use to advertise this hotel on their website are very old and probably from when it first opened. They do not portray the hotel as it is now ( old, dirty ). Secondly rooms are not upto standard they are dirty( had to clean shower before we could use it) and throughout our stay limited house keeping. Thirdly and the most important issue was-the hygiene and quality off food which was appalling and as a result we ate out on most occasions. They advised us there are six restaurants available on half board but you only find out when you get there that you can only eat in the buffet restaurant and all the rest you have to pay ( 10% reduction) which is false selling and they are still advertising to this day even though Hotel told travel company to make it clear on their website. The dirt and filth in this restaurant was appalling ( as you can see from my videos and photos). I nearly choked on a piece of very sharp plastic found in my yogurt. When I showed the staff they just shrugged and asked me how it got there !!!! To finish off the staff in this hotel were the most unfriendly unhelpful unprofessional staff we have ever encountered. The response from the hotel, travel agent and the Sofitel Brand Hotel management team was unacceptable and we would never ever return back there or stay in the Sofitel branded hotels again. We travelled a long way to this hotel and it was the biggest disappointment ever.

Customer review rating 3.5/5

Parmeseeven S. Couples - Confirmed reviews ALL

Welcoming and very helpful staff. Food choice was not great but ok. Pravind is a great PR.

Customer review rating 5.0/5

Shaymah R. J. Couples - Confirmed reviews ALL

We had a great time. The heated pool was a bonus considering we are now in winter. The food was amazing and the staff were really helpful and kind!

Customer review rating 4.5/5

Tanja K. Couples - Confirmed reviews ALL

Das Hotel liegt direkt an einem schönen Strand. Es wird zur Zeit teilrenoviert. Dadurch waren wenige Gäste da, was sehr angenehm, ruhig und erholsam war. Die Renovierungsarbeiten sind auf der anderen Seite des Hotels und haben überhaupt nicht gestört. Wir hatten eines von den neueren Zimmern (Manifique Zimmer). Das war sehr schön und die Betten und Kissen waren sehr bequem. Das Personal war sehr nett und hilfsbereit und die Spa-Anwendungen sehr gut. Das Essen im Hotel war auch sehr gut.

Customer review rating 5.0/5

Silke D. Families - Confirmed reviews ALL

Großes modernes sauberes Zimmer zum Wohlfühlen, super freundliches und aufmerksames Personal in jedem Bereich, das Essen war sehr abwechslungsreich, lecker, vielfältig und an Buffet sehr ansprechend angerichtet

Dear Mrs D., Thank you for your kind words. We are thrilled to hear that you enjoyed your stay with us, particularly the modern accommodations, attentive service, and diverse dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, Paulette TANG Personal Assistant to General Manager

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Other web-users rate our hotel

  • 438 reviews 8.8/10 Location
  • 816 reviews 7.3/10 Room
  • 1,248 reviews 8.3/10 Service
  • 15 reviews 5.8/10 WiFi
  • 293 reviews 5.2/10 Cleanliness
  • 189 reviews 8.2/10 Breakfast
  • 71 reviews 6.2/10 Bar
  • 5 reviews 6/10 Sustainability

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Our other establishments nearby

SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 (798 reviews)

At 23.12 km

See the hotel
All our hotels in Flic En Flac

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.