French luxury and local cuisine in the world's most exciting city
Niched along the sheltered west coast of this tropical paradise, Sofitel Mauritius L'Impérial Resort & Spa enchants all who sojourn here. It is a magical place where lush gardens spill onto sugary sand and then the placid sea - a timeless retreat graced by the French Zest and Mauritian vivacity. We invite you to escape and discover. Swim among colourful fish and coral reefs. Relax on a beach bed and watch the setting sun paint the sky. Join us on this unforgettable journey!
Escape to a tropical haven with our beachfront resort where the French Zest meets the local Mauritian culture. Located on the west coast of Mauritius, lush landscapes, crystal-clear waters and sunsets create the perfect backdrop for your dream vacation. Indulge your taste buds at our 5 restaurants and 3 bars with a variety of international and local dishes and beverages. Rejuvenate your body, mind and soul at Sofitel Spa, a sanctuary of tranquillity with our range of body scrubs, facials and massages.
Nestled in the heart of the Indian Ocean, Mauritius is the perfect escape for travelers with its pristine white-sand beaches, crystal-clear lagoon and a melting pot of cultures. An idyllic escape for travel seeking adventures and relaxation.
It is a timeless retreat graced by French Zest and Mauritian vivacity. We invite you to escape and discover. Swim among colorful fish and coral reefs. Relax on a beach bed and watch the setting sun paint the sky. Join us on this Magnifique journey!
Antonio Ferreira de Sousa, Hotel Management
Please note that the Flamboyant Pool is now heated and open to children, provided they are accompanied and supervised by their parents. As Le Flamboyant area remains an Adult Quiet Zone, parents are kindly requested to ensure its peace and tranquillity are respected. Management reserves the right to request the removal of any child whose behaviour is disruptive to the comfort of other guests. Jacaranda Restaurant is temporarily closed until further notice.
Hotel extras
Beachfront resort on the famous west coast with Magnifique sunsets
Award-winning spa offering a variety of beauty, wellness and spa treatments
Kids' Club for children from 4 to 12 years old featuring its own swimming pool
Complimentary WIFI throughout the resort
Close to lots of offsite activities, quad biking and golfing
Our accommodation(s)
Book this hotel
Page 1 out of 1, Room 1 :
LUXURY ROOM, 1 King Size Bed or 2 Twin Beds, sea facing with garden view, balcony or terrace
, Room 2 :
MAGNIFIQUE ROOM, 1 King Size Bed, ocean view, furnished balcony or terrace
Room
LUXURY ROOM, 1 King Size Bed or 2 Twin Beds, sea facing with garden view, balcony or terrace
Photo out of - LUXURY ROOM, 1 King Size Bed or 2 Twin Beds, sea facing with garden view, balcony or terrace
OPERA SUITE, 1 King Size Bed, ocean view, direct beach access, balcony or terrace
Photo out of - OPERA SUITE, 1 King Size Bed, ocean view, direct beach access, balcony or terrace
110 m² / 1184 sq. ft., 1 bedroom, 1 living room, 1 bathroom with double shower, designer bath amenities, 2 flat-screen TVs, Sofitel MyBed, Coffee machine, Mini-bar. For up to 2 adults and 2 children under 12.
Page 1 out of 3, Restaurant 1 :
MING COURT
, Restaurant 2 :
RAVINALA
MING COURT
Photo out of - MING COURT
Overlooking the big, inviting swimming pool in the heart of the hotel, feast on Chinese and Japanese cuisine authentically prepared with Mauritian ingredients fresh from the market. Add excitement to your meal by booking a Teppanyaki show cooking table.
Overlooking the big, inviting swimming pool in the heart of the hotel, feast on Chinese and Japanese cuisine authentically prepared with Mauritian ingredients fresh from the market. Add excitement to your meal by booking a Teppanyaki show cooking table.
RAVINALA
Photo out of - RAVINALA
Every night, a different corner of the world - Mauritius, France, Italy, India - inspires heaped buffets and barbecues in this poolside restaurant. Come for a hearty breakfast and a lavish dinner.
*Venue and service style are subject to change.
