Mensagem informativa

Hotel Novotel Suites Dubai Mall of the Emirates 3 estrelas

Nota clientes Avis 4.3/5 7.881 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças
+ 10 Serviços

Extras do hotel

  • Piscina no terraço

  • Transporte de ligação diário gratuito para a Praia Kite

  • A poucos minutos a pé do centro comercial Mall of the Emirates

  • WIFI gratuito, parque de estacionamento privativo interior e centro de fitness 24 horas

  • A poucos minutos da estação de metro do Dubai

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá, sob pedido Serviços a pagar
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ ÀS 17:00 Serviços a pagar
  • Lavandaria
  • Lojas/shopping
  • Porteiro/Carregador
Lazer e atividades
  • Piscina externa sem aquecimento
  • Sala de ginástica
  • Massagem Serviços a pagar
  • Serviço de babá, sob pedido Serviços a pagar
  • Porta-esqui (próximo) Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • Serviço de quarto
Serviços empresariais
  • Espaço Web
  • Servicio disponible fotocopia/impresión Serviços a pagar

Localização do hotel

Novotel Suites Dubai Mall of the Emirates

2A Street
Opposite Mall o f the Emirates
P.O. Box 283825
 dubai
united arab emirates

Tel: +97143823200

Fax: (+971)4/3823201

Check-in desde as 14h00

Check-out até às 12h00

  • Dubai metro :  Red Mall of Emirates

  • De avião

    DUBAI INTL AIRPORT A 20 km / 12,43 milhas

GPS:25.116528, 55.196111

As nossas opções de alojamento

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Com 30 m², a Suite é ideal para 3 pessoas, com 1 chaise longue e 1 cama dupla.

  • Número máx. de pessoas: 3
  • Superfície: Desde 31 / 334 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Suite com 2 camas individuais, 2 adultos e 1 criança

  • Número máx. de pessoas: 3
  • Superfície: Desde 31 / 334 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Suite familiar para 3 adultos e 2 crianças

  • Número máx. de pessoas: 5
  • Superfície: Desde 48 / 517 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores(...)

Os nossos restaurantes e bares

DELI BOUTIQUE

Tipo de cozinha: Internacional

Descubra a simplicidade emocionante da gastronomia saborosa do Restaurante Deli Boutique. Pode escolher entre uma ampla gama de refeições ligeiras de alta qualidade, de refeições individualmente preparadas e muitas deliciosas sobremesas e doces.

Menu (PDF)
  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Avaliações dos nossos clientes sobre o
Novotel Suites Dubai Mall of the Emirates

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

7.881 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

3.266 comentários

A birthday plan for Dr. Barber

Nota Tripadvisor 5.0/5

youlandab867 Business - 16/04/2021 Avaliação com certificação TripAdvisor

We want to thank your stay again for helping us keep her busy while we planned her birthday party. We didn't realize how funny your staff were. So, on the 10th of April, while Dr. Barber was sleeping, someone was outside her windowing making the loudness noise every. It sounded like a leaf blower or a lawn mower. What was funny was, she slept right through it. When she pulls and all nighter, she sleeps like a baby. She left her computer on, so we were able to see her sleeping through all the noise. We laughed so hard. Thanks for laughs. Most importantly, thank you for the room you gave her. She was able to complete so many tasks. We especially wanted to thank the housekeeping crew. We know their job is to keep rooms clean, but Dr. Barber keeps a tight ship with her personal quarantine regime.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Dubai 2021

Nota Tripadvisor 4.0/5

Amit T 12/04/2021 Avaliação com certificação TripAdvisor

It was a pleasant experience from the beginning from checking in on the day of arrival with Nestle helping out with a good location of room. Room was very nice & spacious. It gave a comforting feeling of All Safe. The housekeeping team maintained the sanitising & cleaning every day. Rehaman & Luk Pa ensured a good interaction and ensured that the cleaning was exceptional. Breakfast was good with Neeraj & his team with Radha. Jagannath & others greeting every day with genuine smile & would ensure with food requests. The Travel Desk was very helpful. Nikita from Rayna Travels gets a applause as she gave very good advise for the travel and shopping with proper directions. Kamran khan was very punctual for pick up & drop and shared good tips & Amaresh during the city tour was informative & kept the tour very interesting.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Bad (from an Accor Platinum Member)

