Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,901 reviews

Best price
guarantee
Sofitel Mauritius L'Impérial Resort & Spa - Image 1
Sofitel Mauritius L'Impérial Resort & Spa - Image 2
Sofitel Mauritius L'Impérial Resort & Spa - Image 3
Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with Magnifique sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, quad biking and golfing

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,901 reviews

TripAdvisor Rating  4.5/5  4,374 reviews

Certificate of excellence 2024

Very nice resort.

Customer review rating 4.5/5

Dan Friends - Confirmed reviews ALL

Enjoyable. Overall, employees were friendly and helpful. Had a great time. Breakfasts and lunches (near the beach) were wonderful.

Gorgeous location and property

Customer review rating 4.5/5

Jeff P. Friends - Confirmed reviews ALL

Stayed after a 21 day cruise. Loved it!

Good location and beach but rooms are a little tired

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The beach and pool facilities are great. However was extremely disappointed with my room. It was definitely not 5*. The AC was extremely noisy, generally the rooms looks old and in need of a revamp. TV didn’t work. No mini bar available in rooms either.

Felt more like a four-star hotel

TripAdvisor rating 3.0/5

Anna V TripAdvisor review

The hotel is celebrating 32 years of operation, which, unfortunately, is also visible in the rooms. The entire complex is in need of renovation. The food was delicious, but the service in the dining area struggled with clearing tables, which is likely more of a management issue. Otherwise, the staff was friendly and very helpful. In a five-star hotel, even basic amenities were not replenished. The beach, however, is absolutely stunning! Thank you for the beautiful sunsets! Considering today's five-star hotel standards, this felt more like a four-star hotel.

Dear Madam, Thank you for your feedback. We appreciate your comments about our staff service and great beach. We understand your concerns regarding the need for renovations. Please be informed that we shall be undergoing renovations this year and will also address the issues in ur restaurants with our team to improve the guest experience. We also take note of your comments about the amenities and will ensure that we continue to meet the expectations of our guests. Best Regards The L'Imperial Team

Not a 5-star level resort

Customer review rating 1.5/5

Gsb Families - Confirmed reviews ALL

Too many imprecisions, too many lack of reflexes in customer service and poor customer consideration. It seems obvious that the Management relies only on the warm welcoming and warm behaving staff, but there is absolutely no 5-star service standard, nor reflexes. One example (among many) to illustrate: there was a real lack of cleanse in rooms, at he restaurant... and while we raised the issue, there were no apologies, no sorry, ...

In partnership with TripAdvisor

Other web-users rate our hotel

  • 493 reviews 8.7/10 Location
  • 929 reviews 7.1/10 Room
  • 1,406 reviews 8.2/10 Service
  • 17 reviews 4.2/10 WiFi
  • 491 reviews 7.3/10 Vibe
  • 368 reviews 6.9/10 Comfort
  • 343 reviews 4.8/10 Cleanliness
  • 232 reviews 5.4/10 Value

Powered by Trustyou

Our other establishments nearby

SO Sofitel Mauritius 5 stars

Customer review rating (ALL Rating) 4.4/5 (822 reviews)

At 23.12 km

See the hotel
All our hotels in Flic En Flac

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.