Every night, a different corner of the world - Mauritius, France, Italy, India - inspires heaped buffets and barbecues in this poolside restaurant. Come for a hearty breakfast and a lavish dinner.
*Venue and service style are subject to change.
TAMASSA BEACH RESTAURANT
Photo out of - TAMASSA BEACH RESTAURANT
The scent of freshly grilled fish and meat emanates each lunchtime from Tamassa, a relaxed Mauritius restaurant on the beach. Taste Mauritian specialties like palm heart salad and smoked fish: a delicious break in a deliciously relaxing day.
The scent of freshly grilled fish and meat emanates each lunchtime from Tamassa, a relaxed Mauritius restaurant on the beach. Taste Mauritian specialties like palm heart salad and smoked fish: a delicious break in a deliciously relaxing day.
TEPPANYAKI
Photo out of - TEPPANYAKI
High-speed chopping, eggs flying, knives slicing spectacularly through the air... experience the entertainment - and scrumptiousness! - of authentic Teppanyaki show cooking. Our chefs love to show off their culinary skills: get your cameras ready!
High-speed chopping, eggs flying, knives slicing spectacularly through the air... experience the entertainment - and scrumptiousness! - of authentic Teppanyaki show cooking. Our chefs love to show off their culinary skills: get your cameras ready!
JACARANDA
Currently unavailable
Photo out of - JACARANDA
Currently unavailable
Dine on fresh lobster, under the stars, right on the sand, with candles twinkling romantically. Delicate dishes feature the finest local ingredients and the creative culinary skills of our French chef. A seriously special Mauritius restaurant.
Dine on fresh lobster, under the stars, right on the sand, with candles twinkling romantically. Delicate dishes feature the finest local ingredients and the creative culinary skills of our French chef. A seriously special Mauritius restaurant.
Page out of
KESTREL BAR
Photo out of - KESTREL BAR
Located at the heart of the hotel, next to the lobby, Kestrel Bar is the ideal place to enjoy the cool shade while soaking up the view of the lagoon. Signature cocktails, a tinkling piano, the buzz of excited holiday conversation...
Located at the heart of the hotel, next to the lobby, Kestrel Bar is the ideal place to enjoy the cool shade while soaking up the view of the lagoon. Signature cocktails, a tinkling piano, the buzz of excited holiday conversation...
TAMASSA BAR ON THE BEACH
Photo out of - TAMASSA BAR ON THE BEACH
No need to stray far from the pool or the sea for your cocktail! Serving light afternoon snacks and tropical sundowners, this relaxed bar is a nightly hotspot for live music, an impressive array of cool drinks and dancing on the sand.
No need to stray far from the pool or the sea for your cocktail! Serving light afternoon snacks and tropical sundowners, this relaxed bar is a nightly hotspot for live music, an impressive array of cool drinks and dancing on the sand.
Le Flamboyant Pool Bar
Photo out of - Le Flamboyant Pool Bar
Le Flamboyant Pool Bar is an adult-only pool located on the north wing of the resort.The ideal spot to sip in Tropical cocktails as the sun sets on the famous west coast.
Le Flamboyant Pool Bar is an adult-only pool located on the north wing of the resort.The ideal spot to sip in Tropical cocktails as the sun sets on the famous west coast.
Breakfast
Photo out of - Breakfast
Homemade breads and pastries; waffles, crepes and pancakes; freshly prepared eggs and customised omelets; cereals, seasonal fruits; bacon, sausages and other local and international dishes are curated by our team.
Buffet
Because great days always start with a good breakfast. Stock up on treats and vitamins!
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Ravinala Restaurant
Homemade breads and pastries; waffles, crepes and pancakes; freshly prepared eggs and customised omelets; cereals, seasonal fruits; bacon, sausages and other local and international dishes are curated by our team.
2 pools
Photo out of - Pool
Enjoy a choice of two pools; one of the largest on the island of Mauritius ideal for families or our newly created "Le Flamboyant" infinity adults-only pool & bar. Children have access only during winter months when "Le Flamboyant" pool is heated
Le Flamboyant pool
Discover our newly created "Le Flamboyant" adults-only pool & bar. Located on the north wing of the resort, this infinity pool has an integrated Whirlpool area and overlooks the Indian Ocean. The pool welcomes children during winter months.
