Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 1,962 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 1
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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,962 reviews

TripAdvisor Rating  4.5/5  4,340 reviews

Certificate of excellence 2024

Paradise!

TripAdvisor rating 5.0/5

Faith F Families - TripAdvisor review

This resort was an absolute paradise. We spent a week here and the only regret was that we didn’t spend longer instead of moving to a different 5 star hotel that just didn’t hold up in comparison to the Sofitel. The hotel is right on a gorgeous white sandy beach- exactly the kind you think of when thinking of Mauritius! The main pool is huge and so nice, Every night is a new theme in the restaurant and staff go all out with food and decorations. The food is always delicious (do not miss the breakfast crepes and the egg queen in the morning will make the best eggs you’ve ever had, made to order every time, any way you want) and service is always friendly and efficient. The rooms aren’t modern but they have a great authentic vibe and the resort grounds are stunning. Highly recommend this resort, already dreaming of returning.

Dear Faith, Thank you so much for your wonderful feedback! We're thrilled to hear you had such a memorable experience at Sofitel Mauritius L'Imperial Resort. It's great to know you enjoyed the beach, pool and dinners. We truly appreciate your recommendation and look forward to welcoming you back for another unforgettable stay! Warm regards, The L'Imperial Team

Amazing

Customer review rating 5.0/5

Susanne N. Families - Confirmed reviews ALL

Fantastic days - good food - good trimning facilities - wondweful Beach and a nice pool(s)!

Dear Mrs N., Thank you very much for your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Great location

Customer review rating 3.5/5

Jimp Couples - Confirmed reviews ALL

Lovely Spa Nice beach Good room-eventually Service management could be better

Dear Mr P., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. We are really sorry that your experience in some areas did not quite meet with your expectations The service shortcomings allows us to review with the teams and ensure our service improves on a daily basis. Thank you also noticing out the positive aspects of our Spa and beach resort. We are sorry that overall we did not live up to your high expectations and hope we will be able to welcome you back one day and make sure that you have a flawless experience. With our kindest regards Paulette Tang Personal Assistant to General Manager

Great location but service needs improvement

Customer review rating 3.5/5

Megan Business - Confirmed reviews ALL

The hotel is in a lovely location - right on a beautiful beach, very peaceful and with lovely site, pool etc. The food was also nice in the restaurants. However, the service isn't great and not what you'd expect in a hotel of this price/quality!

Dear Mrs C., Thank you for rating your stay at the Sofitel Mauritius L'Impérial Resort & Spa and for taking the time to share your comments. We appreciate your positive feedback as well as areas of concerns which you highlighted which provides us with the opportunity to constantly improve the quality of our services. Thank you again for your time and for sharing your experience, we do hope to have another opportunity of better serving you. Sincerely, Paulette Tang Personal Assistant to General Manager

good stay

Customer review rating 4.5/5

K. R. Business - Confirmed reviews ALL

Satisfactory

Dear Mr K., Thank you for your loyalty to the Sofitel L' Imperial and also for rating your recent stay at our resort. We appreciate your positive feedback as well as areas of concerns which you highlighted which provides us with the opportunity to constantly improve the quality of our services. Thank you again for your time and for sharing your experience, we do hope to have another opportunity of serving you again. Sincerely, Paulette Tang Personal Assistant to General Manager

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Other web-users rate our hotel

  • 500 reviews 8.9/10 Location
  • 954 reviews 7.2/10 Room
  • 1,440 reviews 8.5/10 Service
  • 15 reviews 6/10 WiFi
  • 380 reviews 7.1/10 Comfort
  • 355 reviews 5.5/10 Cleanliness
  • 241 reviews 5.1/10 Value
  • 225 reviews 8.4/10 Breakfast

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Our other establishments nearby

SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 (850 reviews)

At 23.12 km

See the hotel
All our hotels in Flic En Flac

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.