Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,557 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 4

Description

Hotel extras

  • Beachfront resort on the famous west coast with Magnifique sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, quad biking and golfing

Our accommodation(s)

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Room 1

Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,557 reviews

TripAdvisor Rating  4.5/5  4,445 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Grant E. R. Families - Confirmed reviews ALL

Dear Mr R., Thank you very much for your loyalty to the Sofitel Mauritius L'Impérial Resort & Spa and for your wonderful comments. It is always a pleasure to receive positive feedback which will be shared with our team. Your wonderful appreciation is encouragement indeed to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your experience, and we look forward to the pleasure of welcoming you and your familyback to the L’Imperial. Sincerely, Paulette Tang Personal Assistant to General Manager

Very Expensive

TripAdvisor rating 4.0/5

RajeevSarma TripAdvisor review

Dear Sir, Thank you very much for sharing your detailed feedback following your recent stay with us. We’re delighted to know you enjoyed the property, gardens, and the beautiful sea view from your room. We’re truly sorry for the inconveniences you experienced regarding water provision, pricing, and check-in/check-out procedures. Your comments are invaluable and have been shared with the respective teams to help us improve these aspects. We hope to have the pleasure of welcoming you back in the future for an even more seamless and enjoyable experience. Kind regards, Paulette Tang PA to General Manager

Superbly rejuvenated rooms

TripAdvisor rating 5.0/5

PatrickS26 TripAdvisor review

Dear Mr Patrick, What a pleasure to read your kind words — thank you so much for your continued loyalty over the years and for taking the time to share such thoughtful feedback. We’re truly delighted that you enjoyed our newly renovated rooms, the warm service from our Front Office Team and the culinary delights of our Chefs. Your encouraging words mean a lot to all of us. We can’t wait to welcome you back with your family to an even more relaxing experience soon again. With our warmest regards and gratitude, Paulette Tang PA to General Manager

This 5* needs to polish its stars

TripAdvisor rating 4.0/5

Robert H TripAdvisor review

Dear Sir, Thank you for your feedback. We appreciate your positives as well as areas of concerns you highlighted which provides us with the opportunity to constantly improve the quality of our services that will reflect a true 5-star experience. Best regards, Paulette Tang PA to General Manager

Customer review rating 3.5/5

Robert H. Couples - Confirmed reviews ALL

Dear MrHammond, Thank you for taking the time to share your thoughts regarding your recent stay at Sofitel Mauritius L'Impérial Resort & Spa. We sincerely appreciate your feedback as it helps us enhance the experience for our guests. We would like to express our apologies for the issues you encountered and the inconveniences you experienced during your visit. It is unfortunate to hear that your room did not meet your expectations in terms of the view, and we appreciate you bringing this to our attention. Furthermore, we understand the importance of having replenished items in your room and will be sure to address this with our housekeeping team. Regarding the outdated fire safety instructions, we are working on same to ensure they reflect our current facilities. Our team is committed to providing prompt service, and your concerns has been shared with management. Thank you once again for your valuable insights, assisting us to perform at our very best. Best Regards, Paulette TANG Personal Assistant to General Manager

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Other web-users rate our hotel

  • 419 reviews 8.9/10 Location
  • 765 reviews 7.3/10 Room
  • 1,176 reviews 8.4/10 Service
  • 13 reviews 5.6/10 WiFi
  • 401 reviews 7.3/10 Vibe
  • 271 reviews 5.3/10 Cleanliness
  • 166 reviews 8.5/10 Breakfast
  • 72 reviews 6.9/10 Bar

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