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Heated Pool
Overflowing pool
Chlorure treatment
At your disposal
Shower
Outdoor swimming pool
Location
On site
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Children Pool
Shower
Lifeguard
Enjoy a choice of two pools; one of the largest on the island of Mauritius ideal for families or our newly created "Le Flamboyant" infinity adults-only pool & bar. Children have access only during winter months when "Le Flamboyant" pool is heated
Fitness center
Photo out of - Fitness center
Reenergize at Sofitel Mauritius L'Imperial; the fully equipped gym, overlooking the mountain, features state-of-the-art fitness equipment
Sofitel Fitness
Reenergize at Sofitel Mauritius L'Imperial; the fully equipped gym, overlooking the mountain, features state-of-the-art fitness equipment
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Personal lessons and special care
Fitness coach
Reenergize at Sofitel Mauritius L'Imperial; the fully equipped gym, overlooking the mountain, features state-of-the-art fitness equipment
Spa
Photo out of - Spa
Additional charge
Feel a Zen vibe envelop you in this award-winning Mauritius spa. Cocooned in a delicate Asian sanctuary, our Sofitel SPA offers a range of massage and beauty rituals.
Feel a Zen vibe envelop you in this award-winning Mauritius spa. Cocooned in a delicate Asian sanctuary, our Sofitel SPA offers a range of massage and beauty rituals.
Our wedding planner is famed for her spectacular Mauritius wedding and honeymoon packages. Celebrate your special day with a wedding on the beach, reception under the stars, romantic dinners, champagne, rose petals...
Our wedding planner is famed for her spectacular Mauritius wedding and honeymoon packages. Celebrate your special day with a wedding on the beach, reception under the stars, romantic dinners, champagne, rose petals...
Dear Mr M.,
Thank you for your kind words regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We are delighted to hear that you found our hotel, staff, and location to be fantastic. Your feedback is greatly appreciated and we look forward to welcoming you back to the L'Imeprial.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Mihaela M.
Friends
-
Confirmed reviews ALL
A beautiful hotel in a wonderful location. The staff are exceptionally friendly, warm and attentive, making the stay truly enjoyable. I would happily recommend this hotel and would love to return.
Dear Mrs M.,
Thank you for your kind words regarding your recent stay at our hotel.
We are delighted to hear that our location and staff contributed to your enjoyable experience.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 5.0/5
Bopanna B. P. *. -. #.
Families
-
Confirmed reviews ALL
Beautiful property and a great location. Few extra options with the food would be better. Hospitality was great as well.
Dear Mrs P.,
Thank you for your kind words regarding our beautiful property and the hospitality you experienced.
We appreciate your suggestion for more dining options and will take it into consideration as we strive to enhance our guests' experience.
Thank you again for your time and for sharing your experience, and we look forward to welcoming you back to the Sofitel again.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Rahul S.
Couples
-
Confirmed reviews ALL
It was a good stay overall but found that property looks little old, housekeeping was little slow and breakfast was okey, it could be better
Dear Mr S.,
Thank you for your feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We appreciate your comments on our location and your overall experience. We will certainly take your observations on housekeeping and breakfast into consideration as we strive to enhance our guest offerings.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.5/5
Sumit K.
Families
-
Confirmed reviews ALL
We had a lovely stay at Sofitel Mauritius L’Imperial Resort & Spa and overall had a wonderful experience.
The property is absolutely beautiful, with lush surroundings, a relaxing atmosphere, and a gorgeous, pristine white-sand beach. The beach was exceptionally clean and was definitely one of the highlights of our stay.
The staff were very helpful, courteous, and welcoming throughout our visit. Their hospitality really added to the overall experience and made our stay comfortable and relaxing.
The food was good in terms of quality, although I felt the dining options were more geared towards a Western palate. Some dishes were a little bland, and guests who prefer Indian or spicier food may find the spice levels on the lower side. A little more variety and stronger flavours would make the dining experience even better.
Our only real disappointment was the early check-in. We had multiple email confirmations for a paid early check-in, so we were expecting the room to be ready on arrival. Unfortunately, the room was not ready despite the prior confirmations and payment. This was disappointing, particularly because it was something that had been specifically arranged in advance.
