Grand Mercure Shanghai Hongqiao

Name: Grand Mercure Shanghai Hongqiao - ALL
Address: 369 Xian Xia Road, SHANGHAI, 200336, China
Telephone: +862151533300
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 86 reviews

369 Xian Xia Road, 200336 SHANGHAI, China

Description

Upscale hotel for business and leisure

Grand Mercure Shanghai Hongqiao is close to the National Exhibition and Convention Centre (Shanghai), Shanghai Mart and Shanghai Convention & Exhibition Centre of International Sourcing. Located in the centre of Hongqiao business area, the hotel is surrounded by shopping malls and commercial complexes. It's just a 15-minute drive from Hongqiao Airport, or Hongqiao railway station, and a 45-minute from Pudong International Airport, and near metro network.

Only 15 minutes' drive from Hongqiao airport and Hongqiao railway station, Grand Mercure Shanghai Hongqiao is located near the National Exhibition & Convention Centre (Shanghai). Sitting in Hongqiao CBD, the hotel has easy access to the city center. Grand Mercure Shanghai Hongqiao is near the National Exhibition & Convention Centre (Shanghai) and Shanghai Mart. The hotel is located in Hongqiao CBD within the entertainment and shopping precinct, and with easy access to the city center.

Grand Mercure Shanghai Hongqiao is centrally located in the heart of Hongqiao CBD, surrounded by entertainment venues, shopping centers and commercial complexes. The hotel has got easy access to city center and main tourism attractions.

Hotel extras

Close to National Exhibition and Convention Centre, Hongqiao Airport
Sitting in the heart of Hongqiao CBD with easy access to city center
Free broadband internet and WIFI throughout the hotel
Electronic toilet seats in all rooms
New Executive Rooms with extensive benefits, i.e. breakfast, cocktails, etc.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Designed for genuine comfort, all our 364 rooms feature LCD TV, WiFi, private balcony, kitchenette and washing machine. Each room enjoys stunning city view.

Room

Superior Room, 2 Single Size Beds, city view

3 persons
40 m² / 430 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Room

Superior Room, 1 King Size Bed, city view

3 persons
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

DELUXE ROOM, 1 King Size Bed, City View

3 persons
45 m² / 484 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Executive Room, 1 King Size Bed, Upper Floor with city view, Executive Floor benefits

3 persons
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

Hotel location

Grand Mercure Shanghai Hongqiao

369 Xian Xia Road
200336 SHANGHAI
China

GPS:31.205961, 121.396887

+86 21 5153 3300

+86 21 5153 3555

People's Square

Tourist attraction

Access: 110 m / 6.84 mi 2 hrs walk / 30 min drive

LEGO LAND Discovery Center

Amusement park

Access: 300 m / 1.8 mi 35 min walk / 11 min drive

Hongqiao Art Centre

Entertainment/theatre district

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Changfeng Ocean World

Aquarium

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

L'ATRIUM RESTAURANT

Located on level two, L'Atrium is a graceful and cozy restaurant providing a fine dining selection including international breakfast fare, themed buffets, and French infusion à la carte services.

Our guest reviews

Well located

Anonymous Business - 5/22/2023 Confirmed reviews ALL

1/ The room has a sort of Musty and Stale smell in the air. 2/ The control panel of AC was half broken. 3/ The cleaner was doing the good job to keep the room clean. 4/ The location is good, otherwise the overall feeling of room was smell and old. 5/ I will give a serious second thought firstly on returning to this hotel over my next Shanghai trip.

Dear Mr. Liao, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lily Li Executive Assistant - On behalf of General Manager ea…

nice stay

Anonymous Business - 5/12/2023 Confirmed reviews ALL

nice stay in this hotel

Dear Mr. Feng M., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lily Li Executive Assistant - On behalf of General Manager ea…

A Japanese-orienting hotel

Speed L. Business - 5/11/2023 Confirmed reviews ALL

AN old hotel with big rooms, many Japanese guests and Japanese styled facilities.

Dear Mr. L. P., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lily Li Executive Assistant - On behalf of General Manager ea…

Rachel Families - 5/6/2023 Confirmed reviews ALL

Very complicated parking

Dear Ms. MAO R., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lily Li Executive Assistant - on behalf of General Manager ea…

A big thank you to your Concierge Staff Billy Bare

Voyager60897964648 4/1/2023 TripAdvisor review

I am writing this review for the greatest services in my overall staying during my trip on March 28 – April 1, 2023. A very big thank you for all your staffs from room cleaning, front desk, executive lounge, and restaurant for breakfast. A very special big thanks for your concierge Staff Billy Bare and his subordinate where they attended on Thursday, March 30., 2023. I was accidentally left my phone in the bus where it was a returned route from the Intertextile tradeshow on that date. I then reported to the concierge and Billy Bare had quickly made his own judgement on what to do next. He asked me to back to my room and wait. About 30mins later, I’ve got a call from him and he told me he managed the courier to deliver me back right after. His quick responses had very impressed me as a guest and it was my pleasure to send him a big thank you for all your help. Also his team from the concierge who had helped me to make all kind of phone calls on that date. I hope that your management team will able to see this and do treasure there is a great and smart concierge staff in your team. I am once again, would like to give him a big credit for this. I was a guest staying in Room 2008 and my other teammate also staying there at Room 2005 and also one at 13th Floor. They both are the member of the Accor hotel group and also having a great experiences in Hongqiao location. Highly recommend business hotel. Hope will come back soon.

Dear Guest, Your kind words have been passed on to our team and in particular Mr. Billy who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. We hope to have the pleasure to welcome you again. Grand Mercure Shanghai Hongqiao

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