Nota Tripadvisor 1.0/5

Departure23532590499 16/03/2021 Avaliação com certificação TripAdvisor

As a Platinum member who did his booking 2 days before arriving to the hotel, all I got from the Accor Standards is the complimentary drinks vouchers. (I think I was lucky to get these vouchers) That shows how the management of the hotel cares about the business and specially about Accor Members. Frankly speaking the hotel management made it clear to me that they don't want an Accor Member to visit the Novotel Suites Dubai Mall of the Emirates as this is not the first time they don't apply Accor Standards.

Dear Mr. Reda, Greetings from Novotel Suites Hotel Dubai Mall of the Emirates! Thank you for sharing your feedback in regards to your recent stay at the Novotel Suites and on behalf of the entire team, please accept our sincere apologies for any inconvenience which may have been caused. We would like to thank you for your patronage as a loyal ALL member and assure you that guest satisfaction is of the upmost importance to us. As per our telecom on 17.03.2021, We would like to assure you that our customer satisfaction and overall experience is our upmost priority and this is not the standard we aspire to achieve within our hotel, we have taken specific measures to address and train all of our team members, whilst ensuring that this remains an isolated incident which will not occur in the future. We guarantee, your comments have been taken into consideration to ensure that we look at appropriate methods to resolve any possible service problems in our team. Should you require any further assistance, please do not hesitate to contact us. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Well positioned for short business meetings

Nota Tripadvisor 4.0/5

christian364 Business - 07/03/2021 Avaliação com certificação TripAdvisor

With easy reach from the airport, close to Emirates mall, the perfect place for short business meetings. The rooms are cleverly separated into sleeping area and working area, with ample supply of coffee and water.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Clean, comfortable and location

Nota Tripadvisor 5.0/5

Excursion780517 21/01/2021 Avaliação com certificação TripAdvisor

Our stay here was comfortable. They are very clean, they clean everyday from rooms, lobby and surroundings. The bed is comfortable. Location is very near Mall of the Emirates like 5 mins walk. Train station is also by walk. The manager and the people in the front desk are also nice.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Bem localizado, ótima estadia!

Nota clientes Avis 5.0/5

Elisangela C. Famílias - 10/01/2021 Comentários confirmados de ALL

Excelente hotel, próximo aos principais pontos turísticos, do lado do shopping Mall Emirates onde íamos a pé com duas crianças. Funcionários super atenciosos.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Bem localizado

Nota clientes Avis 5.0/5

Camila Casais - 21/12/2020 Comentários confirmados de ALL

Gostamos muito, bem localizado e funcionários muito gentis

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

A Pleasant Stay

Nota Tripadvisor 5.0/5

Freedom596097 Business - 12/11/2020 Avaliação com certificação TripAdvisor

A very happy stay here around one month as a business trip. And also a very safe stay as hotel has increased their cleaning standards. Thank you Kumar and Suraj for your hard work to keep the room clean and tidy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

excellent team

Nota Tripadvisor 5.0/5

kswann2020 12/11/2020 Avaliação com certificação TripAdvisor

Our second stay was for 2 nights. Same room Again Mohamad and team were welcoming and supportive and friendly Very quite and near Mall of Emirates. kept our bags for the night away. reception check in fast friendly and informative

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Lovely place to stay at

Nota Tripadvisor 5.0/5

302tahaj 06/11/2020 Avaliação com certificação TripAdvisor

It was my first time to stay at Novotel Emirates Mall Suites. Being Platinum Member with Accor , I always like to take the advantage of my membership. The Suites were nice with exceptional amenities and helpful staff.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Bem localizado