Apart from this, we thoroughly enjoyed our stay. The beautiful property, pristine beach, excellent location and genuinely helpful staff make Sofitel Mauritius a lovely choice for a relaxing Mauritius holiday.
Overall, a memorable stay and a resort I would be happy to consider again.
Dear Mr K.,
Thank you for taking the time to share your experience at Sofitel Mauritius L’Imperial Resort & Spa. We are delighted to hear that you found our resort beautiful and enjoyed the stunning beach, as well as the warm hospitality provided by our staff.
We appreciate your feedback regarding the dining options. Our culinary team strives to cater to a variety of tastes, and your comments on the spice levels and food variety will be taken into consideration as we continue to improve our offerings.
We sincerely apologize for the inconvenience caused by the early check-in situation. Although we aim to accommodate all arrangements made in advance, there are times when unforeseen circumstances may affect room availability. Your experience is important to us, and we will ensure that your feedback is shared with the relevant departments.
We are grateful for your kind words and hope to welcome you back for another memorable stay in the future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Dear Mr M.,
Thank you for your kind words regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We are delighted to hear that you found our hotel, staff, and location to be fantastic. Your feedback is greatly appreciated and we look forward to welcoming you back to the L'Imeprial.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Mihaela M.
Friends
-
Confirmed reviews ALL
A beautiful hotel in a wonderful location. The staff are exceptionally friendly, warm and attentive, making the stay truly enjoyable. I would happily recommend this hotel and would love to return.
Dear Mrs M.,
Thank you for your kind words regarding your recent stay at our hotel.
We are delighted to hear that our location and staff contributed to your enjoyable experience.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 5.0/5
Bopanna B. P. *. -. #.
Families
-
Confirmed reviews ALL
Beautiful property and a great location. Few extra options with the food would be better. Hospitality was great as well.
Dear Mrs P.,
Thank you for your kind words regarding our beautiful property and the hospitality you experienced.
We appreciate your suggestion for more dining options and will take it into consideration as we strive to enhance our guests' experience.
Thank you again for your time and for sharing your experience, and we look forward to welcoming you back to the Sofitel again.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Rahul S.
Couples
-
Confirmed reviews ALL
It was a good stay overall but found that property looks little old, housekeeping was little slow and breakfast was okey, it could be better
Dear Mr S.,
Thank you for your feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We appreciate your comments on our location and your overall experience. We will certainly take your observations on housekeeping and breakfast into consideration as we strive to enhance our guest offerings.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.5/5
Sumit K.
Families
-
Confirmed reviews ALL
We had a lovely stay at Sofitel Mauritius L’Imperial Resort & Spa and overall had a wonderful experience.
The property is absolutely beautiful, with lush surroundings, a relaxing atmosphere, and a gorgeous, pristine white-sand beach. The beach was exceptionally clean and was definitely one of the highlights of our stay.
The staff were very helpful, courteous, and welcoming throughout our visit. Their hospitality really added to the overall experience and made our stay comfortable and relaxing.
The food was good in terms of quality, although I felt the dining options were more geared towards a Western palate. Some dishes were a little bland, and guests who prefer Indian or spicier food may find the spice levels on the lower side. A little more variety and stronger flavours would make the dining experience even better.
Our only real disappointment was the early check-in. We had multiple email confirmations for a paid early check-in, so we were expecting the room to be ready on arrival. Unfortunately, the room was not ready despite the prior confirmations and payment. This was disappointing, particularly because it was something that had been specifically arranged in advance.
Apart from this, we thoroughly enjoyed our stay. The beautiful property, pristine beach, excellent location and genuinely helpful staff make Sofitel Mauritius a lovely choice for a relaxing Mauritius holiday.
Overall, a memorable stay and a resort I would be happy to consider again.
Dear Mr K.,
Thank you for taking the time to share your experience at Sofitel Mauritius L’Imperial Resort & Spa. We are delighted to hear that you found our resort beautiful and enjoyed the stunning beach, as well as the warm hospitality provided by our staff.
