Grand Mercure Beijing Central 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 84 أراء

Grand Mercure Beijing Central - Image 1
Grand Mercure Beijing Central - Image 2
Grand Mercure Beijing Central - Image 3
Grand Mercure Beijing Central - Image 4

الوصف

خدمات الفندق الإضافية

  • Walking distance to Xidan Shopping Malls and Financial Street.

  • It only takes 10 minutes to walk to Tian'anmen Square and the forbidden city.

  • About 50 minutes drive to Beijing Capital International Airport.

  • Only 15 minutes to the National Center for the Performing Arts.

  • Free welcome drink for Accor Loyalty members.

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Grand Mercure Beijing Central

6 Xuanwumen Nei Avenue, Xicheng District
100031 BEIJING
China

نظام تحديد المواقع العالمي (GPS):39.903498, 116.374993

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  84 أراء

تقييم TripAdvisor  4.2/5  1,681 أراء

2025 شهادة تميّز

4-star hotel with 5-star service!

ملاحظة Tripadvisor 5.0/5

Azrina T تقييم TripAdvisor المعتمد

Highly recommended

ملاحظة Tripadvisor 5.0/5

EB246 تقييم TripAdvisor المعتمد

Dear Guest We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Coco at tour services desk in lobby ROCKS!

ملاحظة Tripadvisor 5.0/5

Ter F تقييم TripAdvisor المعتمد

Dear Guest We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Good location

ملاحظة Tripadvisor 4.0/5

Worldtraveller1784 Solo travel - تقييم TripAdvisor المعتمد

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay at our hotel. We truly appreciate both your positive comments and the constructive suggestions you've provided. We're delighted to hear that you found our hotel's location convenient and that you were satisfied with the size of the room and the variety of our breakfast offerings. Your kind words about these aspects have been shared with our team, and they serve as a great source of motivation for us to maintain these high standards. However, we sincerely apologize for the unpleasant experiences you encountered. The lingering smoke smell in the corridors is unacceptable, and we've already taken steps to enhance our cleaning and ventilation processes to address this issue thoroughly. Regarding the breakfast replenishment and language communication problems, we understand how frustrating these must have been for you. We will conduct additional training for our staff, focusing on improving English proficiency and service awareness, especially in ensuring that food is promptly replenished during breakfast service. We've also reviewed the incident at the egg station and will use it as a case study to train our staff to better understand guest requests and handle similar situations more effectively in the future. Your feedback is invaluable to us as it helps us identify areas for improvement. We sincerely hope that you will give us another opportunity to serve you better. Should you decide to visit us again, please do not hesitate to let us know in advance, and we will make every effort to ensure a more enjoyable and seamless stay. Thank you again for your feedback, and we wish you all the best in your future travels.

Decent Stay, but Could Be Better

ملاحظة Tripadvisor 4.0/5

gamebrulee تقييم TripAdvisor المعتمد

Dear Guest, Thank you for choosing to stay with us and taking the time to share your detailed feedback. We sincerely appreciate your honest evaluation, as it helps us identify areas where we can improve and enhance our guests' experiences. We're extremely glad to hear that you had a positive experience with our front desk staff. However, we are deeply sorry for the unacceptable cleanliness issues you encountered. The situation with the toilet seat upon your arrival and the subsequent stains in the bathroom are far below our standards, and we take full responsibility. We've immediately launched an internal investigation to identify where the breakdown in our cleaning procedures occurred. We've retrained our housekeeping staff, reinforcing the importance of meticulous attention to detail and thorough cleaning to ensure that every room is spotless before guests check in. We've also implemented more stringent quality control checks to prevent similar issues from happening again. Your feedback is invaluable to us, and we sincerely hope that you will give us another chance to demonstrate the improvements we've made. If you decide to visit us again in the future, please feel free to reach out to us directly. We will make every effort to ensure that your next stay is flawless and exceeds your expectations. Once again, thank you for bringing these issues to our attention. We wish you all the best in your future travels.

بالاشتراك مع TripAdvisor

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