Nota clientes Avis 5.0/5

Carvalhosa, D. Negócios - 04/11/2020 Comentários confirmados de ALL

Excelente

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Weekend staycation

Nota Tripadvisor 4.0/5

jonjon61 03/11/2020 Avaliação com certificação TripAdvisor

It was our first time to stay. Nice wide selection of breakfast and service was satisfactory. Mane, Meza especially Maryam was very accommodating and helpful. They made our stay memorable. We would definitely come back.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Bem localizado, fácil acesso.

Nota clientes Avis 3.5/5

Sidney J. Famílias - 01/11/2020 Comentários confirmados de ALL

Quarto familia grande, que acomodou bem 2 adultos e 2 crianças, bom custo beneficio para quem está indo aproveitar a cidade e não o hotel em si.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Staycation

Nota Tripadvisor 4.0/5

halooooo412 23/10/2020 Avaliação com certificação TripAdvisor

Staffs were very courteous and accommodating especially Hatem who checked us in and Maryam who assisted during departure. Room size was just enough considering we will only be staying for a night. Only downhill for me was the bathroom as it was a bit difficult to move. Overall, we had a comfortable and satisfying stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Safest stay

Nota Tripadvisor 5.0/5

angel o 21/07/2020 Avaliação com certificação TripAdvisor

Staff Maryam, Jeff, Ali and Mizan assured and provided us a worry free andsafest stay. We enjoyed it too much that we didnt even notice that theres a pandemic. we will definitely come back and spread the highest level of standard that theyre practicing

Dear Valued guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Suite Novotel Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay, and please accept my apologies about the noise. I’m sure the rest of the team will be happy to know that your experience was an all-around good one thanks to their efforts and commitments in service delivery. We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Perfect Stay

Nota Tripadvisor 5.0/5

Iyad H 26/02/2020 Avaliação com certificação TripAdvisor

Great Location within walking distance to The Emirates' Mall , Spacious and comfortable room and friendly and professional staff . Special thanks to Haris at the reception for his kindness. Will stay again for sure.

Dear Valued Guest Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Suite Novotel Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay. I’m sure the rest of the team will be happy to know that your experience was an all-around good one thanks to their efforts and commitments in service delivery. We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Average hotel

Nota Tripadvisor 3.0/5

omarioc83 Couples - 04/01/2020 Avaliação com certificação TripAdvisor

A convenient hotel, but lacks high quality. Every time they clean the room, they have to forget to out new towels in. I had to ask for towels 3 times after each service. The house keeping is not that great.

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the housekeeper and the towel that wasn’t replace during the cleaning, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Muito bom

Nota clientes Avis 5.0/5

Anónimo Amigos - 03/12/2019 Comentários confirmados de ALL

O atendimento foi ótimo, sempre fomos atendidos prontamente em nossas solicitações. Ótimo café da manhã.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Cumpre o prometido

Nota clientes Avis 3.5/5

Augusto Viajante individual - 06/11/2019 Comentários confirmados de ALL

Localização boa, recepção atenciosa, limpeza ok, frigobar com preços absurdos. Precisei early check in e não consegui (já havia escrito na observação da reserva e depois enviei um e-mail), ok - segundo a recepção não havia disponibilidade. Foi a única frustração, o resto deu Td certo.

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite Hotel Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the early check in, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Another 3 nights in hot Dubai

Nota Tripadvisor 5.0/5

tomis47 Family - 24/10/2019 Avaliação com certificação TripAdvisor

Good location - near The Mall of Emirates. Great room (suite for 3adults+2kids - were were only 2+2 so plenty of space). Very friendly staff. Excellent breakfast and also dinner-buffet - each night it was different. Also hotel arranged taxi for leaving during night. Rooftop pool was great - You can choose either sun or shadow. At least that time there were very few people so plenty of space.

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

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