Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,552 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with Magnifique sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,552 reviews

Customer review rating 5.0/5

Prithiviraj B. Families - Confirmed reviews ALL

Very friendly people around ,specially in Kids club , devina from reception , Veen from pool and beach who knows each details of my kids without being asked .The assistant of front office who welcome me and assist me in the change of my room since i never like to stay on any room with "thirtheen" .breakfast team who celebrated my daughter birthday .boathouse team , not to forget the charming spa team . Your public area team always greeting of the day with a smile and my one and only houseeking who make my sleep so smooth on setting up all needful each day and night. Do share my regards to all the great team ,from B. family who was in room 127 . Have not forget the chinese restaurant with the outstanding outside view and the very welcoming staffs .

Dear Mr B., Thank you so much for your heartfelt and detailed feedback. It truly means a lot to us to hear how many of our team members made your stay special—from the Kids Club, reception, and beach team to housekeeping, dining, and spa. We are especially delighted that your daughter’s birthday celebration, your room arrangements, and the personalized care throughout your stay created such memorable moments for your family. Your kind words have been shared with the entire team, and they are deeply appreciated. It was a pleasure having you with us, and we hope to welcome you back again very soon for another wonderful stay. Warm regards, Paulette Tang Personal Assistant to General Manager

Customer review rating 5.0/5

Danalingum S. Families - Confirmed reviews ALL

The hotel location is very good. From our arrival until our departure, we were warmly welcomed by all the staff. Food was excellent. Service at the main restaurant was perfect. The staff there are very dedicated. Hotel amenities and facilities are perfect. I highly recommend Sofitel Mauritius Imperial Resort & Spa

Dear Mr S., Thank you for your wonderful feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you enjoyed our prime location, excellent food, and dedicated service from our staff. Your kind recommendation is greatly appreciated, and we look forward to welcoming you back for another memorable experience in the future. Best Regards, Paulette TANG Personal Assistant to General Manager

Customer review rating 3.5/5

Vishesh J. Families - Confirmed reviews ALL

The staff were very unwelcoming, did not cater to our requests. The level of service you expect wasn't there. The food was atrocious.

Dear Mr J., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that the level of service and food did not meet your expectations. Our Front Office Manager Mr Parvesh welcomed you and met with you to cater to your wife's food restrictions and we understand this has been taken care of. Your comments are invaluable as we strive to enhance our guest experience. Best Regards, Paulette TANG Personal Assistant to General Manager

Customer review rating 5.0/5

Nicolae C. Couples - Confirmed reviews ALL

We were very happy with our stay at Mauritius L’Imperial Resort Mauritius and we would highly recommend it to anyone planning to visit the beautiful island of Mauritius. The hotel’s beach is splendid and offers some of the best sunsets on the island. The water is warm and shallow so it’s also suitable for families with young kids. Regarding the accomodation- as Accor Platinum members we were entitled to an appartment upgrade for 4 nights. The apartment was spacious, newly renovated, clean and had direct access to the beach - absolutely amazing. Moreover, the hotel’s Management was so kind so they let us use the apartment for our full 7 nights stay so that we did not have to move to a regular room for our last 3 nights. We are deeply thankful for their gesture. Finally, food and beverages were also very good, with the main (buffet) Restaurant having themed dinners each night (seafood, barbeque, asian etc). We also tried their Teppanyaki a la carte restaurant one night and it was a great experience. The only bad part was that we had to leave. I hope we go back there one day!

Dear Mr C., Thank you for taking the time to share your experience at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to learn that you enjoyed your stay and appreciated our beach as well as the sunsets. Your positive remarks regarding the apartment and the cleanliness of our facilities are greatly appreciated. It is heartening to know that our management was able to accommodate your request for an extended stay in the upgraded apartment, as we strive to provide our valued Accor Platinum members with exceptional service. We are also pleased that you enjoyed the diverse culinary offerings at our restaurants, including the themed dinners and the Teppanyaki experience. We sincerely hope to welcome you back to our resort in the future, where new memories can be created. Best Regards, Paulette TANG Personal Assistant to General Manager

Customer review rating 5.0/5

Vishal B. Couples - Confirmed reviews ALL

An extremely nice resort with a lot of activities and lovely restaurants. The breakfast buffet is to die for.

Dear Mr B., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Other web-users rate our hotel

  • 440 reviews 9.2/10 Location
  • 745 reviews 7.9/10 Room
  • 1,151 reviews 8.4/10 Service
  • 11 reviews 8.4/10 WiFi
  • 258 reviews 5.3/10 Cleanliness
  • 171 reviews 8.1/10 Breakfast

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