We appreciate your feedback regarding the dining options. Our culinary team strives to cater to a variety of tastes, and your comments on the spice levels and food variety will be taken into consideration as we continue to improve our offerings.
We sincerely apologize for the inconvenience caused by the early check-in situation. Although we aim to accommodate all arrangements made in advance, there are times when unforeseen circumstances may affect room availability. Your experience is important to us, and we will ensure that your feedback is shared with the relevant departments.
We are grateful for your kind words and hope to welcome you back for another memorable stay in the future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 5.0/5
Tarun B.
Couples
-
Confirmed reviews ALL
Our stay was amazing overall. Loved every bit of it. Although one suggestion I would like to give if food taste can improve a bit then it would be really really amazing. Thanks!
Dear Mr B.,
Thank you for your kind words regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you enjoyed your experience. Your feedback about the food quality is greatly appreciated and will be considered as we strive for continuous improvement.
We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial.
Sincerely,
Paulette Tang
Personal Assistant to General Manager
Customer review rating 5.0/5
Nila P.
Families
-
Confirmed reviews ALL
Good location, extremely friendly staff, dinner buffet had a very wide selection
Dear Mrs P.,
Thank you for your kind words regarding our location, staff, and dinner buffet selection.
We are delighted to hear that you enjoyed your stay and appreciated the hospitality provided by our team. Your feedback is invaluable to us.
We look forward to welcome you back in a not too distant future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 2.0/5
Bipin B.
Couples
-
Confirmed reviews ALL
I booked the sea facing room almost one year in advance but was allocated a room right infront of the tree blocking the view. when i told the reception i was told that it has been noted but after that nothing and i felt it was just dismissed.
second worst experience in the restaurant happened when i ordered a coke costing rupees 225 but i forgot my wallet in my room and i said i will go and get it but the waiter said that my wife has to sit and wait in the restaurant until i get the wallet to pay. they made us look like a crook and thought that we will run away with their rupees 225. this made me so angry but i did not create any scene. after spending thousands or rupees to stay in the hotel the waiter or the hotel policy thought that we will go without paying meagre 225 rupees.
Dear Mr B.,
Thank you for sharing your feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We sincerely apologize for the inconvenience you experienced with your room allocation. It is our goal to provide all guests with the accommodations they desire, and we regret that we fell short in this instance. Your comments have been duly noted.
We also understand your frustration regarding the situation in our restaurant. We strive to maintain a welcoming atmosphere for all our guests, and we are sorry to hear that this was not your experience.
Your feedback is invaluable in helping us to improve our services. We appreciate your patience and understanding.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Thomas W. H.
Couples
-
Confirmed reviews ALL
Nice room with sea view. Quiet and peaceful. We had a great time. Toilet and shower layout is odd. You can’t use shampoo and shower gel provided if having a bath as they are locked in the shower. Air con control in the room was falling out of the wall. Sink did not drain well and shower smelled when water first turned on. Sofa in the room smelt bad too.
Used coffee cups in room were not changed and appeared to have been washed by hand in the bathroom sink which we wouldn’t expect.
Breakfast could be improved by staff offering coffees more frequently and we often had to ask for our coffees. Spoons were not provided at breakfast table which again we had to ask for each day.
Sunbed covers were often dirty and need changing more often.
Frustrating to pay for late check out and then key stops working on the day that I am checking out late.
Bad to charge for coffee pods as other Sofitel hotels do not do this.
Good idea to have free water fountains for drinking water.
Great to have free water sports activities included.
Dear Mr H.,
Thank you for taking the time to share your detailed feedback with us.
We are delighted to hear that you enjoyed the sea view, peaceful surroundings, complimentary water sports, water fountains and overall Wi-Fi coverage.
We are however sincerely sorry that several aspects of your stay fell short of expectations. We have noted your comments regarding the room facilities, cleanliness, maintenance, and breakfast service). Your feedback has been shared with the relevant teams so these areas can be addressed and improved.
We truly appreciate your constructive comments and hope to have the opportunity to provide you with a smoother and more enjoyable experience on a future visit.
Kind Regards
Paulette Tang
Personal Assistant to General Manager
Customer review rating 5.0/5
Shipra S.
Couples
-
Confirmed reviews ALL
Had a fantastic stay at Sofitel. The room, service, facilities, hospitality, beach—everything was a solid 12/10!
A few extras I personally loved were the heated pool, mimosas at breakfast & the thoughtful late checkout offered without us even asking, as we were heading straight to the airport.
A special mention to the staff—they were exceptionally polite, warm & professional throughout our stay. Truly 5-star hospitality.
Dear Mrs S.,
Thank you for your wonderful feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We are delighted to hear that you enjoyed our facilities, including the heated pool, and appreciated the service provided by our dedicated team. It is gratifying to know that our hospitality met your expectations and that the late checkout was a helpful addition to your experience. We shall look into the issue of reward points used for bookings.
Your kind words will certainly be shared with our staff, who strive to deliver exceptional service.
We look forward to welcome you back again in a not too distant future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.5/5
Nancy L. N. S.
Business
-
Confirmed reviews ALL
Beautiful place, very refined. Rooms are spacious and comfortable with incredible views. The bed is exrremely comfortable.
Dear Mrs S.,
Thank you for your kind words regarding your stay at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you found our accommodations spacious and comfortable, as well as our views breathtaking. Your feedback is greatly appreciated.
We look forward to welcoming you back to the Sofitel again.
Sincerely,
Paulette Tang
Personal Assistant to General Manager
Customer review rating 4.5/5
Eileen B.
Couples
-
Confirmed reviews ALL
We came on a last minute holiday when our European river cruise was cancelled.Delighted with the food and service at the hotel and it's location right on a beautiful beach
Dear Mrs B.,
Thank you for your kind words regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We are thrilled to hear that you enjoyed our service, food, and the beautiful beach location. Your satisfaction is our priority, and we look forward to welcoming you again.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.5/5
Musonda J. P.
Business
-
Confirmed reviews ALL
It was my best experience in Mauritius. I have been to other resorts… this was simply the best.
Dear Mr P.,
Thank you for your wonderful feedback. We are delighted to hear that your experience at Sofitel Mauritius L'Impérial Resort & Spa was the best among the resorts you have visited.
It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services.
We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial.
Sincerely,
Paulette Tang
Personal Assistant to General Manager
Customer review rating 3.5/5
Noora A.
Solo
-
Confirmed reviews ALL
Good location , very clean
Dear Mrs A.,
Thank you for your feedback regarding your recent stay. While we are pleased to hear that you appreciated our location and cleanliness, we strive for a more fulfilling experience for all our guests.
Your insights are valuable, and we will take them into consideration.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 3.0/5
Nishank M.
Couples
-
Confirmed reviews ALL
First of all, it’s a LUXURY RESORT, costing 300-400€ per night range. While the location and rooms are really nice, what was missing was the attitude of the staff. Very rigid, very un-accommodative & very very dry.
Service without a smile. As simple as requesting for vanilla/caramel syrup during breakfast with coffee is REJECTED (how big a deal it is?). No empathy towards good restrictions & allergies. Breakfast spread very very sad. Extremely hard hashbrowns, horrible attitude expressed by the chefs behind the hot food live cooking counter.
Lacks abundance. Only Praveen the restuarant manager understood but he too helped only as much as he could. Arrogance & rigidity felt very clearly. Wouldn’t return nor Reccomend anyone
Dear Mr M.,
Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We are pleased to hear that you appreciated the location and the quality of our rooms.
However, we are truly sorry to learn that your experience was marred by the attitude of our staff and the service you received. At our luxury resort, we strive to provide exceptional experiences, and it is disheartening to hear that we fell short in this regard. Your comments about the breakfast offerings and staff interactions have been noted, and our investigations reveal that our Chef Raj assisted you with Jain food requests.
We will use your feedback as an opportunity to assess and improve our service standards.
We sincerely appreciate your recognition of Praveen, our restaurant manager, and will ensure that your thoughts are shared with him.
Thank you once again for your insights.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 5.0/5
Lakhbir S. D.
Families
-
Confirmed reviews ALL
One particular receptionist was extremely helpful and made holiday enjoyable was Yeshwaree at the flic flac Mauritius hotel. She welcomed us at arrival and at departure made it possible to have one our room till pick up time .
The location of the hotel is perfect on the beautiful beach is easy access to all water sports . Amazing food . We always struggle with vegetarian food this hotel catered above and beyond for my son .
Will definitely be returning to this hotel again after having an amazing time on holiday at this hotel x
Dear Mr D.,
Thank you for taking the time to share your wonderful experience at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you found our staff welcoming and that Yeshwaree made a significant impact on your stay with her exceptional service. It is always our goal to ensure that our guests feel valued and comfortable from the moment they arrive until their departure.
We appreciate your positive remarks regarding our beautiful location and the diverse culinary offerings, especially for vegetarian preferences. Our culinary team strives to accommodate various dietary needs, and it is gratifying to know that your son enjoyed the meals prepared for him.
We look forward to welcoming you back for another memorable holiday in the future. Thank you once again for your kind words.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.5/5
C. L. N. C. F. L.
Couples
-
Confirmed reviews ALL
Amazing experience at the Sofitel, enjoyed our stay very much. The staff were all very welcoming and nice
Dear Mr and Mrs C. F. L.,
Thank you for your kind words regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa.
We are delighted to hear that you found your experience enjoyable and that our staff made a positive impression. Your feedback is highly appreciated.
We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you back to the L’Imperial.
Best regards,
Paulette Tang
Personal Assistant to General Manager
Customer review rating 5.0/5
Manish S.
Couples
-
Confirmed reviews ALL
We had a wonderful stay at this property and honestly couldn’t have asked for a better experience. From the beautiful location, beach access and surroundings to the quality of the rooms, food, property cleanliness and overall facilities, everything came together to make our stay truly relaxing and memorable.
What really stood out, though, was the hospitality. The entire team was warm, attentive, and welcoming without ever being intrusive. There’s a genuine sense of care here that makes you feel comfortable from the moment you arrive.
A special mention to Ishvari from the Guest Relations team, who went above and beyond to make our stay unforgettable. She has such a warm and welcoming personality, and the conversations we had with her made us feel genuinely valued and looked after. It’s those personal touches and moments that turn a good hotel stay into a truly special one.
Ishvari made us feel like more than just guests, and we really appreciated the warmth and kindness she showed us throughout our stay.
We absolutely loved our time here and would be very happy to come back. Highly recommended!
Dear Mr S.,
Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you found our location, facilities, and overall ambiance to be conducive to a relaxing and memorable experience.
We especially appreciate your kind words about our team’s hospitality. It is heartening to know that Ishvari from our Guest Relations team made such a positive impact on your stay. We strive to provide personalized and attentive service, and it is rewarding to hear that our efforts resonated with you. Your acknowledgment of her warm personality is greatly appreciated and will certainly be shared with her and the rest of the team.
Thank you once again for your high recommendation. We look forward to welcoming you back for another unforgettable stay in the future.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 4.0/5
Matteo R.
Families
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Confirmed reviews ALL
We had a wonderful stay at Sofitel Mauritius L’Impérial Resort & Spa. The beautiful beachfront setting, and relaxing atmosphere made our holiday truly special. The resort was perfect for a memorable family getaway. The only disappointment was the level of organisation and consistency among some of the staff. While everyone was generally friendly and polite, on several occasions the service seemed to lack rigour, attention to detail and, at times, basic common sense. This sometimes resulted in unnecessary confusion and made certain aspects of our stay less smooth than they should have been for a resort of this standard.
Dear Mr R.,
Thank you for sharing your experience at Sofitel Mauritius L’Impérial Resort & Spa. We are delighted to hear that you enjoyed the beautiful beachfront setting and found our resort perfect for your family getaway.
We appreciate your feedback regarding the level of organization and consistency among our staff. While we pride ourselves on providing a high standard of service, we acknowledge that there can be moments that fall short of our guests’ expectations. Your comments will be taken into consideration as we continually strive to enhance our service quality and ensure a seamless experience for all our guests.
Thank you once again for your valuable insights.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
Customer review rating 2.5/5
Zubeel P.
Families
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Confirmed reviews ALL
It was a brilliant view and location, room cleaning lady Zara was amazing apart from that all went down hill, because service was so rubbish especially when you have breakfast and dinner but no one knowlede you came in or even show us to the table or show the menu! Took them so long to bring a coffee which is made from a machine, we had to remind the customer the coffee is at the desk for us and no one bought us a baby chair had to grab it our self
Dear Mr P.,
Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the stunning view and the service provided by Zara. However, we regret to learn that your dining experiences did not meet your expectations.
It is our aim to provide attentive service, and we apologize for the delays you encountered and the oversight regarding the baby chair. We fully respect your right to express your disappointment, and we are always open to constructive criticism. At the same time, we kindly ask that feedback be expressed respectfully towards our team members, who work hard to assist our guests and deserve to be treated with the same courtesy and respect that we extend to all our guests.
Best Regards,
Paulette TANG
Personal Assistant to General Manager
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Frequently asked questions
Sofitel Mauritius L'Impérial Resort & Spa is located at Wolmar, 90517 Flic En Flac, Mauritius, on the island's sheltered west coast. We are just a 5-minute walk (100 m) from the Flic En Flac bus stop and offer free on-site parking. Our beachfront retreat is ideally situated near Wolmar beach and the local attractions of Flic En Flac.
Sofitel Mauritius L'Impérial Resort & Spa offers a variety of elegant accommodations including:
Luxury Room with 1 King or 2 Twin beds and sea views
Magnifique Room with 1 King bed and ocean views
Prestige Suite, a family suite with garden views
Opera Suite and Imperial Suite with direct beach access
Breakfast buffet for an additional fee, air conditioning, and flat-screen TVs
Wheelchair accessible rooms, two outdoor pools, Sofitel Spa, and Sofitel Fitness
Restaurants like Ravinala and Ming Court, and bars such as Kestrel Bar
Concierge, laundry, shuttle services, business facilities, and wedding venues
Pets are not allowed.
Sofitel Mauritius L'Impérial Resort & Spa features five restaurants including Ravinala for international buffets and Ming Court for Asian cuisine from 07:00 PM to 10:00 PM. You can enjoy lunch at Tamassa Beach Restaurant from 12:00 PM to 05:00 PM or dine at Jacaranda. We offer children's menus and various dietary options such as vegetarian, halal, and gluten-free dishes.
At Sofitel Mauritius L'Impérial Resort & Spa, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Mauritius L'Impérial Resort & Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Mauritius L'Impérial Resort & Spa using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are not allowed at Sofitel Mauritius L'Impérial Resort & Spa.
Sofitel Mauritius L'Impérial Resort & Spa features three meeting rooms and a business center for your professional needs. Our largest room spans 327 square meters and can accommodate up to 160 guests in a theater-style seating arrangement.
You can certainly organize your dream event or wedding at Sofitel Mauritius L'Impérial Resort & Spa. Our dedicated wedding planner can arrange spectacular ceremonies on the beach or receptions under the stars for up to 130 banquet guests.
Sofitel Mauritius L'Impérial Resort & Spa offers four rooms specifically designed for guests with reduced mobility. These accommodations feature accessible bathrooms with 32-inch wide doors. Additionally, our restaurants and award-winning spa are wheelchair accessible to ensure a comfortable stay for all our guests.
Yes, Sofitel Mauritius L'Impérial Resort & Spa allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Sofitel Mauritius L'Impérial Resort & Spa, you can easily walk to these nearby locations:
Wolmar beach - 3 minutes
Flic En Flac bus stop - 5 minutes
Flic En Flac tourist attraction - 10 minutes
Flic En Flac entertainment centre - 10 minutes
Flic En Flac casino - 15 minutes
The award-winning Sofitel Spa at Sofitel Mauritius L'Impérial Resort & Spa is a tranquil Asian sanctuary. We offer a variety of beauty and wellness rituals, including body scrubs, facials, and massages. Our professional team is dedicated to rejuvenating your body, mind, and soul in this serene beachfront setting.
Sofitel Mauritius L'Impérial Resort & Spa provides three meeting rooms and a business center for professional needs. Our rooms feature dedicated business desks and complimentary Wi-Fi is available resort-wide. Breakfast is served from 07:30 AM to help you prepare for your day.
